Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,562 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted, arrived on time and looks absolutely beautiful. Thank you!”

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Posted 3 years ago

Hi Susannah, Thank you so much for taking the time to provide us with this fantastic review. We are so pleased that you are happy with your order and the customer service received whilst shopping with us. We hope you choose to shop with us again in the future! Best wishes, Fusion Living

Posted 3 years ago

“Very happy with the chairs and excellent delivery service. The chairs are sturdy and the colour is perfect.”

Fusion Living 5 star review on 16th January 2022

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Posted 3 years ago

Thank you for this brilliant review, Rosa! We are so pleased that you are happy with your chairs and the customer received whilst shopping with us. Your chairs look gorgeous in your kitchen, we would love to reshare this photo on our socials! Best Wishes, Fusion Living

Posted 3 years ago

“So sorry the furnitur is Not still arrive. Please give me your Feedback when can I imagine to get it. thanks a lot☀️”

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Posted 3 years ago

Good Morning, Thank you for taking the time to write us this review, Gabriela. Our customer service team have received your email, thank you for that, and we will be in touch with you directly to discuss this. I hope this helps! Best wishes, Fusion Living

Posted 3 years ago

“Very good reliable service. I was sent a confirmation email and the order was dispatched within a couple of days. It was well packed and I was informed by fusion when delivery would be as well as by dpi. Everything was there and the chair was perfect. A great service. I would purchase goods from here again thank you !”

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Posted 3 years ago

Thank you for taking the time to write us this fantastic review, Grace! We are so pleased that you are happy with your order and the whole experience and service provided. We look forward to welcoming you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Most helpful, friendly and professional”

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Posted 3 years ago

Thank you for your great review, Kathleen! We really appreciate you taking the time to write this. We hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 3 years ago

“looked lovely on ad, the delivery guy was great, I opened the box & did 1 chair fine, the other 1 of the screws wouldn’t go in it was faulty & 2 small marks on both cushions, not too pleased when I paid £110 each.”

Helpful Report

Posted 3 years ago

Thank you so much for your review and feedback, Kathryn. We are sorry to hear that you have experienced a few issues upon the arrival of your chairs, our customer service team will be in touch with you to resolve this. Best wishes, Fusion Living

Posted 3 years ago

“Fantastic looking chair , great colour , comfy, a must to have anywhere in your home .🤗😊 .”

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Posted 3 years ago

Thank you so much for this fantastic review, Lyn. We are so pleased you are happy with your chair and we do hope to welcome you back in the future! Best wishes, Fusion Living

Posted 3 years ago

“Very pleased with tulip chair and super fast delivery”

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Posted 3 years ago

Hi Susan, We are so pleased you are happy with your Tulip Chair and the service received whilst shopping with us! We do hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 3 years ago

“I sent for a ‘Ghost stool’ which is a stylish rather beautiful thing. However it arrived rattling around in a huge cardboard box with no wrapping around it at all. Fortunately it wasn’t damaged or I haven’t noticed any damage so far. But it’s an expensive item and I would have expected it to be wrapped like a piece of bone china. I spoke to a very nice woman on the phone who was very apologetic but it took the shine off things a little.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write us this review, Janie. We really appreciate the feedback and thank you for calling us earlier in the week to discuss this, we have passed the feedback on to our warehouse team to ensure this doesn't happen again. Please accept our apologies again. Best wishes, Fusion Living

Posted 3 years ago

“Amazing customer service, we love our new chairs!”

Fusion Living 5 star review on 6th January 2022

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Posted 3 years ago

Hi Shanie, Thank you so much for providing us with this fantastic review. We are so pleased that you love your new chairs and are happy with the customer service received whilst shopping with us. Your dining area looks gorgeous, we would love to share that photo on our socials! We do hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 3 years ago

“We bought a tulip-shaped marble table and ghost chairs, and as the picture shows, it looks absolutely stunning. Very good quality and price. Customer service is exceptional. Thanks to Carley for so much attention from start to finish. The delivery guys Matt and Ian are exceptional and very helpful. We couldn’t be happier for this Christmas. We highly recommend Fusion Living.”

Fusion Living 5 star review on 31st December 2021

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Posted 3 years ago

Hi Marcelo, Thank you so much for taking the time to write us this great review! We are so pleased that you are happy with your table and chairs, and the service received whilst shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We will make sure it is passed on to the team. Thank you for providing such a fantastic photo, it looks gorgeous! We hope to welcome you back in the future. Best wishes, Fusion Living

Posted 3 years ago

“Unexpected extremely quick delivery. Very nice stylisch orange plastic chair. Thanks a lot for your super-service!”

Fusion Living 5 star review on 30th December 2021

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Posted 3 years ago

Hi Tatiana, Thank you so much for this fantastic review and gorgeous photo of your new chair - it looks stunning in your home! We are so happy that you are pleased with your chair and the service received whilst shopping with us. We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Sehr schöne qualitativ guteStühle. Lieferung kam innerhalb von 5 Tagen. Super. Ich bestelle gleich nochmal welche”

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Posted 3 years ago

Vielen Dank für Ihre fantastische Bewertung, wir freuen uns sehr, dass Sie mit Ihrer Bestellung zufrieden sind und freuen uns, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Die besten Wünsche, Fusion Wohnen

Posted 3 years ago

“Lovely company, very helpful and very quickly everything was sorted out. Thank you Pawel”

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Posted 3 years ago

Thank you for your great review, Pawel! We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Excellent quality, the chairs look great with my glass table.”

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Posted 3 years ago

Thank you for taking the time to write us this fantastic review, Louise! We are so pleased you are happy with your new chairs. We do hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Fast delivery (to Germany) and best Service Center contact in 2021 (little question from my side - perfect solution with 1st contact). Fusion Living…best in claas!”

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Posted 3 years ago

Thank you for taking the time to write us this fantastic review, Michael. We are so pleased that you are happy with the service received whilst shopping with us, and we do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“I ordered this lovely acrylic chair which was dispatched the next day for delivery. I didn't receive it until over a week due to the delivery company not showing up, I called customer service spoke to this lovely lady Jane she was very helpful and tried to resolve the matter. Even though the delivery company keep messing up my delivery, she sorted it out and I finally got my chair before Xmas. Looks very lovely with my console table that a turn in a liquor stand.”

Fusion Living 5 star review on 24th December 2021

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Posted 3 years ago

Hi Keyana, Thank you so much for your lovely review. We are so pleased you are happy with your new chair and the customer service received whilst shopping with us - we are pleased we got the chair to you before Christmas and apologise again for the delays from the delivery company. Thank you for the gorgeous photo - we would love to use this on our socials! We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Fast and efficient delivery and really pleased with the quality of the table which arrived in perfect condition.”

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Posted 3 years ago

Thank you for this fantastic review, Kate! We are so pleased you are happy with your new table and the customer service received whilst shopping with us. We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

Fusion Living 5 star review on 22nd December 2021

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Posted 3 years ago

“Very happy with the chairs. Thank you”

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Posted 3 years ago

Thank you for your great Review, Ann! We hope to welcome you back again. Best wishes Fusion Living

Posted 3 years ago

Fusion Living is rated 4.8 based on 1,562 reviews