Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.76

4.8 Rating 1,944 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.8

Based on 1,944 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Gap 360:

With 200+ trips in 50+ countries there is something for everyone!

Write Your review

Tell us how Gap 360 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and helpful. Everything is well documented and designated sites provide easy searching for things such as flights and how to arrange your visa.”

Helpful Report

Posted 2 years ago

Thanks for your review Savannah! 😊

Posted 2 years ago

“Apsolutely amazing trip, very well organized. Got two amazing local tour guides, Man and Robbie, who weren't only informative but amazing company for the whole trip. The trip will never be forgotten. Big thanks the Man and Robbie, along with gap 360”

Helpful Report

Posted 2 years ago

Thanks for your great review Jeremy! We love the photo! 😊🌴

Posted 2 years ago

“I did the Thai adventure trip led by guides Namon and Robbie and they were incredible! The trip was amazing and I saw things I never thought I would, and having great guides made the trip so much more enjoyable and we always knew we could ask them for anything! Made lifelong friends on this trip, I would highly recommend it.”

Helpful Report

Posted 2 years ago

Hi Beth, thanks so much for your review! It's great to hear you had an amazing time on our Thai Adventure trip! 😊

Posted 2 years ago

“Travelling Thailand was daunting but booking with GAP360 took away all the stress and worries! The tour guides Namon and Gogi went above and beyond to make sure everything ran smoothly and even helped us all out with extra excursions, transport and restaurant bookings to ensure each and every one of us had the best experience possible! Highly recommend booking with gap360 and I cannot thank Namon & Gogi enough for the most unreal experience on the Islands of Thailand trip!”

Helpful Report

Posted 2 years ago

Thanks for your review Harleigh! We are loving your photos in Thailand, and it's great to hear you had an amazing time! 😊

Posted 2 years ago

“Incredible people and experiences”

Helpful Report

Posted 2 years ago

Thanks for your review Emily! 😊

Posted 2 years ago

“Brilliant tour, because we had the best tour guides in the world Namon and Gogi, the loveliest and most caring people, would highly recommend.”

Helpful Report

Posted 2 years ago

Thank you for your review! 😊

Posted 2 years ago

“Amazing tour guide and met the most amazing people”

Helpful Report

Posted 2 years ago

Thank you for your review! We love the photo 😊

Posted 2 years ago

“The company kept in touch before the trip giving all the information needed. They also answered the phones and emails very quickly. The tour was well organised, both our tour guides Namon and Gogi were amazing! So helpful and we’re such good fun. Couldn't recommend more!”

Helpful Report

Posted 2 years ago

Hi Abbie, thank you for your review! We love the photo of your group! 😊

Posted 2 years ago

“We had an amazing tour guide in namon (man), for me and the rest of the group we can all agree that man made the tour”

Helpful Report

Posted 2 years ago

Thanks for your review Ross! 😊

Posted 2 years ago

“I did the Thai islands tour and had the best time! My tour guide Namon was amazing and I made so many good friends. We had a blast. I would defo reccomend!!❤️❤️”

Helpful Report

Posted 2 years ago

Hi Ollie, thanks so much for your review! It's great to hear you had an amazing time 😊

Posted 2 years ago

“Initially, it took a few days for my query to be answered, I asked a question through WhatsApp and the website but when I received an answer I had all the information I needed to book. The booking process was very easy.”

Helpful Report

Posted 2 years ago

Hi Zoe, thank you for your review! We will pass your feedback on to our advisor team. We hope you have an amazing trip! 😊

Posted 2 years ago

“So easy to book and Love the online portal! Instant messaging has been top form thanks guys xx”

Helpful Report

Posted 2 years ago

Thanks for your review Hollie! 😊

Posted 2 years ago

“Man and Robbie are some of the most genuine people I’ve ever met, and they do a fantastic job as tour guides. Loved every minute of my time in Thailand and their expert knowledge helped us do some things I thought I’d never do. Made some lifelong friends and some incredible memories. Best month of my life and once again well done to Man and Robbie. ❤️”

Helpful Report

Posted 2 years ago

Thanks so much for your review Joe! 🌴😊

Posted 2 years ago

“Just came off my 25 day Thailand tour and couldn’t be more pleased with the friends i’ve made and the tour guides WinWin and Sonny. Both went above and beyond to make sure we always had something to do even on our free days and always looked after us and helped us. Sonny was excellent at keeping spirits high and having fun with us and always helped with any injuries. Winwin always cared for us and made sure we knew all the activities we had to do in every new place we went too. both were exceptional and the trip wouldn’t have been half the experience without them ❤️ even after i’ve left the tour and stayed in thailand, sonny has always answered my texts and calls if i’m in any trouble and continued to help me - both have such hearts of gold and are truly kind and caring people. couldn’t be happier.”

