Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,562 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service well packaged no complaints with anything so would order from fusion living again”

Helpful Report

Posted 3 years ago

Thank you for this fantastic review, Kim! It is great to hear that you are so pleased with your order and the service received whilst shopping with us. We really pride ourselves on excellent customer service, so feedback like this means a lot to us. We hope to welcome you back again in the future! Best wishes, Fusion Living

Posted 3 years ago

“The customer service was excellent. Unfortunately we had a problem with the chairs but we were offered an immediate replacement or refund.”

Helpful Report

Posted 3 years ago

Hi Jennifer, Thank you so much for taking the time to write us this excellent review, We really pride ourselves on exceptional customer service, so feedback like this means a lot to us! We are sorry to hear that there was a problem with your chairs, but we are pleased that we got this resolved for you! Best wishes, Fusion loving

Posted 3 years ago

“Excellent customer service! Good quality products- look great in our kitchen.”

Helpful Report

Posted 3 years ago

Thank you so much for providing us with this great review! We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope to welcome you back again in the future! Best wishes, Fusion Living

Posted 3 years ago

“Transaction rapide. Article de qualité, livré très rapidement et d’un montage facile. Le seul bémol est que je j’ai dû aller chercher le colis au bureau de poste où le livreur l’a laissé en mon absence, l’entreprise de livraison ne m’ayant en effet pas proposé de convenir d’une autre date où je pouvais être présent à mon domicile.”

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Posted 3 years ago

Merci beaucoup d'avoir pris le temps de nous écrire cette excellente critique, nous sommes ravis que vous soyez satisfait de votre article et du service reçu. Nous sommes désolés qu'il y ait eu une certaine confusion concernant la livraison du colis, nous apprécions les commentaires et nous en tiendrons compte. Meilleurs vœux, Fusion de vie

Posted 3 years ago

“perfect fast and furious +++ I will probably order again thank you”

Helpful Report

Posted 3 years ago

Hi Alain, Thank you for providing us with this great review. We are so pleased you are happy with the customer service received whilst shopping with us, we do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“The table and chairs were very safely packed and arrived without a mark. The chairs are really comfortable and the set looks extremely neat and fresh. Final thought, if you have any spillage the table can be wiped clean. Oh, I must also say that Fusion Living was efficient and speedy. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for your fabulous review, Mary! We really appreciate you taking the time to write this. We're pleased you are happy with your table and chairs, and the customer service received whilst shopping with us. We hope to welcome you back again. Best wishes Fusion Living

Posted 3 years ago

“Very pleased with the 'Eiffel' inspired White Chairs I purchased. Elegant design, nice and easy to build. Wipeable chair & seat cushion, (essential with kids). Look amazing & very comfy. Chair hugs your lower back. Would buy this particular chair design again from Fusion Living in future. Fast 48hr delivery as item was in stock. Nicely packaged. Excellent all round design, build and service. Well done Fusion Living.”

Fusion Living 5 star review on 22nd October 2021

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this fantastic review, Lisa! We're so pleased you're happy with your Eiffel Chairs and the whole experience and service provided. Thank you so much for the great photo, your chairs look lovely! We do hope to welcome you back again in the future. Best Wishes, Fusion Living

Posted 3 years ago

“I love the chairs and table. They look great in my flat.”

Helpful Report

Posted 3 years ago

Thank you for your great review, Sonja. We are so pleased that you are happy with your table and chairs. We do hope to welcome you back again in the future! Best wishes, Fusion Living

Posted 3 years ago

“Bought this for my wife as a surprise it's exactly as advertised delivered on time lovely chair the wife is very happy with it.”

