Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.76

4.8 Rating 1,908 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.8

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gap 360 5 star review on 4th December 2024

Harleigh

Paygan

Emily A

714

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing experience travelling Thailand over 3 1/2 weeks would definitely recommend thai adventure can’t wait to go travelling again!”

Gap 360 5 star review on 17th September 2024

Helpful Report

Posted 2 months ago

Hey Oliver, Thank you so much for your wonderful review! We’re delighted to hear you had an amazing experience travelling through Thailand on your Thai Adventure trip. We also loved the fantastic photos you shared, especially that brilliant shot of the turtle! 🐢 We can’t wait to help you plan your next adventure! Best wishes, The Gap 360 Team

Posted 2 months ago

“Very easy and staff were very helpful. Prompt replies and able to support with giving more information to make sure I made the right choice with my destination of choice. Very reassuring knowing about their experiences through Instagram Live :)”

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(Casey A) - Posted 2 months ago

Hey Katie, Thank you so much for your kind words! We're so pleased to hear that our team was helpful and able to provide the information you needed to find your perfect trip 🎉 We pride ourselves on having well-travelled staff who offer first-hand travel advice to ensure you feel confident in your plans.😊 We're glad the Instagram Live sessions reassured you and provided you with helpful advice. Wishing you an amazing adventure, and feel free to reach out anytime if you need anything else! Best wishes, The Gap 360 Team

Posted 2 months ago

“Becca truly stood out as a travel coordinator by always keeping our preferences in mind. She always showed consistent communication and willingness to adapt our plans to suit us made our travel experience stress-free and enjoyable. She always responded to my emails when we needed help and always arrange a time that suits us for a video call to make sure we feel comfortable with where we are going. She is truly amazing and so enjoyable to talk to. It was difficult not to get distracted with her amazing bubbly personality. Thank you for your help, Ella :-)”

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(Becca M) - Posted 2 months ago

Hi Ella, Thank you so much for your lovely review! I’m thrilled to hear that Becca made such a positive impact on your travel experience. It’s wonderful that her communication, flexibility, and bubbly personality helped make your trip stress-free and enjoyable. I’ll be sure to pass on your kind words to Becca—she’ll be so happy to hear how much you appreciate her support. If you ever need help with future travel plans, don’t hesitate to reach out. We’d love to assist you again!🌍 Best regards, The Gap 360 Team

Posted 2 months ago

“Gap 360 has been incredibly helpful with booking my travels, especially Casey, who personally helped me book all of my trips. I go away soon but the help and coordination I have already received from the gap360 team has been incredible, would definitely recommend this company when booking future travels”

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(Casey A) - Posted 2 months ago

Hey Charlotte, Thank you so much for your kind words and wonderful feedback! 🎉 We're thrilled to hear that Casey and the rest of the Gap 360 team have been able to assist you with your travel plans. Thank you for recommending us, and we look forward to helping you with your future travels! ✈️ Best wishes, The Gap 360 Team

Posted 2 months ago

“The trip sounds good value for money but once I bought a few things threw me off. One thing is that I was told we would be added to a group chat with the other people on the trip which is amazing as it gives us lots of time to msg and potentially meet before the trip however after paying the chat is only created 3 weeks before u go which is no time to message or plan anything with the other people. Also the main thing is that we only get access to the jobs data base when we arrive which puts us in a vulnerable position which means we may be waiting in hostels for weeks or longer which is extremely expensive and draining mentally. I see no reason why we can’t get access to jobs before we go.”

Helpful Report

Posted 2 months ago

Hey, Thank you for taking the time to leave your feedback. We create our buddy lists around 4 weeks before departure to account for any last-minute cancellations or new bookings. To start connecting with others sooner, we recommend joining our Facebook groups. For the job database, access is provided on arrival as employers prefer candidates who are already in the country for in-person interviews, helping you secure a job more quickly 😊 If you have any questions or would like additional support before your trip, please do not hesitate to reach out to our bookings team who would be happy to assist you further. Best wishes, The Gap 360 Team

Posted 2 months ago

“I did the 25 day thailand tour and even tho it was very fast paced it was an amazing experience and i loved every minute of it, met some of the best people & made some unforgettable memories. Extremely grateful for all my tour rep ‘Kung’ who went out of her way for me & my group every day, no matter what we needed she was always there and no question was ever left unanswered, thank you so much gap360 & especially kung !”

