Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,562 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchase was effertless and very easy,goods are off excellent quality and are very easy to assemble. And are easy on the eye”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to write us this great review! We are so pleased that you are happy with the quality and look of your new chairs. We do hope to welcome you back in the future! Best wishes, Fusion Living

Posted 2 years ago

“Sehr geehrtes Fusion Team, Die Sessel sind wunderschön haben aber Verarbeitungsfehler siehe Fotos. Wie können sie mir entgegen kommen ? Ich würde gerne noch 2 weiter Stühle kaufen. LG Erwin”

Helpful Report

Posted 2 years ago

Guten Morgen Erwin, Vielen Dank für das Feedback und das Foto zu den von Ihnen bestellten Stühlen. Der Schaden an Ihrem Stuhl tut uns sehr leid. Unser Kundendienstteam hat Ihnen eine E-Mail bezüglich des Versands von Ersatzbeinen und der neuen Bestellung, die Sie aufgeben möchten, gesendet. Wir freuen uns darauf, von Ihnen zu hören. Besten Wünsche, Fusion Living Good morning Erwin, Thank you for the feedback and photograph regarding the chairs you ordered. We are very sorry about the damage to your chair. Our customer service team have emailed you about sending out replacement legs and the new order you wish to place. We look forward to hearing back from you. Best wishes, Fusion Living

Posted 2 years ago

“Very easy ordering process. Nothing was too much trouble. Customer service team were great. Chairs are excellent quality. Thank you”

Helpful Report

Posted 2 years ago

Good afternoon Martin, Thank you so much for taking the time to write us this great review! We are so happy that you are pleased with the quality of your chairs and the customer service received whilst shopping with us. We do hope to welcome you back in the future! Best wishes, Fusion Living

Posted 2 years ago

“Great service and good quality products. Speedy delivery. Responsive and helpful customer service”

Helpful Report

Posted 2 years ago

Good afternoon Zoey, Thank you for taking the time to write us this great review! We are so pleased that you are happy with the quality of the chairs you ordered and the customer service received whilst shopping with us. We hope to welcome you back in the future! Best wishes, Fusion Living

Posted 2 years ago

“Amazing. Very efficient and fast delivery. I love the stools but using them as little side tables, just perfect. Very happy with the price too. I can't fault this company at all.”

Helpful Report

Posted 2 years ago

Good afternoon Carol, Thank you so much for taking the time to write us this amazing review! We love the idea of using your stools as little side tables! Thank you for the feedback also on delivery time, we aim to get all orders shipped out as quick as possible. We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 2 years ago

“These seem sturdy chairs easy to assemble. I was slightly disappointed because each chair had a couple of black marks on them that didn’t come off after cleaning then. It looked like they had been packed by someone with dirty hands. One chair also has a scrape on the plastic which definitely won’t wear off. Didn’t complain because I couldn’t be bothered to return the chairs. Quite good overall though. Speedy delivery!”

Helpful Report

Posted 2 years ago

Good afternoon Derrick, Thank you for taking the time to write us this review! We are very sorry that your chairs had some black marks on them and a scratch on the plastic, we understand how frustrating this is. We would have really appreciated the chance to have made this right for you. Our customer service team will be in touch to discuss this with you. Best wishes, Fusion Living

Posted 2 years ago

“Good service, helpful staff and best of all very happy with the chairs I bought.”

Helpful Report

Posted 2 years ago

Good afternoon Rae, Thank you for this great review! We are so pleased that you are happy with your chairs. We do hope to welcome you back in the future! Best wishes, Fusion Living

Posted 2 years ago

“Very pleased with the chairs, but also the service. When there was a delay I was kept fully informed with a personal email.”

Helpful Report

Posted 2 years ago

Good morning Carolyn, Thank you for taking the time to write us this great review! We are so happy that you are pleased with the customer service you received while shopping with us. We do hope to welcome you back in the future. Best wishes, Fusion Living

Posted 2 years ago

“Often the rest of the service levels of a company are when things do not go quite right, when the wrong bases were delivered for my stools the guys at fusion were brilliant, so friendly, efficient and apologetic and the problem was rectified in 2 days. Great company!!!”

Helpful Report

Posted 2 years ago

Good morning Rachel, Thank you for taking the time to write us this amazing review! We are so pleased that you are happy with the customer service you received whilst shopping with us. We hope you love your Bar Stools! Best wishes, Fusion Living

Posted 2 years ago

“Easy website. Great fast service good product thank you.”

Helpful Report

Posted 2 years ago

Good morning David, Thank you for this great review! We are so pleased that you are happy with the service you received whilst shopping with us. We do hope to welcome you back in the future. Best wishes, Fusion Living

Posted 2 years ago

“Delighted again with the service provided”

Helpful Report

Posted 2 years ago

Good morning Margaret, Thank you for this great review! We are so pleased you are happy with the customer service you received whilst shopping with us. Best wishes, Fusion Living

Posted 2 years ago

“We love it just what we wanted thanks”

Helpful Report

Posted 2 years ago

Good morning, Thank you so much for writing us this great review! We are so pleased that you are happy with your purchase. We do hope to welcome you back in the future. Best wishes, Fusion Living

Posted 2 years ago

“Bought 4 different coloured dining chairs, look great, good value and arrived within 3 days, will use again.”

Helpful Report

Posted 2 years ago

Good morning Ryan, Thank you for taking the time to write us this great review! We are so pleased you are happy with your dining chairs. We hope to welcome you back in the future. Best wishes, Fusion Living

Posted 2 years ago

“Very good communication regards product and the delivery process. Product not yet seen as on holiday!”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to write us this great review! We are so glad you are pleased with the customer service received whilst shopping with us. We hope to welcome you back in the future! Best wishes, Fusion Living

Posted 2 years ago

“Easy to order, delivered as expected, easy to assemble.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to write us this great review! We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 2 years ago

“Very good; fast delivery. If I get more vouchers with discounts as repeating customer I will probably buy again.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for shopping with us! We hope to welcome you back in the future. Best wishes, Fusion Living

Posted 2 years ago

“I am very happy with my Tulip chairs, they look very stylish”

Helpful Report

Posted 2 years ago

Good afternoon Valerie, We are so pleased that you are happy with your Tulip chairs! Thank you for taking the time to write us this great review. We do hope to welcome you back in the future. Best wishes, Fusion Living

Posted 2 years ago

“Excellent customer service,a very nice lady was very helpful and friendly”

Helpful Report

Posted 2 years ago

Good afternoon Gail, Thank you so much for taking the time to write this great review! We are so pleased you are happy with the customer service received whilst shopping with us. We do hope to welcome you back in the future. Best wishes, Fusion Living

Posted 2 years ago

“My second order from Fusion Living. Highly recommended. Delivery as specified in fact latest was a few days early. Great company.”

Helpful Report

Posted 2 years ago

Good morning Sylvia, We really appreciate such great feedback, thank you so much for taking the time to write this amazing review! We are so pleased you are happy with the service received whilst shopping with us. Best wishes, Fusion Living

Posted 2 years ago

“Ordered a replacement cushion to match existing and the service was excellent. The item arrived within forty eight hours.”

Helpful Report

Posted 2 years ago

Good afternoon Ian, Thank you so much for taking the time to write us this great review! We are so pleased that you are happy with the cushion you ordered and the service received whilst shopping with us. Thank you for the feedback regarding the time of delivery. We hope to welcome you back in the future! Best wishes, Fusion Living

Posted 2 years ago

Fusion Living is rated 4.8 based on 1,562 reviews