Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.75

4.8 Rating 1,942 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.8

Based on 1,942 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Gap 360:

With 200+ trips in 50+ countries there is something for everyone!

Write Your review

Tell us how Gap 360 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so much fun !! made some amazing friends and gap 360 made the process very easy”

Helpful Report

Posted 8 months ago

Hey Nelly, Thank you for sharing your experience with us! We're delighted to hear that you had so much fun and made amazing friends during your trip. Making the process easy for our travellers is always our goal especially when it is their first trip. Safe travels! 🌍✨ The Gap 360 Team

Posted 8 months ago

“I had the best time on the Thailand adventure trip. Namon made sure all of our transport and activities ran smoothly, and ensured we had the easiest time. He gave lots of good recommendations and was good company too. Thank you so much, would recommended to anyone!!”

Helpful Report

Posted 8 months ago

Hey, Thank you for taking the time to leave such a positive review about your trip to Thailand 😍 It's fantastic to know that Namon played a key role in ensuring everything went seamlessly and provided you with fantastic recommendations throughout the tour. Your glowing review is greatly appreciated, and we'll be sure to pass on your kind words to the entire team. Best wishes, The Gap 360 Team

Posted 8 months ago

“Namon was knowledgeable, helpful and friendly. We had the best trip in Thailand, and are thankful for his guidance and support.”

Helpful Report

Posted 8 months ago

Hey, Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Namon was able to enhance your trip to Thailand with his knowledge, helpfulness, and friendliness. It sounds like he truly made a positive impact on your experience, and I'm sure he'll be delighted to hear your feedback. 😊 Best wishes, The Gap 360 Team

Posted 8 months ago

“This trip was incredible. I would highly recommend doing this to anyone that wants to travel Thailand. Our group leader Nyla, was incredible. She made me feel so safe wherever we went. She became our mother, sister, aunt and best friend all in one. I honestly wouldn’t have known where to even start without her. If you’re thinking about booking it do it!!! :) Thank you nyla. Xx the pricing was perfect too, everything we did in the trip was worth the price of the trip!! :)”

Helpful Report

Posted 8 months ago

Hey Grace, Wow, what a glowing review! It sounds like your trip to Thailand was truly unforgettable.😍 We're thrilled to hear that Nyla made such a positive impact on your experience, becoming not just a group leader but also a trusted companion throughout your journey. It's wonderful to know that you felt safe and supported under her guidance. We will be sure to pass your kind words onto her 😊 We're delighted that you found the pricing to be perfect and felt that every aspect of the trip was worth it. Thank you for your recommendation and for choosing Gap 360! Best wishes, The Gap 360 Team

Posted 8 months ago

“I had an amazing 25 day Thailand trip with Gap 360. Nyla, our tour guide, really made the trip special for all of us and I will always be thankful to her for the memories. Trip of a lifetime!!”

Helpful Report

Posted 8 months ago

Hi Jess, We wanted to extend our gratitude for your thoughtful review of your Thai Adventure trip. 😊 It's heartwarming to hear that Nyla made your journey unforgettable, providing you with memories to cherish for a lifetime. We look forward to welcoming you on more adventures in the future! Best wishes, The Gap 360 Team

Posted 8 months ago

“Our tour leader Nyla was an amazing tour guide and was super supportive especially for my first time travelling. She made me feel so comfortable and reassured and gave me advice I’ll always remember. As well as being so funny and friendly, I’m so glad we had her to show us this incredible country. This was the trip of a lifetime!”

Helpful Report

Posted 8 months ago

Hey Gaz, Thank you for sharing your experience! It's fantastic to hear that Nyla provided such wonderful support, especially for your first time travelling 😊. We'll be sure to pass along your kind words to her! We're thrilled that you had such a memorable trip, and we hope it's just the beginning of many more adventures to come! 🌍 Safe travels! The Gap 360 Team

Posted 8 months ago

“went on the 25 day Thai Adventure and felt so nervous at first but our tour guide nylah made me feel instantly at ease with her contagious smile and positive energy. she made the tour so enjoyable and she was the best tour guide ever. couldn’t recommend her enough she is truly amazing and anyone would be lucky to have her as their tour guide will miss her so much”

Helpful Report

Posted 8 months ago

Hey Iona, Thank you for sharing your experience!😊 It's wonderful to hear that Nylah's warmth and positivity helped ease your nerves and made your Thai Adventure unforgettable. We're so glad to hear that she made such a positive impact on your trip and we'll be sure to pass along your kind words to her 😍. Safe travels, and we hope to see you on another adventure soon! Best wishes, The Gap 360 Team

Posted 8 months ago

“had the best time on the Thailand trip. Nylah was the most amazing tour guide and made sure everything went smoothly and was so funny!!!”