Helpful Report

Posted 3 years ago

Hi Paul, thank you for taking the time to write such a great review. We are so pleased that you are happy with your chair! We hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Good quality chairs for a reasonable price, and delivered very promptly”

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Posted 3 years ago

Thank you so much for your great review, Robert! We are so pleased you are happy with your chairs and the experience whilst shopping with us. Best wishes, Fusion Living

Posted 3 years ago

“Salve a tutti ho già acquistato questo articolo in passato e questo articolo di sedia tulip si presenta come in foto il sito e' affidabile ha superato a pieno le mie aspettative imballaggio perfetto come il prodotto l'assistenza dell'azienda ti segue via mail passo passo fino alla consegna avvisandoti delk'arrivo del corriere consiglio a tutti qualità prezzo eccellente metterei 10 stelle se ci fossero”

Fusion Living 5 star review on 19th October 2021

Helpful Report

Posted 3 years ago

Ciao Maria, Grazie per aver dedicato del tempo a scriverci questa fantastica recensione. Siamo così contenti che tu sia soddisfatto delle tue sedie e dell'intera esperienza e servizio ricevuto durante lo shopping con noi. Siamo davvero orgogliosi di un servizio clienti eccezionale, quindi feedback come questo è eccellente da ascoltare. Ci auguriamo che acquisti di nuovo con noi. Auguri, Fusion Living

Posted 3 years ago

“Superb product (tulip chairs). Fast delivery with a top courier. Excellent customer services by Jayne. I rarely leave reviews but Fusion Living certainly deserves a v good one”

Helpful Report

Posted 3 years ago

Thank you so much for this fantastic review, Carmela. We're so pleased that you are happy with your chairs and the customer service provided! We do hope you choose to shop with us again. Best wishes, Fusion Living

Posted 3 years ago

“Très belle chaises … qui paraissent de qualité .. a voir dans le temps . Livraison 🚚 respectée Site sérieux”

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Posted 3 years ago

Merci pour votre super avis ! Nous apprécions vraiment que vous ayez pris le temps d'écrire ceci. Nous espérons vous accueillir à nouveau. Meilleurs vœux Fusion de vie

Posted 3 years ago

“Excellent service from start to finish. Table delivered efficiently and in timeframe given. Table is exactly as described and brilliant quality.”

Helpful Report

Posted 3 years ago

Hi Tara, Thank you so much for taking the time to write us this great review! We are so pleased that you are happy with the customer service received whilst shopping with us and that you love the table! We do hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Very good quality items, as close as possible to the original design. Would definitely recommend the purchase. Fast delivery without any customs hassle.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write this fantastic review! We are so pleased you are happy with your items and the experience whilst shopping with us. We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Sorry to say that quality is poor. I appreciate that you get what you pay for but the staples on the back of the cushion were often not in and if they were in they were not in properly.”

Helpful Report

Posted 3 years ago

Hi Paul, Thank you for your review and we are so sorry to hear that the staples on your cushions were not secured properly. Could you please email some images across to sales@fusionliving.co.uk and we will certainly look into this? We look forward to hearing from you. Best wishes, Fusion Living

Posted 3 years ago

“Excellent product. Arrived in good time and in excellent condition. Communication and service exceptional.”

Helpful Report

Posted 3 years ago

Thank you so much for this great review, Margaret. We are so pleased you are happy with your order, and the customer service received. We do hope you choose to shop with us again! Best wishes, Fusion Living

Posted 3 years ago

“Excellent company. Very quick delivery”

Helpful Report

Posted 3 years ago

Thank you so much for this great review, Sally! We do hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 3 years ago

“A second order from Fusion proved just as efficient. My chair arrived ahead of schedule and the delivery man kindly confirmed with a neighbour where would be a safe repositary until my return. Thank you.”

Helpful Report

Posted 3 years ago

Thank you much for taking the time to write this fantastic review! We're so pleased that you're happy with the whole experience received, we pride ourselves on exceptional customer service, so feedback like this is excellent to hear! Best wishes, Fusion Living

Posted 3 years ago

“Very pleased with the table & chairs. Packed safely & with good instructions. Only thing to mention is that the sticky tabs you need to take off the cushions do not peel off at all easily, very fiddly but that is the only that was not to good otherwise all good”

Helpful Report

Posted 3 years ago

Hi Jennifer, thank you so much for taking the time to write us this great review! We are so pleased that you are happy with your order, and we appreciate your feedback on the sticky tabs. We do hope you choose to shop with us again! Best wishes, Fusion Living

Posted 3 years ago

Fusion Living is rated 4.8 based on 1,562 reviews