Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.75

“Thoroughly enjoyed my first trip with gap 360. Our tour guide Nyla, was such a lovely incredible person, who made us all feel incredibly apart of something great. The support I recieved from the gap 360 office was amazing, the lady I spoke to had just come back from thailand and was nice that she shared her experiences”

Gap 360 5 star review on 13th November 2024

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Posted 2 months ago

Hey Blake, Thank you for your kind words and lovely review 😍 We are so pleased to hear you had an incredible time on your first Gap 360 trip and hope to see you on many more to come 🌎 We will be sure to pass your lovely words about your tour guide, Nyla on to the team 😊 Best wishes, The Gap 360 Team

Posted 2 months ago

“I had the most amazing time on the Thai 25 day trip. I had the best experience and saw the most stunning views and made friends for life. The trip was well organized and was great as there was so many different things to do. The trip wouldn’t have been the same without our tour guide Man. He was great from start to finish and was always there to help instantly if someone was ill or had any problems. He taught us about Thai culture throughout the trip and we learnt a lot through him. He recommended us good restaurants and activities for us to do on spare days. He made sure we had the best time and I couldn’t have asked for a better tour guide.”

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Posted 2 months ago

Hey, Thank you for taking the time to write such a lovely review about your Thai Adventure trip 🤩 We are so pleased to hear you had such a wonderful time making memories with friends for life. We’re especially glad that Man made such a positive impact on your journey – his dedication to sharing Thai culture and looking out for everyone shines through in your review. We’ll be sure to pass on your kind words to him. Wishing you an incredible time on many more adventures to come 😍 Best wishes, The Gap 360 Team

Posted 2 months ago

“Really easy to book and very helpful staff always on hand to advise and make your trip the best they can!”

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(Luke M) - Posted 2 months ago

Hi there! Thank you so much for your kind words! 😊 We’re thrilled to hear that the booking process was smooth and that our team could help make your trip special. Best wishes, The Gap 360 Team

Posted 2 months ago

“Overall outstanding trip!!! Myself and my partner thoroughly enjoyed our Thai adventure and a Thai adventure it was! All of the places we visited throughout Thailand were stunning with lots to do and see. The tour was a perfect mix of busy city/night life and quieter/tranquil places to rest in between! Our guide, Patrick, was outstanding. We couldn’t have asked for a better guide to take us on our adventure! He was super from start to finish. We learnt from him the whole way through about Thai culture. Patrick was incredibly kind and always looked out for us, if we felt ill he was there to help and advise - ALWAYS! Patrick ensured we had the trip we had dreamed of always taking us to the best places for views/beaches/dinners/drinks etc etc. We couldn’t have done it without him. There was a huge range of accommodation which always worked for us hostels and hostels to home stays with very minimal available nonetheless still made a fantastic trip. Gap360 were super communicative when booking however, we had a few repeating issues with information not being updated and passed forward to guides correctly - however once corrected our guide handled this incredibly well.”

Gap 360 4 star review on 8th November 2024

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Posted 2 months ago

Hi Blake, Thank you so much for your glowing review! 🌟 We’re thrilled to hear that you and your partner had an amazing Thai adventure, enjoying the perfect mix of vibrant city life and peaceful, scenic spots. It sounds like Patrick went above and beyond to make your journey unforgettable—taking you to incredible spots, sharing his knowledge of Thai culture, and being there whenever you needed him. We’re lucky to have him as part of our team and will pass on your kind words! 🌅🍹🏝️ Thank you also for the feedback; we’re always working to improve and appreciate your comments, we are glad everything was resolved. We can’t wait to welcome you on another adventure in the future! 😊✨ Safe travels, The Gap 360 Team

Posted 2 months ago

“This has been a once in a lifetime trip! Thank you to Patrick for taking us round Thailand safely and enabling us to make some amazing memories as a group. My only feedback would be that the itinerary wasn’t always reflected on the day as the options weren’t presented to us to pick an optional activity. Everything else was amazing and it’s definitely a trip I recommend!”

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Posted 2 months ago

Hey Katie, Thank you for your 5-star review 🤩 We are so pleased to hear you had a wonderful time on your trip of a lifetime 🎉 We appreciate your feedback which we have passed on to our teams. Best wishes, The Gap 360 Team

Posted 2 months ago

“Most amazing experience made better by our tour guide Patrick!!!”

