Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.75

4.8 Rating 1,942 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.8

Based on 1,942 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If your looking for Backpack travelling experiance GAP360 is the way to do it very helpful in all areas from booking the trips provided the relevant information to where you want to go. and even have there flights 360 team to help book your flights to match the trip itinerary! What more could you ask for. Thanks Tess for helping with my questions and sophie from the flights team with help booking the multi trip flights Really helpful.”

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(Tess S) - Posted 2 months ago

Hey Jay, Thank you so much for your lovely review! 🎉 We're thrilled to hear that you had a great experience with Gap 360 and that Tess and Sophie were able to assist you with your trip and flights.✈️ We will be sure to pass your wonderful comments on to the team 😊 We hope you have an amazing time on your travels and look forward to helping you with any future trips! Best wishes, The Gap 360 Team

Posted 2 months ago

“Very helpful and made my booking stress free by sorting out the flights for me, very quick and fast with responding also which I really appreciate.”

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Posted 3 months ago

Hiya! Thank you for the great review. 🙂 Have fun on your travels! ✈️

Posted 3 months ago

“This trip was incredible and eventful from start to finish. Especially the elephant sanctuary in Chang Mai. Also, our guide Kung was top notch throughout. Extremely knowledgeable and helpful. You can clearly see the love she has for her home country. I one hundred percent recommend this trip. And if you’re lucky enough to get Kung as your guide I know you’ll have a great time.”

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Posted 3 months ago

Hi Alex! Thank you for the amazing review, sounds like you had an incredible time. 🙂

Posted 3 months ago

“Very simple to book and extremely helpful team members”

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(Casey A) - Posted 3 months ago

Hey Abigaile, Thank you for your 5-star review 🤩 We are so pleased to hear your wonderful feedback and will share your review with our teams. 😊 Best wishes, The Gap 360 Team

Posted 3 months ago

“I’ve just finished the 25 day Thai adventure tour with Kung. The tour was amazing from start to finish so well organised! And Kung was the best tour guide ever!! Always there to help us, I unfortunately had an accident on the trip but she was always there to help me and look after me! I’d recommend the trip to anyone”

Gap 360 5 star review on 13th October 2024

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Posted 3 months ago

Hey Elena, Thank you so much for sharing your experience! We’re thrilled to hear that you had an amazing time on the 25-day Thai Adventure. 🥳 It’s great to know that everything was so well organised and that Kung made such a positive impact as your tour guide! She really goes above and beyond to make sure everyone is well taken care of, and we’re glad she was there to support you. We’ll be sure to pass your comments on to the local teams. 😊 Thank you for sharing the lovely photos of you and the group, and we wish you all the best on your next adventure! 🌍 Many thanks, The Gap 360 Team

Posted 3 months ago

“How do I start! I am so glad I booked this tour I made some incredible memories and made some friends that I can’t wait to see again. Perfect balance of seeing culture and seeing the nightlife Our tour leader Kung was amazing I’m so greatful for her showing us what to do in Thailand it was a fantastic experience! Will recommend to everyone!”

Gap 360 5 star review on 12th October 2024

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Posted 3 months ago

Hey Jordan, Thank you so much for your incredible review! We're thrilled to hear that you had an amazing experience and made lasting memories and friends along the way 😊. It’s wonderful that you enjoyed both the culture and the nightlife. We’re also so happy to hear that Kung made your trip special. We’ll be sure to pass along your kind words to her! 😊 And thank you for sharing that fantastic group photo! We love seeing our travellers’ experiences come to life! Wishing you all the best with your future adventures, and we hope to welcome you back soon! 🌎 Many thanks, The Gap 360 Team

Posted 3 months ago

“Very helpful and answered all my questions. This is the second trip I've booked and will be booking more in the future”

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(Becca M) - Posted 3 months ago

Hey Emily, Thank you for taking the time to leave your 5-star review 🤩. We are so pleased to hear this is your second trip with Gap 360 and we cannot wait to help you with your adventures 🌍 Best wishes, The Gap 360 Team

Posted 3 months ago

“Really easy and straightforward”

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(Casey A) - Posted 3 months ago

Hey, Thank you for your 5-star review 🤩 We are so pleased to hear your experience was easy and straightforward. Best wishes, The Gap 360 Team

Posted 3 months ago

“Luke was really helpful throughout the whole process and looking forward to living stories”

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(Luke M) - Posted 3 months ago

