Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,563 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the chairs. Ordered 4 different colours. Arrived within a couple of days. Great price.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this fantastic review! We're so pleased you're happy with your chairs, we do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living

Posted 3 years ago

“Incredible customer service. They were very quick to respond and had answers for all my queries. They even sent videos of the products I was interested in to help me decide.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this lovely review. We're so pleased you're happy with the experience and service received while shopping with us. We pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“I'm a returning customer to Fusion Living having bought several items from them before. I most recently ordered 6 of the Eiffel Inspired chairs for our new meeting room at work. We already have these chairs in our staff area and they are perfect. As always the customer service is second to none with great communication and updates along the way. The chairs are excellent quality and very durable so a great choice for our work environment. Thanks again Fusion Living for a first class service!”

Helpful Report

Posted 3 years ago

Hi Zoe Thank you for taking the time to write us this great review. We're so pleased you're happy with your orders and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope to welcome you back again in the future. Best Wishes, Fusion Living

Posted 3 years ago

“Fantastic arrived ahead of already quick delivery time and kept informed by email. Would recommend.”

Helpful Report

Posted 3 years ago

Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living

Posted 3 years ago

“very helpful assistant, sorted out order in no time!”

Helpful Report

Posted 3 years ago

Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living

Posted 3 years ago

“Love the chairs - good quality. Easy to assemble. Prompt delivery.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this fantastic review! We're so pleased you're happy with your chairs. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“I am very impressed not only with my purchase, but also with the help I got when ordering.. I would definitely buy from you again, and highly recommend you.. Many thanks Denise.”

Helpful Report

Posted 3 years ago

Hi Denise, Thank you so much for taking the time to write this kind review. We pride ourselves on exceptional customer service, so this is great to hear! We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Two beautiful chairs. Good value for money and excellent customer service. I highly recommend.”

Helpful Report

Posted 3 years ago

Thank you for your great Review! We really appreciate you taking the time to write this. We hope to welcome you back again. Best wishes, Fusion Living

Posted 3 years ago

“Contact made to enquire about the colour of a product, Carley at FL gave me a good clear indication of the colour and also provided a customers home photo. Not received my chairs yet, as they are on back order, but I’m confident they are just what I am looking for. Quick responses by email, delighted with the service so far.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write this excellent review for us. We really appreciate your feedback and will ensure that this is shared with the team. Thank you for shopping with us. Best wishes, Fusion Living

Posted 3 years ago

“Such a refreshing company to order from. Excellent pricing for such lovely products. I got a phone call to confirm delivery date and to check things were ok and the delivery drivers were so helpful. It’s a pleasant change to receive excellent personal customer service.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this lovely review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is so great to hear. We hope to welcome you back again soon! Best Wishes, Fusion Living

Posted 3 years ago

“Great dining chairs. Really easy to put together and feel comfortable and robust. Delivery was reasonably quick too.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this great review, Franklin! We're so pleased you're happy with your dining chairs and the service provided. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“I highly recommended fusion living. The chairs I bought are really nice and good value for money. Delivered quickly and I received excellent customer service.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this review, Chris. We're so pleased you're happy with your chairs and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is really great to hear. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Excellent value loads of choice colours mine are perfect”

Fusion Living 5 star review on 20th May 2021

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this lovely review. We're so pleased you're happy with your chairs, they look amazing! We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Another purchase from Fusion Living and yet again the customer service was fantastic. We had to wait for our stools but we were kept updated.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with the service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear! We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Beautiful chairs. I’m so delighted with them. I gave 4 stars because I had to buy longer screws to attach the seat pads to the chair. This was because on only two of the chairs the holes for the fittings were countersunk, meaning that for two of them, the screws were too short. A job for the quality control team, I think. However, they’re sturdy and lovely colours. I’ll be ordering some more.”

Helpful Report

Posted 3 years ago

Thank you for your Review, Nina. We are so delighted that you love your chairs! We’re really sorry that you didn’t receive the correct screws and had to purchase these yourself. We of course would have sent you the correct fittings if we were informed. We look forward to welcoming you back in the future. Best Wishes, Fusion Living

Posted 3 years ago

“Excellent service. Arrived quickly and well packaged. Delighted with my chair”

Helpful Report

Posted 3 years ago

Thank you for your great Review, Shirley! We really appreciate you taking the time to write this. We hope to welcome you back again. Best wishes Fusion Living

Posted 3 years ago

“Many thanks for your time in sending the correct fixings for the chair purchased. You contacted me to say that you had originally sent the wrong fixings. Impressed with your actions.”

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Posted 3 years ago

Thank you Paul for taking the time to write this fantastic Review. We really pride ourselves on exceptional customer service, so feedback like this means a lot to us! We hope to welcome you back again soon. Best Wishes, Fusion Living

Posted 3 years ago

“Nice comfortable chairs”

Fusion Living 5 star review on 15th May 2021

Helpful Report

Posted 3 years ago

Thank you for taking the time to give us this fantastic review! We're so pleased you're happy with your chairs, they look great! We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Excellent”

Helpful Report

Posted 3 years ago

Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living

Posted 3 years ago

Fusion Living is rated 4.8 based on 1,563 reviews