Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,562 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and quick delivery. Received a complimentary call to check and confirm that I had purchased the correct items as I had ordered one chair with a spare cushion that didn't match. Discussed everything and my order was changed prior to dispatch so that I got a matching cushion. I don't know of many companies (if any) that would bother to check orders let alone call you to confirm your order. My items arrived in just two days with options for tracking and special instructions for the courier. Good quality items that fully match products that I had purchased from another more well-known retro furniture store which were much more expensive, so it was a win-win for me. I must admit that I am impressed!!!”

Helpful Report

Posted 1 year ago

Good Afternoon William, Thank you for leaving us a fantastic review. We are pleased to hear you were happy with the service you received and our quick delivery service. We hope you enjoy your new chair and hope to welcome you back to Fusion Living again in the future. Kind Regards Michelle

Posted 1 year ago

“I'm very pleased with the chair , it looks good in the bedroom !”

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Posted 1 year ago

Hi Shirley, Thank you for taking the time to leave us a good review. We are pleased to hear you are happy with your new chair in the bedroom. We hope to welcome you back to Fusion Living again soon. Kind Regards Michelle

Posted 1 year ago

“Brilliant service. Prompt delivery. Michelle is a credit to the company.”

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Posted 1 year ago

Good Afternoon John. Thank you for taking the time in leaving us a great review and for your kind words. I'm glad to hear you were happy with my customer service and our fast delivery. We hope to welcome you back to Fusion Living in the future. Kind Regards Michelle

Posted 1 year ago

“Wir hatten 1 Stuhl zur Probe bestellt und uns nach Zusammenbau dafür entschieden noch 3 zu bestellen. Die Sitzfläche ist ein wenig hart(Geschmackssache) Das Produkt macht einen hochwertigen Eindruck. Klare Kaufempfehlung”

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Posted 1 year ago

Guten Tag, Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine fantastische 5-Sterne-Bewertung zu hinterlassen. Wir freuen uns, dass Sie mit Ihren neuen Stühlen zufrieden sind und freuen uns, dass Sie unsere Produkte weiterempfehlen würden. Wir hoffen, dass Sie uns in Zukunft wieder besuchen. Mit freundlichen Grüße Michelle Good Afternoon, Thank you for taking the time to leave us a fantastic 5 star review. We are glad to hear you are happy with your new chairs and its great to hear you would recommend our products. We hope you visit us again in the future. Kind Regards Michelle

Posted 1 year ago

“Very pleased with product, price and speedy delivery.”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for leaving us a great review. We are happy to hear you are pleased with your product and our fast delivery service. We hope you enjoy your new purchase and we hope to welcome you back to Fusion Living again in the future. Kind Regards Michelle

Posted 1 year ago

“Great service and lovely chairs, plus very speedy delivery! thanks very much! Debbie”

Helpful Report

Posted 1 year ago

Hi Debbie, Thank you for taking the time to leave us a lovely review. We're happy you love your chairs and you were pleased with our great service. We hope you enjoy your new chairs and hope to welcome you back to Fusion Living again in the future. Kind Regards Michelle

Posted 1 year ago

“I bought a tulip armchair. The customer service was excellent, the delivery was great. Really easy to assembly, very comfortable also. As I had such a great experience, I bought another tulip armchair and two Chelsea side chairs. Same experience, all great. If I have to say something maybe a little negative is that the stickers at the back of their cushion are not easy to removed, they don’t peel well. Decided to put the cushion without removing the peel of the stickers are they stay perfectly on. Highly recommended”

Helpful Report

Posted 1 year ago

Hi Sonia, Thank you for taking the time to leave us a great review. We're really happy to hear that you are pleased with the service you received and the great delivery. We're sorry to hear about the stickers on the back of the cushions were difficult to peel off. We hope you enjoy your new chairs and hope to welcome you back to Fusion Living in the future. Kind Regards Michelle

Posted 1 year ago

“This company provides an exceptionally high level of customer service: I changed my original order then later unfortunately had to cancel altogether. Michelle was extremely knowledgable about the furniture they sell and went the extra mile to try to resolve my issues - she really could not have been more helpful. She agreed to provide a full refund. I would recommend this company without any hesitation and will definitely return to them for future purchases.”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for taking the time to leave us a fantastic 5 star review. We take pride in providing excellent customer service, so I'm happy to hear that you felt you received that. We look forward to welcoming you back to Fusion Living again soon. Kind Regards Michelle

Posted 1 year ago

“Great service. From the initial order to delivery of my chairs, everything was perfect. Highly recommend this company ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 year ago

Hi Raymond, Thank you for taking the time to leave us 5 star review. I'm glad to hear you are happy with our customer service and we appreciate your feedback. We hope you enjoy your new chairs and we hope to welcome you back to Fusion Living in the future. Kind Regards Michelle

Posted 1 year ago

“Seem to be a very good company. Did exactly what they said. Chairs are great quality and delivery came when promised.”

Helpful Report

Posted 1 year ago

Good Afternoon Karen, Thank you for taking the time to leave us a great review. We are glad to hear you are happy with the quality of our chairs and our delivery service. Thank you once again for your feedback and we hope to welcome you back to Fusion Living again in the future. Kind Regards Michelle

Posted 1 year ago

“Super friendly staff. I have been looked after very well.”

