Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,562 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yet another fabulous experience with Fusion Living, very professional customer service and super fast delivery.”

Helpful Report

Posted 2 years ago

Good morning, We're really happy to hear you had a fabulous experience with us and are pleased with our customer service and delivery. It means a lot to have such a lovely review! We hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Arrived on time. Pleased with stool.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for leaving us a lovely review. We're really happy to hear that your stool arrived on time and you're pleased with the product. We hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Es hat alles perfekt geklappt. Schnelle, unkomplizierte Lieferung. Jederzeit wieder! Ware Topqualität!”

Helpful Report

Posted 2 years ago

Guten Morgen, Vielen Dank, dass Sie uns eine so tolle Bewertung hinterlassen haben! Wir freuen uns sehr, dass Sie mit der Qualität des Produkts und dem Lieferservice zufrieden sind. Wir hoffen, Sie in Zukunft wieder bei Fusion Living begrüßen zu dürfen. Schöne Grüße, Fusion Living

Posted 2 years ago

Good morning, Thank you for leaving us such a great review! We're really happy to hear you're pleased with the quality of the product and the delivery service. We hope to welcome you back to Fusion Living in the Future. Best Wishes, Fusion Living

Posted 2 years ago

“Really good quality product, very fast delivery well packed and great service.”

Helpful Report

Posted 2 years ago

Good morning Kathryn Thank you for leaving us a great review. We're really glad you're happy with the quality of the product, delivery and service received! We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“We ordered 4 chairs and needed the cap protectors too, when contacting customer services they were first class and called us straight away yo make sure everything was okay and confirmed our order to us. Excellent customer service is rare these days unfortunately but Fusion Living are always first class.”

Helpful Report

Posted 2 years ago

Good morning Dawn and Mark, Thank you for leaving us a great review. We're really glad you're happy with our customer service and new chairs! We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Excellent. Quick and relevant answer to all my questions.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for leaving us a great review. We're really glad you're happy with your shopping experience! We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“I I am a returning customer very good service would recommend”

Helpful Report

Posted 2 years ago

Good morning Paul, Thank you for leaving us a great review. It's lovely to see a returning customer and we are really happy you're pleased with the service received! We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Great price, a great product, and was delivered by dpd promptly. I usually try to shop with companies that use their service as it always goes smoothly. 5 *”

Helpful Report

Posted 2 years ago

Good morning Phillip, Thank you for leaving us a great review. We're really glad you're product and the delivery service. We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Excellent customer service when I ordered on the phone. Very helpful. The chairs arrived promptly. They look really good in our dining room. Would order from them again.”

Helpful Report

Posted 2 years ago

Good morning Noelle, Thank you for leaving us a great review. We're really glad you're happy with our customer service and new chairs! We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Very good delivery and communication. Delighted with the chairs.”

Helpful Report

Posted 2 years ago

Good morning Cyndy, Thank you for leaving us a great review. We're really glad you're happy with the delivery and communication. We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Ordering with Fusion Living is very straightforward and the items arrived well packed within 4 days. The chairs are sturdy and well made for a reasonable price. I would be pleased to order from them again.”

Helpful Report

Posted 2 years ago

Good morning Pat, Thank you for leaving us a great review. We're really glad you're happy with our service and chairs! We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Easy, hassle free and good quality. We paid more to purchase from a UK supplier and pleased we did. They were delivered with the days specified, good packaging, assembled with ease and they look great. I would recommend drilling a pilot hole for the screws as the hard leg wood is difficult to screw into. Otherwise a great experience from fusion living. Thank you”

Helpful Report

Posted 2 years ago

Good morning Claire, Thank you for leaving us a great review. We're really glad you're happy with our service and the quality of the product. We appreciate your feedback on this thank you. We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Très content des chaises, et livraison rapide.”

Helpful Report

Posted 2 years ago

Bonjour Christophe, Merci de nous avoir laissé une excellente critique. Nous sommes vraiment heureux que vous soyez satisfait de vos nouvelles chaises et de la livraison rapide ! Nous espérons que vous apprécierez votre nouvel achat et nous espérons vous accueillir à nouveau chez Fusion Living à l'avenir. Meilleurs vœux, Fusion Living ---- Good morning Christophe, Thank you for leaving us a great review. We're really glad you're happy with your new chairs and the fast delivery! We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Brilliant service from Fusion Living. Ordered and within a few days received confirmation that the order has shipped, sent via DPD who kept me informed along the way, I had to reschedule deliver which DPD did without issue through the app and was supper convenient, arrived on time and well packaged. The tulip chairs are really nice, solid cast base, that has a ball bearing swivel mechanism build in, nice as weighty with felt pads pre applied to the base, nice touch, the seat itself is plastic but of very high quality moulding with no sharp edges at all and thick moulding so sturdy without much flex when sat on and all held together with 6 bolts ensuing it's a solid price when put together. One minor issue with a price damaged in transit, it happens, Customer service was A1 though when I contacted them, super helpful, agreed a resolution and email me with confirmation of what what was agreed, replacement price arrived next day as stated and with extra packing to make sure it arrived in perfect condition. Could not be happier with the quality of product or service from Fusion Living. Great job and plan to order a few more prices for the house in the new year. Thank you.”

Fusion Living 5 star review on 2nd December 2022

Helpful Report

Posted 2 years ago

Good morning Kenny, Thank you for leaving us a great review. We're really glad you're happy with our customer service, the delivery and quality of the chairs. Our apologises again for the damages. We are glad we managed to quickly sort this for you and are happy to know you're pleased with the resolution. We hope that you enjoy your new chairs and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Amazing customer support. They updated me during the whole process. And the products are great.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for leaving us a great review. We're really glad you're happy with our customer service. We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“I have ordered on 2 separate occasions from this company and I found the people very polite and helpful. My orders were received promptly and efficiently and I would recommend them. Thank you Fusion!”

Helpful Report

Posted 2 years ago

Good morning Jackie, Thank you for leaving us a great review. We're really glad you're happy with our customer service and the delivery. We hope that you enjoy your new chairs and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Chairs arrived very quickly after the order on the day I asked for so they could have arrived a couple of days earlier. They were well packaged. They look great. As they have just arrived I don’t know how strong/durable they are but so far they look and feel good and arrived well protected.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to write this review! We're really glad you're happy with your purchase and the delivery. We hope that you enjoy your chairs and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Nice product with prompt delivery”

Helpful Report

Posted 2 years ago

Good morning Alan, Thank you for taking the time this review! We're really glad you're happy with your purchase and the delivery. We hope that you enjoy your purchase and do hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Arrived promptly, well packed and as expected.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time this review! We're really glad you're happy with your purchase and the delivery. We hope that you enjoy your purchase and do hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“First class service,first class product”

Helpful Report

Posted 2 years ago

Fusion Living is rated 4.8 based on 1,562 reviews