Gap 360 5 star review on 11th September 2024

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Posted 2 months ago

Hey Jasmine, Thank you so much for your lovely review and for sharing your incredible photos! 😊 We're so pleased to hear that you had an amazing time on the 25-day Thai Adventure! It’s fantastic to hear that Kung was such a star for you and your group, we will make sure to pass on your kind words to her and the team! 🌟 We're glad Gap 360 could be part of such a special experience for you. Thank you again, and hope to see you on another adventure soon! ✈️ Best wishes, The Gap 360 Team

Posted 2 months ago

“What an experience! As a first time solo traveller, I did not know what to expect but my experience has been truly unforgettable. I have met some great friends that I will stay in contact with, memories that I will cherish forever and it wouldn’t have gone so smoothly without the help from our tour guide Kung. She went above and beyond with any questions or any problems any of us faced. She is truly one of the loveliest people I have met 🤍”

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Posted 3 months ago

Hey, We are so glad you had an amazing time on Thai Adventure with Kung and made some great friends and memories! ✨ Thank you so much for your lovely review 😊 Best wishes, The Gap 360 Team

Posted 3 months ago

“What can I say apart from amazing. The Gap360 team were fast responding before the trip and our local guide Kung was phenomenal. Nothing was too much hassle and her recommendations on activities to do and where to eat were always outstanding. The organised activities and locations we stayed in were great. A big shout out has to the Karen Tribe and the elephant sanctuary. Amazing people, welcoming and friendly and a great place to stay. I can’t recommend this tour enough.”

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Posted 3 months ago

Hey Sam, We're so pleased you had an amazing time on Thai Adventure! 🐘 Thank you for taking the time to write such a lovely review about your trip and your tour guide Kung! 😍 Best wishes, The Gap 360 Team

Posted 3 months ago

“My travelling experience has been fantastic with GAP 360, but it was made even better with the best tour guide Kung!! She was amazing. She was welcoming, friendly and so helpful from start to finish. Nothing is too much trouble for her. The trip itself was amazing. Great activities, great location and well managed. I would 1000% recommend this to others to try as a solo traveller. And once again Kung, you are amazing and thank you for the best time!”

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Posted 3 months ago

Hey, It is great to hear you had a fantastic time on Thai Adventure with tour guide Kung and enjoyed the activities! 🤩 Thank you so much for leaving us a lovely review. We will be sure to pass your comments on to the team. Best wishes, The Gap 360 Team

Posted 3 months ago

“Wow what an amazing trip !!! Honestly can’t fault the experience. Everything was so well organised from start to finish. Our tour guide Kung couldn’t have been more helpful if she tried which made the experience so much more enjoyable as it took the pressure away. We visited so many amazing places in Thailand with some highlights being the elephants, Phi Phi boat trip and snorkelling. Kung provided recommendations for food in each place we stayed which were all amazing. Would definitely recommend this trip for anyone thinking about it. By far the best travelling experience I’ve had. Can’t wait to do more.”

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Posted 3 months ago

Hey, It is great to hear your lovely feedback about your experience on Thai Adventure with your guide Kung. We will be sure to pass your lovely comments to the team. 😊 Thank you for taking the time to leave a review, we hope to see you on another adventure soon! 🌍 Best wishes, The Gap 360 Team

Posted 3 months ago

“Very Helpful and quick in repsonding to all my questions”

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(Luke M) - Posted 3 months ago

Thanks so much for your review Joseph! We hope you have an amazing trip 🌴

Posted 3 months ago

“Casey was so nice and helpful for me when i was planning my trip. I was a bit worried as it’s my first time travelling alone but Casey definitely reassured me and answered all of my questions!”

