Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.76

4.8 Rating 1,905 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.8

Based on 1,905 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gap 360 5 star review on 4th December 2024

Harleigh

Paygan

Emily A

714

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve had the best time of my life on this tour everything was really planned out well everything we did was so much fun and to top it all off they couldn’t have picked a better tour guide for us all. Nayla has gone above and beyond for all of us and she’s absolutely amazing, We all love her so thank you Nayla ☺️ x”

Helpful Report

Posted 2 months ago

Hey Olivia, Thank you for taking the time to leave such a wonderful review about your trip to Thailand with Gap 360 🌟 We are so pleased to hear you had the time of your life and that your guide Nayla went above and beyond! We will be sure to pass your kind comments on to the local teams 😊 We hope to see you on another adventure soon 🌍 Best wishes, The Gap 360 Team

Posted 2 months ago

“absolutely amazing, worth the price for sure, the tour guide nyla was incredible and looked after us the whole time and helped translate for me while i was in hospital. definately needs a raise! i cant get over how amazing the places we saw were, and most i didnt even know existed! i have enjoyed every day here.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your wonderful review🥳! We're so pleased to hear that you had an amazing experience and felt well looked after by Nyla – she truly goes above and beyond for our travellers, and we’ll pass on your kind words! We’re glad you discovered some incredible hidden gems along the way and that you found the tour great value for money! We hope to welcome you on another adventure soon!🌍 Best wishes, The Gap 360 Team

Posted 2 months ago

“Don’t waste your money! Booked an Australia trip to work with horses. The training farm was awful people weren’t allowed to speak their own language. Experienced abuse on another horse farm and no health and safety prep was electrocuted by unmarked fence. Treated very badly, shouted at and was groomed by farmer on first evening/day and felt very unsafe!!”

Helpful Report

Posted 2 months ago

Hi Sofia, Thank you for providing your feedback, at Gap 360 ensuring the safety and well-being of all our participants is our highest priority, and the issues you've raised are not in line with the standards we uphold and maintain with all our local teams. We have taken your comments very seriously and we are committed to investigating this matter thoroughly and would appreciate the opportunity to speak with you directly to gain more details and address your concerns. Please reach out to us at info@gap360.com so we can thoroughly review your concerns. Best wishes, The Gap 360 Team

Posted 2 months ago

“My 25-day trip to Thailand was absolutely amazing. Each day was packed with unforgettable activities—from exploring Bangkok’s bustling streets to relaxing on pristine beaches, and trekking through lush jungles. The diversity of experiences made every moment special. Our tour guide, Mr. Patrick, was the heart of the trip. Friendly, approachable and caring, he felt more like a friend than a guide. His knowledge and genuine selflessness made the trip even more memorable. Thailand’s beauty, paired with incredible memories and people, made this trip truly unforgettable.”

Helpful Report

Posted 2 months ago

Hey Millie, Thank you for taking the time to leave such a wonderful review about your Thai Adventure trip and your guide, Mr. Patrick 🤩 We will be sure to pass your kind words on to the local teams. It was great to hear about all of your unforgettable experiences throughout the trip. 😊 We hope to see you on another trip soon. 🌍 Best wishes, The Gap 360 Team

Posted 2 months ago

“Had the best 25 days in Thailand, Pond was the best tour guide and never failed to make us laugh everyday. We packed in so many activities felt like we were there for 3 months.”

Helpful Report

Posted 2 months ago

Hey Allaway, Thank you for your incredible 5-star review 🤩 We are so pleased to hear you had such a wonderful time in Thailand and your tour guide, Pond was exceptional🥳. We will be sure to pass on your lovely comments to the team. Best wishes, The Gap 360 Team

Posted 2 months ago

“The 18 day Thailand trip was great! Pond made all the travelling stress free and was great fun! Would recommend to anyone - went to all the best locations and lots to do!”

Helpful Report

Posted 2 months ago

Hey Hayley, Thank you for your 5-star review 🤩 We are so pleased to hear your trip to Thailand was incredible and your guide Pond ensured everything was stress-free and fun. We look forward to having you on another adventure soon. Many thanks, The Gap 360 Team

Posted 2 months ago

“Amazing group and an amazing tour guide. Amazing experience. Best time of my life.”

