Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.76

4.8 Rating 1,988 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

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4.8

Based on 1,988 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Gap 360 5 star review on 18th February 2025

Ava

Harry C

Gap 360 5 star review on 10th February 2025

Ethan T

Anonymous

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an amazing time on our 18 day Thai adventure! Everything was amazingly organised and it was a fantastic experience start to end - I highly recommend the trip. Our guide Kung was phenomenal, she went above and beyond in every way possible and her kind and fun nature created a great environment for all of us travelling throughout.”

Helpful Report

Posted 1 week ago

Hi Harriet, Thanks so much for your 5-star review of our 18-day Thai Adventure trip! 🌴 Best wishes, The Gap 360 Team

Posted 1 week ago

“I really enjoyed my time with Gap360! The trip was planned perfectly and there were just enough activities and down time. Would recommend to anyone! The whole experience was 11/10 thanks to our guide Kung - she was absolutely amazing and it wouldn’t have been the same without her.”

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Posted 1 week ago

Thanks so much for your review Izzie! 😊 🌴 Best wishes, The Gap 360 Team

Posted 1 week ago

“I have just completed the 25 day Thailand tour it I have absolutely loved it!! I definitely recommend booking through gap360 as it’s a great way to meet new people! I big thank you to our tour guide Kung who made the experience 10x better!!! Love you Kung!!”

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Posted 1 week ago

Thanks so much for your lovely words and 5-star review of our 25-day Thai Adventure trip! 🌴 Best wishes, The Gap 360 Team

Posted 1 week ago

“This tour has been unbelievable. Everyday was better than the last. Highly recommend to everyone wanting to travel. My tour guide was the best (Love you Kung).”

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Posted 1 week ago

Hi, Thank you so much for a 5-star review of your trip! 🤩 Best wishes, The Gap 360 Team

Posted 1 week ago

“We had the best time ever on our 25 day Thai adventure run by Kung. We couldn’t have asked for a better guide. She was amazing funny and so so helpful - we would have been lost without her. She made the whole experience 10 x better. Booking through gap 360 was a great idea because it helped me meet so many new people. I had the best time. WE LOVE KUNG BOSH”

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Posted 1 week ago

Hi Anna, Thanks for your lovely review of our Thai Adventure trip! 🌴 It's amazing to hear you had such a good time 😊 Kind regards, The Gap 360 Team

Posted 1 week ago

“Best few weeks in Thailand - visited many places and had a lovely group! Our tour guide Kung was the highlight of the trip for me, she was funny, kind and helpful every step of the way. Kung went above and beyond to make sure we were safe, enjoying ourselves and provided many recommendations and aid with additional transport along the way. Our tour would not have been the same experience without her! Highly recommend doing the tour, a great way to see many places without the stress of trying to plan and navigate yourself!”

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Posted 1 week ago

Thanks so much for your 5-star review Phoebe! 🤩 It's amazing to hear you had such a great time with your tour guide Kung 😊 Best wishes, The Gap 360 Team

Posted 1 week ago

“I had an incredible time on the LGBTQ Backpackers Thailand trip. Everything was very well organized and planned, and I loved the group activities we did as well as the freedom to go off and explore a bit on my own, which I had a great time doing. I loved the hill trek and the night in the jungle village as well. I do wish we could have spent more time in Bangkok and Chiang Mai, though- it would have been nice to get to explore the city and learn about the culture. As a vegan, I was amazed at how well gap360 accommodated my dietary needs for all of the included meals. I never found myself in a situation where I felt like there wasn't anything I could eat; and often, a separate vegan meal was prepared for me without even having to ask! Our tour guide Mr Patrick was an absolute delight. He did an amazing job and made the trip so fun. He helped us so much on the trip and it wouldn't have been the same without him!”