Helpful Report

Posted 2 years ago

Hi Laura, thank you so much for your review! We loved hearing about your time on our Thai Adventure programme 😊🌴

Posted 2 years ago

“Kung & Jessie were the best guides around Thailand. Nothing was too much of an ask for them, they went above and beyond to ensure the group and I not only enjoyed ourselves, but were comfortable and getting the most out of our trip. I would definitely recommend the trip to any of my friends & already forwarded on the details of my ‘tour code’. I will honestly miss Jessie & Kung because they became my friends. I had the BEST time & it will be a time that I’ll forever cherish 💕”

Helpful Report

Posted 2 years ago

Thank you for your review Alana! 😊

Posted 2 years ago

“The trip was incredible, however the travel team did not know the name or location of the accommodation and left us emailing them at the airport for documents for the Thai government which required hotel names. As young travellers the constant lack of knowledge regarding our trip was worrying. The fact that Gap360 advertise other companies trips may explain the lack of understanding regarding obvious and necessary information.”

Helpful Report

Posted 2 years ago

Hi, thank you for taking the time to leave your review. We are really pleased to hear your trip was incredible! Regarding your other pieces of feedback, it is stated in your welcome email that it is the traveller's responsibility to check government requirements prior to departure. We offer the in-country local team's number, so you are able to find out any information whilst you are away or at the airport, including your hotel details, however, this information would have also been found in your online account. As a responsible travel company, it is our priority on all of our tours to ensure our traveller's safety. We believe this information is easy to find in your emails and online account, however, we shall pass on your feedback to our product and operation teams, to review where we display our key trip information, and to ensure that it's easily accessible for all our future travellers. Thank you again for your feedback.

Posted 2 years ago

“I’ve just came to the end of my trip on the Thai adventure. Honestly had the most amazing time, made the best memories and have made friends for life! The trip wouldn’t have been the same without the tour guides Sonny & WinWin. Sonny was the life and soul of the party, always making sure everyone was having fun, he also would go out of his way to make sure everyone was happy. Winwin was such an icon, he would always make sure everyone was well looked after and safe. Even in times when we would have free time the tour guides would make sure they gave us suggestions of what to do so that we were always entertained. We did such amazing things in only a matter of weeks. Chang Mai elephant sanctuary was honestly amazing, and staying in the Treehouse was such a cool experience. Phi phi was definitely my favourite place, monkey bay was so good! The boat trip in Koh Tao was one of my favourite days, we got to snorkel with turtles and jump into the sea. All round can’t fault the trip at all, was the most amazing experience & one I’ll definitely never forget. Couldn’t of asked for a better group of people to spend my trip with. If you’re thinking of booking a trip I would 100% say do it you won’t regret it!! 💕”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words Jess! We are so pleased to hear you had such an incredible time on our Thai Adventure programme 😊

Posted 2 years ago

“Was sick, what a time I had. Sonny and Winwin made it one to remember.”

Helpful Report

Posted 2 years ago

Thanks for your review Alex! 😊

Posted 2 years ago

“Wow! What an amazing experience! Honestly from the moment we landed we were looked right after. Sonny and Winwin were amazing at keeping in contact, making sure we arrived safe, ensuring we were all fit to do the hikes/travels and just really looking out for us throughout the entire trip. The trip was packed full with activities but we had an equal balance with lazy days too! If anyone is thinking of booking onto this trip I would highly recommend it, the whole experience has been mind blowing!”

Helpful Report

Posted 2 years ago

Thanks for your lovely review Megan! It's so great to hear you had an amazing time on our trip ✈️

Posted 2 years ago

“Fantastic experience & great tour guides Sonny & Winwin helped us make the experience so special. They were very kind to us & helped us navigate any places we would like to go in free time. We went to many nice places which Sonny & Winwin recommended. My experience in Thailand on the tour was magician and it wouldn’t have been 10/10 without them! :-)”

Helpful Report

Posted 2 years ago

Hi Jacob, thanks for your review! 😊 It's great to hear you had an awesome time on our Thai Adventure programme 🌴

Posted 2 years ago

Gap 360 is rated 4.8 based on 1,944 reviews