Gap 360 Reviews

Name: Gap 360
Address: 121-123 Mount Pleasant Rd, Tunbridge Wells, Kent
Rating: 4.76

4.8 Rating 1,987 Reviews

92 %

of reviewers recommend Gap 360

Company Reviews

Metrics

Info

4.8

Based on 1,987 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Gap 360 5 star review on 18th February 2025

Ava

Harry C

Gap 360 5 star review on 10th February 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“such an amazing experience, would recommend to anyone who is worried about travelling solo best way to make new friends and explore”

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Posted 3 weeks ago

Hey Amelie, Thank you for sharing your experience! We're so happy to hear you had an amazing time. 😊 Your recommendation means the world to us—here's to many more adventures ahead! 🌏 Best wishes, The Gap 360 Team

Posted 3 weeks ago

“This trip was the best experience of my life. The whole trip was thoroughly thought through and planned. Our tour guide Nyla was the light of the trip. She made sure everything ran smoothly and I cannot fault her one bit. She made my experience unforgettable. I’ve definitely made friends for life from this trip!”

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Posted 3 weeks ago

Hey Ellidh, Thank you so much for your heartfelt review! We're over the moon to hear that this trip was the best experience of your life. 🌟 Nyla will be thrilled to know she had such a positive impact on your journey—she truly is amazing! We're so glad everything ran smoothly and that you've come away with unforgettable memories and lifelong friends. Here's to many more adventures ahead! 🌏 Best wishes, The Gap 360 Team

Posted 3 weeks ago

“The most amazing experience, Nyla was the best tour guide! We had so much fun with her, made everything so easy for us, 100% recommend doing a gap360 tour makes the travelling so much easier!”

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Posted 3 weeks ago

Hey, Thank you so much for your kind words! We're thrilled to hear you had such an amazing experience and that Nyla made your trip so memorable. She truly is fantastic at what she does, and we'll be sure to pass along your lovely feedback to her! 😊 We hope to see you on another Gap 360 adventure soon! 🌏 Best wishes, The Gap 360 Team

Posted 3 weeks ago

“Honestly so helpful. Before I found gap360 I had trouble finding out certain answers and didn’t know what steps to take in order to achieve my dream. But Luke at gap360 was so helpful, answered any questions I had and has helped me achieve my dream.”

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(Luke M) - Posted 4 weeks ago

Hey James, Thank you so much for your kind words! We're thrilled to hear that Luke was able to help you every step of the way and provide the answers you needed to make your dream a reality. At Gap 360, we’re all about supporting our travellers, and it’s amazing to know we’ve been a part of your journey. 🤩 Wishing you the best adventure ahead, and if you ever have more questions or need further support, we’re always here for you! Best wishes, The Gap 360 Team

Posted 4 weeks ago

“Amazing service, very efficient and clear and concise, would recommend to anyone!”

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(Luke M) - Posted 4 weeks ago

Hey William, Thank you for your review 🤩 Wishing you an incredible time on your travels 🌏 Many thanks, Aimee

Posted 4 weeks ago

“We haven't even been on our trip yet and I am so thankful to the team at Gap360, especially to Luke who has helped us put this trip together! We really are grateful for the advice and recommendations Luke has given us and we cannot wait for to go now! 100% would recommend, thanks again Luke!”

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(Luke M) - Posted 1 month ago

Hey Isla, Thank you for taking the time to leave such a wonderful review 🥳 We are so pleased Luke has helped you book your dream trip and we cannot wait to assist you with all the pre-planning. Wishing you an incredible time on your travels 🌏 Best wishes, The Gap 360 Team

Posted 4 weeks ago

“Maddison at Flights 360 was a great help in booking my flights! She was very friendly and reassuring, and the booking process was very easy.”