Helpful Report

Posted 2 months ago

Hey Kayleigh, Thank you for taking the time to leave such a lovely review about your travels! We hope to see you on another adventure soon!🌍 Best wishes, The Gap 360 Team

Posted 2 months ago

“I had the luck of having Luke help me with how and what I needed to go and go for. He was absolutely amazing answered all my questions and helped me decided where I want to go. I don’t think I could have taken that step without him thank you truly.”

Helpful Report

Posted 2 months ago

Hey Jamie, Thank you so much for your wonderful feedback! We're thrilled to hear that Luke was able to help you navigate your travel plans and answer all your questions. It’s great to know that he made such a positive impact on your decision-making process. We appreciate your kind words and are so glad you felt supported. If you ever need assistance again, don’t hesitate to reach out. Happy travels! The Gap 360 Team

Posted 2 months ago

“This really was an amazing trip - huge variation of activities for everyone to enjoy ranging from kayaking, partying and jungle hiking. The company were also very helpful when I lost my passport and Pond was an excellent tour guide - the perfect mixture of information and fun. Overall I would recommend this trip to anyone.”

Gap 360 5 star review on 21st September 2024

Helpful Report

Posted 2 months ago

Hey Jacob, Thank you so much for your kind words and 5-star review of your trip 🤩! We’re thrilled to hear you had a fantastic time in Thailand. The photos you shared are incredible—what a beautiful way to capture your experiences! We appreciate you taking the time to share your experiences, and we hope to see you on another adventure soon!🌍 Best wishes, The Gap 360 Team

Posted 2 months ago

“I did the 18 Thailand trip which was fantastic. The experience was made so perfect because our local tour Guide “Pound” went over and above to help us out throughout the trip. He is full of energy and such a caring person, he was there for us at any point when we needed him. The amount of activities we did and places we covered in the 18 was split well and it was nice to have a few insights to other things thanks to Pound - he really is the best at what he does! Overall, I would recommend for anyone. Although it was rainy season when I went the experience we had wasn’t affected by the weather which was also great!”

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Posted 2 months ago

Hey Catriona, Thank you so much for your wonderful 5-star review🤩 We’re delighted to hear that you had a fantastic experience on your Thai Adventure trip with your guide Pound 🎉 We really appreciate your recommendation and hope to welcome you on another adventure soon! Best wishes, The Gap 360 Team

Posted 2 months ago

“This trip has been absolutely amazing. Having most things paid for already made budgeting super easy, and generally it was very affordable. Nyla our tour guide was so so lovely and made me feel very comfortable so far away from home! It was also great to meet a group of people a similar age and experience Thailand together. Would 100% recommend to anyone wanting to travel stress free as everything is booked for you!”

Helpful Report

Posted 2 months ago

Hey Emma, Thank you so much for your lovely feedback!🎉 We're thrilled to hear that you had an amazing time and that having everything pre-paid made budgeting easier for you. It’s wonderful to know that Nyla made you feel comfortable and that you enjoyed the experience with your group in Thailand. We really appreciate your recommendation and are so glad you found the trip stress-free. If you ever want to plan another adventure, we’d love to help!🌍 Best wishes, The Gap 360 Team

Posted 2 months ago

“Incredible! Nyla our tour guide is an absolute legend and completely made our trip. Such a kind, knowledgeable and fun person. We had such an amazing time and for such an affordable price had some incredible experiences. would happily go on another gap360 trip thinking Vietnam next! :)”

Helpful Report

Posted 2 months ago

Hey Luke, Thank you for taking the time to leave such a wonderful review about your Thai Adventure trip 🤩 We are so pleased to hear you had such a wonderful time and that your guide Nyla was amazing! We are so excited to hear you want to book another adventure! We look forward to having you join us again soon. 🌍 Best wishes, The Gap 360 Team

Posted 2 months ago

“The communication was great they always got back to any emails so fast and were very helpful!!”

