Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.78

4.8 Rating 1,549 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After an initial bit of difficulty ordering from the website, an email and a phone call from Michelle at Fusion sorted it out the next day and we got our bar stools delivered the same week, so we are delighted!”

Helpful Report

Posted 9 months ago

Hi Alison, Thank you so much for giving Fusion Living a 4-star rating. We greatly appreciate your feedback and are glad that you had a positive experience with us. We want to extend a special thank you for highlighting the excellent customer service provided by Michelle. As you mentioned, sometimes technical issues can arise, but we are dedicated to resolving any difficulties promptly. Best Wishes Bethany

Posted 9 months ago

“This company was a gem of a find! Amazing customer service and prompt fast delivery of items. Perfect in every way..Would definitely use again and 100% recommend-Thank you Fusion Living!”

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Posted 9 months ago

Thank you so much for your 5-star rating of Fusion Living! We appreciate your positive feedback and are thrilled to hear that you found us to be a gem of a find. We look forward to serving you again in the future! Best Wishes, Bethany

Posted 9 months ago

“Très satisfait de Fusion Living - livraison, produit, facilité d'installation”

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Posted 9 months ago

Bonjour Franpat, Merci beaucoup pour votre avis cinq étoiles sur Fusion Living ! Nous sommes ravis d'apprendre que vous êtes très satisfait de notre entreprise, de la livraison au produit lui-même et à la facilité d'installation. Votre satisfaction est notre priorité absolue et nous nous efforçons de vous offrir une expérience exceptionnelle à tous points de vue. Encore une fois, merci pour votre soutien et votre confiance envers Fusion Living. N'hésitez pas à nous contacter si vous avez besoin d'autre chose. Cordialement Bethany Hello Franpat, Thank you very much for your five-star review of Fusion Living! We are delighted to hear that you are very satisfied with our company, from delivery to the product itself and the ease of installation. Your satisfaction is our top priority, and we strive to provide you with an exceptional experience in every way. Once again, thank you for your support and trust in Fusion Living. Please do not hesitate to contact us if you need anything else. Kind Regards Bethany

Posted 9 months ago

“Delivery was delayed, but I had to phone to find out why. However, when it was to be delivered I was informed beforehand. The packaging was sturdy if a little battered and my order arrived in perfect condition. Instructions to put together were adequate with illustration, tool and necessary bits.”

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Posted 9 months ago

Hi Nikki, Thank you so much for taking the time to share your feedback about Fusion Living! We appreciate your feedback regarding the packaging and instructions, and we'll certainly take it into consideration for future improvements. We hope you enjoy your purchase, and please don't hesitate to reach out if you need any further assistance. Kind Regards Bethany

Posted 9 months ago

“Perfect. Suis très contente de mon achat”

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Posted 9 months ago

Bonjour Soad, Merci beaucoup d'avoir pris le temps de nous laisser une note de 5 étoiles ! Nous apprécions vraiment votre soutien en tant que client fidèle de Fusion Living. Cordialement Carley Hi Soad, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support as a loyal customer of Fusion Living. Kind Regards Carley

Posted 9 months ago

“Parfait Livraison top”

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Posted 9 months ago

Bonjour Régis, Merci beaucoup pour votre avis élogieux 5 étoiles sur Fusion Living ! Cordialement Carley Hi Regis, Thank you so much for your glowing 5-star review of Fusion Living! Kind Regards Carley

Posted 9 months ago

“J'ai passé hier une commande de 4 chaises et d'une table (que je n'ai évidemment pas encore réceptionné). Je ne peux donc pas donner mon avis quant à la qualité des produits. Cependant, je tenais à donner mon avis sur le service clientèle qui est vraiment parfait. L'entreprise est situé en Angleterre et j'habite en France, ce qui ne permet normalement pas de passer commande sur les grosses pièces (ex : table). Carley, employé de Fusion, s'est occupé de programmer un envoi spécial, pour que je puisse bénéficier des meubles sélectionnés. J'ai eu un réponse dans un délai maximum de 2 heures à tous les mails que j'ai adressés et toujours avec le même interlocuteur. J'attends avec impatience ma commande désormais, et si la qualité est à la hauteur du service client, il ne fait absolument aucun doute que je commanderai à nouveau sur le site.”

