GardenFurnitureCovers.com Reviews

Name: GardenFurnitureCovers.com
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.62

4.6 Rating 7,095 Reviews

92 %

of reviewers recommend GardenFurnitureCovers.com

4.6

Based on 7,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i can not give a review as i have not received my order”

Helpful Report

Posted 2 years ago

“Very Good, something wrong with your star system above. Express Delivery within 24 hours of order. Good quality product.”

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Posted 2 years ago

“not reveived yet”

Helpful Report

Posted 3 years ago

“Unable to offer you an accurate score. Your Courier confirmed delivery yesterday, no show, then again today, the same. It appears you use their business next day service and pay for it. I suggest you contact them as your company is not recieving the service it is paying for along with other customers of your company. If they do not arrive tomorrow I will request a refund and purchase elsewhere.”

Helpful Report

Posted 3 years ago

“Ordered was made on the 12/02/2022 to this date 11/03/2022 I am still awaiting to receive this item”

Helpful Report

Posted 3 years ago

“The Website Clearly shows time and time again FREE UK deliveries. Spent ages looking for right product only to be hit with £29.99 delivery as Aberdeen is not part of the UK Mainland.... One Hour North on Dual Carriageway from Dundee Lies Aberdeen, quite Clearly on the Mainland. They should stop misleading customers with FREE UK DELIVERY when they have excluded over 1/3 of the UK MAINLAND... Please delete from your website or INCLUDE the Mainland”

Helpful Report

Posted 3 years ago

“Now 08.00 Fri 5th Nov Still no sign of delivery”

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Posted 3 years ago

“The covers were not fit for purpose, they were both smaller than they claimed to be, result they are a very bad fit. Plus the draw strings are impossible to pull. Mike Clay”

Helpful Report

Posted 3 years ago

Hi Michael, We are very sorry to read your review. Having checked your file we cannot see that you have ever been in communication with us. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 3 years ago

“You will notice there are no positive reviews of this company from customers who have had their covers for any duration of time. Filter 1 star for details. I purchased a large cover last summer. It started fading from black to grey almost immediately. A year later it is covered in tears and holes as the sun has made it extremely brittle. It is simply not fit for purpose. I should be protected by the Consumer Rights Act however Garden Furniture Covers aren't interested. Complete waste of money. I would avoid at all costs and buy from a reputable company instead.”

Helpful Report

Posted 3 years ago

“Unfortunately I still haven’t received the product…”

Helpful Report

Posted 3 years ago

Your review is very concerning to us. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 3 years ago

“the chosen deliverer came and went without knocking on the door claiming i was out when i stayed in specially!”

Helpful Report

Posted 3 years ago

Hi Frank, Thank you for your valued honest review. Please do reach out to the team at help@sixty.co.uk and they will endeavour to help and put things right for you.

Posted 3 years ago

“Delivery method extremely inflexible so nothing has been delivered as APC dictate a 2 hour window when they will deliver and won’t leave with a neighbour or down the side.”

Helpful Report

Posted 3 years ago

Hi Fleur, Thank you for your review. We can see your order was delivered to you on Tuesday 5th October at 10.42am by courier APC. If you need anything further, please email us at help@sixty.co.uk

Posted 3 years ago

“Free UK delivery charge advertised but £29 additional charge imposed for delivery to Aberdeen. Disgraceful.”

Helpful Report

Posted 3 years ago

“After just a year of ownership the cover has degraded to the point it is like paper and tears very easily. Despite contacting customer services to see if there was an issue with my cover I have heard nothing back in just over 3 weeks. The cover looked great to start off with but unfortunately is of poor quality for the price paid.”

Helpful Report

Posted 3 years ago

“Cover arrived wrong size in correct packaging, reordered, same problem, reordered for third time not holding out for correct size, fingers crossed 🤞”

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Posted 3 years ago

“Cannot review it. Due to arrive between 3.35 and 5.35 on Friday. No sight of it yet, now Sunday lunchtime and no explanation from delivery company.”

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Posted 3 years ago

“Despatched wrong product and refused to replace until wrong product returned. Really disappointing customer service. Unable to phone-no answer. Asked for phone call by email but then they carried on communication by email which was really frustrating.”

Helpful Report

Posted 3 years ago

“Placed my order. Two days later received the wrong product. Contacted customer services who accepted they had sent the wrong thing but have refused to send the correct product until they have collected the product they sent in error. Three times they asked to collect the product, three times I’ve said yes but am still awaiting collection. They are now refusing to cancel my order and reimburse me so they have £80 of my money and I don’t have the product I ordered. Awful customer service. Wouldn’t touch them again with a barge pole purely out of principle. I cannot understand why you would penalise your customer and not deliver the product that was ordered because you have accidentally sent out the wrong product. Can’t get my head around it. So poor.”

Helpful Report

Posted 3 years ago

“I still have not received it so how can I review it??”

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Posted 3 years ago

“Despite me having to email several times and trying to call several times I have yet to receive my order yet you took my money over a week ago!! Please just send me what I have paid for!!”

Helpful Report

Posted 3 years ago

GardenFurnitureCovers.com is rated 4.6 based on 7,095 reviews