Helpful Report

Posted 2 weeks ago

Hi MJ, Thanks for your great review! It's lovely to hear you had an amazing time on your Thailand trip 🌴 We will make sure to feedback to our operations team regarding the time spent in Chiang Mai and Bangkok 😊 Best wishes, The Gap 360 Team

Posted 1 week ago

“I was very nervous leading up the queer trip to Thailand but once I got there, I felt so at ease. Travelling around Thailand with a beautiful bunch of people was an unforgettable experience. I have made some lifelong friends and will always be grateful for this trip. Mr. Patrick was amazing. He knew everyone’s names from the start and joined in on our fun when he was able to. His communication was excellent, we always knew what the plan was and timings etc, he was always there with the anti-sickness tablets too. Mr. Patrick was the perfect person to show a bunch of queers around Thailand. Would do it all again in a heartbeat.”

Gap 360 5 star review on 7th February 2025

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Posted 2 weeks ago

Hi Aisling, Thank you so much for your lovely review! It was amazing to hear you had such an incredible time in Thailand, especially with your tour guide, Mr Patrick 😊 Best wishes, The Gap 360 Team

Posted 1 week ago

“Wish I had the words to describe the joy and fun I experienced traveling 18 days through Thailand. Mr Patrick was such an incredible guide and became a dear friend to everyone in the group”

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Posted 2 weeks ago

Hello, Thank you so much for taking the time to leave such a lovely review about your Gap 360 trip and your tour guide Mr Patrick. We are so pleased to hear you had a wonderful time😊 Best wishes, The Gap 360 Team

Posted 2 weeks ago

“It was super easy to book through gap360 & the travel agents were so helpful and gave all the information you needed”

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(Tess S) - Posted 2 weeks ago

Hey Kelsie, Thank you for your wonderful 5-star review 🤩 We are so pleased to hear you found the booking processes super simple and the travel agents' support helpful. We look forward to helping you with your travels 🌍 Best wishes, The Gap 360 Team

Posted 2 weeks ago

“Gap 360 has amazing people who have real in country experiences, theyre incredibly friendly and cannot do enough to help with out being too pushy or over the top, its a genuine feeling that they want you to have an amazing time on a trip that best tailors to you. There is tonnes of support and information readily available and should something go wrong on your trip theyre dedicated to opening a clear and personal line of communication such as sending out one of their wonderful agents like Becca to help with anything they can face to face if need be. Ive already re-booked with them and plan to do so again in the future.”

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(Becca M) - Posted 2 weeks ago

Hey Nathan, Thank you for taking the time to leave such a wonderful review. 🤩 It means so much to hear that you felt supported and genuinely cared for throughout your experience. We’re so proud of our team and their first-hand travel knowledge, and it’s wonderful to know that their passion came through in your journey! A huge shoutout to Becca too—she’ll be thrilled to hear your kind words! 💛 We can’t wait to help you plan even more amazing adventures in the future! Best wishes, The Gap 360 Team

Posted 2 weeks ago

“Easy to book and all information at hand to piece together everything, all staff excellent”

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(Luke M) - Posted 3 weeks ago

Hey Lesley, Thank you for your great review! 😊 We're so glad you found the booking process easy and had all the information you needed. Our team always aims to provide the best support, so it’s fantastic to hear you had a great experience! We’d love to help you plan another adventure soon! ✈️🌍 Best wishes, The Gap 360 Team

Posted 2 weeks ago

“This trip was so fun! We did so many amazing things and I’ve met the best people! Our guide Mr. Patrick took so good care of us and made the trip the best it could’ve been:) I felt so safe as queer the whole time”

Gap 360 5 star review on 1st February 2025

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Posted 3 weeks ago

Hey, Thank you for your lovely review and for sharing a lovely photo of your group! 🌟 We're so happy to hear you had such an amazing time, met incredible people, and felt safe throughout your trip. That’s exactly what we love to hear! A huge shoutout to Mr. Patrick! We’ll be sure to pass on your kind words to him. We’d love to see you on another adventure soon! ✈️🌍 Best wishes, The Gap 360 Team

Posted 2 weeks ago

“Super friendly and very helpful. We were a bit of a pain with getting everything sorted but they were all so patient and happy to help!”

