Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.76

4.8 Rating 1,989 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gap 360:

With 200+ trips in 50+ countries there is something for everyone!

Write Your review

Tell us how Gap 360 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gap 360 5 star review on 18th February 2025

Ava

Harry C

Gap 360 5 star review on 10th February 2025

Ethan T

Anonymous

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service, answered all my questions”

Helpful Report

(Casey A) - Posted 8 months ago

Hey Clay, Thank you for your feedback! We're delighted to hear that you experienced very good customer service and that all your questions were answered promptly. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! 😊 Best wishes, The Gap 360 Team

Posted 8 months ago

“I couldn’t recommend coming on the Thai Adventure Gap 360 tour enough. It has been so much fun! My amazing experience would not have been the same without Mr Patrick. He has been extremely helpful and accommodating for everyone’s needs and goes above and beyond to find us the best deals on trips and transport. As well as this he has great recommendations for all the best nights out and restaurants in each place. He is so kind and been a great friend to everyone on the trip, educating us on the thai culture and i couldn’t recommend booking this trip more!”

Helpful Report

Posted 8 months ago

Hey Sophie, Thank you so much for your wonderful review! 🌟 We're thrilled to hear that your Thai Adventure with Gap 360 has been so much fun and that Patrick made such a positive impact on your experience. It's fantastic to hear that he provided great recommendations for nights out and restaurants, enriching your journey with local experiences. 🤩 Patrick's kindness and role as a friend to everyone on the trip, along with his insights into Thai culture, clearly made a lasting impression. We greatly appreciate your recommendation and look forward to welcoming you on another adventure soon! 😊 Best wishes, The Gap 360 Team

Posted 8 months ago

“Using Gap 360 for my travels was the best decision ever and I’ll definitely be using them again! Everything was so organised and such good value for money. I couldn’t recommend our tour guide Patrick enough! He was the kindest and funniest man and went above and beyond to ensure we all had the best time. On a day where I felt ill, he constantly checked up on me, and when we left after 18 days he sorted out our transport back to the air port. I felt so safe on this trip and will definitely be booking another trip soon.”

Helpful Report

Posted 8 months ago

Hey Hannah, Thank you so much for your amazing review! 🌟 We're thrilled to hear that using Gap 360 for your travels was the best decision ever and that everything was so well organised and great value for money. We're delighted to know that Patrick, your tour guide made such a positive impact with his kindness, humor, and going above and beyond to ensure everyone had a fantastic time. It's heartwarming to hear that he took such good care of you, especially when you weren't feeling well, and arranged transport back to the airport at the end of your trip. We're so glad you felt safe throughout your journey with us. We can't wait to welcome you back for another unforgettable adventure soon! 😊 Best wishes, The Gap 360 Team

Posted 8 months ago

“Our tour guide Patrick was really helpful and so made the experience great!”

Helpful Report

Posted 8 months ago

Hey Luke, Thank you for taking the time to leave such a lovely review! We are so pleased to hear you had a great experience on your trip and your guide was really helpful😊 We will be sure to pass your lovely comments on to the team. Best wishes, The Gap 360 Team

Posted 8 months ago

“Our tour guide Patrick was a legend! He was so kind and sorted everything out for us without us having to stress. He was very nice and made us feel very welcome. Gap360 has been a brilliant experience.”

Helpful Report

Posted 8 months ago

Hey, Thank you so much for your fantastic review! 🌟 We're thrilled to hear you had such a wonderful time on your Thai Adventure. It was great to hear that your guide, Patrick, ensured you had a stress-free experience. It's wonderful to know he made you feel welcome and contributed to a brilliant experience with Gap 360. We look forward to welcoming you on another adventure soon! 😊🌍 Best wishes, The Gap 360 Team

Posted 8 months ago

“Just finishing the most fantastic 18 days in beautiful Thailand. Patrick our guide has been so helpful and incredible the whole time, making the trip even better!!”

Helpful Report

Posted 8 months ago

Hey, Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you had a fantastic 18 days in beautiful Thailand with Patrick as your guide. We will be sure to pass your lovely comments on to Patrick and the team in Thailand. We hope to see you on another adventure soon! 🏖️ Best wishes, The Gap 360 Team

Posted 8 months ago

“Our tour guide Patrick really made the trip worth it!”

Helpful Report

Posted 8 months ago

Hey Ellie, Thank you for taking the time to leave such a lovely review about your tour guide Patrick 🤩 Best wishes, The Gap 360 Team

Posted 8 months ago

“I would 100% book with gap360 again! It was truly the trip of a lifetime and Nyla made it complete. Nyla made sure the trip ran smoothly which meant i felt no stress at all during the whole trip as everything was already organized. She was such an amazing tour guide and always so positive and friendly! I would 100% recommend doing the 25 days instead of the 18, the islands towards the end are incredible and definitely worth doing.”

