Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.76

4.8 Rating 1,943 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.8

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn’t ask for much better customer service! A big shout out to Becca specifically she was amazing help with all queries I had about booking my trip to Thailand for next year. Very quick responses and gave me all necessary information I needed to plan my trip to the exact detail, even with the delay on my side due to work commitments she was very understanding and was constantly reaching out to see how I was getting on. I’m very much looking forward to my trip in 2024 thanks again Gap360 :)”

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Posted 1 year ago

Hi Jamie, thank you for your review! We will be sure to pass on your lovely feedback to Becca and have an amazing time in Thailand 😊

Posted 1 year ago

“Everything was very easy and ran smoothly. Kung was amazing and so helpful. She made the trip very special. I would highly recommend booking through gap360”

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Posted 1 year ago

Thank you for your kind review 😁

Posted 1 year ago

“Had the most amazing time on your trip, we made a few alterations on the way to suit us better and our guide was so accommodating. Kung (our guide) was honestly like a wee mum away from and was available 24/7 which is over and above what anyone could expect from her. Couldn’t thank her enough :)”

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Posted 1 year ago

So glad you had an amazing time! Thank you for your review 😊

Posted 1 year ago

“Had an amazing trip on the 25 day Thai adventure. It was made even better by our tour guide Kung who was so kind and helpful! Couldn’t have asked for a better guide !”

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Posted 1 year ago

Thank you for your review! 😁

Posted 1 year ago

“Unbelievable experience traveling and couldn’t of asked for a better guide Nyla made it an unforgettable trip and one that I will remember for many years.”

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Posted 1 year ago

Thank you for your lovely review 😁

Posted 1 year ago

“I did the 25 day trip around Thailand with my sister and we had an amazing time. Our tour guide Nylah made this trip special and she was extremely helpful with any concerns or queries we had. Nylah made this trip enjoyable and even helped us plan extra activities on our free days. She was a laugh to be around and made everyone feel comfortable. I would definitely recommend this trip.”

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Posted 1 year ago

We're so glad you both had an amazing time on your trip! Thank you for your review 😁

Posted 1 year ago

“The last 25 day have been the best time of my life! All thanks to us tour guide Nylah! She's has been incredible and couldn't ask for a better guide. She has made our trip so much fun. Nylah had made our trip go so smoothly and so seamless! Because of this we were able to enjoy our trip stress free knowing all activities and transfers were already organised. All activities and accommodation were 10 out if 10! Were gonna miss Nylah and the group so much!”

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Posted 1 year ago

Great to hear you had the best time! Thank you for your lovely review 😊

Posted 1 year ago

“Just done the 18 day Thai intro. Had a great tour guide called nylah I couldn’t have imagined a better tour guide she got involved with the group like she was one of us whilst also sorting everything out at the same time. She had great knowledge of Thailand and overall made the trip so much better. I left on the 18th day and came back to see everyone in koh Tao and again nylah helped me a lot although I was technically off the tour. I wouldn’t recommend doing this trip enough. If you’re nervous about going or just want an easy way to meet new people and do a lot of activities this is a great opportunity.”

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Posted 1 year ago

Thank you for your review! 😁

Posted 1 year ago

Helpful Report

Posted 1 year ago

Thank you for your review! 😁

Posted 1 year ago

“This trip to Thailand has been the best thing I’ve done in my entire life I never thought traveling would be for me but how wrong was I. I got to see some amazing sights and experience the most incredible things and was lucky enough to meet some amazing people who I’ll remember for ever. However none of this would have been possible without our amazing tour guide ‘Nyla’ her knowledge of Thailand and the people makes traveling this place so much better and we was able to travel so stress free because we knew Nyla had it covered from every angle Special thanks to our number one Nyla !!”

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Posted 1 year ago

Thank you for your lovely review Jake! We're so glad you enjoyed your trip 😁

Posted 1 year ago

“Nyla was absolutely class sorted everything out for anyone! The tour itself was amazing, can’t really fault it.”