Gap 360 5 star review on 8th November 2024

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Posted 2 months ago

Hey, Thank you for your lovely review and for sharing such a great group picture of your time in Thailand! We will be sure to pass your kind words on to your tour guide, Patrick 😍 Best wishes, The Gap 360 Team

Posted 2 months ago

“This trip has been absolutely amazing!! From the places we visited, transport between different areas the value for money was unbelievable I would definitely recommend! Our wonderful tour guide Mr. Patrick has made a massive impact on this trip for me! He such a caring, funny and experienced tour guide… he has looked out for us from day 1 through to day 25 and for that I am so grateful! He gives amazing recommendations for food, activities, nights out etc and does everything from the bottom of his heart! A 10/10 for Mr. Patrick ! My friend and I came together on this trip and it has been nothing short of a once in a lifetime experience, this trip is such a good way to meet new people especially for people travelling alone. I would definitely advise anyone to do it, I cannot recommend enough A bonus that our tour guide was phenomenal and have made a friend for life and will definitely keep in contact with him! Thanks for everything Mr Patrick we love you”

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Posted 2 months ago

Hi Claudia, Thank you so much for your incredible review! 🌏✨ It’s amazing to hear that you had such a fantastic experience, and we’re thrilled to know that Patrick made it unforgettable! From the seamless travel to the excellent recommendations and his heartfelt care, it sounds like he truly went above and beyond. We love hearing that this trip was filled with new friendships, memories, and once-in-a-lifetime moments 💫. Thank you for recommending us, and we hope to see you on another adventure soon! 😊 Best, The Gap 360 Team

Posted 2 months ago

“I had the best time on my trip it was made very special thanks to our wonderful leader Patrick he made this trip so special for me and my best friend who travelled together he always accommodated us making sure we were always kept together. When I cut my foot Patrick looked after me so well he made sure I was ok and asked me to go to the hospital and stayed with me there. He is one of the kindest people I have ever met we all got along with Patrick so well he made us feel like his best friends we could always go to him to tell him anything and he would help us out straight away we were always his number one priority I don’t think this trip would have been as good if it wasn’t for Patrick he was the best leader ever and he is a good friend to me we love you Patrick thanks so much for all you done for us I will never forget you ❤️❤️❤️❤️”

Gap 360 5 star review on 7th November 2024

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Posted 2 months ago

Hey Chloe, Thank you so much for sharing this heartfelt review!😍 We’re absolutely thrilled to hear you had such an amazing time on your trip, and it sounds like Patrick went above and beyond to make the experience extra special for you and your friend. We will be sure to pass your kind words on to the local team. We’re so lucky to have leaders like Patrick who bring out the best in every journey. Thank you again for your lovely words, and we hope to see you on another adventure soon. Safe travels and all the best, The Gap 360 Team

Posted 2 months ago

“I just finished the Australia East Coast Adventure with Gap360 and it was incredible! Our tour leader Orla was amazing she has made this experience unforgettable and so enjoyable! Orla’s contagious enthusiasm made every destination exciting and her positive energy encouraged everyone to step out of their comfort zone (Skydive! You won’t regret it!) 10/10 organisational skills by Orla which ensured smooth days filled with adventure, from snorkeling in the Great Barrier Reef to hiking in national parks. I have made friends for life!”

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Posted 2 months ago

Hi Moonie, Thank you for your 5-star review of the Australia East Coast Adventure🤩! We’re thrilled to hear Orla brought so much enthusiasm and encouragement to the trip, making every destination unforgettable. From skydiving (so brave!) to snorkelling in the Great Barrier Reef, it sounds like an epic adventure! 🌊 We’re so glad you’ve made lifelong friends along the way, and we can’t wait to help you make more amazing memories in the future! 🌏✨ Best wishes, The Gap 360 Team

Posted 2 months ago

“Booked the Thailand Adventurer 18 day tour with gap360 and had such an amazing experience exploring this country. There was lots of fun activities but also free time to amend the tour to your own preferences and time to relax in the beautiful surroundings. What really made my experience though was our lovely tour guide Patrick, he was so kind and caring for all of us and was always down for a laugh. He was very knowledgeable of the area and took us to the best spots and would stay out with us ensuring everyone was enjoying themselves safely.”

