Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.09

4.1 Rating 578 Reviews

77 %

of reviewers recommend Garden Chic

4.1

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the outsunny metal storage shed advertised as 8 x 6 once I started putting it up it was actually a 6 x 4 with a lot of holes out of place so lots of predrilling necessary and really poor quality flimsy material”

Helpful Report

Posted 1 year ago

“I bought 3 forest garden planters 1.8m When they arrived they look NOTHING like the photo. I had to spend eight hours sanding them to get them looking anything like the photo. I have never seen rougher cut wood! Please be aware if you buy these they would probably suit an allotment not a patio!”

Helpful Report

Posted 1 year ago

Hello Thank you for your message, I am sorry to hear that the planters arrived looking different to the photos. However, I cannot see that you had reported an issue to us our side, if you had, we could have looked into this for you with Forest Garden to get the issue resolved. If you wish to contact us, please do send an email to info@gudrum.com. Kind Regards, Garden Chic

Posted 1 year ago

“Great product and quick delivery with a date that I was able to select myself. Excellent customer service throughout. My only issue with the product itself is that the doors were way too big and had to be planed down quite substantially.”

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Posted 1 year ago

“Sell you item, take your money then a week later contact you for nearly £100 extra for delivery, all details was entered during checkout process,”

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Posted 1 year ago

Good afternoon, We are sorry to hear there is an additional shipping fee for your order, there can sometimes be delivery charges with some suppliers based on the location, we understand this can be frustrating as it did not show when you added the item to the basket however, we have been advised this is what the courier would charge. We want to work with you to get this resolved but we were only given 10 minutes from receiving your email to the review being posted. Kind Regards, Garden Chic

Posted 1 year ago

“I ordered a shed and arbour. I haven't erected them yet but everything is there and it all looks good quality. Deliver was excellent, the delivery man was very helpful.”

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Posted 1 year ago

“Delighted with my Antoinette swingseat. Very solid and well made. Delivery guy great - although I did not recognise the company's name and dismissed their email as spam. Suggest you advise customers who will deliver. Just need some good weather now..”

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Posted 1 year ago

“Good comms, good price and delivery as promised. Thanks!”

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Posted 1 year ago

“Great customer service with fast response”

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Posted 1 year ago

“Well constructed. Easy to assemble. Reasonably priced. Sturdy. Delivered on time. Very pleased! Thank you!”

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Posted 1 year ago

“Order cushion bag, arrived on time, all good”

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Posted 1 year ago

“Good sturdy chair ,had a bit of trouble lining the bolts up but a tap with a rubber hammer soon put that right 😃 very good value for money looks like it will last for years Excellent delivery time .”

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Posted 1 year ago

“Great price great product fast delivery easy to assemble”

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Posted 1 year ago

“Good product well made and reasonably priced”

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Posted 1 year ago

“Shire 12x8 timber shed. Very easy to erect (2 man job).. once all assembled was surprised how sturdy it was. Good quality felt for the roof. For the price 5*,,Bargain !”

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Posted 1 year ago

“I was very impressed with the customer service, we had quite an unusual situation with an order of n office chair and the support team were amazing. Samara in particular made sure we got to a good outcome. Highly recommended.”

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Posted 1 year ago

“Bought the outsunny 3 tier greenhouse, it was dispatched quickly and received tracking information through yodel, sadly the box was damaged when it was delivered most parts were fine but one of the shelves was broken, so contacted garden chic they got in touch with the manufacturer who has dispatched the shelf. Very good customer service and kept me informed.”

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Posted 1 year ago

“Price and quality of goods received, and first class service customer service and received the lawnmower in the time given.”

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Posted 1 year ago

“Excellent wheelbarrow at good price. Communication about delivery want as good as it might be, but happy to come home one day to discover it safely delivered.”

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Posted 1 year ago

“Delivery was quick and easy to organise. The swing seat is well made, looks beautiful and I can’t wait for some sunshine to use it!”

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Posted 1 year ago

“I am really pleased with my purchase , it has not yet been put up in the garden but it looks just what I wanted , just waiting for better weather , thank you . Kindest Regards Carolyn.”

Helpful Report

Posted 1 year ago

Garden Chic is rated 4.1 based on 578 reviews