Helpful Report

Posted 8 months ago

Hey Aisling, Thank you so much for sharing your experience! We're thrilled to hear that you had the best time on the Thailand trip and that Nylah made it extra special with her amazing guidance and humor. Your feedback means the world to us! 🌟 Best wishes, The Gap 360 Team

Posted 8 months ago

“This trip was amazing, our tour guide Nyla was very supportive, kind and funny. This was one of the best experiences and not one I'll ever forget”

Helpful Report

Posted 8 months ago

Hey, Thank you for taking the time to leave a review! Your feedback is greatly appreciated. We're thrilled to hear that this was one of your best experiences, and we hope it's just the beginning of many unforgettable adventures! 🌴 Thank you for sharing your feedback! 🎉 Best wishes, The Gap 360 Team

Posted 8 months ago

“Nyla was the best tour guide in the entire world .Cannot even describe how amazing she was and I feel so grateful for her .The Thailand 25 trip was also soo good and I loved staying with the locals the most”

Helpful Report

Posted 8 months ago

Hey Amelie, What a glowing review! Thank you for taking the time to write such a lovely review. 😍 It was great to hear that Nyla was the best tour guide in the World, we will be sure to pass this onto the local teams. 😊 Thank you for sharing your appreciation, and we hope to welcome you back for more unforgettable adventures in the future! Best wishes, The Gap 360 Team

Posted 8 months ago

“Amazing intro to travelling , all thanks to nyla our tour guide on the Thai 25 day adventure , she really helped bring the group together and make sure everyone was involved and ensured there was something for everyone wherever we went . The entire trip was smooth running and nyla was always there to advise us on the best places to eat , drink , sunbathe ect . She also got involved with the group and went out of her way for us , to make the entire experience amazing. The itinerary was very good , enough time to relax but also loads of amazing experiences my personal favourites being the bamboo rafting and the boat trips where we got to explore beautiful bays and sea life . I also loved the home stays , everyone was so welcoming and they were in beautiful remote locations . I couldn’t have asked for a better trip and I have met so many wonderful people , am very happy I booked with gap360 !”

Helpful Report

Posted 8 months ago

Hey Eloise, Thank you for sharing your incredible experience with us! We're thrilled to hear that your introduction to travelling was amazing, all thanks to Nyla's exceptional guidance on the Thai 25-day adventure. 😍 It's fantastic to hear that Nyla played such a pivotal role in bringing the group together and ensuring everyone had a memorable experience. We're delighted that you enjoyed the smooth-running trip and appreciated Nyla's recommendations for dining, relaxation, and exploration. It brings us immense joy to know that you couldn't have asked for a better trip and that you've made wonderful connections along the way. Thank you for choosing Gap 360, and we can't wait to welcome you back for more adventures in the future! 🌍 Best wishes, The Gap 360 Team

Posted 8 months ago

“Did the 25 Day Thai trip which was fantastic! Our tour guide Nyla was brilliant, explained everything well and always had good suggestions of what to do with our free time or places to eat. The included activities were really fun and you definitely get a lot included for the cost. 100% would recommend”

Helpful Report

Posted 8 months ago

Hey Jack, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your 25-day Thai Adventure 🎉. It's great to know that the included activities were fun and that you felt you got great value for the money. Your recommendation means a lot to us, and we'd be honored to welcome you back on another adventure in the future!🌍 Best wishes, The Gap 360 Team

Posted 8 months ago

“When travelling thailand i had the best, most supportive and enjoyable tour guide, Nylah. She was always a helping hand and made sure everything was sorted and ready we just had to get ourselves up and out on time. She would make us laugh, be a shoulder to cry on and always help when needed.”

Helpful Report

Posted 8 months ago

Hey Darcie, Thank you for taking the time to leave such a kind review 😍 It was lovely to hear that you Nylah made your experience unforgettable, we will be sure to let the local teams know. We're delighted to have been part of your adventure, and we look forward to welcoming you back for more unforgettable experiences in the future. 🌍 Best wishes, The Gap 360 Team

Posted 8 months ago

“The tour was very well organised and the accommodation and activities included were amazing! We couldn’t have wished for a better tour guide, Nila was amazing! She is very very good at her job, so organised and always down to have fun with us all. She will be missed by all of us.”

