GardenFurnitureCovers.com Reviews

Name: GardenFurnitureCovers.com
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.62

4.6 Rating 7,095 Reviews

92 %

of reviewers recommend GardenFurnitureCovers.com

4.6

Based on 7,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At this date, we have still not received delivery of the order and are disappointed at the long time taken to deliver it Jacqueline & Keith Fletcher”

Helpful Report

Posted 4 years ago

“Rated poor currently as ordered large size cover (confirmed by supplier) but delivered small size cover. Awaiting replacement and will then judge quality.”

Helpful Report

Posted 4 years ago

“We have not received this item yet ....is there a reason for this please look into it for me”

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Posted 4 years ago

“Not having bought garden furniture covers before I wasn’t sure what to expect. I am disappointed with the quality, it is very thin and the drawstring is not adequate to hold it in place although the size is correct. I would like to return and am debating whether to order the better quality.”

Helpful Report

Posted 4 years ago

“Not sure if the canopy cover I purchased was designed for taking the canopy down and storing for the winter, but unless you are 6ft plus tall you cant get the cover on. It needs a pole integrated into it to enable us short people to put the cover on if leaving up permanently”

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Posted 4 years ago

“This is written just 24 hours after I fitted the garden table cover. The cover itself is great quality (but I'll know better in 6 months after the winter). But it has a terrible thin piece of string to tighten the bottom (stops it blowing away) and a useless clasp to hold it tight. A few decent eyelets and much thicker cord are needed. I've ordered an eyelet machine and some rope to do the job myself. So that's added £50 to the cost. What a pity.”

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Posted 4 years ago

“very rare I write a review saying a product isn't as described but feel cheated that the picture and description show the attached pictures on the website. Described and shown as having eyelets and heavy duty tie(s) on all 4 corners. The product we were sent did not, just having the one set of corner eyelets and one toggle tie, which to be fair I could have purchased for less from another well known site, for cheaper. Reason for going with this product is having the 4 corner eyelets protects the cover from lifting when very windy, something we changed for before, so feel this is a misrepresentation of the product received...”

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Posted 4 years ago

“I am still waiting for the item.”

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Posted 4 years ago

“I can not write a review as I haven't received my order yet”

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Posted 4 years ago

“Nothing arrived and not been credited”

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Posted 4 years ago

“order #GFC-00044970 Made 31/8/2020 yet to be received No updates on its progress Telephone number rings out Are you real?”

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Posted 4 years ago

“Not sure how i can write a review when I ordered my cover 4 days ago but, haven't had any indication of when it will be delivered as yet!”

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Posted 4 years ago

“Easy to order but no information on despatch or delivery”

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Posted 4 years ago

Hi Charles, Thank you for your review and comments. Both negative and positive comments are greatly appreciated and will be dealt with accordingly.

Posted 4 years ago

“I was told my item was out for delivery on 3 separate days. I called on third day as it had not arrived and was told, without an apology, that it was still on its way. It finally arrived after the scheduled time of delivery on the third day. Also there was no facility to track the delivery myself. That said the item I received was exactly what I expected, a good quality garden table cover.”

Helpful Report

Posted 4 years ago

“After a week I sent an email and within 24hrs received a response to say that the order would be dispatched. Only part of the order arrived and I had to photograph the packaging to customer services. I was told that the remaining part of my order would arrive shortly. I was lucky to receive the second parcel, as the name of my house had suddenly become my surname and another house name was put in place of my house name. Thankfully, a lady living in the same road delivered my parcel late that evening. What a shambles! Not a very good experience and hopefully the dispatch team will get their act together. The products are good and I had no problem with my previous order.”

Helpful Report

Posted 4 years ago

“The pull tie to secure the cover broke on 1st use. It barely covers the actual furniture. I should either have gone for a premium vesion or to another supplier.”

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Posted 4 years ago

“Not received the item yet”

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Posted 4 years ago

“I ordered a furniture cover on Sunday and received an order confirmation a couple of hours later. That was the last contact l had from you until a telephone call today Wednesday from a delivery driver asking where the house was. No confirmation of dispatch or tracking details or estamated day of delivery. It was lucky the driver rang as I wasn't at home and told him where to leave it otherwise he would have taken it back. A very poor service. B Buckton”

Helpful Report

Posted 4 years ago

“Haven’t received it yet and have No idea when it’s coming as no updates are forthcoming it’s two days late”

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Posted 4 years ago

“Can rate my shopping experience more accurately after I receive my order. When will that be?”

Helpful Report

Posted 4 years ago

GardenFurnitureCovers.com is rated 4.6 based on 7,095 reviews