Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.76

4.8 Rating 1,944 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.8

Based on 1,944 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Becca has been soo helpful and just amazing to be honest! She’s answered every question and called us every time we needed help. Made planning this so much less stressful that I thought and so simple. Thanks becca you have been amazing.”

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Posted 2 years ago

Hi Isabella, thank you for your lovely review! We will be sure to pass your kind feedback onto Becca 😊

Posted 2 years ago

“fairly easy to use the website and team has been very kind and helpful”

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Posted 2 years ago

Thank you for your review, Evadne!

Posted 2 years ago

“Robbie (Wanlop) was the best tour guide I could ask for, he made the trip amazing and always went above and beyond to make sure everyone was happy and included within the group. I feel very lucky to have met him and know that any future groups will be lucky to have him as their guide!”

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Posted 2 years ago

Thanks for your review Lucy! 😊

Posted 2 years ago

“Gap 360 has proved to be the perfect decision for my first time travelling in Thailand. They have got a perfect itinerary which has showed me all of Thailand getting to see all sorts of different cultures and areas whilst balancing good chill time and also recommend the best places for nights out! However the highlight of the trip, and everyone else’s on my tour, was our guide Wunlop (Robbie) who made the whole experience 10x better. The kindest, most sweet man I’ve ever met who is so knowledgeable about every place we went being able to answer any question but more importantly been such good company bringing laughs and good company throughout. I wish I could have him as my guide forever! He was such fun to be around and is funny enough the thing I’m going to miss most about thailand 🤣 couldn’t recommend gap 360 enough! And if you get Wunlop (Robbie) I am confident you will see all of thailand whilst laughing and enjoying every hour of the day! I went on this tour with my sister, and we both agree we will use gap 360 again!! Thankyou Wunlop!”

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Posted 2 years ago

Hi Joe, thanks for your review! We are so glad to hear you had an awesome time in Thailand 😊

Posted 2 years ago

“I have had the best time on this Thailand tour. Met some amazing people and done the coolest activities. Couldn’t have been possible without our tour guide Robbie who made the trip run smoothly and kept everything exciting, sharing fun story’s from his life and getting to know us all and what we needed out of the tour. He has found us the best restaurants and places to go. Always ready to help us on our free days to book the outings we’ve chosen to do and look after us. I’m so grateful to him and his care for us :))”

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Posted 2 years ago

Thanks for your review! It's great to hear you had an incredible time in Thailand 😊

Posted 2 years ago

“This trip has been one of the best times I’ve ever had. I’ve met some amazing people & had crazy experiences I never thought I’d have. However, this trip was made by the leader, Robbie (wanlop). He is the kindest, sweetest man I’ve ever met. He would go out of his way to do anything for anyone and made sure everyone was okay all the time. He organised the trip well, taking us to nice restaurants & getting us to try local foods was a good mix! I honestly can’t say enough good things about him! Going to miss him a lot and everyone else on the trip! Thankyou so much”

Gap 360 5 star review on 2nd January 2023

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Posted 2 years ago

Hi Henry, thanks so much for your review! We are loving the photos and video. It's great to hear you had an awesome time on your trip 😊

Posted 2 years ago

“Very helpful and always fast reply’s to emails. Which is brilliant”

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Posted 2 years ago

Hi Samantha, thanks for your review!

Posted 2 years ago

“Sasi Naksai, Nyla was a super amazing tour guide who made sure everyone in our group was ok and took such special care of us! Her humour was unmatched and was an absolute pleasure to travel around Thailand with! The tour was diverse in what we did and what we saw, getting a little bit of all of Thailand with lots of personal time to explore or relax!”

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Posted 2 years ago

Hi Sarah! Thank you for a lovely review, so glad you had an amazing time!

Posted 2 years ago

“Great tour around Thailand, although I felt at some points the value for money could have been a bit better. The highlight of the trip was Kit, our guide who absolutely went above and beyond to organise everything and help people when they needed it. All of that on top of being an all-round lovely guy with a great sense of humour and a wealth of knowledge about travel across Thailand and SE Asia. Thank you Kit!”

