Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.76

4.8 Rating 1,988 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

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4.8

Based on 1,988 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Gap 360 5 star review on 18th February 2025

Ava

Harry C

Gap 360 5 star review on 10th February 2025

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Anonymous

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Anonymous

Anonymous // 01/01/2019

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“Such an easy process with help from start to booked! Tess was so helpful and patient with my questions and did everything possible to help!”

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(Tess S) - Posted 6 months ago

Hey Morgan, Thank you for taking the time to leave a 5-star review 🤩 We are so pleased to hear that Tess assisted you in finding the perfect trip for your travels and answered all of your questions. 😊 We look forward to continue assisting you with your travel plans. 🌍 Best wishes, The Gap 360 Team

Posted 6 months ago

“I’ve just done Costa Rica Adventure and had such an incredible time! I met so many lovely people, saw so much wildlife (including sloths!) and had so much fun on all the activities. Especially the ziplining! I’ll definitely do a group tour again ☺️”

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Posted 7 months ago

Hey , Thank you for sharing your fantastic review! 🤩We're thrilled to hear that you had an incredible time on the Costa Rica Adventure tour. It sounds like you had an amazing experience meeting lovely people, seeing wildlife (sloths are such a treat!🦥), and enjoying the activities, especially ziplining. We're so glad to know that you had fun and are going to be joining us for another group tour in the future.🎉 We look forward to helping you create more unforgettable memories on your next adventure!🌍 Best regards, The Gap 360 Team

Posted 7 months ago

“Casey was super helpful in helping me narrow my trip choices based on my criteria. She answered all my questions quickly and effectively. If you are looking for help, she's definitely the one to go to.”

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(Casey A) - Posted 7 months ago

Hey Sam, Thank you so much for your wonderful review!🤩 We're delighted to hear that Casey was able to assist you effectively in narrowing down your trip choices and answering all your questions promptly. We pride ourselves on our customer service, and it’s always great to receive feedback like yours. Casey will be thrilled to hear your kind words.😊 Thank you for choosing us, and if you need any further assistance, please don't hesitate to reach out. Best regards, The Gap 360 Team

Posted 7 months ago

“Our tour guide Mr Patrick was amazing and dealt brilliantly with quite a lot. Really enjoyable trip and nice to not have to worry about accomodation or travel and the places we stayed in rural chang Mai with the elephant sanctuary were probably the highlights. Only two things. First we missed out on some activities because of the weather and got nothing back for it. It also felt like we had to pay for quite a few activities once here as well. The other is the lack of first aid in some places. There was an incident at the lake involving a kayak and a forehead that required first aid, but there wasn't even a bandage to use and it was a 40 minute boat trip back to sivalisation. So gap 360 need to check out the safety of some of the places.”

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Posted 7 months ago

Hey, Thank you so much for your 5-star review! 🤩 We're pleased to hear that you had a fantastic time on your trip to Thailand and that Mr. Patrick your tour guide was amazing.🎉 It was wonderful to hear about your highlights at the Elephant Sanctuary and we're glad to know that having all your accommodation and transportation sorted allowed you to fully enjoy your trip. 🐘 We appreciate your detailed feedback. At Gap 360 customer health and safety is our top priority, and we have checked with the local team and guide who dealt with the incident and they have confirmed a first aid kit was present and used. Thank you again for your review and for choosing Gap 360. If you have any further comments or questions, please don’t hesitate to reach out to us at hello@gap360.com. Best regards, The Gap 360 Team

Posted 7 months ago

“The Thai adventure was absolutely incredible! The included activities were amazing, and the accommodation chosen was really cool - I especially loved the home stays which would have been difficult to arrange independently. Our tour guide Patrick was lovely and very helpful, always showing us the best local spots. I would 100% recommend this trip!”

