Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.09

4.1 Rating 578 Reviews

77 %

of reviewers recommend Garden Chic

4.1

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 9th December 2024

Marion

Garden Chic 5 star review on 31st January 2023

Pawel D

Garden Chic 5 star review on 19th October 2022

Nick C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time and kept up to date with time of arrival”

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Posted 2 years ago

“Everything came on time and good product thanks”

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Posted 2 years ago

“Garden Chic were the cheapest by far and my purchase arrived really quickly”

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Posted 2 years ago

“Excellent service from the very helpful Danielle at this company. The bench I’d ordered was out of stock but they were helpful in ordering an alternative. Very pleased with the Ascalon ‘Avalon’ metal bench, an attractive distressed blue/rust finish that doesn’t look too twee. Decorative rather than designed for comfort but would be fine to sit on for a quick coffee or G&T ! Looks great under a window in front garden surrounded by pots.”

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Posted 2 years ago

“Good service fine quality gear and delivery”

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Posted 2 years ago

“Excellent service, originally sent me the wrong quantity, a single plant instead of 15 but rectified immediately, with the plants received just 24 hours later. Will use again later in the summer when we are purchasing more.”

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Posted 2 years ago

“My 3 day delivery took 12 days, the outdoor dining set was advertised as hardwood, it's not. Infact if I had viewed this setting in store I would not have purchased it. The table top was scratched on unpacking it. I will never buy furniture online again.”

Helpful Report

Posted 2 years ago

Dear Robert, Sorry to hear your purchase with us didn't meet your expectations, we try to make sure all our products are fit for purpose and can only apologise this wasn't the case in this instance. We will investigate the issue concerning the delivery delay, our team will contact you when we can better understand why the order was delayed. Garden Chic

Posted 2 years ago

“Flimsy poor quality plastic & poor quality metal that can easily be bent with fingers. Dreadful instructions, ruined an entire Sunday trying to put the thing together. Holes not in right places, nothing fit together properly & no floor. Barely worth £150 but charged £350 for this piece of low-quality rubbish. Never buying from them again. Not happy at all! Overcharged & probably won't survive the next storm.”

Helpful Report

Posted 2 years ago

Dear Customer, Sorry to hear your purchase with us didn't meet your expectations, we try to make sure all our products are fit for purpose and can only apologise this wasn't the case in this instance. Please contact us and we can try to help you with your issue. We always try to give the best experience to all our customers and sincerely apologise your experience was not a positive one. Garden Chic

Posted 2 years ago

“The online shop is very easy to browse and place orders. Once order is placed, the followup service is very efficient and prompt. Every question was addressed in a swift and professional manner.”

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Posted 2 years ago

Dear Customer, Thank you for your 5-Star review. We are so glad to hear that you had a very positive experience with us. We love our gardens and love seeing our customer's photos of their Garden Chic purchases. If you want to share some photos with us please email marketing@gudrum.com, we would love to use these on our website and social media channels Garden Chic

Posted 2 years ago

“I was indeed very happyn with my garden furniture, very very comfortable I couldn't have chosen better.”

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Posted 2 years ago

Dear Moira, Thank you for your 5-Star review. We are so glad to hear that you had a very positive experience with us. We love our gardens and love seeing our customer's photos of their Garden Chic purchases. If you want to share some photos with us please email marketing@gudrum.com, we would love to use these on our website and social media channels Garden Chic

Posted 2 years ago

“Fast delivery Have not unwrapped planters yet”

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Posted 2 years ago

Dear Customer, Thank you for your positive review. We are so glad to hear that you had a very positive experience with us. We love our gardens and love seeing our customer's photos of their Garden Chic purchases. If you want to share some photos with us please email marketing@gudrum.com, we would love to use these on our website and social media channels Garden Chic

Posted 2 years ago

“Prompt delivery And good online delivery communication”

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Posted 2 years ago

Dear Carol, Thank you for your 5-Star review. We are so glad to hear that you had a very positive experience with us. We love our gardens and love seeing our customer's photos of their Garden Chic purchases. If you want to share some photos with us please email marketing@gudrum.com, we would love to use these on our website and social media channels Garden Chic

Posted 2 years ago

“Placed an order for a garden water feature over the phone and it arrived as promised”

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Posted 2 years ago

Dear Philip, Thank you for your 5-Star review. We are so glad to hear that you had a very positive experience with us. We love our gardens and love seeing our customer's photos of their Garden Chic purchases. If you want to share some photos with us please email marketing@gudrum.com, we would love to use these on our website and social media channels Garden Chic

Posted 2 years ago

“Unfortunately my item arrived damaged but Garden Chic couldn’t have been more helpful. My emails were replied to promptly and the outcome was satisfactory. Would definitely shop with them again.”

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Posted 2 years ago

“What amazing service! The wrong item arrived on Good Friday. The proprietor drove all the way to my house and delivered the correct item within hours of me calling them. Amazing, would use again without question. Thanks”

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Posted 2 years ago

Dear Scott, Thank you for your 5-Star review. We are so glad to hear that you had a very positive experience with us. We love our gardens and love seeing our customer's photos of their Garden Chic purchases. If you want to share some photos with us please email marketing@gudrum.com, we would love to use these on our website and social media channels Garden Chic

Posted 2 years ago

“Delivered faster than expected! Great service, would use again.”

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Posted 2 years ago

“Great service and speedy delivery.”

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Posted 2 years ago

“Speedy delivery and great customer service! Item is great too, thank you”

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Posted 2 years ago

“Fantastic product great quality. There was one piece missing that customer services were great at sorting Delighted”

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Posted 2 years ago

“Excellent service. BBQ ordered on Friday and delivered by Landmann the following Wednesday”

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Posted 2 years ago

Garden Chic is rated 4.1 based on 578 reviews