Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 11,635 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 11,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 1 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Gabor shoes and boots. Always my first choice and they never dissapoint. Beautifully made and comfortable.”

Helpful Report

Posted 3 months ago

“I will be sending them back as they are too long and narrow.”

Helpful Report

Posted 3 months ago

Thank you for your review. I am sorry to hear that you found the Gabor Squeeze to be too long and narrow. We hope that you find the return process to your satisfaction and easy to use. All refunds are done within 4 days of us receiving your return. Kind regards, Janice - customer services

Posted 3 months ago

“Comfortable wide fitting boots! Im very pleased with the quality,fit and look of them!”

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Posted 3 months ago

“I ordered a pair of boots . I have been searching for years for a pair of slim leg boots and I am delighted with my purchase. I only hope the same brown ones come back into stock in my size. Here’s hoping”

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Posted 3 months ago

“Perfect fit as expected”

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Posted 3 months ago

“An excellent service and delivery provided My new Gabor boots feel comfortable and are of good quality”

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Posted 3 months ago

“Very comfortable pair of boots, I would recommend them. Quite tight to get on.”

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Posted 3 months ago

“I have purchased several pairs of Gabor shoes and boots over the years and have been very pleased with them, they have been comfortable, stylish and durable. Unfortunately I haven't had the same luck with the most recent pair I purchased (Jude Ladies' ankle boots, grey suede) - they are hard and uncomfortable with thin lining, and they haven't softened with wear, very disappointed.”

Helpful Report

Posted 3 months ago

Thank you for your review. We are sorry to hear that you are finding the Gabor Jude to be uncomfortable for you. They are a sturdier boot with a thicker sole and the sole may not be as flexible as others Gabor boots you have had. I do hope that in time as you wear them, they do become more comfortable for you. Kind regards, Janice - customer services

Posted 3 months ago

“Comfortable, well made, look great!!”

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Posted 3 months ago

“The shoes looked really well made but I need a wide fit & these were not wide at all. I couldn't get on either the boots or shoes I ordered. Most disappointed, has put me off purchasing anything further from Gabor!! Couldn't knock the customer service though just a pity the footwear doesn't fit me!!.”

Helpful Report

Posted 3 months ago

“Lovely boots. Very soft leather. Quite slim around the ankle which I like because I have thin ankles.”

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Posted 3 months ago

“The shoes ordered were delivered but each was a different size”

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Posted 3 months ago

Thank you for your review. I apologise sincerely that you received an odd pair of shoes. I can see that you have been in touch and we have arranged to have these back and another pair sent to you. We do hope that you are happy with your new shoes and apologise for your inconvenience. Kind regards, Janice - customer services.

Posted 3 months ago

“Terrible experience. I received boots that had been returned and were worn. I also purchased the same pair of trainers twice as I loved the style and they both came apart in the same place. I emailed and received to reply re the trainers and included them in a video of the boots that arrived worn and the trainer issue wasn’t addressed. I have now returned the boots and turned down an offer of a 20% discount given they were in such a terrible condition.”

Helpful Report

Posted 3 months ago

Thank you for your review. I am sorry to hear that you feel that the boots had been worn. We do get returns back where people may have tried them on for fit, but all should be checked upon return to ensure that they are not worn, and again checked if they are being sent out for an order. I apologise that on this occasion it seems we have let you down. With regard to the trainers, I cannot see a previous order from us for these, if you have an order number or receipt if bought from store, please do get in touch again so that we can look into this for you. If you bought them elsewhere, you would need to get in touch with the retailer you bought them from, or you can contact the Gabor agents for the UK on 01642 677222. I do hope that this helps. Kind regards, Janice - customer services

Posted 3 months ago

“I bought off line as I went into your Northallerton store and after waiting a long time and asking several staff members to help ( several were in the stock room) I walked out and ordered on line The sandals are very nice but sadly the back strap needs shortening which Timpson says is £17 :-((”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave us a review. We have a 365 day returns policy, so if your shoes are unworn they can be returned to us for a refund. If the shoes are not suitable, you can take to your closest Charles Clinkard branch or post to our Head Office. I am sorry you were not able to order in store due to it being busy but glad you were able to navigate our website easily to place an order. If you need any assistance our Customer Service Team is available 7 days a week. Kind regards, Hannah, Customer Services

Posted 3 months ago

“Absolutely beautiful shoes and so comfortable all day and evening also stylish.”

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Posted 3 months ago

“I can’t give any opinion for the shoes as the delivery ended in failure due to the parcel has been lost in transit n I feel very disappointed!”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave us a review. I sincerely apologise your order was not received. We have launched an investigation with the courier to look into this further, but please be assured a full refund has been issued to your original payment method. The item is still in stock so if you would like to place a new order, you are free to do so. Kind regards, Hannah, Customer Services

Posted 3 months ago

“The delivery was quick. Sadly the quality of the shoe was terrible. Fit was fine so I decided to go for a walk. I had peeled skin after just 30 minutes of walk. The shoes left black colour marks on my knee highs which was very annoying. The customer service was very quick to respond and they sent me a prepaid return label. I have sent the shoes back and am waiting for their reply. It's sad because I really liked the shoe. I have been wearing Gabor shoes for many years but it was very disappointing this time.”

Helpful Report

Posted 3 months ago

Thank you for your review. I am sorry about the problem you have had with your purchase, but am happy to hear our Customer Service Team were able to assist you quickly and efficiently. Once your return has been received, we will be in touch to discuss the next steps. Kind regards, Hannah, Customer Services

Posted 3 months ago

“Lovely shoes - great price”

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Posted 3 months ago

“Love all Gabor shoes. These sneakers are so cute and comfy. I live in the US and the delivery was so fast”

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Posted 3 months ago

“Excellent service, easy to order and goods came quickly.”

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Posted 3 months ago

Gabor Shoes is rated 4.6 based on 11,635 reviews