Helpful Report

Posted 8 months ago

Hey Frances, Thank you so much for taking the time to write this review! We truly appreciate your feedback and are thrilled to hear about your wonderful experience on the tour with Nyla and we will be sure to let the team know. 😍 We hope to welcome you back on another adventure soon! 🌏 Best wishes, The Gap 360 Team

Posted 8 months ago

“Our tour guide Nyla for Thailand was amazing. Such a bundle of Joy and will miss her very much. Will be using gap360 again for future travels!”

Helpful Report

Posted 8 months ago

Hey Amelia, What fantastic feedback! Thank you for taking the time to write such a lovely review😊 We're delighted to hear that you had such a positive experience with your guide Nyla and will be using Gap 360 again for your travels. We can't wait to welcome you back for more adventures in the future! Thank you for choosing Gap 360! 🎉 Best wishes, The Gap 360 Team

Posted 8 months ago

“Nyla has been an absolute angel, she is the reason our Thailand adventure was so amazing. All of her support, guidance, kindness and compassion has really made this experience one in a million for me. She is extremely patient and understanding with us as I can imagine looking after 23 people is not the easiest but she makes it look so easy and smooth. I will never forget this experience and I will always remember Nyla forever and always.”

Helpful Report

Posted 8 months ago

Hey Clara, Thank you for taking the time to leave such a heartwarming review! 🌟 We are so pleased to hear that your guide, Nyla made your Thailand adventure unforgettable. We're thrilled to hear that Nyla made your experience so special, and we'll make sure she knows just how much you appreciate her! 🙌 Thank you for choosing Gap 360, and we hope to create more amazing memories with you in the future! 🌟 Best wishes, The Gap 360 Team

Posted 8 months ago

“Great tour. Patrick made the tour so fun. So much included in the price. Would recommend”

Helpful Report

Posted 8 months ago

Hey Hannah, Thank you for your wonderful review!🎉 We're thrilled to hear that you enjoyed your tour with Patrick and we will be sure to let him know 😍. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable experience in the future. 🌍 Thanks again for choosing us! Best wishes, The Team at Gap 360

Posted 8 months ago

“Mr Patrick is the best tour guide I could have ever asked for! Soo attentive and caring and the most amazing guy! Definitely deserves a pay rise!”

Helpful Report

Posted 8 months ago

Hey Shannon, Thank you so much for taking the time to share your experience with Mr. Patrick as your tour guide! We're thrilled to hear that you had such a fantastic time. Your kind words mean the world to us, and we couldn't agree more that Mr. Patrick deserves all the recognition for his exceptional service. We'll be sure to pass along your feedback to him and our management team. 😊 Once again, thank you for choosing Gap 360, and we hope to have the pleasure of welcoming you back soon for another memorable experience!🌍 Best wishes, The Gap 360 Team

Posted 8 months ago

“This is my second booking with gap 360, they’ve been Amazing and easy to connect with. Answered quickly and were able to help me through all my planning.”

Helpful Report

Posted 8 months ago

Hey Jade, Thank you so much for taking the time to share your experience with us. 😍 We're thrilled to hear that you've found our services to be amazing and easy to connect with, especially during your second booking with Gap 360. We truly appreciate your continued trust and loyalty, and we look forward to helping you create many more unforgettable adventures in the future. 🌍 Warm regards, The Gap 360 Team

Posted 8 months ago

““My trip was awful. From start to finish there were constant issues and lack of information regarding extra fees or the schedule ahead of time. The food included were money off vouchers. My items got ruined on a boat tour of the Whitsundays where 30 people were crammed onto a tiny unsafe boat. Was offered £50 compensation for all my stuff being ruined. Personally I would never book a tour again from the amount extra I then had to pay and the lack of any nice accommodation. They also never mentioned that INTRO were actually the ones running the tour not 360.”

Helpful Report

Posted 8 months ago

Hello, Thank you for taking the time to share your feedback with us. We understand how important it is for our travellers to have a seamless and enjoyable trip, and we appreciate you bringing your comments to our attention. At Gap 360, we take pride in curating exceptional itineraries in collaboration with local teams worldwide to cater to various travel styles and preferences. Transparency and flexibility are paramount to us, which is why we ensure that detailed information about our in-country partners is available throughout the booking and pre-departure experience with Gap 360. To review your comments further, please do not hesitate to contact our team at hello@gap360.com. We are committed to addressing any matters you may have encountered and ensuring that your concerns are thoroughly investigated. Your satisfaction is our top priority, and we would welcome the opportunity to discuss your feedback further. Once again, we apologize for any inconvenience caused during your tour, and we appreciate your feedback as it helps us improve our services for future travellers. Best regards, The Gap 360 Team

Posted 8 months ago

Gap 360 is rated 4.8 based on 1,942 reviews