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Posted 10 months ago

Bonjour Jade, Merci beaucoup d'avoir attribué à Fusion Living une note de 5 étoiles ! Nous apprécions vraiment votre soutien et sommes ravis d’entendre parler de votre expérience positive. Nous comprenons que vous attendez toujours la livraison de votre commande, mais nous sommes ravis d'apprendre que vous avez eu une interaction fantastique avec notre équipe de service client. Notre objectif est de fournir un service impeccable à tous nos clients, quelle que soit leur localisation. Merci encore une fois d'avoir choisi Fusion Living. Nous espérons avoir le plaisir de vous servir prochainement. Cordialement, Carley Hi Jade, Thank you so much for giving Fusion Living a 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience. We understand that you are still awaiting the delivery of your order, but we are delighted to hear that you had a fantastic interaction with our customer service team. Our aim is to provide impeccable service to all our customers, regardless of their location. Thank you once again for choosing Fusion Living. We look forward to serving you in the future. Kind Regards, Carley

Posted 9 months ago

“Très bon achat, livraison rapide. Coussins bien adaptables.”

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Posted 10 months ago

Bonjour Sylvie, Merci beaucoup de nous avoir attribué une note de 5 étoiles pour Fusion Living ! Nous sommes ravis de savoir que vous avez trouvé votre achat très bien et que la livraison a été rapide. Nous sommes impatients de vous servir à nouveau dans le futur ! Cordialement Bethany Hi Sylvie, Thank you very much for giving Fusion Living a 5 star rating! We are delighted to know that you found your purchase very good and that the delivery was fast. We look forward to serving you again in the future! Kind Regards Bethany

Posted 9 months ago

“instant reply's instant help ,”

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Posted 10 months ago

Thank you so much for your amazing 5-star rating! We really appreciate your kind words about Fusion Living. Our team is thrilled to hear that you had a great experience with us. Thank you for choosing Fusion Living, and we look forward to serving you again in the future. Best Wishes Bethany

Posted 10 months ago

“Good quality and Easy to put together.”

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Posted 10 months ago

Hi Martin, Thank you so much for giving Fusion Living a 5-star rating! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. We take pride in offering good quality furniture that is also easy to put together. Best Wishes Bethany

Posted 10 months ago

“Absolutely fantastic customer service. Super fast delivery, I ordered 4 chairs just before Xmas and they arrived within 24 hours. The chairs are great, very stylish. Will definitely be ordering again. A special thank you to Fusion Living.”

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Posted 10 months ago

Hi Christine, Thank you so much for your incredible 5 star rating of Fusion Living! We truly appreciate your support and are delighted to hear that you had such a fantastic experience with us. We look forward to serving you again :) Kind Regards, Bethany

Posted 10 months ago

“Easy to purchase and quick delivery”

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Posted 10 months ago

“I ordered two replacement seat covers after an extensive search, they arrived within two days, even allowing for me to change the delivery address!! I rang to change the address which was done quickly without any problem. Good quality product that matches my existing chairs perfectly and quick delivery, would recommend”

Helpful Report

Posted 10 months ago

Hi Paul, Thank you so much for your amazing 5-star review of Fusion Living! We are thrilled to hear that you had such a positive experience with us. We are glad to know that your replacement seat covers arrived promptly within two days, and that we were able to accommodate your request to change the delivery address. Our team is always here to assist you and ensure a smooth process for our customers. Thank you once again for choosing Fusion Living, and we hope to serve you again in the future. Best Wishes Carley

Posted 10 months ago

“Acquéreur de six chaises tulipes, je suis très satisfait. Elles ont été livrées en trois jours, très jolies et faciles à monter (15') par chaise. Le service client par mail est remarquable.”

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Posted 10 months ago

Bonjour Gérard, Merci pour votre fantastique note 5 étoiles de Fusion Living ! Nous sommes ravis d'apprendre que vous êtes très satisfait de votre achat. Nous sommes fiers de fournir un excellent service client et cela nous réchauffe le cœur d'apprendre que vous avez trouvé notre assistance par courrier électronique remarquable. Si vous avez d'autres questions ou avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter. Cordialement, Carley Hi Gerard, Thank you for your fantastic 5-star rating of Fusion Living! We are thrilled to hear that you are highly satisfied with your purchase. We take pride in providing excellent customer service, and it warms our hearts to hear that you have found our email support remarkable. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Kind Regards, Carley

Posted 10 months ago

“Versand hat super funktioniert, die Ware war innerhalb von 6 Werktagen da. Die Stühle sind auch in einer sehr guten Qualität. Kauf kann ich weiterempfehlen.”