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(Tess S) - Posted 3 weeks ago

Hey Lottie, Thank you for your wonderful review! 🤩 We are so pleased the team were able to help and please never hesitate to get in touch if you have any questions. Many thanks, The Gap 360 Team

Posted 2 weeks ago

“I had a fantastic 18 days in Thailand, exploring all of this country's beauty. I specially want to shout out our guide, Patrick, for expertly shepherding 22 of us around the whole country and taking us on the most fantastic excursions!”

Gap 360 5 star review on 31st January 2025

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Posted 3 weeks ago

Hey Ella, Thank you for your wonderful review and sharing such a lovely photo of the group! It’s amazing to hear you had such a fantastic 18 days exploring Thailand!✨ Patrick is an absolute star, and we’re so glad he made your trip even more special. We’ll be sure to pass on your kind words to him! Thank you for sharing your experience—we’d love to see you on another adventure soon! Best wishes, The Gap 360 Team

Posted 2 weeks ago

“Mr. Patrick was an amazing guide and friend. He took such good care of us while bringing us around Thailand and I’m so grateful. Wish I could go on many other trips with Mr. Patrick because he was just brilliant.”

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Posted 3 weeks ago

Hey Caral, Thank you for your amazing 5-star review! 🤩 We're thrilled to hear you had such a fantastic time in Thailand and that Mr. Patrick made your trip even more special. We'll be sure to share your kind words with him and the local team! We’d love to see you on another adventure soon! Best wishes, The Gap 360 Team

Posted 2 weeks ago

“When booking our trip we had help from Luke, he was soooooo helpful and we would not have been able to go without his help! Thank you Luke!!!”

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(Luke M) - Posted 3 weeks ago

Hey, That’s amazing to hear! 🤩 We’re so glad Luke was able to help make your trip happen—he’ll be thrilled to hear your kind words! Wishing you an incredible adventure, and thanks for choosing Gap 360! Best wishes, The Gap 360 Team

Posted 3 weeks ago

“Gap 360 has been extremely helpful for myself and my brother to start a new life in Australia.”

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(Luke M) - Posted 3 weeks ago

Hey William, Thank you for your review🤩 We are so pleased to hear we have played such a big role in helping you start your new life in Australia 🎉 Best wishes, The Gap 360 Team

Posted 3 weeks ago

“Our tour guide Nyla was AMAZING! She was very helpful and full of knowledge. How she managed to keep a group of 23 people happy and safe for 25 days is unbelievable. She is getting 10 stars and I would happily do more trips with her. The artinary however I do not feel was the greatest. I would have preferred to stay in the less party vibe areas and explored the more authentic Thailand (personal preference). For example in Phuket we spent 5 days on the party side of the island where apart from drinking, there wasn't much else to do. However on the other side of the island there was way more to see and explore. There were also some activities on the artinary that were noted but had to be paid for. I wish I had have known this prior to booking and could have therefore made alternative arrangements and explored other areas. All of the accommodation was excellent, apart from one hostel in Phuket that although was super close to the beach, was not the greatest cleanliness wise. Overall it was an amazing trip and I experienced alot. However would probably prefer to go with an older group who were more interested in exploring than gaining social media attention.”

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Posted 3 weeks ago

Hey Alex, Thank you so much for your detailed and thoughtful review, and for giving us a 5-star rating! 🌟 We're so glad you had an amazing trip and that Nyla made such a positive impact—she truly is incredible, and we’ll make sure she hears your kind words (and those 10 stars)! 😊 We appreciate your feedback about the itinerary and have shared your comments with our product team for review. It’s surprising to hear this as the itinerary receives outstanding reviews, but we understand personal preferences vary, and we value your perspective. If you'd like to discuss this further, please feel free to email us at hello@gap360.com. It’s wonderful to hear that overall you had an amazing experience and got to enjoy so much of what Thailand has to offer. Thank you again for sharing your feedback and we hope to see you on another adventure soon. 🌏 Best wishes, The Gap 360 Team

Posted 3 weeks ago

Gap 360 is rated 4.8 based on 1,988 reviews