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(Casey A) - Posted 3 months ago

Thanks so much for your review! It's great to hear Casey was able to help with your travel plans 😊

Posted 3 months ago

“Incredible”

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(Luke M) - Posted 3 months ago

Thanks for your review Ben!

Posted 3 months ago

“Gap 360 is one of the best and the most competitive travel companies out there. Tess and Katie were super helpful in giving me plenty of information before I made a decision on what trip to book, and helping me out with visas, etc. Gap 360 is a professional, helpful, and overall passionate company, who guide you from their experiences so that yours will be fantastic too. I will definitely be booking again.”

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(Tess S) - Posted 3 months ago

Hi Ella, Thanks so much for your lovely review 😀 It's amazing to hear Tess and Katie were able to help sort your ideal trip! We hope you have a great time on your adventure! Best wishes, The Gap 360 team

Posted 3 months ago

“Tess was really helpful in supporting me in organising my trip and was really helpful, especially the one-one travel advice sessions, made me feel stress free. Now I'm just looking forward to my trip!”

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(Tess S) - Posted 3 months ago

Hi Harry, thanks so much for your great review! We hope you have an amazing trip :)

Posted 3 months ago

“This Adventure was absolutely incredible!!!! The planning, the places, and the activities were just perfect. As a group we got on so so well, which just made it all the better. The best part, however, was by far our tour guide Nyla. She was the most bubbly, fun and enthusiastic person ever, our group quickly formed a bond with her, and we had the most amazing 18 days. (I wish now I had chosen 25!!!!)”

Gap 360 5 star review on 30th August 2024

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Posted 3 months ago

Hey Jess, We're so pleased you had an incredible time on Thai Adventure and enjoyed the activities! 🐘😀 It's great to hear your lovely feedback about your guide, Nyla and we will be sure to pass your lovely comments on to the team. Best wishes, The Gap 360 Team

Posted 3 months ago

“The entire trip was the most incredible experience of my life, and without a doubt, the highlight was our tour guide, Mr. Patrick. He transformed our journey from a simple holiday into a meaningful adventure, creating a sense of family among the group and helping me build friendships for a lifetime. Patrick was not only attentive to our needs, but he also prioritised organisation, ensuring everything ran seamlessly. This trip has become the most unforgettable experience for me, and I would happily do it all over again! Thank you Gap360 and Thank You Patrick ❤️🫶🏼”

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Posted 3 months ago

We're so glad you enjoyed your travels with Mr Patrick! 🫶 Thank you so much for your review!

Posted 3 months ago

“Patrick was a wonderful guide, He is funny, warm hearted and always made sure we had everything we needed. I’m so grateful for the amazing experience I’ve had, thank you gap360, and thank you Patrick ❤️”

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Posted 3 months ago

We're so glad you had an amazing time! Thank you for your lovely review 💚

Posted 3 months ago

“Honestly the best trip of my life - I had the most incredible time and made so many amazing memories!! The trip included almost everything you would possibly want to do/see in Thailand and thanks to Patrick, our guide, it was so easy and well planned out. I felt so at ease and relaxed the whole 3 weeks! I’ve never done anything like this and it was the most amazing experience ever- I have made true friends for life and wouldn’t change a thing about it!! If you’re debating on whether to book this trip, this is your sign to do it!!!”

Gap 360 5 star review on 24th August 2024

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Posted 3 months ago

Thanks so much for your review Sammy! Love the pictures! 🤩

Posted 3 months ago

“I had the most amazing 3 weeks in Thailand. Our guide Patrick was amazing! Everything was so well organised, I felt so relaxed knowing everything was taken care of. I’ve made friends for life and memories I’ll never forget.”

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Posted 3 months ago

We're so glad you had an amazing time Jessie! Thank you so much for your kind review! 😊

Posted 3 months ago

Gap 360 is rated 4.8 based on 1,908 reviews