Helpful Report

Posted 10 months ago

Hallo Nina, Vielen Dank für Ihre 4-Sterne-Bewertung von Fusion Living! Wir freuen uns sehr über Ihr Feedback und Ihre Unterstützung. Wir freuen uns sehr, dass der Versand reibungslos verlaufen ist und Sie Ihre Bestellung innerhalb von 6 Werktagen erhalten haben. Darüber hinaus freuen wir uns, dass Sie mit der hervorragenden Qualität der Stühle zufrieden sind. Ihre Empfehlung bedeutet uns sehr viel! Nochmals vielen Dank, dass Sie sich für Fusion Living entschieden haben und sich die Zeit genommen haben, Ihre Erfahrungen zu teilen. Wir freuen uns, Sie auch in Zukunft wieder bedienen zu dürfen. Beste grüße, Michelle Hi Nina, Thank you so much for your 4-star rating of Fusion Living! We greatly appreciate your feedback and support. We are thrilled to hear that the shipping process went smoothly and that you received your order within 6 working days. Additionally, we are delighted that you are satisfied with the excellent quality of the chairs. Your recommendation means a lot to us! Thank you again for choosing Fusion Living and for taking the time to share your experience. We look forward to serving you again in the future. Best regards, Michelle

Posted 10 months ago

“Quick delivery, very well packaging, nice chairs... Will surely order again.”

Helpful Report

Posted 10 months ago

Hi François, Thank you for your amazing 5-star rating of Fusion Living! We are thrilled to hear that you had a positive experience with us. Quick delivery, very well packaging, and nice chairs are our top priorities, and we are glad to know that we met your expectations. Your satisfaction means the world to us, and we look forward to serving you again in the future. Thank you for choosing Fusion Living, and have a fantastic day! Kind Regards Michelle

Posted 10 months ago

“livraison en avance , facile à monter, chaise en très bonne qualité, très satisfait de ce site , personnel aimable et professionnel.”

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Posted 10 months ago

Merci beaucoup pour votre incroyable note 5 étoiles de Fusion Living ! Nous apprécions grandement vos aimables paroles et sommes ravis d'entendre parler de votre expérience positive avec nous. Encore une fois, merci d'avoir choisi Fusion Living. Nous sommes impatients de vous servir à nouveau dans le futur ! Cordialement, Fusion Living Thank you so much for your amazing 5-star rating of Fusion Living! We greatly appreciate your kind words and are thrilled to hear about your positive experience with us. Once again, thank you for choosing Fusion Living. We look forward to serving you again in the future! Best regards, Fusion Living

Posted 10 months ago

“Handla hos fusion living va väldigt snabbt och smidigt 10 av 10 !”

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Posted 10 months ago

Tack så mycket för ditt femstjärniga betyg av Fusion Living! Vi är otroligt tacksamma för din uppskattning. Det gläder oss att höra att du upplevde handeln hos oss som snabb och smidig. Vi lägger stor vikt vid att erbjuda en smidig och effektiv köpupplevelse för våra kunder. Vi ser fram emot att få betjäna dig igen vid nästa tillfälle. Tack igen och ha en fantastisk dag! Fusion Living Thank you so much for your five star rating of Fusion Living! We are incredibly grateful for your appreciation. We are pleased to hear that you found trading with us to be fast and smooth. We attach great importance to offering a smooth and efficient shopping experience for our customers. We look forward to serving you again on the next occasion. Thanks again and have a great day! Fusion Living

Posted 10 months ago

“I ordered these on Christmas day and the courier delivered them on the first day of the new year, considering they were closed for the holidays this was a great service.”

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Posted 11 months ago

Hi Kay, Thank you so much for your amazing 5-star rating of Fusion Living! We truly appreciate your support and are glad to hear that you are pleased with your experience. Best Wishes, Fusion Living

Posted 10 months ago

“Great chair. Great service.. thank you.”

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Posted 11 months ago

Thank you so much for your 5-star rating of Fusion Living! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority and we look forward to serving you again in the future. Kind Regards Fusion Living

Posted 10 months ago

Fusion Living is rated 4.8 based on 1,549 reviews