Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.76

4.8 Rating 1,987 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.8

Based on 1,987 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gap 360:

With 200+ trips in 50+ countries there is something for everyone!

Write Your review

Tell us how Gap 360 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gap 360 5 star review on 18th February 2025

Ava

Harry C

Gap 360 5 star review on 10th February 2025

Ethan T

Anonymous

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Patrick was the best tour guide we could have wished for - so kind, patient and very knowledgable of everything we did and every place we visited. I had a brilliant time, and it wouldn’t have been the same without Patrick!”

Helpful Report

Posted 1 month ago

Hey Clarissa, Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that Patrick made your trip so memorable. We’ll be sure to pass your lovely words along to Patrick Thanks again for sharing your experience, and we hope to welcome you on another journey soon! 🌍✨ Best wishes, The Gap 360 Team

Posted 1 month ago

“Patrick, our tour guide, was amazing! He was very lovely and answered our queries. I would fully rate Patrick and he is a credit to the company. The tour itself was not great value for money and the accomodation was below average, we didn't have a lot of activities or food included either.”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to share your feedback with us. We’re so glad to hear that Patrick made such a positive impact on your experience—he truly is a fantastic member of our team, and we’ll be sure to pass along your kind words to him! We do appreciate all your points regarding the accommodation and activities, and we want to clarify that our Thailand trip is one of our most popular tours, with hundreds of five-star reviews from Gap 360 travellers. While we understand that every experience is unique, we work hard to offer a fantastic and authentic adventure for all our guests. Thank you again for sharing your thoughts, and we hope to welcome you on another adventure in the future. Best wishes, The Gap 360 Team

Posted 1 month ago

“I’ve just completed my 25days in Thailand with Tour Guide Mr Patrick. To start with the tour was amazing I felt that I got to experience the true culture and beauty of Thailand and it was a well planed experience. Definitely worth the money. As for Patrick. I have made a friend for life with Patrick. He is so kind caring and always brought joy to the group. He has given us great insight into Thailand and advice on what to in order to make the most out our time here. Patrick was always there for us when we were ill or injured leaving me feel safe in his company over the 25days. Then there’s Patrick dedication to Gap360, we knew he had lost going on in his personal life throughout the trip and this did not prevent him from staying professional and allowing us to get the most from the tour. Patrick is a true credit to the company and Thailand and will forever feel fortunate to have experience Thailand alongside him, thank you.”

Helpful Report

Posted 1 month ago

“Patrick was absolutely amazing from start to finish, always did his very best to help he was more than a tour guide he is now a friend, would highly recommend him to anyone”

Helpful Report

Posted 1 month ago

Hey Gina, Thank you so much for your kind words! 🥰 We're thrilled to hear that Patrick went above and beyond to make your experience so special. 🌟We’ll be sure to pass along your lovely feedback to him. Thanks again for taking the time to leave a review and we hope to see you on another adventure soon! 🌍 Warm wishes, The Gap 360 Team

Posted 1 month ago

“Absolutely brilliant booking experience, Luke in the team very helpful and totally put my mind at ease about everything.”

Helpful Report

(Luke M) - Posted 1 month ago

Hey, Thank you for your wonderful review 🎉 We are so pleased to hear that Luke and the team were really helpful in organising your adventures 🌏 Wishing you an incredible time on your travels. Best wishes, The Gap 360 Team

Posted 1 month ago

“Amazing booking experience! always available for any questions I may have and very supportive! Very happy I am going with this company for my Aussie trip this October! :)”

Helpful Report

(Tess S) - Posted 1 month ago

Hey Morgen, Thank you for your wonderful review 🎉 We are so pleased to hear you had an incredible booking experience and we cannot wait to assist you with your travels to Australia🦘 Best wishes, The Gap 360 Team

Posted 1 month ago

“I just finished the Thai Adventure trip with our tour guide Namon. He’s was so kind, put a smile on everyone’s face and very knowledgeable and helpful. The trip itself was amazing and I felt I got to experience all the best bits of Thailand at ease and enjoy it. I would recommend Gap 360 and I will definitely be looking at doing other trips with Gap 360 in the future.”