Hey, Thank you for your 5-star review 🤩 We are so pleased to hear Luke helped you when selecting your adventure! We will be sure to pass your kind words on to him and the team 😊 Best wishes, The Gap 360 Team

Posted 3 months ago

“i did the 25 day thai adventure, absolutely an experience of a lifetime! i had the most amazing time w our group and have memories that will last me forever! our tour guide Pond made the trip, he was always so involved and really made the experience memorable. if you’re lucky enough to have him as your tour guide i can guarantee it will be an excellent trip! couldn’t recommend the thai adventure more! if you’re thinking of booking, just do it! :)”

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Posted 3 months ago

Hey Elise, Thank you for taking the time to share your wonderful experience on the Thai Adventure trip 🤩 We are so pleased to hear it was the experience of a lifetime and that you had the most incredible time with your group🎉 We also appreciate your kind words about your tour guide, Pond, and will be sure to pass them on to the local team. We hope to see you on another trip soon. Best wishes, The Gap 360 Team

Posted 3 months ago

“Our 25day tour of Thailand was amazing, the way all of the accommodation and most activities were pre-paid through our itinerary was very helpful and relieved a lot of money stress. Nyla was our group tour guide and I do believe that without her the tour wouldn’t have been the same, she made us all feel so welcome and safe along with being so far away from home she made that experience a lot easier by being welcoming and caring ! Nyla was amazing in every aspect of our tour and I greatly appreciate her.”

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Posted 3 months ago

Hey Katie, Thank you for taking the time to write an incredible review about your Thai Adventure trip 🎉 We are so pleased to know you found the entire experience stress-free and that Nyla your guide was amazing throughout the tour 🤩 We will be sure to pass your kind words onto the local teams. We hope to see you on another adventure soon. 🌍 Best wishes, The Gap 360 Team

Posted 3 months ago

“Our tour guide Nyla was amazing, she really felt like our Mum through the trip. She had every situation under control at all times, allowing us to seamlessly get on with the activities without any hassle at all. Not only was she extremely easy to get on with, but she genuinely cared about all of us and made sure we were always okay and comfortable. The overall experience was fantastic but Nyla was definitely a strand-out factor of the trip. Please give that woman a raise because she made the whole experience that much more special!!!”

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Posted 3 months ago

Hi Harvey! Thank you so much for your wonderful review! 🌟 We’re so pleased to hear that Nyla made such a positive impact on your trip. It’s fantastic to know she created a warm and caring environment that allowed you to enjoy all the activities hassle-free. 🥰 We’ll be passing along your kind words to the teams in Thailand! ⭐ Your feedback means a lot to us, and we’re so glad to hear you had a wonderful time on the Thai Adventure 🎉 We hope to see you on another adventure soon! Best wishes, The Gap 360 Team 😊

Posted 3 months ago

“The price we paid was amazing value as we got to experience so much more than if we booked solo. Our tour guide NYLA really made the trip special. She went above and beyond for every one of us and made us feel safe at all times. She was like a best friend to us all while also keeping her authority, without Nyla the trip wouldn’t have been as special, her knowledge on every place we visited was amazing. Also the elephant sanctuary family that hosted us were so welcoming, very friendly and great fun. I wouldn’t change it for the world. As I said, Nyla was amazing throughout and the whole trip was very well organized, accommodation, transfers, and food included was perfect. Thank you gap 360 and especially Nyla for an amazing trip I’ll never forget 😊”

Gap 360 5 star review on 27th September 2024

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Posted 3 months ago

Hi Jenny, Thank you so much for your amazing review and for taking the time to share such a wonderful photo of your group! 🤩 We’re thrilled to hear how much you enjoyed the trip and that Nyla made such a positive impact on your experience. She’s truly a star, and we’ll be sure to pass along your kind words. 😊 It’s also wonderful to hear that the elephant sanctuary and the whole itinerary left such a lasting impression, and that you thoroughly enjoyed your time in Thailand with Gap 360! 🎉 It’s always great to see the memories made on our trips. We hope to welcome you on another adventure in the future! Best wishes, The Gap 360 Team

Posted 3 months ago

“I did the 25 day Thailand Adventure and had the best time. Our tour guide Nyla was amazing and made everything so easy and stress free really going out of her way for us.”