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Posted 1 month ago

Hi, Thank you so much for your kind words! We’re so happy to hear that Maddison was able to make your flight booking process smooth and stress-free. She’ll be thrilled to know that you found her helpful and friendly! We really appreciate your feedback and are here anytime you need assistance with future bookings. Wishing you an amazing trip ahead! 😊 Best wishes, The Gap 360 Team

Posted 1 month ago

“Flights 360 made booking my flight for my trip super easy!! They were really helpful, quick to respond and made the process so smooth. I would definitely recommend if you need help with booking flights! Thank you guys :)”

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Posted 1 month ago

Hey, Thank you so much for your wonderful feedback! We’re thrilled to hear that Flights 360 made booking your trip easy and stress-free. 🙌 Our team is always here to help make travel planning as smooth as possible. If you need any help with future flights or trips, don’t hesitate to reach out. Wishing you an incredible journey ahead! ✈️🌍 Best wishes, The Gap 360 Team

Posted 1 month ago

“The before hand service of booking a trip is amazing i got checkup on anything answered they were amazing couldn’t fault hopefully my trip is as good as the treatment”

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(Becca M) - Posted 1 month ago

Hey Amber, Thank you for the lovely feedback! 🌟 We're so happy you had a great booking experience with us. Now it’s time for the adventure to begin 🎉If you need anything along the way, we’re always here to help! Best wishes, The Gap 360 Team

Posted 1 month ago

“Very helpful company, have used several times for different trips & they have always answered any questions I've had about the tours un advance. Would highly recommend.”

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(Casey A) - Posted 1 month ago

Hey Jodie, Thank you so much for your kind words and continued support! 🌍✨ We're thrilled to hear you've had great experiences with us and that we've been able to answer all your questions. Here's to many more adventures ahead! 🌴 Best wishes, The Gap 360 Team 💛

Posted 1 month ago

“Really informative and easy to access help and advice. Would highly recommend.”

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Posted 1 month ago

Hey, Thank you for taking the time to leave such a wonderful review of our services 🤩 Wishing you an incredible time on your travels. Many thanks, The Gap 360 Team

Posted 1 month ago

“Luke was extremely helpful”

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(Luke M) - Posted 1 month ago

Hey, Thank you for taking the time to leave a lovely review 🤩 Many thanks, The Gap 360 Team

Posted 1 month ago

“Very helpful and very clear website. They reply to queries promptly and answer all your questions! Very good prices for what they include, would deffo recommend”

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(Casey A) - Posted 1 month ago

Hey Anna, Thank you so much for your lovely review! We're thrilled to hear you found our website clear and helpful, and that our team was able to promptly answer your queries. We really appreciate your recommendation and hope to help you plan more adventures in the future!🎉 Best wishes, The Gap 360 Team

Posted 1 month ago

“An absolutely amazing experience from start to finish. Easy booking process, incredible activities and met amazing people whilst staying in the most beautiful locations. Our tour guide Patrick was exceptional - he really went above and beyond to make our trip fun and we couldn’t have asked for a better tour guide to make our time so memorable - funny, caring, helpful and a 10/10 guide and friend! Only downside to the group were some members constantly complaining as they were expecting 5* resorts and not hostels on a backpacking trip! Once again an amazing trip that took out all the stress of planning, with our tour guide Patrick being an absolute star.”

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Posted 1 month ago

Hey Sabina, Thank you so much for your glowing review! 🌟 We're thrilled to hear you had an amazing experience from start to finish and that the booking process, activities, and beautiful locations exceeded your expectations. Meeting incredible people along the way is truly one of the best parts of travel! A huge shoutout to Patrick for making your trip so memorable – he’ll be absolutely delighted to hear your kind words. Thank you once again for travelling with us, and we hope to welcome you back for another unforgettable adventure soon! ✨ Best wishes, The Gap 360 Team

Posted 1 month ago

“This is the 2nd time I have used gap360 to book a trip, as a solo traveller these tours makes it easier for me travel as I know I will be with people once I arrive at my destination. I'm not big on organisation so having it all dine for me puts my mind at ease. With times booking with gap360 has been quick and easy. Thailand 25day adventure was absloutey incredible, the people you meet along the way are amazing and the tour itself is packed with fun activities.”

