Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.75

4.8 Rating 1,942 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.8

Based on 1,942 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joey Napat is an absolute legend and one of the best people I have ever met. The insights, stories, laughs and experiences he has given us over the tour means that he deserves to be happy for the rest of his life. The tour activities were pretty good too. I have had so much fun over the past 25 days, I will never forget this.”

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Posted 5 months ago

Thanks for your review Tom, it's amazing to hear you had such an incredible experience on your trip!

Posted 5 months ago

“Joey Napat was our tour guide and he was absolutely fantastic we loved everything about the tour and our tour guide!”

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Posted 5 months ago

Thanks for your lovely review Rosie! 😀

Posted 5 months ago

“Had the most incredible experience ever, I have met some amazing people and made memories I’ll never forgot, I big part of the experience was down to the perfect work from our tour guide Joey Napat where nothing was too much of a problem, helped us out along the whole journey, and did it with a smile of his face the entire time, couldn’t fault him, Thankyou Joey!!!!!”

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Posted 5 months ago

Hi Connor, thank you so much for your amazing review! It's awesome to hear you had such an incredible experience on your trip 🌴😀

Posted 5 months ago

“Had the best time! Everyone was so lovely and Joey Napat was the best tour guide ever!! Love joeyyyy woo”

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Posted 5 months ago

Thanks for your review, we are so glad to hear you had the best time! 😀

Posted 5 months ago

“Joey Napat was the most amazing tourguide and we couldn’t have done the trip without him. He always made sure we were okay and having a good time and made our experience so much better. He knows so much about Thailand and always has amazing stories to tell. Thank you for the most amazing 25 days in Thailand!”

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Posted 5 months ago

Hi Chloe, thanks for your great review! It's awesome to hear you had a great time in Thailand 😀

Posted 5 months ago

“Gap360 made my travelling experience so easy with no stress. Joey was the best tour guide we could have asked for! He made everyone feel so safe and welcome and nothing was too much to ask!”

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Posted 5 months ago

Thanks for your lovely review Megan! 😀

Posted 5 months ago

“Joey was so well organised and made me feel welcome straightaway. He looked after all of us and made the tour amazing. I felt safe and reassured throughout the whole duration of the tour and couldn’t have asked for a better tour guide. Thank you Joey :)”

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Posted 5 months ago

Hi Hannah, thanks so much for your review! We are so glad to hear you felt so welcomed by your tour guide and had such an amazing time🌴😀

Posted 5 months ago

“Joey Napat is the best tour guide ever, so enthusiastic and invested in the trip. He looked out for us so much, and made sure we all could enjoy the trip and stay safe. Joey made the trip so much better. Would really recommend gap 360”

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Posted 5 months ago

Hi, thanks for your lovely review! It's amazing to hear you had such an incredible time on your trip 🌴

Posted 5 months ago

“Joey Napat was the best tour guide ever! Made our trip amazing”

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Posted 5 months ago

Thank you for your review, it's great to hear you had an amazing trip! 🌴😀

Posted 5 months ago

“Had such a great time , everything about the tour was great and great people. Our tour guide , Joey Napat, was absolutely amazing and deserves a pay rise !! He’s been so welcoming , always helping us out and always there. Going to miss him loads !!”

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Posted 5 months ago

Thanks for your lovely review Sasha, it's awesome to hear you had such an amazing time on your trip! 😀

Posted 5 months ago

“Joey (Napat) was an absolute champion, nothing was ever too much trouble, his communication was clear and precise and he is such a wonderful person. Great sense of humour and a pleasure to spend time with. You’ll be lucky to have him as your tour guide.”

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Posted 5 months ago

Thanks so much for your review Joe 😀

Posted 5 months ago

“Joey Napat, one of the best tour guides, so helpful will never not be there for you, couldn’t recommend my experience enough thanks to him”

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Posted 5 months ago

Hi Nick, thanks so much for your review! 🌴

Posted 5 months ago

“I had the most incredible experience and our tour guide aoffie was amazing and made the trip as great as it was. Would definitely book again in future”

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Posted 5 months ago

Hey, Thank you so much for your wonderful review🤩! We’re thrilled to hear that you had an incredible experience and that Aoife, your tour guide, made the trip so memorable. We look forward to welcoming you on another adventure in the future!🎉 Best regards, The Gap 360 Team

Posted 5 months ago

“Very good, Tess was extremely helpful and was always available with information.”