Helpful Report

(Luke M) - Posted 2 months ago

Hey Sophie, Thank you so much for your kind words! We’re so pleased to hear that you found our communication helpful and prompt. If you ever need anything in the future, don’t hesitate to reach out—we’re always here to help! Best wishes, The Gap 360 Team

Posted 2 months ago

“Luke was brilliant - very knowledgeable and helpful! Thanks very much 😊”

Helpful Report

(Luke M) - Posted 2 months ago

Hey, Thank you so much for your kind words! We're pleased to hear that Luke provided you with excellent service. We'll be sure to pass on your compliments to him. If you need anything else, feel free to reach out! 😊 Best wishes, The Gap 360 Team

Posted 2 months ago

“Absolutely loved everything about my travel with Gap360, so did our whole group. Our tour guide Pond was an absolute dream to be with for 18days couldn't have asked for a better tour guide! Really enjoyed every second and didn't want to leave🩵”

Helpful Report

Posted 2 months ago

Hey Laila, Thank you for taking the time to leave a 5-star review about your Thai Adventure trip 🤩. We are so pleased to hear you had such a wonderful time and your tour guide Pond was also incredible! We will be sure to pass your kind words on to the local team. We hope to see you travelling with us again in the future🌍. Best wishes, The Gap 360 Team

Posted 2 months ago

“Great with advice and a nice quick service”

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(Luke M) - Posted 2 months ago

Hey John, Thank you for taking the time to leave a 5-star review 🤩 Wishing you incredible adventures ahead! Many thanks, The Gap 360 Team

Posted 2 months ago

“Fast responding, friendly”

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(Luke M) - Posted 2 months ago

Hey Marcella, Thank you for your review 🤩 We cannot wait to help you with your travels. Best wishes, The Gap 360 Team

Posted 2 months ago

“Amazing experience travelling Thailand over 3 1/2 weeks would definitely recommend thai adventure can’t wait to go travelling again!”

Gap 360 5 star review on 17th September 2024

Helpful Report

Posted 2 months ago

Hey Oliver, Thank you so much for your wonderful review! We’re delighted to hear you had an amazing experience travelling through Thailand on your Thai Adventure trip. We also loved the fantastic photos you shared, especially that brilliant shot of the turtle! 🐢 We can’t wait to help you plan your next adventure! Best wishes, The Gap 360 Team

Posted 2 months ago

“Very easy and staff were very helpful. Prompt replies and able to support with giving more information to make sure I made the right choice with my destination of choice. Very reassuring knowing about their experiences through Instagram Live :)”

Helpful Report

(Casey A) - Posted 2 months ago

Hey Katie, Thank you so much for your kind words! We're so pleased to hear that our team was helpful and able to provide the information you needed to find your perfect trip 🎉 We pride ourselves on having well-travelled staff who offer first-hand travel advice to ensure you feel confident in your plans.😊 We're glad the Instagram Live sessions reassured you and provided you with helpful advice. Wishing you an amazing adventure, and feel free to reach out anytime if you need anything else! Best wishes, The Gap 360 Team

Posted 2 months ago

“Becca truly stood out as a travel coordinator by always keeping our preferences in mind. She always showed consistent communication and willingness to adapt our plans to suit us made our travel experience stress-free and enjoyable. She always responded to my emails when we needed help and always arrange a time that suits us for a video call to make sure we feel comfortable with where we are going. She is truly amazing and so enjoyable to talk to. It was difficult not to get distracted with her amazing bubbly personality. Thank you for your help, Ella :-)”

Helpful Report

(Becca M) - Posted 2 months ago

Hi Ella, Thank you so much for your lovely review! I’m thrilled to hear that Becca made such a positive impact on your travel experience. It’s wonderful that her communication, flexibility, and bubbly personality helped make your trip stress-free and enjoyable. I’ll be sure to pass on your kind words to Becca—she’ll be so happy to hear how much you appreciate her support. If you ever need help with future travel plans, don’t hesitate to reach out. We’d love to assist you again!🌍 Best regards, The Gap 360 Team

Posted 2 months ago

Gap 360 is rated 4.8 based on 1,905 reviews