Helpful Report

Posted 1 month ago

Thank you for your review Lauren, we're so glad you had a great time with us! We look forward to you joining more adventures with us in the future 😊

Posted 1 month ago

“everyone was sooo helpful- Amy helped put my mind at ease and made everything much smoother”

Helpful Report

(Amy C) - Posted 2 months ago

Hey Emily, Thank you for taking the time to write such a lovely review about the Gap 360 team 🤩 We will pass on your kind words to Amy and cannot wait to help you prepare for your adventures. Best wishes, The Gap 360 Team

Posted 2 months ago

“I went on the Thai Adventure trip and it was amazing. It was my first time traveling solo and Gap360 made it so easy and organised. There was a great mix of adventure, going out and chill time. It was lovely going in a group of people, getting to know everyone and sharing these experiences. The tour would not have been so amazing without the job of our tour guide Nyla! She done everything to make sure we had the best time possible and kept us safe at all times! She truly made the trip 10/10!”

Helpful Report

Posted 2 months ago

Hey, Thank you for leaving an incredible 5-star review about your Thai Adventure trip 🤩 We are so pleased to hear your Gap 360 trip made your first solo trip easy and that your tour guide, Nyla, was incredible. We will be sure to pass on your lovely feedback to the team. 🎉 We hope to see you for more adventures soon. 🌎 Best wishes, The Gap 360 Team

Posted 2 months ago

“all round incredible experience one i’ll never forget, our guide Kung made it all the more special for us! would be likely to book with gap360 again and recommend to friends as it was very well organised and more than worth the price paid for the 25 days. with the perfect balance of beaches to cities, relaxing and partying”

Helpful Report

Posted 2 months ago

Hey Alyssa, Thank you so much for your amazing review! We're thrilled to hear you had an incredible experience and that Kung helped make your trip even more special – we'll be sure to pass on your kind words. It’s fantastic to know you found the trip well-organised and great value for the 25 days Thai Adventure. 😊 We’d be delighted to welcome you on another adventure soon – and thank you for recommending us to your friends! 🌍✨ Best wishes , The Gap 360 Team

Posted 2 months ago

“I had a better 25 days than I could ever have asked for! Our guide, Kung, went above and beyond and made the trip truly special. If you are lucky enough to have her as your guide treasure her because she’s amazing!”

Helpful Report

Posted 2 months ago

Hey Joe, Thank you for your wonderful review 🎉 We are so pleased to hear you had a wonderful time and that your tour guide Kung went above and beyond, we will be sure to pass your comments on to the local teams. ☺️ We look forward to seeing you on another trip soon. Best wishes, The Gap 360 Team

Posted 2 months ago

“Had the best time on my Thailand tour with gap360. Loved all the activities and everything was so well organised. Kung made our trip extra special and can’t thank her enough for our trip”

Helpful Report

Posted 2 months ago

Hey Charlotte, Thank you for your amazing review! 🌟 We’re so glad to hear you had the best time on your Thailand tour and enjoyed all the activities. Kung truly is one of a kind, and we’re thrilled she made your trip extra special. 💛 We’ll be sure to pass on your thanks to her! From all of us at the Gap 360 Team, we can’t wait to help you plan your next adventure! 😊

Posted 2 months ago

“The best 25 days ever! Cannot recommend Kung enough- she’s the best tour guide i’ve ever had! I will hold these memories close to my heart forever.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear you had the best 25 days ever and that Kung made such a lasting impression on your trip. She really is amazing! 💛 It’s so special to know these memories will stay with you forever—that’s exactly what travel is all about. ✈️🌏 From all of us at the Gap 360 Team

Posted 2 months ago

“Had the best trip round Thailand fullly ticking off the best spots of the country! Our tour guide, Kung was just the best ever and made us have the best and safest trip!”

