Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.09

4.1 Rating 569 Reviews

77 %

of reviewers recommend Garden Chic

4.1

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 31st January 2023

Pawel D

Garden Chic 5 star review on 19th October 2022

Nick C

Anonymous

Anonymous // 01/01/2019

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“So far I've been very pleased as to the way my order was handled but the main proof will be when I receive my order and find it's as good as advertised”

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Posted 5 years ago

“Absolutely top service, competitive prices, quick delivery. What’s not to like?!”

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Posted 5 years ago

“Our Cheswick Walkway is super and we are thrilled with it. We bought it to hide something of our neighbours so put two really nice curved top fence panels and the whole thing look really good. The delivery was quick and the wood good quality. I'd happily recommend this and I look forward to being able to sit in it next summer in privacy. Thanks Gardenchic for a great product.”

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Posted 5 years ago

“Excellent service. Item was delivered on time. Very happy with my purchase.”

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Posted 5 years ago

“Fantastic gates, well worth money”

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Posted 5 years ago

“Impressed with Garden Chic's customer service and general class not to mention being extremely competitive on price. A winning combination indeed.”

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Posted 5 years ago

“My first purchase of blueberry plants appear to be of good quality,delivered in very good time, l would have preferred larger plants,but for the price they are acceptable.”

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Posted 6 years ago

Hello Thank you for the review - however we do not sell any plants so I suspect you ordered from a similar online garden website

Posted 5 years ago

“just brill. Ordered 22 fence panels and 23 posts. Delivery in 4 days. Web site said 14 days. Amazing service and great product. Thanks you garden chic”

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Posted 6 years ago

“Product fine but took 6 weeks to deliver. Apparently the product was out of stock but it said in stock on their site when I ordered it. The worse thing about garden chic was their lack of communication. No emails to let you know whats happening, just total silence. After waiting 3 weeks I got in touch to ask what was happening. They said they would phone me back they didnt. Would I purchase from them again? Definitely not.”

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Posted 6 years ago

“Placed an order but after about 3 weeks no sign of it or communication. I emailed twice, rang (no answer) and sent a message by chat, finally got a reply to say the supplier would contact me directly. After a further week, I had to chase them again. They finally rang to say it would be delivered the following week (total of 6 weeks wait) and I would have to wait in all day for the delivery. I told them to cancel the order and they refunded me promptly. Extremely disappointed and would not recommend.”

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Posted 6 years ago

“I ordered the garden seat on the Saturday morning and it arrived on the following Tuesday. It was the cheapest price for the product I could find online and it was exactly what I wanted. As it was ordered in the middle of June I anticipated a delay in receiving it, due to a high demand, but I was very pleasantly surprised by the quick delivery. I couldn't fault the product or the service in any way.”

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Posted 6 years ago

“the sizes on the website were miss leading have contacted the supplier to no satisfaction also the wood was damaged in certain areas”

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Posted 6 years ago

Dear James Thank you for your message regarding the Grange Bramblecombe Pergola. I am sorry that you feel that the dimensions are in-accurate or mis-leading - we display as follows: Grange Bramblecombe Pergola Dimensions: • Internal Diameter: 2.7m • Outer Diameter: 3.6m • Distance Between Each Post: 1.94m • Overhang (Rafters): 40cm • Height: 2.1m - 2.7m depending on the anchoring method used • Post Size: 95mm x 95mm • H 279.8 x W 363.4 x D 363.4 We would be very grateful for any suggestions that you may have how we could display this information in a better way. Please would you be kind enough to contact us through the e-mail channel.

Posted 6 years ago

“I ordered an arbour which was said to be in stock and normally despatched in 24 hours. 3 weeks later I still do not have a delivery date although the order details now say it has been despatched. I was misled as I would not have ordered the item if I was told I would have to wait over 3 weeks for delivery.”

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Posted 6 years ago

“I love my new maze rattan garden furniture it is simply beautiful quality. The customer service staff were really helpful on the phone and the item was delivered within the stated 7 day lead time. Will use again”

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Posted 6 years ago

“It is a good size storage for bike. Very good customer service from order to finish. I rang to ask for spare nuts for the hydraulic arms which were missing and I received them the next morning. Very impressed and could not thank the team enough. The only thing I want to mention is: according to the instruction that came with the goods, an electric drill is needed for the assembly. But I only have a hammer drill. So, I rang to ask if I can use the hammer drill instead and was told to follow the instruction strictly. So, I went to buy an electric drill but after charging it up I found it did not come with any attachment needed. So, I decided to use the hammer drill instead and it worked.”

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Posted 6 years ago

“Very helpful and efficient service, especially when there were problems with the delivery of the items we ordered. Garden Chic sorted everything out for us.”

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Posted 6 years ago

“Was very pleased with my garden picnic table. Good quality, sturdy, straightforward to put together and it looks lovely.”

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Posted 6 years ago

“Great service, easy to order, Gazebo received in excellent packaging on a day agreed. No issues”

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Posted 6 years ago

“Decent quality for the money. Bought 10x3 shed to fit in a specific space. Sturdy when built but definitely need two people too build. Some panels a bit warped but can straighten out with a bit of extra bracing.”

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Posted 6 years ago

“Product as described and no quality issues.”

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Posted 6 years ago

Garden Chic is rated 4.1 based on 569 reviews