Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.09

4.1 Rating 569 Reviews

77 %

of reviewers recommend Garden Chic

4.1

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 31st January 2023

Pawel D

Garden Chic 5 star review on 19th October 2022

Nick C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i ordered some black railing and posts for my front garden and could not be happier with the quality of the items and the price too. the items came within 4 days from ordering which was a nice surprise plus the comms from the team at garden chic were excellent. emails and calls telling me what was going on at all times. very happy with everything that Garden Chic done for us so thanks again.”

Helpful Report

Posted 2 years ago

“Outstanding service, great product! The DHL delivery driver tried 3 times to deliver, saying he couldn't find my address. The staff at Garden Chic went the extra mile to ensure DHL got it right and my pizza oven was delivered at the 4th attempt. Big shout out for Danelle! My La Hacienda pizza oven is of very good quality and easy to construct, I particularly like the threaded inserts that were pre fitted, they made assembly that much easier, so many self assembly items just screw into thin sheet metal. Makes a cracking pizza!”

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Posted 2 years ago

“The Log store I bought was delivered with clear instructions and took no time at all to put together. The quality is superb and it more than exceeds expectation. I would not hesitate to use garden chic again for any future purchases.”

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Posted 2 years ago

“I would highly recommend using Garden Chic. Fast and friendly service and products are very good. Great video tutorials are easy to follow too! Great service!”

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Posted 2 years ago

“I normally do not give any ratings after purchasing products.However I can not this time,as I have ordered specific measurements and different design for my fence.Company has been very helpful and communicated with me and manufacturer in a very effective efficient and professional manner.I could not thank enough Danielle who was a main key organising all peculliar details regarding time frame of product being made to delivery etc.Also I have been given a discount due to NHS blue light card,so what not to like.:)))Great finish of product,best looking fence in whole street.”

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Posted 2 years ago

“Order received in a timely manner. Many thanks”

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Posted 2 years ago

“Bought the 3m by 6m Gazebo with sides and it is perfect. It is of really good quality and considering its size it is relatively easy to put up and dismantle. Excellent service by Garden Chic, item was delivered before we expected it to be.”

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Posted 2 years ago

“A great website, reasonably priced items and great customer service. Would definitely use again”

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Posted 2 years ago

“We ordered a rowlinson Alderley rattan garden storage bench in grey. Customer service was excellent spoke to Danielle, and she was so helpful with delivery, tracking etc. arrived a day earlier than specified. What more do you want. Excellent company garden chic, do order from them. 5 stars for them.. the stars Won't work.”

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Posted 2 years ago

“Gret service fast delivery and good communication, water feature is as described”

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Posted 2 years ago

“It was a very quick & efficient service & also the cheapest. I ordered my item on the Monday expecting it to take 5-7 working days. It actually arrived on the Wednesday, after only taking a few days. I received a text message on the morning of delivery with the estimated time & was also able to track where the order actually was & how many stops it was away. I am very pleased with it & will definitely shop with Garden Chic again if the need arises.”

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Posted 2 years ago

“Arrived on time and kept up to date with time of arrival”

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Posted 2 years ago

“Everything came on time and good product thanks”

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Posted 2 years ago

“Garden Chic were the cheapest by far and my purchase arrived really quickly”

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Posted 2 years ago

“Excellent service from the very helpful Danielle at this company. The bench I’d ordered was out of stock but they were helpful in ordering an alternative. Very pleased with the Ascalon ‘Avalon’ metal bench, an attractive distressed blue/rust finish that doesn’t look too twee. Decorative rather than designed for comfort but would be fine to sit on for a quick coffee or G&T ! Looks great under a window in front garden surrounded by pots.”

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Posted 2 years ago

“Good service fine quality gear and delivery”

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Posted 2 years ago

“Excellent service, originally sent me the wrong quantity, a single plant instead of 15 but rectified immediately, with the plants received just 24 hours later. Will use again later in the summer when we are purchasing more.”

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Posted 2 years ago

“My 3 day delivery took 12 days, the outdoor dining set was advertised as hardwood, it's not. Infact if I had viewed this setting in store I would not have purchased it. The table top was scratched on unpacking it. I will never buy furniture online again.”

Helpful Report

Posted 2 years ago

Dear Robert, Sorry to hear your purchase with us didn't meet your expectations, we try to make sure all our products are fit for purpose and can only apologise this wasn't the case in this instance. We will investigate the issue concerning the delivery delay, our team will contact you when we can better understand why the order was delayed. Garden Chic

Posted 2 years ago

“Flimsy poor quality plastic & poor quality metal that can easily be bent with fingers. Dreadful instructions, ruined an entire Sunday trying to put the thing together. Holes not in right places, nothing fit together properly & no floor. Barely worth £150 but charged £350 for this piece of low-quality rubbish. Never buying from them again. Not happy at all! Overcharged & probably won't survive the next storm.”

Helpful Report

Posted 2 years ago

Dear Customer, Sorry to hear your purchase with us didn't meet your expectations, we try to make sure all our products are fit for purpose and can only apologise this wasn't the case in this instance. Please contact us and we can try to help you with your issue. We always try to give the best experience to all our customers and sincerely apologise your experience was not a positive one. Garden Chic

Posted 2 years ago

“The online shop is very easy to browse and place orders. Once order is placed, the followup service is very efficient and prompt. Every question was addressed in a swift and professional manner.”

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Posted 2 years ago

Dear Customer, Thank you for your 5-Star review. We are so glad to hear that you had a very positive experience with us. We love our gardens and love seeing our customer's photos of their Garden Chic purchases. If you want to share some photos with us please email marketing@gudrum.com, we would love to use these on our website and social media channels Garden Chic

Posted 2 years ago

Garden Chic is rated 4.1 based on 569 reviews