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Posted 7 months ago

Hey Alisha, Thank you so much for your fantastic review! 🤩 We're thrilled to hear that you had an incredible time on the Thai Adventure. It's wonderful to know that you enjoyed the included activities and found the accommodations, especially the home stays, to be cool and unique experiences.🎉 We're also delighted to hear that Patrick was a lovely and helpful guide, showing you the best local spots. Your recommendation means a lot to us, and we appreciate your kind words. Thank you for choosing us for your adventure. We look forward to helping you plan your next trip!🌍 Best regards, The Gap 360 Team

Posted 7 months ago

“Patrick is the best such a good guy”

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Posted 7 months ago

Hey Rufus, Thank you for your 5-star review 🤩 We are so pleased to hear you had a great time and that Patrick yor tour guide was awesome 🎉 Best wishes, The Gap 360 Team

Posted 7 months ago

“Easy website to navigate with plenty of trip details available and variety of trips to choose from.”

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(Becca M) - Posted 7 months ago

Hey 👋, Thank you for your 5-star review 🎉 We are so pleased to hear you found the website easy to navigate with lots of trips to choose from! Wishing you incredible travels and feel free to reach out if you have any questions. Best wishes, The Gap 360 Team

Posted 7 months ago

“This is the second trip I have been with Gap 360. I have travelled to Thailand and South America. The staff are supportive, friendly and very welcoming. They always make you feel better when you ask questions about the travelling experiences. Highly recommend them and enjoy your adventures.”

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(Luke M) - Posted 7 months ago

Hey Zoë, Thank you so much for your wonderful review! 🎉 It’s fantastic to hear that our staff provided excellent customer service and have enhanced your travel experiences with Gap 360 🌏. We look forward to welcoming you on another exciting journey soon and do not hesitate to get in touch if you have any questions for your travels. Best regards, The Gap 360 Team

Posted 7 months ago

“Brilliant trip, Rung was a great, friendly tour guide, thank you!”

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Posted 7 months ago

Hey, Thank you for taking the time to leave a wonderful 5-star review about our trip and tour guide, Rung. We appreciate your recommendation and hope to see you on another adventure soon! 🌍 Best wishes, The Gap 360 Team

Posted 7 months ago

“Dani has gone the extra mile in supporting me during preparations for travelling around South America. She has taken the time to research various options for me and has saved me a lot of stress. She is very approachable and has provided an excellent customer service. Thank you Dani!”

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Posted 7 months ago

Hey Rebecca, Thank you so much for your kind words and taking the time to leave a 5-star review😍! We’re thrilled to hear that Dani went the extra mile in supporting you during your preparations for traveling around South America. It’s wonderful to know Dani helped reduce your pre-departure stress and provided you with excellent customer service. At Gap 360 we pride ourselves on great customer service and are proud to have team members like Dani who are approachable and committed to ensuring our customers have the best experience possible. Thank you for sharing your positive experience and we cannot wait to help with your adventures 🌏 Best regards, The Gap 360 Team

Posted 7 months ago

“Patrick was the best tour guide ever. He really cared and looked after us the whole time. I would recommend this trip to everyone as it was so much fun and made friends for life along unforgettable memories!”

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Posted 7 months ago

Hey Madeline, Thank you so much for your wonderful review!😍 We’re thrilled to hear that Patrick made such a positive impact on your trip and we will be sure to pass your lovely comments on to the local teams. We’re delighted that you had so much fun and made lifelong friends along with unforgettable memories. Your recommendation means a lot to us and we cannot wait to see you on another trip soon 🌏 Best regards, The Gap 360 Team

Posted 7 months ago

“Such a great trip! Mr Patrick was an amazing tour guide, loved every bit! 🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻”

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Posted 7 months ago

Hey, Thank you for your 5-star review about your trip with Gap 360! We are so pleased to hear you loved every bit of the tour and your tour guide Mr Patrick was incredible 🤩 Best wishes, The Gap 360 Team