Helpful Report

Posted 8 months ago

Hey Betsy, Thank you so much for your amazing review! 🌟 We're thrilled to hear that your trip with Gap 360 was truly the trip of a lifetime and that Nyla made it complete for you. It's fantastic to hear that you felt no stress at all during the trip because everything was so well organized. We greatly appreciate your recommendation to opt for the 25 days instead of the 18, especially for the incredible islands towards the end. 🤩 We look forward to helping you plan your next adventure with Gap360! 😊🏝️✨ Best wishes, The Gap 360 Team

Posted 8 months ago

“Our group had a wonderful time on this trip. We loved the endless exciting activities and beautiful locations. Even more wonderful however, was our fabulous guide Nyla. Everything was exceptionally well organised and her presence elevated every activity/night out. The closeness of the group and the constant high spirits can be credited to her and we couldn’t be more grateful!”

Helpful Report

Posted 8 months ago

Hey Tilly, Thank you so much for your heartfelt review! 🌟 I'm thrilled to hear that your group had such a wonderful time and enjoyed the endless exciting activities and beautiful locations. Nyla is indeed fabulous, and we will be sure to pass your lovely comments on to the local teams. We couldn't be happier to hear your gratitude and look forward to welcoming you on another adventure soon! 😊🎉 Best wishes, The Gap 360 Team

Posted 8 months ago

“I had the most amazing experience with Nyla on my Thai Adventure, met some amazing friends and experienced such a wide range of activities and experiences. Nyla made me feel welcome from day one and was always there to answer any questions or concerns I had throughout the whole trip. I was initially nervous about travelling solo on a group trip but Nyla was amazing at bringing us together for an unforgettable 25 days- I would recommend this trip to so many people.”

Helpful Report

Posted 8 months ago

Hey Sophie, Thank you so much for sharing your incredible experience! 🌟 We're thrilled to hear that your Thai Adventure was filled with amazing friends, diverse activities, and unforgettable experiences. Nyla will be delighted to know she made you feel welcome and supported throughout your journey. It's wonderful to hear that she helped ease your nerves about travelling solo and brought the group together for a memorable 25 days. We greatly appreciate your recommendation and look forward to having you join us on another adventure! 😊 Best wishes, The Gap 360 Team

Posted 8 months ago

“This trip has been amazing ! Everything .. people , tour guide nyla !! Locations and activities. Nyla has been exceptional , she is lovely , funny and caring and always makes herself involved ! Will definitely be booking with this again”

Helpful Report

Posted 8 months ago

Hey Harriet, Thank you so much for sharing your experience! 🌟 We're delighted to hear that you had an amazing trip and enjoyed every aspect, from the people and locations to the activities. Nyla will be thrilled to know she made such a positive impact with her exceptional, lovely, and funny personality. We're excited to welcome you back for another adventure in the future! 😊 Best wishes, The Gap 360 Team

Posted 8 months ago

“I had the most amazing trip on the Thailand adventure, made some amazing friends and lots of memories I will remember forever. Our tour guide Nyla went above and beyond for us always and was the most amazing and friendly person and made the trip even better.”

Helpful Report

Posted 8 months ago

Hey, Thank you so much for leaving a wonderful review! 🌟 We're delighted to hear that you had an amazing trip on the Thai Adventure and made lasting memories and friends. Nyla will be thrilled to know she made such a positive impact by going above and beyond for you. We hope to see you on another unforgettable journey soon! 😊 Best wishes, The Gap 360 Team

Posted 8 months ago

“Amazing trip around Thailand, can’t recommend enough. Nyla was great and made the trip even better. Thank you Nyla!”

Helpful Report

Posted 8 months ago

Hey Ben, Thank you for your fantastic review! 🌟 We're thrilled to hear you had an amazing trip around Thailand. Nyla will be delighted to know she made your experience even better. We appreciate your recommendation and hope to have you join us on another adventure soon! 😊🏝️🛤️ Best wishes, The Gap 360 Team

Posted 8 months ago

“Thai adventure was the most amazing trip of my life. Nyla the tour guide was incredible and did anything and everything we needed especially when I was really ill and needed to go to hospital, constantly checking on me and bringing anything I needed. The trip itself met the most amazing people and it just got better as it went on getting closer with the people on the trip and the islands got better especially samui and Tao. Thank you so much Nyla!”

Helpful Report

Posted 8 months ago

Hey Ethan, Thank you so much for sharing your experience! 🌟 We're thrilled to hear that your Thai Adventure was the most amazing trip of your life. 🤩 It is great to hear the your guide went above and beyond to ensure you had everything you needed and we will be sure to pass your wonderful comments to Nyla. It's great to hear you met such amazing people and enjoyed the beautiful islands of Koh Samui and Koh Tao. We hope to see you on another unforgettable journey soon! 😊🏝️ Best wishes, The Gap 360 Team

Posted 8 months ago

“The trip was wonderful, made some new friends and had a wonderful time. Our group leader Nyla was the best she was super lively and very funny. 100% recommend.”