Helpful Report

Posted 2 months ago

Hey Jonny, Thank you so much for your lovely review! 🌟 It’s amazing to hear you had the best time exploring Thailand and got to tick off all the must-visit spots! Kung sounds like an absolute star 🌟—we’re so glad they made your trip both incredible and safe. We’ll be sure to pass on your kind words! Here’s to more adventures ahead! 🌍✈️ Best wishes, The Gap 360 Team

Posted 2 months ago

“I have booked two amazing trips through Gap 360 and am already seeking my third! Gap sends update emails and check-ins to ensure everything is going as planned, and I can ask them any question without feeling stupid! They are incredible ⭐️❤️”

Helpful Report

Posted 2 months ago

Hey Liz, Thank you so much for your amazing review! 🌟 It’s wonderful to hear you’ve already booked two incredible trips with us and are planning your third—how exciting! ✈️🌍 We’re so glad our updates and check-ins have been helpful and we can’t wait to help make your next adventure just as unforgettable. ⭐️ Best wishes, The Gap 360 Team

Posted 2 months ago

“Just want to say a big thank you to Kung from the 18/25 day Thailand adventure. I had a truly great holiday and she went above and beyond to make sure I knew where I was staying and when. Even when I chose to stay longer she carried on helping me get around Thailand. Kung is a great asset to Gap360, I learned so much from her I hope to see her again in the future. I would honestly give more than 5 stars if I could.”

Gap 360 5 star review on 10th December 2024

Helpful Report

Posted 2 months ago

Hi Nathan, Thanks so much for your great review! It's amazing to hear you had such an amazing time on your trip 😊 Best wishes, The Gap 360 Team

Posted 2 months ago

“The best time and wouldn't have been half as special if it wasn't for our tour guide Kung. She was amazing in every way, she was so helpful, kind and so funny she really is the best:) would definitely recommend x”

Helpful Report

Posted 2 months ago

Hi Chloe, Thanks so much for your lovely 5 star review! Best wishes, The Gap 360 Team

Posted 2 months ago

“The whole experience of booking through Gap 360 was super seamless and we were even put in contact with other people who will be on the same trip, which is great to connect with people before we go! Maddison from flight 360 was brilliant and super helpful in quoting me for flights and gave some great advice too, which made the process much less daunting.”

Helpful Report

(Tess S) - Posted 2 months ago

Hey Lucy, Thank you so much for sharing your experience! We’re thrilled to hear that booking through Gap 360 was seamless and that you enjoyed connecting with others on your trip—that’s such an exciting part of the journey. We’ll be sure to pass on your kind words to Maddison from Flights 360; she’ll be so pleased to know her advice and support made things easier for you. Wishing you an amazing adventure ahead! If you have any questions or need anything before you go, feel free to reach out. Best regards, The Gap 360 Team

Posted 2 months ago

“Special thank you to Tess for being so friendly and answering any questions I had, made the decision for booking my trip a lot easier.”

Helpful Report

(Tess S) - Posted 2 months ago

Hey Jamie, Thank you for taking the time to write such a lovely review 🤩 We are so pleased to hear Tess was super friendly and helpful when finding your perfect trip. Please do not hesitate to reach out if you have any questions. Best wishes, The Gap 360 Team

Posted 2 months ago

“My tour guide patrick was nothing short of brilliant, when some things didn’t turn out right due to the weather he still made sure we had the best time and was so lovely to be around! To be fair, in regards to the price it is abit steep as there were a lot more things than expected that we needed to pay extra for but that’s the only downside i have to say, i throughly enjoyed my time with gap360”

Helpful Report

Posted 2 months ago

Hey Jamie-lee, Thank you so much for sharing your feedback! We’re thrilled to hear that you had such a fantastic time with Gap 360 and that Patrick🙌 We hope to see you on another adventure in the future! Many thanks, The Gap 360 Team

Posted 2 months ago

Gap 360 is rated 4.8 based on 1,987 reviews