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Posted 3 months ago

Hey, Thank you for taking the time to leave a 5-star review about your Thai Adventure trip 🤩 We are so pleased to hear you had a wonderful time and your guide, Nyla was incredible! We will be sure to pass your kind words on to the local teams 😊 We hope to see you again on another adventure! Best wishes, The Gap 360 Team

Posted 3 months ago

“Had an amazing time experiencing the culture in Thailand. Our tour guide Nyla was absolutely phenomenal; gave us such an impressive look into the different cities and islands we ventured into, and made every activity we did even more of a joyful experience. Would absolutely recommend to anyone.”

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Posted 3 months ago

Hi Tom, Thank you so much for your fantastic review! 🤩 We're delighted to hear that you had an amazing time exploring the culture in Thailand and that Nyla made your experience even more special. We’ll be sure to pass along your kind words to her! We’re so grateful for your recommendation and hope to see you on another adventure soon! Best wishes, The Gap 360 Team

Posted 3 months ago

“I’ve had the best time of my life on this tour everything was really planned out well everything we did was so much fun and to top it all off they couldn’t have picked a better tour guide for us all. Nayla has gone above and beyond for all of us and she’s absolutely amazing, We all love her so thank you Nayla ☺️ x”

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Posted 3 months ago

Hey Olivia, Thank you for taking the time to leave such a wonderful review about your trip to Thailand with Gap 360 🌟 We are so pleased to hear you had the time of your life and that your guide Nayla went above and beyond! We will be sure to pass your kind comments on to the local teams 😊 We hope to see you on another adventure soon 🌍 Best wishes, The Gap 360 Team

Posted 3 months ago

“absolutely amazing, worth the price for sure, the tour guide nyla was incredible and looked after us the whole time and helped translate for me while i was in hospital. definately needs a raise! i cant get over how amazing the places we saw were, and most i didnt even know existed! i have enjoyed every day here.”

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Posted 3 months ago

Hi there, Thank you so much for your wonderful review🥳! We're so pleased to hear that you had an amazing experience and felt well looked after by Nyla – she truly goes above and beyond for our travellers, and we’ll pass on your kind words! We’re glad you discovered some incredible hidden gems along the way and that you found the tour great value for money! We hope to welcome you on another adventure soon!🌍 Best wishes, The Gap 360 Team

Posted 3 months ago

“Don’t waste your money! Booked an Australia trip to work with horses. The training farm was awful people weren’t allowed to speak their own language. Experienced abuse on another horse farm and no health and safety prep was electrocuted by unmarked fence. Treated very badly, shouted at and was groomed by farmer on first evening/day and felt very unsafe!!”

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Posted 3 months ago

Hi Sofia, Thank you for providing your feedback, at Gap 360 ensuring the safety and well-being of all our participants is our highest priority, and the issues you've raised are not in line with the standards we uphold and maintain with all our local teams. We have taken your comments very seriously and we are committed to investigating this matter thoroughly and would appreciate the opportunity to speak with you directly to gain more details and address your concerns. Please reach out to us at info@gap360.com so we can thoroughly review your concerns. Best wishes, The Gap 360 Team

Posted 3 months ago

“My 25-day trip to Thailand was absolutely amazing. Each day was packed with unforgettable activities—from exploring Bangkok’s bustling streets to relaxing on pristine beaches, and trekking through lush jungles. The diversity of experiences made every moment special. Our tour guide, Mr. Patrick, was the heart of the trip. Friendly, approachable and caring, he felt more like a friend than a guide. His knowledge and genuine selflessness made the trip even more memorable. Thailand’s beauty, paired with incredible memories and people, made this trip truly unforgettable.”

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Posted 3 months ago

Hey Millie, Thank you for taking the time to leave such a wonderful review about your Thai Adventure trip and your guide, Mr. Patrick 🤩 We will be sure to pass your kind words on to the local teams. It was great to hear about all of your unforgettable experiences throughout the trip. 😊 We hope to see you on another trip soon. 🌍 Best wishes, The Gap 360 Team

Posted 3 months ago

“Had the best 25 days in Thailand, Pond was the best tour guide and never failed to make us laugh everyday. We packed in so many activities felt like we were there for 3 months.”

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Posted 3 months ago

Hey Allaway, Thank you for your incredible 5-star review 🤩 We are so pleased to hear you had such a wonderful time in Thailand and your tour guide, Pond was exceptional🥳. We will be sure to pass on your lovely comments to the team. Best wishes, The Gap 360 Team

Posted 3 months ago

Gap 360 is rated 4.8 based on 1,942 reviews