Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.09

4.1 Rating 578 Reviews

77 %

of reviewers recommend Garden Chic

4.1

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

Write Your review

Tell us how Garden Chic made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Chic 5 star review on 9th December 2024

Marion

Garden Chic 5 star review on 31st January 2023

Pawel D

Garden Chic 5 star review on 19th October 2022

Nick C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery took a month not 5-7 days as advertised, customer service is appalling with no response to my complaint and my summerhouse is poor quality with terrible instructions. Waste of money.”

Helpful Report

Posted 5 years ago

“Excellent product and easy to put together and looks great and well worth the price.”

Helpful Report

Posted 5 years ago

“When ordered the gate , was informed that is out of stock and will need to wait for a delivery few weeks. When finally arrived , they mistakenly sent different size so , they need another few weeks to complete the order. Will not recommend!”

Helpful Report

Posted 5 years ago

“Excellent overall, thank you”

Helpful Report

Posted 5 years ago

“Placed a big order with this company and got a delivery date a week later. Next day I asked if I could add to the order and was told 'yes'. They took payment, and then the goods never showed up. They had cancelled the order without telling me. Their excuse was it was my fault for ordering more things! (That's a first, a business criticising a customer for spending more money with them). I got no apology or offer of a discount. Nothing. When goods finally arrived they weren't complete either and some were damaged. You had to pay extra for a finishing kit, which I wasn't told about. Overall, a very stressful and a strange company to deal with who seem to be working on a 1970s model of customer service, which involves being rude, aggressive and blaming the customer.”

Helpful Report

Posted 5 years ago

“Excellent service and quality goods.”

Helpful Report

Posted 5 years ago

“Summerhouse was well made. Service of Garden Chic excellant. Delivery very prompt.”

Helpful Report

Posted 5 years ago

“I love my summerhouse and the service was great, lots of good communication from the company”

Helpful Report

Posted 5 years ago

“Wonderful product backed with very strong customer service Recommended unequivocally”

Helpful Report

Posted 5 years ago

“Lovely fence panels.My neighbour is now thinking of ordering the same. Delivery guys outstanding, friendly, polite and nothing too much bother. Whatever carrier you use I hope you pass it on to them.”

Helpful Report

Posted 5 years ago

“The quality if the wood was terrible, split and rotten in places. Doors were warped so badly that they wouldn’t fit and we had parts missing. Really disappointed!”

Helpful Report

Posted 5 years ago

“Great range of quality products at good prices. Kept me up to date with delivery timescales .”

Helpful Report

Posted 5 years ago

“Great service from this company and the cheapest price I could find! Many thanks.”

Helpful Report

Posted 5 years ago

“I bought this Palram Skylight Pent Shed and what I really like about it is: I will never have to paint it The door is the whole end of the shed so you can easily get everything in and out. The roof is black from the outside but lets light in, simple but so helpful. I recommend one”

Helpful Report

Posted 5 years ago

“The panels were hot all the same and all the lats were stapled not nailed And fell apart when moved ( it took me all day to nail together ) complained But not response from garden chic , look else where”

Helpful Report

Posted 5 years ago

“Friendly helpful staff, good communication and delivery exactly on time.”

Helpful Report

Posted 5 years ago

“No problems with my order, the item arrived promptly, with email notification.”

Helpful Report

Posted 5 years ago

“Very well packed and very prompt delivery with good notification of progress. Best quality goods, I bought 2 5ft obelisks for sweet peas. Nothing to compare at this price, superb.”

Helpful Report

Posted 5 years ago

“Exceptionally quick delivery; very helpful telephone staff; good prices; quality not quite so great.”

Helpful Report

Posted 5 years ago

“Ordered on 11th March received on the 20th May after several phone calls chasing”

Helpful Report

Posted 5 years ago

Garden Chic is rated 4.1 based on 578 reviews