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Garden Chic Reviews

4.1 Rating 578 Reviews
77 %
of reviewers recommend Garden Chic
4.1
Based on 578 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Garden Chic Reviews
Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 9th December 2024
Marion
Garden Chic 5 star review on 31st January 2023
Pawel D
Garden Chic 5 star review on 19th October 2022
Nick C
Garden Chic 5 star review on 19th October 2022
Nick C
Garden Chic 5 star review on 19th October 2022
Nick C
Garden Chic 5 star review on 19th October 2022
Nick C
Garden Chic 5 star review on 19th October 2022
Nick C
5
Anonymous
Anonymous  // 01/01/2019
Absolutely beautiful tree, customer device was absolutely spot on..... Would definitely purchase from them again
Helpful Report
Posted 4 years ago
Great price, easy buying process and my purchase was delivered perfectly. No problems at all.
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Posted 4 years ago
Very happy with the product and the service.
Garden Chic 5 star review on 22nd November 2020
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Posted 4 years ago
my Greenhouse is absolutely amazing quality and the service second to none.it arrived in a few days ! I am delighted with it . I would recommend this company to anyone who is thinking of using them dont hesitate. I will certainly use them again
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Posted 4 years ago
Love our new garden gate, fantastic quality and workmanship, will definitely order again
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Posted 4 years ago
Would use again. Thank you.
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Posted 4 years ago
Communication was good and the growhouse arrived as promised. Whilst not easy to put together for a novice, the finished product looks good and robust.
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Excellent
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Posted 4 years ago
Very happy. Friendly reliable service. Item arrived faster than expected. Would buy from again.
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Posted 4 years ago
I first encountered Garden Chic on the internet as the price of the Palram Harmony 6x8 was the cheapest that I could find.Unfortunately the silver model was out of stock not only here but on every site I visited.I ordered the green one as second choice.A few days later an e-mail informed me that the silver was back in stock so e-mailed Garden chic to see if my order could be amended......this is where Sammy came into action,she rang me and e-mailed me to say that although the order had been placed with Palram and paid for she would do her best to get it amended.Within hours she got back to me to say I would be receiving my silver Harmony the next day !! and to let her know when it comes.It has arrived well boxed and carefully packed and Sammy organised my refund also on the price difference between the green and silver models.WHAT service and thankyou Garden chic and a big thankyou especially to Sammy
Helpful Report
Posted 4 years ago
This company are incompetent at customer service. They have taken money for a product they told us they had in there warehouse set up a delivery date and then the day before delivery told it wasn't in the warehouse. When the product finally arrived at the warehouse they failed to contact us then told us we would have to wait another two weeks to get it delivered. They refused to escalate the issue. We would not use them again. Still awaiting a civil discussion with someone who has authority.
Helpful Report
Posted 4 years ago
Shockingly awful service. This company took my money and then did not deliver as planned. I had taken the day off work for the delivery. When I called to chase I was told the item was out of stock and would not be delivered. I still have not received my refund
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Posted 4 years ago
Great experience dealing with Sammy and the Palram shed I wanted arrived a week earlier than the 3 weeks I was quoted. Shed now constructed and I would recommend Garden Chic to all.
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Posted 4 years ago
Arrived sooner than I was expecting, so very happy.
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Posted 4 years ago
Happy with the service
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Posted 4 years ago
Good value for money. Delivery earlier than expected. Contacted them because the box was damaged and they replied quickly to my email.
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Posted 4 years ago
Excellent customer support service and product exactly as described
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Posted 4 years ago
Good Arbour ; not difficult to assemble Badly warped roof beams and planks caused some problems.
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Posted 4 years ago
Very good product at a competitive price, customer service and support very good.
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Posted 4 years ago
Garden Chic is rated 4.1 based on 578 reviews