Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,563 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was delivered within 2 days, on time and in perfect condition! From a very happy customer, I would definitely recommend your company! 😀”

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Posted 4 years ago

Thank you for taking the time to write us this excellent review. We’re so pleased you’re happy with your order and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“great service arrived on time”

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Posted 4 years ago

Hello Paul, Thank you for taking the time to write us this great review. We’re so pleased you’re happy with your order and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“I have an original Louis Ghost chair & wanted a competitive ‘match’ Ordered with some trepidation but am thrilled at the quality, communication & speed of delivery. Will order again with confidence. Thank you.”

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Posted 4 years ago

Thank you for taking the time to write us this brilliant review. We’re so pleased you’re happy with your ghost chair and the service received. We look forward to you shopping with us again soon! Best Wishes, Fusion Living

Posted 4 years ago

“The Tulip side table is well made with quality materials, excellent efficient customer service and both the service and delivery was reliable and fast and delivered within a couple of days (with a given time hour slot of when to expect it.) Throughout the process I was emailed and texted It's rare to receive this level of service and reliability, with a lot of online shopping companies it's cancelled, missing orders being charged, no communication, but Fusion Living was from beginning to end faultless. If you want to order something of genuine quality, of classic design for a good price and have no headaches just seemless fast service then I'd recommend Fusion Living.”

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Posted 4 years ago

Thank you for taking the time to write us this fantastic review. We’re so pleased you’re happy with your tulip side table and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“The Chairs are perfect for my kitchen, the colours fantastic. However two of the chairs appear to be a bit wobbly.”

Fusion Living 4 star review on 15th January 2021

Helpful Report

Posted 4 years ago

Hello Lisa, Thank you for taking the time to write us this great review. We're so pleased you're happy with your chairs, they look lovely! Your feedback on the chairs has now been passed on to our customer service team. Best Wishes, Fusion Living

Posted 4 years ago

“Slight damage to one of the legs. Excellent customer service to resolve.”

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Posted 4 years ago

Thank you for taking the time to write us this great review. We’re sorry to hear that there was some damage to your order, we are getting this resolved as quickly as we can for you. Best Wishes, Fusion Living

Posted 4 years ago

“This is my first time ordering from the company,delivery was efficient and the assembly of the chair was straight forward. The chair is beautiful and sturdy,I'm very happy and will be making future purchases. Thank you”

Fusion Living 5 star review on 15th January 2021

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Posted 4 years ago

Hello Karen, Thank you for taking the time to write us this brilliant review. We’re so pleased you’re happy with your tulip chair and the service received. We look forward to you shopping with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Fantastic service, Carly who dealt with my quiry kept me informed and found the product I need. She was knowledgeable and efficient.”

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Posted 4 years ago

Hello Peter, Thank you for taking the time to write us this fantastic review. We’re so pleased you’re happy with the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Great chairs... arrived well packaged and in good time.”

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Posted 4 years ago

Hello Karen, Thank you for taking the time to write us this great review. We’re so pleased you’re happy with your chairs and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Lovely chairs but my God took us hours to put together.. tools provided really cheap.”

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Posted 4 years ago

Hello Deborah, Thank you for taking the time to write us this review. We're sorry you found your chairs difficult/time consuming to put together. We appreciate your feedback on this. Best Wishes, Fusion Living

Posted 4 years ago

“Excellent quality and very pleased the colours. 4 stars as cushions for the petrol blue chairs different style to others and waiting for replacement. Excellent customer service.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with the chairs and the service received. Customer service will be in touch once there is an update your replacements. Best Wishes, Fusion Living

Posted 4 years ago

“Great !!! I emailed regarding my order with a query. I was answered via email very quickly indeed and my query was dealt with promptly. Very impressed by lovely friendly manner of customer service.”

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Posted 4 years ago

Hello Michelle, Thank you for taking the time to write us this fantastic review. We’re so pleased you’re happy with the great service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“These chairs are so nice! Excellent quality and well worth every penny. The only negative is the instructors to put them up (it's only the footrest but are 2 sizes and didn't know which was the smallest) once one was up, the rest went up OK)”

Fusion Living 5 star review on 9th January 2021

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Posted 4 years ago

Hello Maureen, Thank you for taking the time to write us this great review. We’re so pleased you’re happy with your bar stools and the service received. We're sorry to hear about the issue with the instructions but glad you managed to sort this issue. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Great looking, solid quality chairs . Delivered on time . I would highly recommend both the chairs & Fusion Living”

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Posted 4 years ago

Hello Mark, Thank you for taking the time to write us this fantastic review. We’re so pleased you’re happy with your chairs and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“great service delivered on time”

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Posted 4 years ago

Hello Paul, Thank you for taking the time to write us this excellent review. We’re so pleased you’re happy with your order and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Très bon contact client, livraison rapide, produits bien emballés. Les 4 chaises Tulip commandées sont très qualitatives et très confortables. Voilà une quinzaine de jours que nous les avons et nous en sommes pleinement satisfait. Seul bémol : certaines vis permettant de fixer l'assise au pied peuvent être dures à serrer ; j'ai pu améliorer cela en retaraudant certains pas de vis mais tout le monde n'a pas le matériel adéquat. Very good contact, fast delivery, well packaged products. The 4 Tulip chairs ordered are very qualitative and very comfortable. We have had them for a couple of weeks, and we are fully satisfied with them. Only negative note: some screws to fix the seat to the foot can be hard to tighten; I was able to improve this by fixing the threading but not everyone has the right equipment.”

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Posted 4 years ago

Merci d’avoir pris le temps de nous écrire cette grande critique. Nous sommes très heureux que vous êtes heureux avec vos chaises tulipes et le service reçu. Nous sommes désolés d’entendre parler du problème avec vos vis, mais heureux que vous avez résolu ce problème. Nous espérons que vous choisirez de magasiner avec nous à nouveau. Meilleurs voeux Vie fusionnelle Thank you for taking the time to write us this great review. We’re so pleased you’re happy with your tulip chairs and the service received. We're sorry to hear about the issue with your screws but glad that you solved this. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Really pleased with the product. Delivery was very quick and easy. Would definitely order other products in the future.”

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Posted 4 years ago

Hello Linda, Thank you for taking the time to write us this good review. We’re so pleased you’re happy with your order and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Purchased 2 chairs to go with my new table, wasn’t disappointed, lovely, easy to assemble. Fast delivery, well packaged, perfect, will be ordering 2 more to complete my set. Highly recommend😀”

Fusion Living 5 star review on 1st January 2021

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Posted 4 years ago

Hello Astra, Thank you for taking the time to write us this outstanding review. We’re so pleased you’re happy with your chairs and the service received. They look fab with your table! We look forward to you shopping with us again soon. Best Wishes, Fusion Living

Posted 4 years ago

“Excellent service from word go carley always replied to messages my chairs are spot on easy to assemble nit like Ikea lol xx well done for on time delivery guys xx HNY”

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Posted 4 years ago

Hello Debbie, Thank you for taking the time to write us this fantastic review. We’re so pleased you’re happy with your chairs and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

“Love my chairs and great customer service to get the one on back order to us quickly before Christmas.. thanks”

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Posted 4 years ago

Hello Alistair, Thank you for taking the time to write us this excellent review. We’re so pleased you’re happy with your chairs and the service received. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 4 years ago

Fusion Living is rated 4.8 based on 1,563 reviews