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Posted 1 year ago

Hi Valentino Thank you very much for writing such an excellent review for us. We really appreciate you taking the time to do this. We hope to welcome you back again in the future. Best wishes Michelle

Posted 1 year ago

“sehr schoner stuhl, schnelle Lieferung”

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Posted 1 year ago

Vielen Dank, dass Sie sich die Zeit genommen haben, eine tolle Bewertung für uns zu schreiben und bei uns einzukaufen. Besten Wünsche Fusion Living Thank you for taking the time to write a great review for us and for shopping with us. Best wishes Fusion Living

Posted 1 year ago

“I am delighted with chairs just what they were listed as very comfortable thanks”

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Posted 1 year ago

Hi Flora Thank you for taking the time to write an excellent review for us, we are so pleased that you are delighted with your chairs. We hope to welcome you back again in the future. Best wishes Fusion Living

Posted 1 year ago

“Brilliant service and staff.......second time I have used them!!”

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Posted 1 year ago

Hi Rita Thank you very much for your great review, we really appreciate it. Thanks again for coming back to us and we hope to welcome you back again in the future. Best wishes Michelle

Posted 1 year ago

“Chair arrived by expected delivery date. Was as described and a very good match with the other chairs I had but further reinforced since purchase of original dining set.”

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Posted 1 year ago

Hi Sheila Thank you for taking the time to write this excellent review for us. We are so pleased you are happy with your chairs. We hope to welcome you back again in the future. Best wishes Michelle.

Posted 1 year ago

“The dining chairs I ordered were brilliant - nice looking, strongly built, well-made and comfy. And they need to be all of that, as I have put them in a classroom setting, albeit a very nice special classroom! Good range of colour options. I bought extra chair pad cushions as spares on a just-in-case basis. Delivery was very quick and on time, a couple of days is all. Very happy.”

Helpful Report

Posted 1 year ago

Hi Anna Thank you so much for your excellent review. We really appreciate you taking the time to write this for us. We are so pleased to hear the chairs are working well in your classroom. Thank you for shopping with us and we hope to welcome you back again in the future. Best wishes Michelle.

Posted 1 year ago

“Hi Michelle, thank you for being so kind and thoughtful when offering to exchange these cushion covers to the textured beige type. You're a credit to Fusion Living! Kind Regards Alex”

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Posted 1 year ago

Thank you very much for your excellent review, we really appreciate it. Best wishes Michelle

Posted 1 year ago

“TOP TOP TOP TOP TROP CONTENT MAGNIFIQUE CHAISES TULIPES JE VOUS DIT MERCI 🙏 🙏🙏🙏🙏🙏👍👍👍👍👍🤩🤩🤩🤩”

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Posted 1 year ago

Bonjour Michel, Merci d'avoir pris le temps de nous laisser une excellente critique. Nous sommes heureux d'apprendre que vous êtes satisfait de votre achat. Nous espérons que vous apprécierez vos chaises et espérons vous accueillir à nouveau bientôt chez Fusion Living. Bien à vous Michelle Good Afternoon Michel, Thank you for taking the time to leave us a great review. We are glad to hear you are happy with your purchase. We hope you enjoy your chairs and hope to welcome you back to Fusion Living again soon. Kind Regards Michelle

Posted 1 year ago

“My Chelsea table and Soho chairs are absolutely fabulous. The whole experience of shopping with this company has been a delight. The items are good quality, a good price , easy to assemble and look great. Delivery was quick and the chairs and table arrived at the agreed time and were extremely well packaged. What was particularly good was the level of customer service provided by all the office staff and by Ian in the storeroom. Welcoming, professional and well informed. Some of the big national companies could take a leaf out of their book. Have been so pleased with my purchase I have already put in another order for one of their beautiful Ghost chairs. Could not recommend this company more highly.”

Helpful Report

Posted 1 year ago

Good Afternoon Jean, Thank you for taking the time to write us a review. We are pleased to hear you love your Chelsea table and Soho chairs. We take pride in providing excellent customer service, so we're happy to hear that you felt you received that. We hope that you enjoy your purchases and hope to welcome you back to Fusion Living in the future. Kind Regards Fusion Living

Posted 1 year ago

“I recently purchased a white swivel chair for my dressing table. I am so happy I did. I have been searching for months and couldn't find anything the right height! This one was perfect (with the seat height at 47cm) and the dazzling choice of seat cushion colour options was amazing. I went for the Chelsea beige, which is a lovely, soft, neutral colour. The chair was simple to put together (6 bolts attached using alum key) and the seat cushion is detachable using 4 sticky velcro pads (good, strong adhesive). The swivel is good and silent. All in all, I'm very happy. I hope it lasts many years.”

Helpful Report

Posted 1 year ago

Good Afternoon Anne, Thank you for taking the time to leave us a fantastic review. We are glad to hear you are pleased with your Chelsea chair. Thank you once again for your feedback and we hope to welcome you back to Fusion Living again in the future. Kind Regards Fusion Living

Posted 1 year ago

Fusion Living is rated 4.8 based on 1,562 reviews