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Posted 2 years ago

Hi Jake, thank you for your review. It's great to hear such lovely feedback about our tour guides! We will make sure to pass your comments on to our operations team.

Posted 2 years ago

“This tour was everything I could have wanted. Our guide Kit was so helpful and it felt like he wanted to us to enjoy every moment and went above and beyond to find restaurants and bars that he thought our group would like. My favourite part of the trip was the hill trek in Northern Thailand, where we swam in a waterfall and then had lovely home stay and got up to watch the sunrise.”

Gap 360 5 star review on 13th December 2022

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Posted 2 years ago

Hi Aimee, thank you so much for your review! It sounds like you had an amazing time and we are loving the incredible photos 😊

Posted 2 years ago

“Kit was the kindest most hardworking man I’d ever met he taught us all the most amazing things and made my trip so special thank you Kit!!”

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Posted 2 years ago

Hi Sophie! Thank you for your review and lovely feedback on our amazing guides 😊

Posted 2 years ago

“An experience of a life time! Met some amazing people and made the best memories. But our tour guide kit made the experience, always there whenever we needed him, made sure we had the best time and had me in stitches everyday! Highly recommend if it’s your first time travelling solo.”

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Posted 2 years ago

Thank you for your lovely review, Sophie 😊 It sounds like you had an amazing time!

Posted 2 years ago

“Well organised, amazing guide with Kit & some fab memories!”

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Posted 2 years ago

Hi Libby! Thank you for your review, amazing to hear you had a great time! 😊

Posted 2 years ago

“Easy to use website with relatively quick and helpful customer service. Only downfall is the lack of communication about who the tour operator actually is as all my 3 tours were not run by gap, other operators. So when I’m receiving emails from other operators they are easily missed or come as a bit of a last minute suprise. I wasn’t aware that they were run by other operators and think this should be communicated a little more in pre departure info.”

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Posted 2 years ago

Hi Elena, thanks for your feedback. It's great to hear you found our Travel Advisors helpful! We will make sure to pass your comments on to our operations team.

Posted 2 years ago

“All I can say is I had the best month of my life!! The tour itself was incredible but our two tour guides ‘Man’ and ‘Can’ who took care of us, made us laugh, are two of the nicest people you will ever meets. Thailand has been an actual dream and I will 100% be coming back to explore it more and visit them. My highlight has to be the beautiful elephant sanctuary we visited!”

Gap 360 5 star review on 1st December 2022

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Posted 2 years ago

Thanks so much for your review Emily!

Posted 2 years ago

“Amazing!!!! TESS MAX AND SARAH WERE INCREDIBLE. Super helpful! Thank you”

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Posted 2 years ago

Hi Mia, thanks so much for your review! We will make sure to pass this on to Tess, Max and Sarah :)

Posted 2 years ago

“really good, answer the phone straight away”

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Posted 2 years ago

Thanks for your review, Mea! 😊

Posted 2 years ago

“Email service with Max was very helpful and prompt. Have yet to travel, but can't see many bad reviews.”

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Posted 2 years ago

Hi Charles, thank you for your lovely review 😊 We will be sure to pass this on to Max!

Posted 2 years ago

“I can honestly say it was the trip of a lifetime. Couldn’t ask for better tour guides, they were amazing and so helpful. Definitely worth the money, would 100% recommend a Gap360 tour to anyone”

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Posted 2 years ago

Hi Rhi, thanks so much for your review!

Posted 2 years ago

“We had an amazing 21 day tour of Thailand, Chai the tour guide was amazing, always helping everyone out and organised everything perfectly!”

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Posted 2 years ago

Hi Boston! Thank you for review, glad to hear you had an amazing time in Thailand!

Posted 2 years ago

Gap 360 is rated 4.8 based on 1,944 reviews