Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.76

4.8 Rating 1,943 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.8

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did the 25 day Thailand tour and it was amazing. So many activities and meals were included everyday, we did everything I had hoped to do in Thailand! Man was our tour guide and he made the trip even better! He was always there for help and advice whenever we needed it but also gave the group freedom so that it still felt like solo travelling rather than a school trip, which other tours in the past have felt like with other companies. He was really patient with us all asking him 1000 questions a day and always kept us organised, he’s the best tour guide I have had! I would 100% recommend this tour!!”

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Posted 1 year ago

Hi Georgia, thank you so much for your review! 😊

Posted 1 year ago

“My trip to Thailand with Gap 360 was absolutely absolutely phenomenal. My tour guide was called Patrick, and I travelled on the 18 day trip, which went to places like Bangkok to Chiang Mai, Ao Nang and some other islands. Firstly, the tour was organised well and went off without a hitch. There were no significant delays or cancellations that were within Gap 360’s control. I previously went to Australia with Gap 360 and that went very well too, so it’s clear to me that Gap 360 is a good, reputable and trustworthy company. The tour guide Patrick was lots of fun, friendly, very organised and knowledgeable. He took us to all of the best sightseeing destinations and on amazing activities - like a night safari and snorkelling. He also spoke passionately about his culture, and took us to several Buddhist temples, which was a highlight of the trip for me. He also very kindly arranged for one of our group to have a gluten free birthday cake on our final night. Patrick also had a great sense of care too. For instance, when some of our group got sick he helped arrange a boat back to our accommodation and helped them to get good quality medical care. I would definitely do a trip like this again and I’d recommended it. For me, an organised group tour takes the stress out of arranging transport, activities and accommodation. It also gives you the opportunity to travel with the same group of people, which was great.”

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Posted 1 year ago

Thank you for your lovely review, John 😊 It is great to hear you had an amazing time in Australia and Thailand!

Posted 1 year ago

“The Thai Adventure has quite possibly been the most incredible experience of my life. Our tour guide Nylah made me feel so safe & stress free. She made sure everything was organised for us so we could just fully enjoy ourselves. I would recommend a trip with Gap360 to everyone!”

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Posted 1 year ago

Hi Kelsey! Thank you for your review, we are so glad you had an incredible time on Thai Adventure 😊

Posted 1 year ago

“I loved my trip to Thailand. Doing it with Gap360 made it so much easier not having to worry about transport or any logistics. Mr Patrick made it so fun and was a great group leader!”

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Posted 1 year ago

Hi Emma, thank you for your review! 😊

Posted 1 year ago

“I have had the most amazing trip, made friends and memories for life! Mr Patrick, our group leader, went above and beyond to make our travels as fun and stress free as possible! As a new solo traveler I recommend joining a tour such as this, you won’t regret it!”

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Posted 1 year ago

Hi Serena, we're so glad you enjoyed your trip! Thank you for your review 😚

Posted 1 year ago

“My trip to Thailand has been nothing short of incredible. Gap 360 have made the entire process so smooth and easy it really takes the stress out of travelling and just let's you enjoy it. Mr. Patrick (our tour guide, but so much more aswell) was insane. He sorted every problem that came up so quickly and just had a solution for everything. He made the trip so special and went out of his way to make sure that we were all having an amazing time including getting a gluten free cake for one of the girls on her birthday! He became one of the group which just made it so much more natural and it meant you could go to him with anything. You knew he would always have your back so you were safe no matter what. I couldn't have asked for a better trip.”

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Posted 1 year ago

Thank you so much for your review 😚 We love hearing such amazing things about our incredible tour guides!

Posted 1 year ago

“This tour was such a good way to see Thailand without jumping in the deep end of solo travel and I'm so glad I did it. You really get to see so much of Thailand and get a little taste of everything the country has to offer. Although the tour was perhaps a bit too much beach time and not enough culture for me that's a personal preference and also on me for not going through the itinerary more thoroughly but I would recommend it nonetheless, especially if that's what you enjoy. Would like to add that we had a really nice tour guide called Namon, he was super friendly and chilled, everything was always organised and sorted for us and he was willing to help us whenever something went wrong. Made the trip so much easier not having to worry about a single thing just showing up where and when I was told to.”

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Posted 1 year ago

Hi, thank you for your review 😊

Posted 1 year ago

“Man was the best! He made travelling round thailand so fun and enjoyable”

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Posted 1 year ago

Thanks for your review, Elise 😊

Posted 1 year ago

“Namon was a suberb guide I cannot fault him whatsoever hes a great guy definitely made the experience so much better so 10/10 for Namon. The tour covered absolutely everything you need to see in Thailand (that time allows) there is a lot of travelling but also worth it. Have seen some spectacular sights and things that I will never forget. The tour is very well organised we weren't late for anything and again thanks to Namon who organised a lot of the transfers and tours for us including some of the extra ones that Gap360 doesn't cover in some places (optional extras). Overall I have made some amazing new friends who I'm happy to say will be meeting again along our travels after Gap360. The people I have met along the way and experiences I have had personally have not been matched by anything else I have done. Well worth the money, absolutely hassle free and would recommend to everyone and anyone :D Thank you Gap360.”

