Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.09

4.1 Rating 578 Reviews

77 %

of reviewers recommend Garden Chic

4.1

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 9th December 2024

Marion

Garden Chic 5 star review on 31st January 2023

Pawel D

Garden Chic 5 star review on 19th October 2022

Nick C

Anonymous

Anonymous // 01/01/2019

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“Delighted with my purchase,amazing quality and service. Margaret Mackay.”

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Posted 5 years ago

Very pleased to hear you are happy with the products and service :) GC

Posted 5 years ago

“Quick delivery and beautiful fencing”

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Posted 5 years ago

“Delivery took longer than expected - four weeks or so , but the product was easy to assemble and sturdy. Matches existing staging.”

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Posted 5 years ago

“After only a few months, the fire pit has rusted and gone brown. Considering this is an outdoor garden item, I would have expected it to last a lot longer. It also would benefit from some holes in the bottom to let the water out. It's a shame as otherwise it would have been a great fire pit.”

Helpful Report

Posted 5 years ago

Hi Jenny Thanks for the review. Metal firepits will always rust owing to the heat from the fire and the item being an outdoor product but rusty is usually considered to be part of the natural, rustic attractiveness of the items. We do say on the web site that the metal firepits will rust, usually the first time that they are used.

Posted 5 years ago

“Delighted with my wheelbarrow, great selection and fast delivery”

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Posted 5 years ago

“ordered Item, Chased Item after it had not been received after around a week to be told it was out of stock, Refund was issued, Standard wait for money to be deposited into my account”

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Posted 5 years ago

“Everything from ordering to delivery went perfectly.”

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Posted 5 years ago

“Excellent value and prompt delivery Would recommend company to friends and family”

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Posted 5 years ago

“Ordered the Turnberry Bench- excellent and very solid.”

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Posted 5 years ago

“Competitive prices and prompt delivery.”

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Posted 5 years ago

“Love it great to sit in and shelter from showers also to get out of sun if too hot. Only downside usually have to move one of my cats ( I have 5) to fit in 😉x”

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Posted 5 years ago

“First delivery to wrong address, second was delayed due to damage. I won't buy from a company again who have no customer service number. Web chat is fine for queries but not any form of complaint. The product was fine, but the experience as anything but”

Helpful Report

Posted 5 years ago

Hi Karl Thank you for your review. The item was delivered to the address given at the time of ordering however the revised address that you kindly forwarded after ordering was received a little too late for the courier to action. Our sincere apologies for this. There is a customer service number on the web site on the Contact Us page. Thanks

Posted 5 years ago

“Really good when arranging delivery were very flexible. However 6 items were faulty and returned and 3 weeks later we haven’t had a refund.”

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Posted 5 years ago

“Item arrived in good condition maybe not as quick as I was hoping. But none the less I rate garden chic as very good because where they sourced the item from were advertising it at a higher price”

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Posted 5 years ago

“So disappointed with forest greenhouse, quality is awful! Wish I had saved my money!”

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Posted 5 years ago

“Very helpful customer services. Deliveries always arrive when promised. All round excellent service. Highly recommended”

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Posted 5 years ago

“Great contemporary fencing. Great service. 4th order from Garden Chic and very happy.”

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Posted 5 years ago

“Staff were extremely helpful”

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Posted 5 years ago

“I bought two wicker obelisks and they look great. Fantastic price and quick delivery. I will definatly be buying more. I highly recommend them.”

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Posted 5 years ago

“Good quality, arrived well packaged and on time as promised”

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Posted 5 years ago

Garden Chic is rated 4.1 based on 578 reviews