Gap 360 5 star review on 7th January 2025

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(Luke M) - Posted 1 month ago

Hey Chloe, Thank you for your wonderful review! We're so pleased to hear you've had another great experience with Gap 360☺️. It's great to know our tours help make travelling as a solo adventurer stress-free and enjoyable for you. The 25-day Thailand Adventure sounds like it was an incredible experience, and we're thrilled you loved the activities and the amazing people you met along the way. Thank you for choosing us again—we’d love to help you plan your next adventure! Best wishes, The Gap 360 Team

Posted 1 month ago

“This tour has been so good and I have a fantastic time. Patrick has been unbelievable and was so funny and helped us a lot. He really made the tour what it was and am so thankful for him. The only problem with the tour were the other people who constantly complained about the accommodations and activities, creating a negative atmosphere. These complaints were absolutely unnecessary as though some accommodation were not 5* - for the price we paid I think we were treated very well and were provided with everything that was necessary to have a good time. I was very happy with the overall experience and would defo recommend in the future 👌🏽 - once again Patrick was definitely the best part of the trip 🙏”

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Posted 1 month ago

Hey Seth, Thank you for your thoughtful review! 🌟 We’re so glad you had a fantastic time on the tour and that Patrick made such a positive impact—he truly is amazing and we will be sure to pass your kind words on to the team! It’s great to hear you appreciated the value of the trip and all it included. 🏝️ Thank you for your recommendation—we’d love to see you on another adventure in the future! 🌏 From The Gap 360 Team

Posted 1 month ago

“Had the most amazing few weeks with Patrick and the group! Was such a fantastic tour, we got to see and do so much and Patrick was so helpful and knowledgeable, a real credit to the company!”

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Posted 1 month ago

Hey Molly, Thank you for your amazing feedback! We're so glad to hear you had a fantastic time with Patrick and the group—he truly is a star! 🌟 It's wonderful to know you enjoyed all the sights and activities while on tour. 🏝️Thank you for choosing Gap 360 for your adventure—we’d love to see you on another trip soon! 🌏 Best wishes, The Gap 360 Team

Posted 1 month ago

“I just finished the Thai Adventure trip and it was an amazing experience! All activities were super well organized and very fun to do! I met some of the best people and Thailand is really beautiful! Our tour leader Patrick really made the trip, he is super sweet, involved, caring and always does his best to make every day great for us! This trip wouldn't be complete without him! Thanks you so much Patrick!”

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Posted 1 month ago

Hey Sacha, Thank you so much for your lovely review! 🌟 We're thrilled to hear you had an amazing time on the Thai Adventure trip! 🏝️ It sounds like Patrick truly made your experience unforgettable—he’ll be so happy to hear your kind words! Thanks for choosing Gap 360—we hope to see you on another adventure soon! ✈️ Best wishes, The Gap 360 Team