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Posted 2 months ago

Hey Holly, Thank you so much for your wonderful review!🤩We’re thrilled to hear you had an amazing time exploring Thailand and enjoyed the perfect balance of activities and free time. It sounds like Patrick truly made your trip memorable! We will be sure to pass your kind words on to the local teams. We’re so glad you had this experience with us, and we can’t wait to welcome you on another adventure soon! 🌏✨ Best wishes, The Gap 360 Team

Posted 2 months ago

“Had the most amazing time on Thailand 25 day tour, our tour guide Max was brilliant and made the experience so special. Went to some amazing places, however some of the places we stayed were on the outskirts and with little to do around them. All the activities included were really enjoyable, especially the elephants, trekking, cooking class and boat trips. I really recommend this tour!”

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Posted 2 months ago

Hey Alice, Thank you for sharing your experience with us! We’re so happy to hear that you had an amazing time on the 25-day Thai Adventure tour and that Max helped make it extra special. It sounds like you enjoyed some truly memorable activities—especially those unforgettable moments with the elephants, trekking, cooking, and boat trips! 🌊🐘🍜 We appreciate your feedback on the accommodation locations which I have passed on to our teams. Thanks for recommending us, and we’d love to welcome you back on another adventure soon! 🌏✨ Best wishes, The Gap 360 Team

Posted 2 months ago

“This was such an incredible trip, we experienced so much in 18 days and activities we could not have done on a solo visit. Everything was very well organised with transport, accommodation and planned activities. Our tour guide Patrick was brilliant and his local knowledge ensured we visited the best spots in every location. The trip was amazing and I’m very glad I booked with Gap360!”

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Posted 2 months ago

Hey Hope, Thank you so much for sharing your wonderful feedback! 🤩 We’re thrilled to hear that you had an incredible time on your 18-day Thai Adventure! We’re so glad you chose to explore Thailand with us and can’t wait to help with more adventures in the future! 🌏✨ Best wishes, The Gap 360 Team

Posted 2 months ago

“I have just returned from the Thailand Adventure Trip (18 days). It was the BEST experience of my life. We went to fantastic places- as described by Gap360 where memories have been made for Life. Mr Patrick (our Tour Leader) was extremely knowledgeable, funny, kind and a genuine lovely soul to show us all around Thailand. Mr Patrick, made this experience for me. The only thing that slightly let me down was the noise control in Koh Samui. The hostel was situated on the club strip and at times was hard to sleep. Thank you Gap360 this experience- I will never forget this.”

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Posted 2 months ago

Hey Bethany, Thank you so much for your review! We’re over the moon that you had the best time on your Thailand Adventure! It’s wonderful to hear how much Patrick’s guidance added to your experience.🤩 We appreciate your feedback on the Koh Samui accommodation, and we’ll be sure to look into this for future trips. Thank you again for your 5-star review, and we hope to see you on many more unforgettable adventures! 🌴✨ Best wishes, The Gap 360 Team

Posted 2 months ago

“Had such an amazing time travelling Thailand with Gap360. Our tour guide Patrick made the trip the most fun experience. He was very kind and caring helping us with illnesses and stolen phones and always staying out ensuring everyone was having a great time. The activities planned were fun with lots of things to see but also lots of time to relax, take in the beautiful surroundings and optional activities to amend the trip to your own preferences. Would definitely recommend this trip!”

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Posted 2 months ago

Hey Holly, Thank you for taking the time to write a 5-star review about your Gap 360 trip 🤩 We're thrilled you had an amazing time exploring Thailand, and we're so glad Patrick made your trip unforgettable! We will be sure to pass your kind words on to the local teams. 😊 Best wishes, The Gap 360 Team

Posted 2 months ago

“I have had the best experience travelling around Thailand through Gap360 from hard backpacking to nice hostels. Mr Patrick our tour guide was amazing couldn’t have asked for a nicer, caring and kind person to help me through my travels also had a lot of fun and laughs, would recommend gap360 travels from my experience Thanks Team.”

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Posted 2 months ago

Hi Alex, Thank you so much for sharing your fantastic experience travelling around Thailand with us! We’re thrilled to hear that you enjoyed everything, from the backpacking adventures to the comfy hostels. Thank you for your kind words about Mr Patrick, we will be sure to pass this on to the local teams 😊 We loved being part of your adventure and can’t wait to help plan more unforgettable travels in the future! 🌏✈️ Warmest wishes, The Gap 360 Team

Posted 2 months ago

“I’ve personally delt with Becca on many occasions, she truly cares about giving you what you need to help choose the choice of destination that is best for you! I’m pretty forgetful and she goes out her way to remind me about things which is great as it shows her care. Her customer service is amazing!”