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Posted 1 year ago

Hi Niall, we are so glad to hear you had an amazing time in Thailand 😊 Thank you for your review!

Posted 1 year ago

“This tour was great - it covered everything and more and went above all my expectations. Our group tour guide Namon was great and so organised considering there was 22 of us! He was always willing to help with extra bookings and answered any questions on queue. I thoroughly enjoyed his company and will definitely meet up again hopefully in the future! I highly recommend this group tour as it was a great experience and one I'll never forget! It was great meeting new friends and I look forward to meeting them along the way while continuing my travels!”

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Posted 1 year ago

Hi, thank you for your review 😁

Posted 1 year ago

“The Thailand tour was the best trip i have done. The company was so organised so if you want to travel stress free this is perfect for you. Our tour guide kung was amazing, so funny and helpful. I would recommend this tour to anyone”

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Posted 1 year ago

Hi, thanks so much for your review! It's awesome to hear you had such a great time in Thailand 🏝

Posted 1 year ago

“Very helpful, answered all my questions and have a lot of amazing programmes. Also very organised, kind and I would strongly recommend using Gap 360 again in the future.”

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Posted 1 year ago

Thanks so much for your lovely review! 😊

Posted 1 year ago

“Nice and easy to book and really pleasant and lovely staff!”

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Posted 1 year ago

Thanks for your review Jazmin 😊

Posted 1 year ago

“My Thailand intro was great. I enjoy all of it. Best part was definitely getting to see the elephants and seeing parts of the Thai culture. Our tour guide Can was great, he knew excellent English and was able to describe and teach us so much. Can was also so helpful at telling us what we could do during free time, where to go what bars are the best what activities we could do. Only down side was location of some of the hostels are far away from main attractions so you had to pay for taxis a lot if you wanted to do something on your free time.”

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Posted 1 year ago

Hi, thanks so much for your review. It's great to hear you had a fantastic time in Thailand! We will make sure to pass your feedback on to our Operations team.

Posted 1 year ago

“I had a fantastic time on this trip. Can our tour guide was excellent, he was both funny and informative and helped with any issues or questions we had. Everything was well organised and we were doing something different everyday. We really did get to experience all Thailand had to offer, so thank you Can!”

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Posted 1 year ago

Hi Evie, thank you for your lovely review! 😊

Posted 1 year ago

“Amazing from start to finish our group leader was amazing it wouldn’t have been the same without Lauren! She was made for the job”

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Posted 1 year ago

Thank you for your review 😊

Posted 1 year ago

“I had the most fabulous time in Thailand, all thanks to our most incredible tour guide Mr Patrick!! He looked after us so well as well as being so much fun and entertaining and he’s such an incredible person. My experience in Thailand would not have been the same without him. He was always so well organised which made everything run so smoothly.”

Gap 360 5 star review on 20th April 2023

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Posted 1 year ago

Great picture, Freya! 😊 Thank you for your review!

Posted 1 year ago

“Customer Service I have been very happy with. All staff members including our tour guide Mr Patrick and Pleng Pleng were very helpful and considerate. This tour is worth the price. There are some extras you will have to pay such as entry fees but they are not expensive.”

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Posted 1 year ago

Thank you for sharing your lovely pictures and review, Niamh! 😊

Posted 1 year ago

“Booked my trip with the help of Tess Smith after figuring out dates. Thankyou Tess for being extremely helpful! Great customer service, very polite. I now look forward to my trip.”

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Posted 1 year ago

Hi Morgan, thank you for your review! We will be sure to pass on your lovely comments to Tess & have a wonderful trip 😊

Posted 1 year ago

“My daughter is in Australia at the moment absolutely no help from Gap 360 finding a job what they don't tell you is there are hundreds of people going for the same job don't be taken in by the promise of paradise.”

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Posted 1 year ago

Hi there. We are really surprised to hear this, as our Australia package is one of our most popular trips with hundreds of 5* reviews. We strongly recommend your daughter gets in contact with us and we can get our local team in Australia to reach out to her, as they are always available for help either by phone, email or by visiting the jobs office. Our working holidays in Australia offer up to 12 months of comprehensive job support, including a large data base of job listings, so we really encourage your daughter to reach out directly to us as soon as possible.

Posted 1 year ago

Gap 360 is rated 4.8 based on 1,943 reviews