Posted 1 month ago

“First of all, I would like to sau that pur tour guide, Patrick, was incredible. He really did make the tour what it was. He is very friendly, and took the time to get to know everyone individually. He deserves all the recognition in the world for his work. 10/10. The people I met were also amazing and without them i really dont think id have stayed (im not the only one who has said this either, and some members did infact leave early). Now for the tour itself and gap360 mpre broadly... the activities and accomodation were significantly below the standard I (and many others in the group) expected for the cost of the tour. Many of the hostels had ants in the beds, the rooms often had mosquitos with no nets and we often had no hot water to shower in. In one hostel, we had large towels as blankets. There is no excuse for this whatsoever, backpacking or not. The "home stay" led to a number of group members wanting to leave the tour early. It was muddy, with no flushing toilets, no drinking water and no toilet paper available. There was a bird in our room, a stray dog that came in, and we were not even provided with a pillow. We spent the day there with nothing to do other than "explore the village", but there was really nothing to see other than animals sadly tied up unable to move freely. The trip's included activities were often free if not very cheap and whilst I understand gap360 need to make a profit, the tour in no way reflects the cost. Other group members who had done tours with other well known companies stated that this tour and the accomodation/activities provided were by far the worst they had ever experienced despite this tour costing substantially more than others. When we raised concerns with gap360 during the tour, they did not make any changes in order to make people feel better or provide any support whatsoever. Their response stated that it was a backpacking trip and hence, consisted of hostels but there are many hostels that are of much better standard than many of those we stayed in. It is also worth mentioning that whilst some lunches and breakfasts were included, these were often extremly limited, basic and ridden with flies meaning we had to buy our own. We did of course visit some beautiful places, and made memories to last a lifetime, but sadly much of the accomodation and lack of included quality activities meant that lots of us were left feeling disappointed and like we had not got to explore the places we visited properly. There were some good activity options, provided by our tour guide, which we were grateful for but these were not included and tended to be the more pricey ones. All in all, I would not recommend gap360 for this tour. I really wish I could I say it was an incredible experience but quite frankly it was substandard. I'll be going with other well known companies in future”

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Posted 1 month ago

Hi, Thank you so much for taking the time to share your feedback with us. We’re thrilled to hear that Patrick had such a positive impact on your experience. He truly is a standout member of our team, and we’ll be sure to pass along your kind words to him! We understand that everyone’s experience can vary, and we truly value your feedback. Our Thailand tour is one of our most popular, and the trip has 100's five-star reviews from Gap 360 travellers who enjoyed the authentic experiences and beautiful locations Thailand has to offer. We always aim to provide a balance of adventure, comfort, and cultural immersion on our trips. As a trusted and reputable tour agency, we continuously review our tours, health and safety protocols, and overall customer experience. We are committed to putting our customers at the forefront of all decisions to ensure the highest standards of service and safety. We were surprised to hear your comments about the value for money for the trip as the tour is competitively priced with all accommodation, transport and listed inclusions available on the website. We are pleased to hear that you enjoyed the beautiful places you visited and the meaningful memories you created. We’re committed to continuing to enhance the experiences we offer, and we hope to have the opportunity to welcome you on another Gap 360 adventure in the future. Thank you again for your feedback, and we wish you all the best on your future travels. Best wishes, The Gap 360 Team

Posted 1 month ago

“I’ve just completed my 25days in Thailand with Tour Guide Mr Patrick. To start with the tour was amazing I felt that I got to experience the true culture and beauty of Thailand and it was a well planed experience. Definitely worth the money. As for Patrick. I have made a friend for life with Patrick. He is so kind caring and always brought joy to the group. He has given us great insight into Thailand and advice on what to in order to make the most out our time here. Patrick was always there for us when we were ill or injured leaving me feel safe in his company over the 25days. Then there’s Patrick dedication to Gap360, we knew he had lost going on in his personal life throughout the trip and this did not prevent him from staying professional and allowing us to get the most from the tour. Patrick is a true credit to the company and Thailand and will forever feel fortunate to have experience Thailand alongside him, thank you.”

Gap 360 5 star review on 5th January 2025

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Posted 1 month ago

Hey Ella, Thank you so much for your thoughtful review! 🌟 We’re absolutely thrilled to hear that your 25 days in Thailand were such a wonderful experience. It’s fantastic to hear how much Patrick made a difference throughout your trip. His kindness, care, and dedication truly shine, and we’re so happy he was able to offer both great insights into Thailand and the support you needed. 🫶 Patrick is definitely a true credit to Gap 360, and we’ll be sure to pass along your heartfelt feedback to him! Also, we absolutely loved all the photos you shared! 📸 It’s wonderful to see the memories you created and the joy you had throughout the tour. Thank you again for sharing your experience with us, and we hope to welcome you on another adventure soon! 🌍💙 Best wishes, The Gap 360 Team

Posted 1 month ago

Gap 360 is rated 4.8 based on 1,987 reviews