Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,563 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chair came full of dust please try to dust it before sending . Easy to assemble and very comfortable the armchair came bigger then I was expecting but I’m please with my purchase I will order more chairs to complete my set”

Helpful Report

Posted 4 years ago

Hi Estelle, Thank you for taking the time to write us this good review. We do apologise that your chairs were dusty upon arrival and this is not up to our usual standard of service. However, we're very pleased you're happy with your chairs and we look forward to you shopping with us again! Best Wishes, Fusion Living

Posted 4 years ago

“Bon produit livraison rapide en france Je recommande vivement”

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Posted 4 years ago

Merci d'avoir pris le temps de nous écrire cette critique fantastique. Nous sommes ravis que vous soyez satisfait de vos produits et du service reçu. Meilleurs vœux, Fusion Living

Posted 4 years ago

“Brilliant experience! I ordered dining chairs. Delivery was very fast. Super quality and beautiful items. So happy. One of few places where You can actually have Your stuff without waiting 4 weeks and where You can call and speak to actual person -very lovely customer care! I have ordered a lot of furniture since buying for new home and Fusion Living really has been one of the highlights past month!”

Helpful Report

Posted 4 years ago

Hi Anke, Thank you for taking the time to write us this great review! We're so pleased you enjoyed your whole experience with us and you love your products too! We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Very nice product, great value & fast delivery.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this excellent review. We're so pleased you're happy with your purchase and that you felt you got great value for your money and a good service too. Best Wishes, Fusion Living

Posted 4 years ago

“Was surprised to receive notification of delivery after just a few days of ordering. Delivery came at earliest time that DPD stated . It was well packaged and I love the Ghost Chairs . Took me a while to unpack and recycle cardboard then dust the chairs up but they look fantastic . Many thanks”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this great review! We're so pleased you're happy with your product and the service you received. Thank you for your feedback on the packaging however, we do package our products heavily so there is no damage to the product in transit. Best Wishes, Fusion Living

Posted 4 years ago

“The chair was delivered quickly and is a good product, however, it came with only 4 screws which are to secure the legs to the underside of of the seat; no bolts were supplied to attach the legs to the wooden rocking base. consequently we had to purchase these separately.”

Helpful Report

Posted 4 years ago

Hello Areta, Thank you for taking the time to write us this review. We're so pleased you're happy with your product and the delivery service. We do apologise for the missing bolts from your rocking chair however we would've been able to supply these if we were made aware of them being missing. Best Wishes, Fusion Living

Posted 4 years ago

“Excellent customer service. I had to delay a delivery several times and they were really accommodating and very quick to reply to all my emails.”

Helpful Report

Posted 4 years ago

Hello Laura! Thank you for taking the time to write us this excellent review! We're so pleased you're happy with the products and that the service received was quick and helpful! Best Wishes, Fusion Living

Posted 4 years ago

“Great service and product when it arrived.i wouldn't hesitate to use this site as even though there was a delay due to lockdown the commun ication was excellent.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this fantastic review! We're so pleased you're happy with the product and service/communication received. Best Wishes, Fusion Living

Posted 4 years ago

“Montag bestellt, Freitag geliefert. Perfekte Beratung, perfekte Lieferung, hätte besser nicht sein können. 100% Weiterempfehlung.”

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Posted 4 years ago

Vielen Dank, dass Sie sich die Zeit genommen haben, uns diese großartige Bewertung zu schreiben! Wir freuen uns sehr, dass Sie mit den erhaltenen Produkten und Dienstleistungen zufrieden sind. Vielen Dank für die Empfehlung! Schöne Grüße, Fusion Living

Posted 4 years ago

“Excellent service delivery very quick. The chair was for a desk and looks stunning very classy. Sturdy and comfy would definitely recommend.”

Fusion Living 5 star review on 2nd July 2020

Helpful Report

Posted 4 years ago

Hello Denise, Thank you for taking the time to write us this wonderful review! We're so pleased that you're happy with your product and the service you received. Your tulip chair looks gorgeous! Don't forget if you upload any images to Instagram to tag us @fusionliving and use the hashtag #myfusionliving Best Wishes, Fusion Living

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with the service you received. Best Wishes, Fusion Living

Posted 4 years ago

“we have ordered some ne cushion covers this will be our third set and another new colour they are very well mad and long lasting, delivery time takes a little lead time but well worth the wait. very professional in keeping us updated on order progress”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this great review. We're so pleased this is your third set and that you're happy with the products and service provided. There's too many gorgeous colours to be able to just stick to one. Best Wishes, Fusion Living

Posted 4 years ago

“Incredible service !! Ordered on Saturday, delivered on Tuesday !! Four chairs, well packed & in perfect condition. Email updates from start to finish - very happy ! :o) X”

Helpful Report

Posted 4 years ago

Hello Abagail, Thank you for taking the time for writing us this fantastic review! We're so pleased you're happy with the products and service received! We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Love my new tulip chair , using it in my home office. So easy to put together too”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this great review! We're so pleased you're loving your new tulip chair and found assembly easy! We do hope you choose to shop with us again! Best Wishes, Fusion Living

Posted 4 years ago

“Fusion Living were very helpful and a pleasure to deal with. Excellent service!!”

Helpful Report

Posted 4 years ago

Hello Darren! Thank you for taking the time to write us this great review. We appreciate this feedback and are so pleased that you had an excellent experience with us. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Excellent service. Received an email from customer services asking if I would like an earlier delivery than planned. 10/10”

Helpful Report

Posted 4 years ago

Hello Christopher, Thank you for taking the time to write us this fantastic review! We're so pleased you're happy with the service you received and we could provide an early delivery option for you. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Second time buying these as very pleased and good service”

Helpful Report

Posted 4 years ago

Hello Claire, Thank you for taking the time to write us this great review! We're so pleased you returned to us for a second time and are happy with the products and service received. Best Wishes, Fusion Living

Posted 4 years ago

“Well informed when preordered chairs. Good website and follow up so far”

Helpful Report

Posted 4 years ago

Hello Paul, Thank you for taking the time to write us this review. We're pleased that you're happy with your experience with us so far. Best Wishes, Fusion Living

Posted 4 years ago

“First class customer service from online enquiry, through to delivery! We will DEFINITELY be ordering from FUSION LIVING again. THANK YOU Jo”

Helpful Report

Posted 4 years ago

Hi Jo! Thank you for taking the time to write us this excellent review. We're so pleased you're happy with your whole experience with us. We do look forward to you shopping with us again! Best Wishes, Fusion Living

Posted 4 years ago

“Great product, great service, great communication ...”

Helpful Report

Posted 4 years ago

Hello Sarah, Thank you for taking the time to write this fantastic review. We're so pleased you're happy with the product, service and communication throughout your experience with us. We do hope you choose to shop with us again soon! Best Wishes, Fusion Living

Posted 4 years ago

Fusion Living is rated 4.8 based on 1,563 reviews