Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,563 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought two chairs. One is perfect. One is broken so I’ve got to send it back. Massively disappointing.”

Helpful Report

Posted 5 years ago

Hi Stephen Thank you for taking the time to write a review for us and we are sorry there was a problem with one of your chairs. We checked and can see that the replacement base was delivered to you last Friday and so hopefully that is now all resolved for you. Best wishes Fusion Living

Posted 5 years ago

“Very pleased with the service and so pleased with my new chairs!!”

Fusion Living 5 star review on 24th May 2019

Helpful Report

Posted 5 years ago

Thank you for writing an excellent Review for us and for sending the photo in to us - your chairs look amazing! Thank you for shopping with us. Best wishes Fusion Living

Posted 5 years ago

“I cannot find fault with this company. The website was easy to use with lots of choice. The items arrived very quickly and were easy to assemble. Once assembled the quality was good and as I had ordered chairs, these were extremely comfortable. I would highly recommend”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write such an excellent Review for us. We really do appreciate and we are so pleased that you are happy with your chairs. Best wishes Fusion Living

Posted 5 years ago

“Only place I could find the product I wanted. Came faster than expected and got a friendly call from the team to arrange delivery. Very impressed overall.”

Helpful Report

Posted 5 years ago

Thank you very much for your great Review, we really appreciate you taking the time to write it. Best wishes Fusion Living

Posted 5 years ago

“Brilliant quality chairs better than we expected. Only a small gripe in that the wrong colour chairs were sent. However we got a very quick replacement with no problem at all. Despite this the 5 star rating is still well deserved. Thanks for the help guys.”

Helpful Report

Posted 5 years ago

Thank you John for your great Review and we are glad we were able to sort the colour issue quickly for you. Best wishes Fusion Living

Posted 5 years ago

“An example of how customer services should be done! We had a time limit for the delivery, not only were the items delivered earlier than expected we were informed all the way with a phone call and email. Faultless.”

Helpful Report

Posted 5 years ago

Thank you so much Michael for taking the time to write this excellent Review - your feedback has been shared with the team! Thank you again for shopping with us. Best wishes Fusion Living

Posted 5 years ago

“Great service was updated throughout the delivery and my product is amazing I love it!!”

Helpful Report

Posted 5 years ago

Thank you Lydia for your great Review - we are so pleased you love your product! Best wishes Fusion Living

Posted 5 years ago

“Absolute fabulous product delivered on time and extremely usable”

Helpful Report

Posted 5 years ago

Thank you for writing an excellent Review for us and we are very pleased to hear that you are happy with your purchase. Thanks for shopping with us. Best wishes Fusion Living

Posted 5 years ago

“Good quality, competitive price and delivered when promised. If only more suppliers could do this.”

Helpful Report

Posted 5 years ago

Thank you for writing an excellent Review for us and we are very pleased that your delivery arrived when you wanted it. Thanks for shopping with us. Best wishes Fusion Living

Posted 5 years ago

“The chairs match very nicely around our dining table in our mainly glass conservatory they give an expression of space no regrets re our choice”

Helpful Report

Posted 5 years ago

Thank you for writing an excellent Review for us. We are pleased that you like your new chairs. Thank you for shopping with us. Best wishes Fusion Living

Posted 5 years ago

“Great to deal with and quick despatch/delivery!”

Helpful Report

Posted 5 years ago

Thank you for writing an excellent Review for us. We really appreciate the feedback and you taking the time to do this. Best wishes Fusion Living

Posted 5 years ago

“I could not fault the service or delivery I received with this company. Unfortunately one chair had two marks on the front, from when I notified them over this fault I received a replacement seat within 3 days I have never received this level of service before from any company before.”

Helpful Report

Posted 5 years ago

Thank you very much Malcolm for your feedback and Review. We are so pleased we could quickly resolve the issue with the marked seat for you. Thank you for shopping with us and enjoy your chairs! Best wishes Fusion Living

Posted 5 years ago

“Easy purchase and helpful lady on phone. Chairs as seen on website - underside stapled not too neat but, as its unseen not a big issue - product good for cost. Delivery on time .”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write a great Review for us. We really appreciate the feedback. Best wishes Fusion Living

Posted 5 years ago

“Absolutely excellent service, incredibly patience and helpful in supporting me as I made decisions on my chosen designs, giving lots of alternative options and helpful advice which made the decision to purchase so much easier. Thank you.”

Helpful Report

Posted 5 years ago

Thank you Lynette for taking the time to write this excellent Review for us. We really do appreciate the feedback and we are so glad we could help you with your colour choices and designs. We will be in touch regarding delivery as soon as the chairs arrive in stock. Thank you for shopping with us. Best wishes Fusion Living

Posted 5 years ago

“Chair arrived promptly, well packaged. Very happy with my purchase.”

Helpful Report

Posted 5 years ago

Thank you Helen for the excellent Review. We are so pleased you like your new chair. Thanks for taking the time to write a review for us. Best wishes Fusion Living

Posted 5 years ago

“Delivery was excellent design and orange chairs look good except for two very small black spots on one of the chair backs.”

Helpful Report

Posted 5 years ago

Hi Malcolm Thank you for taking the time to write a good Review for us. We are glad that we've been able to resolve the issue with the black dots on the chair for you. Your new seat will be delivered tomorrow. Best wishes Fusion Living

Posted 5 years ago

“Excellent product and great value. Good customer communication. Chairs look wonderful in our new kitchen. Highly recommended”

Helpful Report

Posted 5 years ago

Thank you David for the excellent Review. We are so pleased you like your new chairs. Thanks for the feedback. Best wishes Fusion Living

Posted 5 years ago

“Great service, quick delivery and good quality.”

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Posted 5 years ago

Thank you very much for your great feedback. It is appreciated. Best wishes Fusion Living

Posted 5 years ago

“Quality furniture at reasonable prices”

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Posted 5 years ago

Thank you for taking the time to write a great Review for us. It is appreciated! Best wishes Fusion Living

Posted 5 years ago

“Fabulous tulip chair with black pu cushion. Am delighted with my purchase and delivery was perfect. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for the great feedback and Review. We really do appreciate it! Best wishes Fusion Living

Posted 5 years ago

Fusion Living is rated 4.8 based on 1,563 reviews