Helpful Report

Posted 8 months ago

Hey, Thank you so much for your lovely review! 😊 We're thrilled to hear that you had a wonderful time and made new friends along the way. Nyla will be delighted to know she made such a positive impact with her lively and funny personality. We appreciate your recommendation and hope to see you on another adventure soon! 🌟 Best wishes, The Gap 360 Team

Posted 8 months ago

“I wouldn’t book my tours anywhere else. Gap360 was recommended by a friend a few years ago and I have booked 3 tours with them so far, all over the world. So easy to book, excellent communication with the staff via email, WhatsApp etc. Genuinely excellent value for money, amazing tour guides & I have made friends for life on these trips. The payment plans are excellent, just everything about Gap360 I recommend over again and again. Thank you so much!”

Helpful Report

(Becca M) - Posted 8 months ago

Hey Sophie, Thank you so much for your wonderful review! 😊 We're thrilled to hear that you've had such amazing experiences with Gap 360 and that you continue to choose us for your adventures around the world. 🌍 Your kind words about our booking process, communication, tour guides, and payment plans mean a lot to us. We're especially glad to hear that you've made lifelong friends on your trips! We look forward to helping you plan many more incredible journeys. Thank you for being a part of the Gap 360 family! ✈️✨ Best wishes, The Gap 360 Team

Posted 8 months ago

“This tour was a great experience to visit the best parts of Thailand, all of the activities that were included were fantastic, I cannot fault the whole Chiang Mai experience with the Elephants and the guys who were in charge of the elephant sanctuary, that was truly a remarkable experience! In terms of free time, I felt there was too much of it, there were points in the tour where free time would come and there wasn’t much to do in the local area. So perhaps free time should be adjusted to the places where there is plenty to do in the area we are staying, also it would have been good for more meals to be included in this tour. As a backpacker, it can be tight for money so taking away small pressures like this really do make a difference! In regards to the tour guide @ Namon, he was simply fantastic, he was super helpful and really kind/down to Earth, he would always go out of his way to help anyone and would never leave any questions unanswered.”

Helpful Report

Posted 8 months ago

Hey Amber, Thank you for your wonderful review about your Thai Adventure trip 😍 I am so glad to hear that one of your highlights was the Chiang Mai experience with the Elephants and your tour guide Namon was fantastic. We will be sure to pass your comments on to the local team 🎉 Thank you for providing additional feedback about your tour, we will be sure to pass this on to our product team. Best wishes, The Gap 360 Team

Posted 8 months ago

“Booking the Thailand 18 day adventure was absolutely amazing, really wish I stayed longer. Everything was smooth sailing from start to finish, with our amazing guide Nyla (Sasi) making sure the trip ran as smooth as possible, sorting out travel arrangements, hotels, excursions and extra help to people who needed with the upmost positivity and care. Nyla knew so much about Thailand, Kept us safe and made sure every individual enjoyed no matter their interests :) The trip itself was phenomenal and I made so many meaningful friendships❤️ I’ll definitely be using gap360 again to make sure I get the most out of travelling. I can honestly say I was not stressed for one second of this trip and had the most amazing time of my life. Would reccomend this to anyone!”

Helpful Report

Posted 8 months ago

Hey Tara, Thank you for sharing such a fantastic review! 🤩 We're delighted to hear that your 18-day Thai Adventure was absolutely amazing and that you wished you could have stayed longer. It's wonderful to know that everything went smoothly from start to finish, thanks to our exceptional guide Nyla. We're glad Nyla's knowledge and attentiveness made you feel safe and catered to everyone's interests. It's heartwarming to hear that you made meaningful friendships and had the most amazing time of your life without any stress. 😍 We look forward to helping you get the most out of your future travels with Gap 360. Thank you for recommending us to others! Warm regards, The Gap 360 Team

Posted 8 months ago

“Had a great time on the 18 day Thai adventure tour! It was a well organised and exciting trip thanks to our guide Nyla. She was brilliant, always friendly and positive. Thanks Nyla wish you the best!”

Helpful Report

Posted 8 months ago

Hey, Thank you so much for your wonderful review! 🎉 We're thrilled to hear you had a great time on the 18-day Thai Adventure tour. It's fantastic to know that Nyla was friendly and always positive. We'll be sure to pass along your kind words to her. 😊 Wishing you all the best in your future travels! 🌍 Warm regards, The Gap 360 Team

Posted 8 months ago

“All of the travel advisors with Gap360 are so friendly and helpful! They were quick to respond and very understanding! I was in contact with many of the advisors over the course of booking my trip, and Becka, Dani, Ria and Elisha were all so lovely, thank you😊”

Helpful Report

Posted 8 months ago

Hey Danica, Thank you for taking the time to leave such a glowing review about our Gap 360 Team 🤩 We're thrilled to hear that you had a positive experience with our travel advisors. Becca, Dani, Ria, and Elisha will be delighted to know they made a difference in your trip planning. Your feedback means a lot to us, and we look forward to helping you with your future adventures. Safe travels and thanks again for choosing Gap 360! 😊✈️ Best wishes, The Gap 360 Team

Posted 8 months ago

Gap 360 is rated 4.8 based on 1,989 reviews