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Posted 2 months ago

Hey Kai, We truly appreciate you taking the time to leave such a wonderful review 🎉 We will be sure to pass on your lovely comments to Becca and the team and we cannot wait to see you on another adventure 🌎 Best wishes, The Gap 360 Team

Posted 2 months ago

“I’ve personally delt with Becca on many occasions, she truly cares about giving you what you need to help choose the choice of destination that is best for you! I’m pretty forgetful and she goes out her way to remind me about things which is great as it shows her care. Her customer service is amazing!”

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Posted 2 months ago

Hey Kai, Thank you for your wonderful 5-star review🤩 We are so pleased to hear that Becca has helped you on many occasions and we are so glad to hear you found the best trips and destinations for you 🌎 Wishing you an incredible time on your travels! Best wishes, The Gap 360 Team

Posted 2 months ago

“I had never used Gap 360 before or been travelling but cannot recommend enough. From the point of booking, they kept in contact and answered any queries. It is a great option for meeting new people, not having to worry about being alone, and it takes the in country transport stress away! There were 10 people on my Thailand tour so we got to know each other really well and I had a great time!”

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Posted 2 months ago

Hey, Thank you so much for sharing your experience! We’re thrilled to hear that your first trip with Gap 360 was so positive and that our team could help you feel prepared and supported right from the start.🎉 We are so pleased to hear you had such a wonderful time in Thailand. We look forward to having you on another trip in the future. Best wishes, The Gap 360 Team

Posted 2 months ago

“you should absolutely do this!! you are really looked after the whole time by tour group leaders and via phone also! Aimee has resovled all and any issues ive had almost instantly, even when those problems have been rare and only small hiccups on an incredible trip!!”

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Posted 2 months ago

Hey Charlie, Thank you so much for your amazing review! 🌟 We’re thrilled to hear you are having such a great experience and feel well looked after by the tour group leaders and via phone support with the Gap 360 Team. 😊 We will be sure to pass your kind words on to the teams 🎉 Wishing you many more incredible adventures in the future! 🌍✈️ Best wishes, The Gap 360 Team

Posted 2 months ago

“I only have a problem with the company “Gap360” not “one life” as the hostel was “shown” I wasn’t informed that I would be sharing a room with 8 other girls, with 2 plug (we would have to unplug our lights just to charge our phones) only 1 shower door closed it wasn’t good, the place was very clean (ofc for Japan) but as I was informed they don’t recommend “suitcases” I wasn’t informed that we would be taking public transport everywhere, and I brought two suitcases along with me and I’m not use to dragging my suitcases around, I also had to send my suitcase as it was too heavy for me to lift (23kg) as I had put a small one in there, Beth had to help me with them and the people on the tour, but my other big suitcase couldn’t be sent, the company should inform people that you will have to pay or you might not be able to send a suitcase, but Thankfully Beth informed me before. I don’t personally think that’s fair, I think there’s should be more information about why you definitely shouldn’t bring a suitcase. Overall the hostels we was in after the first one was lovely I’m so happy I got to experience so many places, but as a company I think there’s should be more information about if you have mental heath (that maybe they shouldn’t recommend certain places to go or do) I saw there was an information box about it but noting more, I had an interesting time with the “tour” but I’m happy I done it, Beth got me through it, without her I probably would have gone home (because of my mental health) but Beth thank you once again for just being you❤️you was everything I needed and could of asked for an angel in disguise you went above and beyond, thank you Beth❤️🫰🏻”

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Posted 2 months ago

Hey Shannon, Thank you for taking the time to share your experience. We are sorry to hear that some aspects of the trip didn’t meet your expectations. At Gap 360, we strive to provide detailed pre-departure information, including suggested packing lists and helpful guidebooks to ensure everyone feels fully prepared for their travels. As a responsible travel agency, customer health and well-being are our top priorities. We provide ample opportunities for customers to inform us of any medical conditions before departure, so we can offer the necessary support. I’m really happy to hear that Beth was such a great support to you during your travels and that you enjoyed exploring the amazing places on your tour. Please do reach out to us at hello@gap360.com if you want to discuss your experience in more detail. We truly appreciate your feedback. Best wishes, The Gap 360 Team

Posted 2 months ago

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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