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Posted 1 year ago

Thank you for your review Will! 😁

Posted 1 year ago

“The trip was absolutely amazing! We explored a variety of places from authentic Chiang Mai to the islands in the south. Nyla provided us with the most caring, supportive and informative guide we could have asked for. I am very grateful for her and she was very much was a ray of sunshine in a place of uncertainty”

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Posted 1 year ago

Great to hear you had an amazing time! Thank you for your review 😁

Posted 1 year ago

“Just finished the 25 day tour with the amazing tour guide Nyla, who made the trip so easy and enjoyable especially for first time travellers. Would 100% recommend the Thai adventure!!”

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Posted 1 year ago

Thank you for your review! We're so glad you enjoyed your trip 😊

Posted 1 year ago

“I have recently completed my Thai intro plus . It was amazing start to finish . Meeting new people various ages . I was the oldest so I was apprehensive at first but it didn’t matter during the trip .Visiting new places and experiencing new cultures . I did so much in a short period . I did things which I never thought I would do . Anyone thinking about doing the trip should just book the intro plus . All the team are helpful they help with flights and Questions that you may have . Tour leaders are always helpful . We had Ollie who was fab and full of knowledge about Thailand . I was envious of al the others as few are in Sri Lanka and Vietnam now . Just book you won’t regret it .”

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Posted 1 year ago

We're so glad you had an amazing time with us on Thai Intro Plus, thank you for your review 😊

Posted 1 year ago

“Had a great tour guide Nylah”

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Posted 1 year ago

Thank you for your review 😊

Posted 1 year ago

“Loved this tour! Our tour guide called Aek was amazing and made the trip such fun. Overall everything was great and traveling to each place was efficient. However, some of the accommodations in Koh Samui, Krabi and Koh Phangan were further away from the busier areas which made it more difficult to easily get to many restaurants and bars. Otherwise, had such a good time and met some amazing people!”

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Posted 1 year ago

Thanks so much for your review, we're glad you had a great time with us in Thailand!

Posted 1 year ago

“Overall I had a great time. Great people, amazing tour guide called Aek! All transport was sorted and accommodation. Accommodation in Krabi (which wasn’t really krabi) Koh Samui, Koh Phangan were very out of the way. Had to always get taxis everywhere and when it was raining meant we couldn’t really do much as nothing was close by. Some parts of included activities had extra costs. For example when staying in the national park we had to pay 400baht to get into the national park which seems stupid because if we didn’t pay that then we wouldn’t get to our accommodation for the night. Also a lot of free time!!! Compared to other companies I have traveled with, there was a lot of free time. If you’re interested in culture, history and temples probably not the tour for you because this one is much more island and beach’s and Morden culture. Still though would recommend doing the trip just need to have those few things in mind.”

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Posted 1 year ago

Hi Katie. Thank you for taking the time to leave a review. We appreciate all your feedback regarding your trip, and for our future travellers from 2024 onwards we are pleased to say we are changing the way national parks are covered in the itinerary, and this will no longer be a local payment. We base our itineraries around customer feedback, and most travellers appreciate the free time to explore on their own, the accommodation locations, etc. We are really glad you still had an amazing time in Thailand with us and that you enjoyed the tour, and we look forward to you travelling with us again in the future 🙂

Posted 1 year ago

“such a simple process and getting offered so much support to help make it easier”

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Posted 1 year ago

Thank you for your review 😁

Posted 1 year ago

“Very helpful staff. They couldn’t do enough to help with any request.”

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Posted 1 year ago

Thank you for your review Mark 😊

Posted 1 year ago

“Great company for organising group tours with a full itinerary that captures all the highlights! I went for the "Golden Triangle" tour which they organised through G Adventures. It was great fun and a really good mix of travellers to get to know! Very jampacked tour so don't expect much time to rest between taking in the sites!”

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Posted 1 year ago

We're so glad you had a fun time! Thank you for your review 😁

Posted 1 year ago

Gap 360 is rated 4.8 based on 1,943 reviews