Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.09

4.1 Rating 578 Reviews

77 %

of reviewers recommend Garden Chic

4.1

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 9th December 2024

Marion

Garden Chic 5 star review on 31st January 2023

Pawel D

Garden Chic 5 star review on 19th October 2022

Nick C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't because this silly survey has arrived four days before Garden Chic supposed to deliver the goods. You are a bit premature with your survey I think!”

Helpful Report

Posted 6 years ago

“Driver vey polite and helpful.the wood for the Arbour was damp we have to dry before painting.The was wood not covred on the lorrywas damp on arrival. The quality of the wood was as expected "good" Paul Giles Woodbridge”

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Posted 6 years ago

“as advised already via e-mail, my order was executed very quickly. the goods were expertly wrapped. Many thanks”

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Posted 6 years ago

“Nice dome top fence posts, good price and fast delivery. Would recommend”

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Posted 6 years ago

“From phone order to confirmation of order to delivery Great service. Thank you .”

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Posted 6 years ago

“Purchase was fine but no delivery on date specified by the supplier company”

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Posted 6 years ago

“Quick delivery and good value for money.”

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Posted 6 years ago

“Beautiful green house very please”

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Posted 6 years ago

“Perfect design. Really helpful customer support, answering questions and providing extra drawings and advice. Thanks”

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Posted 6 years ago

“Best price for product. Easy online ordering with good confirmation. Delivery as promised.”

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Posted 6 years ago

“Advertised as 5-7 days delivery but subcontracted to another supplier who were out of stock. Then told 18 days which I accepted....then told another 31 days on top of this. Asked for a refund but am being ignored. No refund or communication 10 days after I asked for the order to be cancelled.”

Helpful Report

Posted 6 years ago

Dear Mr French Thank you for your comments. The shed you ordered comes direct from our manufacturer and sadly they informed us that the restocking date had been delayed which we let you know about as soon as we were informed. We did cancel the order for you as requested and the refund is on its way back to you. Kind regards GC

Posted 6 years ago

“Despite the various assurances received on delivery from Alexa and Laura on your chat line , I still await delivery of my wheelbarrow with no explanation as to why not other than the delivery van broke down somewhere , reasons unknown . It would seem that the haste with which you take my money is not matched by your performance . I would not advise anybody to use this company .”

Helpful Report

Posted 6 years ago

Dear Sir, Thank you for your feedback and very much our apologies for the difficulties experienced with your order. We pass on the information from the couriers tracking website in good faith but sadly on this occasion delivery did not go to plan. We realise this was a frustrating situation and so issued an immediate refund for the order. Kind Regards GC

Posted 6 years ago

“The order was dealt with very efficiently and the follow on service from Shire was excellent. Delivery by them was very well organised and communicated. The arbour looks substantial and well made.”

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Posted 6 years ago

“Unexpectedly early delivery. But poor assembly instructions and one or two of the plastic location tabs were broken off on delivery. Not cheap for a plastic product.”

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Posted 6 years ago

“Forest Garden Arch arrived unpackaged. Delivery driver unhelpful. Of the 4 bowed sections 3 were split. Very poor quality. Disappointing”

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Posted 6 years ago

Dear Sir, Thank you for the feedback. Apologies that the arch appeared to have been damaged in transit, we ordered the replacement parts for you immediately to rectify this issue. Many thanks GC

Posted 6 years ago

“In terms of Garden Chic they had the best price on the goods purchased and delivered very promptly. I bought the set of four Iqabana lightweight planters. They are excellent for roof gardening as extremely light but very robust. They look very cool in grey if you are trying to create an urban retreat kind of look and I suspect much better than the black ones. The set of four is definitely the best way to buy these. SB”

Helpful Report

Posted 6 years ago

“I was searching the internet for a good deal on a quality galvanised wheelbarrow and came upon Gardenchic. The model on offer had been discontinued but after speaking with the sales lady she agreed to supply its replacement at the old price. I must admit, I suspected there might be a "catch" but when the barrow arrived a day earlier than forecast, it proved to be in perfect condition. Thank you Gardenchic.”

Helpful Report

Posted 6 years ago

“Delivered on time driver very courteous. Easy to follow instructions every item numbered. It advises you to have help when to erecting the frame but I did it on my own uses a couple of battens but did have help with the glass. Must insure everything is squared up before final fix to wall.”

Helpful Report

Posted 6 years ago

“From the time of ordering until delivery I was kept informed of the progress of my order. Goods ordered were delivered on the stated date and although this was for a kerbside delivery the driver very kindly moved them 15metres into the garage for me. Being disabled this was a big help. I would definitely recommend this this dealer for their excellent service.”

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Posted 6 years ago

“Good customer service, shed was wider than description but they offered a partial refund. Excellent and quick response to issues.”

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Posted 6 years ago

Hello, Thank you very much for the feedback, I am pleased that you were happy with the resolution offered GC

Posted 6 years ago

Garden Chic is rated 4.1 based on 578 reviews