Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.76

4.8 Rating 1,943 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.8

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really enjoyed the trip Nylah was amazing and made it very easy with the information she gave us The places and things we did I won’t forget and would book another trip”

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Posted 1 year ago

Hi Will, so glad you had a great time 😊 Thank you for your review!

Posted 1 year ago

“Nylah was the most amazing tour guide and went above and beyond to make our trip to Thailand an amazing experience!”

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Posted 1 year ago

Hi Ella, thank you for your review 😊

Posted 1 year ago

“Our tour guide Nyla was absolutely amazing. She went above and beyond to ensure our trip was the best it could possibly be. Could not have asked for a better tour guide.”

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Posted 1 year ago

Hi Natalie, thank you for your review 😊

Posted 1 year ago

“I had the absolute time of my life in Thailand thanks to Nylah! Her positive energy, smile and hilarious sense of humour added so much to the tour. It would not have been the same without her! She did everything with a smile, and no task was too small! Love you long timeeeee!”

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Posted 1 year ago

Thank you for your review, Amy 😊 So glad you had a great time!

Posted 1 year ago

“Nylah is an amazing tour guide. She went above and beyond for my duration of the Thailand trip. Nylah is super knowledgable, could answer and support any questions we as a group had. I had an incredible trip and it would not be possible without her.”

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Posted 1 year ago

Hi Katie, we love hearing such amazing things about our incredible tour guides 😊 Thank you for your review!

Posted 1 year ago

“Nylah is an amazing tour guide ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

Thanks for your review! 😊

Posted 1 year ago

“Fantastic service!”

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Posted 1 year ago

Thank you for your review, William 😊

Posted 1 year ago

“Mr Patrick was amazing, he always got involved with us and was definitely more like a friend to us rather than just a tour guide. If there were any problems we always felt like we could approach him. The only criticism of the tour would be that on Koh Samui and Koh Phangan, our hostels were very far from the town centres which meant we had to constantly pay for taxis back and forth and couldn’t just walk into town if we wanted to go out. Also the additional payments for Maya Bay and Khao Sok National Park could easy have been included considering they were part of the tour and not optional extras. Apart from that though had a great time on the tour, would definitely recommend to anyone going solo. Definitely Mr Patrick was the best guide we could have asked for!”

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Posted 1 year ago

Hi Harry, thanks for your review. It sounds like you had a great time in Thailand! We will make sure to pass your feedback on to our Operations team 😊

Posted 1 year ago

“Lovely staff, very helpful with booking”

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Posted 1 year ago

Hi Amber, thank you for your review 😊 We will be sure to pass your comments onto the team!

Posted 1 year ago

“I had the absolute time of my life in Thailand thanks to Sonny! No task was too much and he always went above and beyond for me and my group. His positive energy was so uplifting and he did everything with a smile. So proud to call myself one of his honeys. Take it easy! ☀️”

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Posted 1 year ago

Thanks for your review, Isabelle 😊

Posted 1 year ago

“Sonny was the best tour guide! so helpful and happy all the time, he definitely made my groups tour! Did lots of amazing activities that i wouldn’t have been able to find by myself if i was solo.”

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Posted 1 year ago

Thank you for your review, Phoebe! 😊

Posted 1 year ago

“I found it a little frustrating booking. Gap360 are the booking agent. The tour I booked is managed through another company. I submitted everything to the GAP360 dashboard (name, passport details, insurance details, address, emergency contacts, health information etc), only to have to resubmit it all again to the tour company after two months of originally booking. It's quite antiquated. But I am looking forward to the trip.”

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Posted 1 year ago

Hi there. Thanks for your feedback. Occasionally for some trips our local teams in-country need to reconfirm your details for local arrangements such as transport, accommodation, permits, etc. We appreciate for these few trips you do have to refill some details, and we are looking at ways to really streamline this for the future. We're really glad you're looking forward to your trip, and we hope you have an amazing time with us! 😊

Posted 1 year ago

“Absolutely use Gap360! Everything is planned for your you, ticking off the tourist things you definitely will want to see. Care free travelling with your guide taking you from place to place. For the Thai Adventure I’d say a couple of things to think about: - Small costs aren’t included in the original price but you don’t have a choice to pay. For example, entrance to an island/beach. Always have cash at hand. Would be better if these were included in the price. - Getting from island to island was very easy but the 10 hour day commute from Koh Tao to Bangkok is a waste of a day/ last night. - Eating out three times a day, bring closer to £800 of spending money. Withdrawing money is no issue but only the supermarkets take card payments - Our guide Tony (Pitta) was amazing. I would have like more guidance on where to eat and touristy thing. There’s a lot of free days on islands that are very small so you have to make your own way.”

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Posted 1 year ago

Hi Sean, thank you for your review 😊 We will be sure to pass your feedback on to the team!

Posted 1 year ago

“tony was the most amazing tour guide ever he genuinely made everyone’s trip in thailand the best we love him so much, he was so helpful and friendly and always looked out for everyone”

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Posted 1 year ago

Thank you for your review, Mia! 😊

Posted 1 year ago

“I had help from Becca with my trip. She was so patient, kind and helpful. Answered every one of my 10'000 questions. I now have a trip booked for 2025 and I am so excited”

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Posted 1 year ago

Thanks for your review Sadie! We will make sure to pass this on to Becca 😀

Posted 1 year ago

“Becca was really helpful and explained everything in a friendly and yet professional manner. Was honest and open and completely put my mind at ease whilst booking an amazing year away for my son.”

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Posted 1 year ago

Hi Jack! Thank you for your review 😊 We will be sure to pass your lovely comments on to Becca!

Posted 1 year ago

“I have travelled with Gap360 before so decided to book Thailand 25 day adventure 5th July 23. I had such an amazing time on this trip and our tour guide Mann really made us feel at ease and was always there to give advice or answer any silly questions we had. It really took the pressure off when travelling knowing that everything had already been arranged for us and having Mann to direct us. Will 100% recommend to friends and looking forward to my upcoming Bali trip xx”

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Posted 1 year ago

Thank you for your review, Rachel 😊 So glad you had an amazing time and enjoy Bali!

Posted 1 year ago

“I just booked my gap360 tour and they have been really good n fast at getting back to you on phone or by email and any questions i had been answerd”

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Posted 1 year ago

Thanks for your review, Chelsea 😊

Posted 1 year ago

“The Gap360 25 day trip to Thailand was fantastic from start to finish. There were a huge range of activities which were very well organised. The trip was made even better by our tour guide Patrick who ensured the trip ran smoothly and couldn’t have been more kind and friendly. It was definitely a trip to remember !”

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Posted 1 year ago

Thank you for your review, Ollie 😊 We are so glad you had a great time!

Posted 1 year ago

“Couldn’t have asked for a better tour guide! Massively helpful, friendly and always available. He was adaptable when needed and made the entire tour completely stress free. Thank you, Patrick!”

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Posted 1 year ago

Hi Joe, thanks for your review 😊 We love hearing great things about our amazing tour guides!

Posted 1 year ago

Gap 360 is rated 4.8 based on 1,943 reviews