Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.09

4.1 Rating 578 Reviews

77 %

of reviewers recommend Garden Chic

4.1

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 9th December 2024

Marion

Garden Chic 5 star review on 31st January 2023

Pawel D

Garden Chic 5 star review on 19th October 2022

Nick C

Anonymous

Anonymous // 01/01/2019

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“We can highly recommend this company Definitely 5 stars”

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Posted 1 year ago

“Best price great service”

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Posted 1 year ago

“We highly recommend Garden Chic So helpful excellent customer service Arrived right on time and delivery was so quick Fantastic price”

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Posted 1 year ago

“My order was delivered in 3 days. Excellent customer service and good prices.”

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Posted 1 year ago

“Result! best price, best delivery. They beat everyone else, hands down.”

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Posted 1 year ago

“Very pleased.”

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Posted 1 year ago

“Really nice water future , easy to assemble . Dispatched very quickly and delivered. Only one thing which I don't like is finish painting of buddha statue so I repainted. Good purchase.”

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Posted 1 year ago

“Excellent delivery service and help on line. I have not opened the purchase yet as I am waiting for the building to make a base for it.”

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Posted 1 year ago

“Product as described. Assembly simple. Flat pack delivery to front path. Happy.”

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Posted 1 year ago

“Good price, stable and good quality product very fast delivery”

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Posted 1 year ago

“Having placed an order for a computer desk on the 28th December and receiving an e-mail on the 5th January to say this had been dispatched I then needed to chase up delivery details which I did on the 11th January. The customer service department kept saying they would contact me with details. Something they never did. After chasing these details again, and this company blaming their suppliers I have finally been told the product is now out of stock and a refund will be arranged. I just feel that I have been lied to throughout this whole process with them trying to blame someone else instead of taking responsibility for their failings. Would never order anything again and would certainly not recommend them to anyone.”

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Posted 1 year ago

Hi Gordon, We sincerely apologise for your experience with us, this has been reviewed internally to identify the fault moving forward so that this will not happen again. I can see that you have been refunded in full but understand the inconvenience this has caused, Yours sincerely, Garden Chic

Posted 1 year ago

“Great delivery service, and good value for money product.”

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Posted 1 year ago

“Exactly as advertised. Arrival within time frame, easy to assemble and looks great.”

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Posted 1 year ago

“Well made heavy duty log store. Well worth the money. Would recommend buying.”

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Posted 1 year ago

“Very easy to assemble and very sturdy”

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Posted 2 years ago

“The actual cabin is mostly good quality. However, the instructions are awful! You have to work from drawings alone and much of it is guess work. I ended up having to pay a professional carpenter £450 to help me. He was seriously challenged by the instructions too. We had to work by trial and error which took us 3 whole days. Not impressed. Also the wooden base provided was not big enough for the structure. We had to buy more treated wood and enlarge it. If the company provide step by step instructions I would recommend this product. Until then I would look elsewhere. Dear Garden Chic. Thank you for your email. I did contact the retailer both in advance of purchase with questions about whether I would need assistance with assembly, and after I received the instructions and cabin. I was assured that as long as I had "a reasonable standard of DIY" that I would have no problem assembling the cabin. I also phoned to complain about the poor quality of the instructions as soon as I had removed tha packaging. I was told that the drawings were "very straightforward" and "easy to follow". The step by step instructions were included, but for a completely different 4 sided cabin with a pitched roof. I was informed that there were not specific instructions for my cabin. This in my opinion constitutes mis selling. If you are prepared to reimburse me for the funds that I was forced to pay out for a professional (who had never seen such poor instructions) I will consider amending my review. Best wishes Carl”

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Posted 2 years ago

“good delivery service driver very helpful cabin had a few problems with drawings but sorted one thing to say the roof felting was of poor-quality good job we got the roof shingles also the roof felt is very thin you could just rip through it and any strong wind would just lift it up but other than that looking forward to painting outside of cabin all electrics now up and running Christmas lights all round Many Thanks Dorothy HAVE A GOOD ONE”

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Posted 2 years ago

“Good quality products, easy to put together.Excellent price.Quick delivery.”

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Posted 2 years ago

“Excellent service, very good price,quick delivery.Thank you.”

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Posted 2 years ago

“everything is great with our order, Customer service where extremley helpful as well. Will definately order again as and when we need too”

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Posted 2 years ago

Garden Chic is rated 4.1 based on 578 reviews