Posted 7 months ago

“The group tour to Thailand I have recently enjoyed with Gap360, cannot be recommended enough. From the moment we met Patrick our tour guide, it was clear that his passion for his job and deep knowledge of Thailand would make this trip extraordinary. Patrick's enthusiasm and expertise were evident in every aspect of the tour. He seamlessly blended fascinating cultural insights with exciting activities, ensuring we experienced Thailand's rich culture and stunning landscapes to the fullest. His friendly and enthusiastic nature made everyone feel welcome and included, fostering a sense of togetherness and fun that enhanced the whole adventure. From exploring the bustling streets of Bangkok to the serene beauty of the hungle and the pristine beaches of the south, the itinerary that was both diverse and well-paced. Patrick’s insider tips led us to hidden gems and authentic local experiences that we would have otherwise missed. His genuine care for each participant's experience were remarkable, making sure everyone's needs and preferences were met. Even after suffering a kayaking accident on the lake, Patrick ensured I receieved medical treatment immediately and ensured all my needs were met. Patrick's leadership turned a great tour into an extraordinary journey. I wholeheartedly recommend Gap360. This trip was a perfect blend of adventure, relaxation, and cultural immersion.”

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Posted 7 months ago

Hey, Thank you so much for your glowing review! 🤩 We’re thrilled to hear that you had such an extraordinary experience on your recent tour to Thailand with Gap 360. It’s wonderful to know that Patrick's passion, deep knowledge, and enthusiasm made your trip truly unforgettable! We’re delighted that the tour provided a perfect blend of cultural insights and exciting activities, allowing you to fully experience Thailand's rich culture and stunning landscapes. We were pleased to hear that you felt the itinerary was diverse and well-paced, and that Patrick's insider tips led you to hidden gems and authentic local experiences along the way 🎉 Patricks care for each participant’s experience is indeed remarkable, and we’re glad he was there to provide immediate medical treatment and support after your kayaking accident. Thank you for wholeheartedly recommending Gap 360. We’re honored to have been part of your travels and we look forward to welcoming you on another journey soon!🌏 Best regards, The Gap 360 Team

Posted 7 months ago

“A trip of a life time !!! The most amazing 18 days travelling Thailand, our tour guide Mr Patrick is the best ever!!!! He’s the life of the party and has a heart of gold! Can’t fault the trip at all, it was amazing from start to finish! Xx”

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Posted 7 months ago

Hey, Thank you for your wonderful review about your Thai Adventure trip with Gap 360🤩 We are so pleased to hear you had such a wonderful time and your tour guide, Mr Patrick was incredible from start to finish 😍 We will be sure to pass your lovely comments on to the local teams. We appreciate your recommendation and hope to see you on another adventure soon! 🌍 Best wishes, The Gap 360 Team

Posted 7 months ago

“i’ve been so incredibly lucky to be a part of this trip! man was an amazing tour guide, hilarious and always helpful, and i feel so privileged to have shared the incredible experiences i had in thailand with such a fun and special group! can’t wait to go back and i miss everyone already- i would highly recommend this tour :)”

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Posted 7 months ago

Hey Izzy, Thank you for your wonderful 5-star review about your Thia Adventure trip with Gap 360! 🤩 We feel incredibly fortunate to have wonderful customers like you join our tours and form such incredible bonds and lifelong friendships with fellow travellers on the trips. Thank you for highly recommending us. We can't wait to welcome you back on another adventure!🌏 Best wishes, The Gap 360 Team

Posted 7 months ago

“Great time , tour guide was the best so fun and caring. Even though we all got food poisoning had the best time. Highly recommend Big up mr Patrick!!!!!!”

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Posted 7 months ago

Hey, Thank you so much for your review! We’re thrilled to hear that you had a great time and that Mr. Patrick was an incredible guide on your Thai Adventure 🤩 We’re sorry to hear you had food poisoning and hope you’re all feeling much better now. Your enjoyment of the tour despite that means a lot to us. Thank you for highly recommending us, we cannot wait to see you on another trip soon 😍 Best regards, The Gap 360 Team

Posted 7 months ago

“Mr Patrick.”

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Posted 7 months ago

Hey Henry, Thank you for taking the time to leave a wonderful 5-start review about your tour guide Mr Patrick on your Thai Adventure trip with Gap 360 🎉 Best wishes, The Gap 360 Team

Posted 7 months ago

“Mr Patrick is the best tour guide ever!!!!!! made the experience so much fun🤩🤩🤩 we love u patrick!!!!”