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(Tess S) - Posted 5 months ago

Hey Ewan, Thank you for your 5-star review 🤩 We are so pleased to hear Tess was super helpful when booking your trip! Feel free to get in touch if you have any questions for your travels 🎉 Many thanks, The Gap 360 Team

Posted 5 months ago

“Such an easy process with help from start to booked! Tess was so helpful and patient with my questions and did everything possible to help!”

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(Tess S) - Posted 5 months ago

Hey Morgan, Thank you for taking the time to leave a 5-star review 🤩 We are so pleased to hear that Tess assisted you in finding the perfect trip for your travels and answered all of your questions. 😊 We look forward to continue assisting you with your travel plans. 🌍 Best wishes, The Gap 360 Team

Posted 5 months ago

“I’ve just done Costa Rica Adventure and had such an incredible time! I met so many lovely people, saw so much wildlife (including sloths!) and had so much fun on all the activities. Especially the ziplining! I’ll definitely do a group tour again ☺️”

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Posted 5 months ago

Hey , Thank you for sharing your fantastic review! 🤩We're thrilled to hear that you had an incredible time on the Costa Rica Adventure tour. It sounds like you had an amazing experience meeting lovely people, seeing wildlife (sloths are such a treat!🦥), and enjoying the activities, especially ziplining. We're so glad to know that you had fun and are going to be joining us for another group tour in the future.🎉 We look forward to helping you create more unforgettable memories on your next adventure!🌍 Best regards, The Gap 360 Team

Posted 5 months ago

“Casey was super helpful in helping me narrow my trip choices based on my criteria. She answered all my questions quickly and effectively. If you are looking for help, she's definitely the one to go to.”

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(Casey A) - Posted 5 months ago

Hey Sam, Thank you so much for your wonderful review!🤩 We're delighted to hear that Casey was able to assist you effectively in narrowing down your trip choices and answering all your questions promptly. We pride ourselves on our customer service, and it’s always great to receive feedback like yours. Casey will be thrilled to hear your kind words.😊 Thank you for choosing us, and if you need any further assistance, please don't hesitate to reach out. Best regards, The Gap 360 Team

Posted 5 months ago

“Our tour guide Mr Patrick was amazing and dealt brilliantly with quite a lot. Really enjoyable trip and nice to not have to worry about accomodation or travel and the places we stayed in rural chang Mai with the elephant sanctuary were probably the highlights. Only two things. First we missed out on some activities because of the weather and got nothing back for it. It also felt like we had to pay for quite a few activities once here as well. The other is the lack of first aid in some places. There was an incident at the lake involving a kayak and a forehead that required first aid, but there wasn't even a bandage to use and it was a 40 minute boat trip back to sivalisation. So gap 360 need to check out the safety of some of the places.”

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Posted 6 months ago

Hey, Thank you so much for your 5-star review! 🤩 We're pleased to hear that you had a fantastic time on your trip to Thailand and that Mr. Patrick your tour guide was amazing.🎉 It was wonderful to hear about your highlights at the Elephant Sanctuary and we're glad to know that having all your accommodation and transportation sorted allowed you to fully enjoy your trip. 🐘 We appreciate your detailed feedback. At Gap 360 customer health and safety is our top priority, and we have checked with the local team and guide who dealt with the incident and they have confirmed a first aid kit was present and used. Thank you again for your review and for choosing Gap 360. If you have any further comments or questions, please don’t hesitate to reach out to us at hello@gap360.com. Best regards, The Gap 360 Team

Posted 5 months ago

“The Thai adventure was absolutely incredible! The included activities were amazing, and the accommodation chosen was really cool - I especially loved the home stays which would have been difficult to arrange independently. Our tour guide Patrick was lovely and very helpful, always showing us the best local spots. I would 100% recommend this trip!”

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Posted 6 months ago

Hey Alisha, Thank you so much for your fantastic review! 🤩 We're thrilled to hear that you had an incredible time on the Thai Adventure. It's wonderful to know that you enjoyed the included activities and found the accommodations, especially the home stays, to be cool and unique experiences.🎉 We're also delighted to hear that Patrick was a lovely and helpful guide, showing you the best local spots. Your recommendation means a lot to us, and we appreciate your kind words. Thank you for choosing us for your adventure. We look forward to helping you plan your next trip!🌍 Best regards, The Gap 360 Team

Posted 5 months ago

“Patrick is the best such a good guy”

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Posted 6 months ago

Hey Rufus, Thank you for your 5-star review 🤩 We are so pleased to hear you had a great time and that Patrick yor tour guide was awesome 🎉 Best wishes, The Gap 360 Team

Posted 5 months ago

Gap 360 is rated 4.8 based on 1,942 reviews