Future Proof Insurance Reviews

Name: Future Proof Insurance
Address: Priory House45-51 High Street, Priory House45-51 High Street, Surrey
Rating: 4.92

4.9 Rating 1,369 Reviews

100 %

of reviewers recommend Future Proof Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,369 reviews

Shipping & Delivery
Documents Delivered On-time	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Future Proof Insurance:

Life is uncertain and our aim is to provide you with the peace of mind that you and your family have financial security in times of need.

Income Protection | Critical Illness | Life Insurance | Gift Inter Vivos | Business Protection

We are advisers, not sales people. You and your family come first and are at the heart of any advice we provide.

Future Proof Ltd is an appointed representative of St. James’s Place Wealth Management plc, which is authorised and regulated by the Financial Conduct Authority. FCA number: 825935

Visit Website

Phone:

01737 336 990

Email:

nadia@futureproofinsurance.co.uk

Location:

Priory House45-51 High Street,
Priory House45-51 High Street
Surrey
RH2 9AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very patient service, explaining everything I asked and I felt very assured I had chosen the correct product. Not pushy, just helpful and professional.”

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Posted 3 years ago

“Connor was very friendly, approachable and made time to keep me in the loop throughout the process. Thank you!”

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Posted 3 years ago

“Incredibly helpful and valuable advice, something we should have looked into years ago”

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Posted 3 years ago

“I would like to say thank you Paul Richardson. With his knowledge and experience I am now fully covered in all eventuality as I had adequate life insurance, But was not covered being self employed and being unable to work due to illness long term or short periods. I feel better about life and don't have the stress or worry now. Again Paul thank you and keep up the good work”

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Posted 3 years ago

“My query was answered professionally and with charm.”

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Posted 3 years ago

“My call to Future Proof was answered quickly. Hannah M. was friendly and polite. She took me through form filling that I needed guidance on. Very proficient. Excellent customer service, well done. Thankyou.”

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Posted 3 years ago

“Very helpful and polite”

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Posted 3 years ago

“My call was taken by a very well spoken woman who felt with my query with ease. First class service”

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Posted 3 years ago

“Emma was absolutely fantastic, good knowledge, super polite and friendly. Got the life cover we needed, always better speaking to people who know what they are doing. Fantastic work by Emma.”

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Posted 3 years ago

“I was helped by Paul Richardson to obtain life insurance with LV. He was extremely pleasant and helpful and gave me all the options open to me. In view of this I would have no hesitation in recommending Future Proof to others.”

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Posted 3 years ago

“Really helpful staff. They did a great job of looking into the options available for me and giving me advice where I needed it.”

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Posted 3 years ago

“Future Proof were very helpful in supporting me In changing my current life policy. This involved many phone calls to ensure I was happy with the advice provided. Their advice and guidance was invaluable and it was about what I required to suit my needs and requirements.”

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Posted 3 years ago

“Hannah at FutureProof gave us excellent help to choose the correct trust for our life insurance policy.She went over the document with me on the phone and was happy to answer all the questions I asked her. Great service.”

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Posted 3 years ago

“Excellent clear understandable information ,help & advice from June, Can I sign her up to be my personal contact !!!!!”

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Posted 3 years ago

“You can tell they're on commission. Lots of unnecessary calls. I didn't look for futureproof, they got my number via a comparison site I'd used.”

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Posted 3 years ago

Thank you for your review. Future Proof is not partnered with any price comparison websites. We are a family run business that provides administrative assistance for life insurance applications. You may have used your employee benefits portal to access a particular insurance company? We only assist clients with their applications if help or advice is required to allow them to proceed. This often requires us to leave messages for applicants if we are unable to make contact with them, and there is a risk that their application may be stalled as a result. We are only able to do this if clients have opted into this service at outset in accordance with GDPR rules. There would have been a landing page between your employee benefits and the Insurer's website that you would have said: “Accept our terms of business and privacy policy. Future Proof, the administrators, would like to keep you updated with your application process. Click here to read our privacy statement” We do not receive a commission from any employee benefits companies, or price comparison sites as we feel this would be unethical, instead preferring to provide outstanding customer service and support.

Posted 3 years ago

“Future Proof Insurance ensured we found the life insurance that was right for us. We struggled to find insurance that would provide us with cover for breast cancer due to existing conditions. Molly quickly got in touch with a large number of different insurers in order to find the policy that provided the cover we were after. Everything was explained clearly to us and we were very impressed by the service offered.”

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Posted 3 years ago

“He was brilliant”

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Posted 3 years ago

“Paul at Future Proof was excellent in helping us to source a new life & critical illness cover after moving home. Nothing was too much trouble and the advice we received was absolutely invaluable. Thank you!”

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Posted 3 years ago

“The advisor Molly was a very knowledgeable professional who worked hard to get me the best policy at the best price. I would recommend Future Proof without hesitation.”

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Posted 3 years ago

“Friendly knowledge staff who have your best financial interests at heart.”

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Posted 3 years ago

Future Proof Insurance is rated 4.9 based on 1,369 reviews