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Posted 7 months ago

Hey, Thank you for taking the time to leave a 5-star review about your Thai Adventure trip and your guide Mr Patrick 🌟 We will be sure to pass your lovely comments on to the local teams😊 Many thanks, The Gap 360 Team

Posted 7 months ago

“Had the most fantastic time on this trip. I would highly recommend it to anyone. All the transfers were so smooth and quick as in within less than 10 minutes we were picked up by a mini bus. It was so well organised and the trip flowed really nicely with the first activities being great for group bonding and getting more relaxed towards the end. I can't wait to book my next trip with this company. I also want to say a big thank you to our tour guide Man. He gave very useful information about where we were out and great food, souvenir, optional activities recommendations. He also fully sorted some of the optional activities for us. He sorted everything out so efficiently, all of us on the tour could really just turn our brains off and enjoy the trip. A truly amazing tour guide. Negative- Some of the accommodation is not very nice. The bodega party hostel in Phi phi is disgusting with mold all over the bathroom and stains in the room. Would recommend this accommodation be changes. In koh phangan I think the location of the accommodation should be changed. There was really nothing to do there and everything was expensive to get too like 200 bhat per person one way. So, we all felt like this was a waste of our time on the island. The litter picking although a great idea we all felt like we generates more plastic than wa picked up. As the rubber gloves we used went straight in the bin along with the plastic bags them came in and the rubbish we collected was left on the side if the beach. I think this activity should be dropped in favour of a free morning. Our last day the tie dye class and river boat tour felt very random and the river your was just very boring there was nothing to look at and the viewpoint the tak you too is of a line of massive container ships. For the last day I think a better activity could be planned. Top tips - You don't really need a rucksack you hardly carried your big bag on this trip there was always a car to carry it. I had a suitcase rucksack and probably used it as a rucksack 3 times. There is always washing facilities so would recommend just washing your clothes If buying gifts get them from bangkok or changmai much cheaper and better selection. Download grab or bolt before coming put so you can get to optional activities or restaurants easily. Do the optional activities we all went zip lining and had the best time.”

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Posted 7 months ago

Hey Faye, Thank you so much for sharing your detailed 5-star review🌟! We're thrilled to hear that you had a fantastic time on your trip and highly recommend it to others. It's great to know that the smooth and quick transfers, well-organized itinerary, and group bonding activities contributed to your incredible experience and unforgettable memories.🥳 We're also delighted that our tour guide, Man, made your trip even more memorable with his valuable information and efficient handling of optional activities. We will be sure to pass your lovely comments on to the local teams.😍 Thank you for your feedback on the accommodations and activities. We have passed your comments on to our product team as we always strive to improve our trips and ensure the best possible experience for our travellers.😊 Your top tips are incredibly helpful for future travellers—thank you for sharing them! We can't wait to welcome you on your next adventure with us.🌏 Best wishes, The Gap 360 Team

Posted 7 months ago

“The 25 day Thailand trip was incredible!!!! From the elephants, city’s and beautiful islands we got to see! Our tour guide Man was amazing and made the whole trip so much better. He has amazing recommendations for restaurants, temples and other activities we could do!!! The team at Gap360 are also amazing with answering any question you made need as well as setting up a Facebook chat to make meeting other travellers before. . If you want to travel and see loads of places round Thailand then do this trip, you won’t be let down!”

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Posted 7 months ago

Hey Georgina, Thank you for your wonderful 5-star review of your Thai Adventure trip with Gap 360! We are so pleased to hear you had such an incredible time hopping around the beautiful Thai Islands, seeing the majestic elephants and your tour guide Man was incredible! We will be sure to pass your lovely comments on to the local teams 😍 Thank you for your lovely comments about the Gap 360 who made sure you had everything you needed before you set off on your adventures! Your review means the world to us and we cannot wait to see you on another trip in the future 🌏 Best wishes, The Gap 360 Team

Posted 7 months ago

Gap 360 is rated 4.8 based on 1,988 reviews