Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,563 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Live the chairs, fast delivery, easy to put together and look good”

Fusion Living 5 star review on 13th March 2021

Helpful Report

Posted 3 years ago

Hello Maibritt, Thank you for taking the time to write us this fantastic review. Your chairs look wonderful! We're so pleased you're happy with your new dining chairs and the service received. Best Wishes, Fusion Living

Posted 3 years ago

“From initial enquiry through order and then delivery it was totally hassle free. At one point I phoned and was amazed the call was answered promptly by a real person (unusual these days). The chairs were bought were excellent as well and arrived four days after they were ordered.”

Helpful Report

Posted 3 years ago

Hello David, Thank you for taking the time to write us this great review. We're so pleased you're happy with your new chairs and the service received. Your chairs look so bright and colourful! We hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“An online search for seat pads took me to Fusion. I am wary about online shopping especially from a company I am not familiar with. I ordered two seat pads and delighted with the quality and speed of delivery I would recommend and shop at Fusion Living again.”

Fusion Living 5 star review on 12th March 2021

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this excellent review. We're so pleased you're happy with your seat pads and the service received. We look forward to you shopping with us again. Best Wishes, Fusion Living

Posted 3 years ago

“One of the best customer services I’ve ever dealt with ! Super quick response and really helpful and friendly. I needed my order amended and it was such a quick and easy process. Delivery was good and the chair I ordered looks amazing ! Carley was the one who helped me out and she couldn’t have been any better :)”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this fantastic review! We're so pleased you're happy with your chair and the whole experience and service provided. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Everything was excellent from ordering to receiving my delivery”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Hi I'm from France so I will write better in French, j'ai commandé toutes mes chaises tulipe noir sur ce site , qualité super, prix excellent, et livraison nickel, mais le plus important c'est le service consommateurs, whaou des gens très réactif et à l'écoute, je suis vraiment étonné par la qualité de ce site, je recommanderais sûrement encore, merci beaucoup”

Fusion Living 5 star review on 10th March 2021

Helpful Report

Posted 3 years ago

Bonjour Chaouki, Merci d’avoir pris le temps de nous écrire l’excellent commentaire. Nous sommes très heureux que vous êtes heureux avec vos nouvelles chaises tulipes et tout le service et l’expérience avec nous. Nous espérons que vous choisirez de magasiner avec nous à nouveau. Meilleurs voeux, Fusion Living

Posted 3 years ago

“Wonderful, stress-free ordering, delivery and impressed with well-packaged goods, easy-to-under assembly instructions. Loving the product and was/did exactly how it said on the tin.”

Helpful Report

Posted 3 years ago

Hello Kath, Thank you for taking the time to write us the fantastic review. We're so pleased you're happy with your product and the whole experience with us. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Great quality at a great price, delivered on time. Happy to recommend highly.”

Helpful Report

Posted 3 years ago

Hello John, Thank you for taking the time to write us this excellent review. We're so pleased you're happy with your order and the service received. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Great prouct at a great price! Service very good, but would have been “excellent” if the dispatch email was clearer and the link to the courier actually worked. Overall great experience though, thanks Fusion Living.”

Helpful Report

Posted 3 years ago

Hello Simon, Thank you for taking the time to write us this great review. We're so pleased you're happy with your product and the service received. However we do apologise that you had an issue with the dispatch and tracking information. Best Wishes, Fusion Living

Posted 3 years ago

“Great communication. Great delivery . Lovely product”

Helpful Report

Posted 3 years ago

Hello Kellie, Thank you for taking the time to write us this fantastic review. We're so pleased that you're happy with your product and the service received. We do hope you choose to shop with us again soon. Best Wishes, Fusion Living

Posted 3 years ago

“Great item, terrible customer service item was 3 weeks late, had to call to see where item was, every time was promised the next week then when didn’t arrive I had to call them, this happened 3 times, didn’t contact me at any point to inform me of what was happening!”

Helpful Report

Posted 3 years ago

Hello Chantelle, We're sorry you feel this way about your experience with us. When you placed your order on February 6th this product was on pre-order for February 20th which would have been stated on the website and your order confirmation. There was a slight delay in the shipment of stock to us however you were advised of this via email. We looked further into this and can see that the email address provided to us on your order is missing the '.' in .co.uk, this may be the issue for you feeling there was a lack of communication on our part. We were unaware of this issue as we didn't have any bounce backs from the incorrect email address. This isn't our usual standard of service and we hope you can appreciate that this was a miscommunication. Best Wishes, Fusion Living

Posted 3 years ago

“Arrived quick, well packaged very pleased will definitely use again in the future”

Helpful Report

Posted 3 years ago

Hello Gemma, Thank you for taking the time to write us this excellent review. We're so pleased you're happy with your order and the service received. We look forward to you shopping with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Love the chairs - good delivery and great quality products.”

Helpful Report

Posted 3 years ago

Hello Ruth, Thank you for taking the time to write us this great review. We're so pleased you're happy with your products and the service received. We hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Great service, easy to order and prompt delivery. Many thanks.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this fantastic review. We're so pleased you're happy with your order and the efficient service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Customer absolutely superb! Carley was so helpful especially dealing with a batty old bird like me ! Give her a bonus ! Just say pink chairs to her !”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this excellent review! We're so pleased you're happy with the service you received, your feedback is greatly appreciated and we will be sure to pass this message on. We hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“very good the chairs i received are very nice and how i expected them to be i received the order very quickly”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with your chair and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Best company to deal with ever. Fantastic service.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write us this fantastic review! We're so pleased you're happy with the service you received and you feel we are the best company to deal with ever. We do hope you choose to shop with us again soon! Best Wishes, Fusion Living

Posted 4 years ago

“Excellent product and fantastic customer service. Very pleased and will not hesitate to order from Fusion Living again.”

Helpful Report

Posted 4 years ago

Hello Lucy, Thank you for taking the time to write us this excellent review. We’re so pleased you’re happy with your order and the service received. We do look forward to you shopping with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Ordered chairs Sunday evening they were delivered Tuesday morning! I was kept up to date with delivery information and got an hour delivery slot which was achieved. Chairs were easy to assemble and excellent quality. I was a little concerned about ordering "plastic" chairs that they may not be great quality but I couldnt have been more wrong they are excellent quality and very comfortable - highly recommend both in terms of customer service and quality”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write this fantastic review! We're so pleased you're happy with your chairs and the service received with your order. Thank you for recommending us and we do hope you shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“I had a great experience. Good customer service. Delivery was prompt. Product great.”

Fusion Living 5 star review on 11th February 2021

Helpful Report

Posted 4 years ago

Thank you for taking the time to write this review. We're so pleased you're happy with your new table (it looks great!) and the service received. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

Fusion Living is rated 4.8 based on 1,563 reviews