Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.78

4.8 Rating 1,549 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect ! Tres bon accompagnement”

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Posted 1 month ago

Merci d'avoir pris le temps de nous laisser un avis 5 étoiles et de bons commentaires. Nous l’apprécions vraiment. Merci d'avoir fait vos achats chez nous et nous sommes impatients de vous accueillir à nouveau dans le futur. Meilleurs vœux Loïs

Posted 1 month ago

“👍🏻🙋‍♂️ Je parle que français”

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Posted 2 months ago

Merci beaucoup pour votre avis 5 étoiles - nous espérons pouvoir vous accueillir à nouveau dans le futur. Meilleurs vœux Ali

Posted 1 month ago

“Je suis très contente de mes chaises bonne qualité , même si j’ai du patienter , mais on répondait vraiment très rapidement à mon mail merci”

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Posted 2 months ago

Merci d'avoir pris le temps d'écrire une excellente critique pour nous. Nous l'apprécions vraiment ainsi que vos commentaires sur vos chaises et notre service. Nous espérons vous aider à nouveau à l'avenir. Meilleurs vœux Michelle

Posted 1 month ago

“Thank you Michelle for your outstanding customer service on the telephone and by email. You were friendly, helpful, knowledgeable, thorough and open to options and ideas to suit my requirements. Really grateful for your support and guidance. Juliette, North Somerset.”

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Posted 2 months ago

Dear Juliette, Thank you so much for your exceptional 5-star rating of Fusion Living. We greatly appreciate your kind feedback and positive comments about the customer service that Michelle provided. Thank you once again for choosing Fusion Living and we hope to welcome you back again in the future. Best wishes Ali

Posted 2 months ago

“I recently purchased the Chelsea chairs and table set, and I’m thrilled with my decision. The design is elegant and modern, perfectly fitting my dining space. The chairs are very comfortable with a sturdy build that feels durable. The table itself is both stylish and functional, providing ample surface area for gatherings. Assembly was straightforward, and I had it set up in no time. I highly recommend the Chelsea set for anyone looking to enhance their dining experience.”

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Posted 2 months ago

Dear Claire, Thank you so much for taking the time to give us a fantastic 5-star rating! We are delighted to hear that you are thrilled with your recent purchase of the Chelsea chairs and table set. We look forward to serving you again in the future! Best wishes Lois

Posted 1 month ago

“The chairs were of good quaility but the delivery was well late so the overall service was not great”

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Posted 2 months ago

Hi Dave Thank you for taking the time to write a review for us. We are really pleased that you feel the chairs are a good quality and looking at your order, I can see that we went over the delivery lead time slightly and we are very sorry about that. We can see that Michelle in our customer services team helped and advised on the slight delay and once again we are sorry about that and thank you for bearing with us. We hope that we can welcome you back again in the future. Best wishes Ali

Posted 2 months ago

“I would have giving 5 stars but although very nice customer service staff, a few bits missing and one barstool is slightly uneven but will probably but a tiny bit of floor protector on slightly shorter leg. Love fusion chairs, easy to put together, lovely colours and long lasting. I have 6 dining chairs with Eiffel legs just need to change floor rubber protectors every year or so. Bar stools are lovely and very comfy in aqua and teal.”

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Posted 2 months ago

Hi Hilary Thank you for taking the time to leave a detailed review for us and providing some excellent feedback. We are really pleased you are happy with the level of customer service and we are also sorry to hear a few bits were missing. We have checked back and can see that the customer services team sent out the missing washers and we hope that has helped and solved the issue now. Once again, great to hear that you love your chairs as well. We hope to see you again in the future. Best wishes Michelle

Posted 2 months ago

“Excellent!”

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Posted 2 months ago

Thank you for taking the time to leave us a great 5 star review! We really appreciate it and hope to see you again soo.

Posted 2 months ago

“I ordered Soho chairs for my boat and when they arrived I changed my mind on the legs style. I rang to try to change the legs and was able to purchase new legs that were delivered the next day which was amazing service as I had guests arriving so needed the chairs. I am really happy with these chairs. The quality is great, they are just the look I wanted. The customer service was fantastic.”

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Posted 3 months ago

Dear Claire Thank you so much for your excellent 5 star review - we are delighted to hear that you are happy with your chairs and that we managed to get everything switched over and resolve for you asap and in time for your guests arrive. The photo you have shared looks stunning - what a great photo! Thank you also for your feedback on our customer service - this is always a top priority for us! Thank you for shopping with us and we look forward to welcoming you back again in the future. Best wishes Michelle

Posted 3 months ago

“Ideal for our small computer room, doesn't tale up much space, easy to turn and great colour choice.”

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Posted 3 months ago

Dear Sandra, Thank you so much for your 5-star rating of Fusion Living! We truly appreciate your kind words and positive feedback. Thank you once again for choosing Fusion Living, and we look forward to seeing you again in the future. Best wishes Ali

Posted 3 months ago

“Amazingly efficient ,and really pleased with the chair and cushions”

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Posted 3 months ago

Dear Jen Thank you so much for your 5-star rating of Fusion Living. We really appreciate your positive feedback. We are thrilled to hear that you found our service efficient and that you are really pleased with the chair and cushions. Once again, thank you for your kind words and continued support. We hope to welcome you back again in the future. Best wishes Michelle

Posted 3 months ago

“I had an excellent buying experience and I would like to salute the professionalism of the team. I was kept informed of the status of my order and the exchanges were quick and efficient. The quality of service is excellent.”

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Posted 3 months ago

Thank you so much, Michael, for your fantastic 5-star review of Fusion Living. We really appreciate your kind words and positive feedback. We are thrilled to know that you had an excellent buying experience with us. We understand the importance of keeping our customers informed, and we are glad that our communication regarding the status of your order was efficient and prompt. Thank you also for the fabulous photographs - your chairs look fantastic! Thank you once again for your support, and we hope to help you again in the future. Best wishes Carley

Posted 3 months ago

“Top Very fast delivery”

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Posted 3 months ago

Hi Jonathan Thank you so much for giving Fusion Living a fabulous 5-star rating. We truly appreciate your kind words and support. We are thrilled to hear that you were pleased with our service and found the delivery to be very fast. Our team works diligently to ensure that our customers receive their orders promptly, so it's great to know that we met your expectations. Thank you once again for choosing Fusion Living. We look forward to helping you again in the future. Best wishes Beth

Posted 3 months ago

“Lovely bar stools. Nice & bright. Easy to put together. Fast delivery. Would definitely use this site again.”

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Posted 3 months ago

Thank you so much, Sue, for your fantastic 5-star rating of Fusion Living. We really appreciate your feedback and we're thrilled to hear that you love our bar stools. It's great to know that they are not only lovely and bright but also easy to assemble. Thanks for choosing us! Best wishes Michelle

Posted 3 months ago

“very pleased with our chairs and quick service, delivery excellent, thankyou”

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Posted 3 months ago

Dear Graham Thank you for your fantastic 5-star rating of Fusion Living. We really appreciate your kind words and are thrilled to hear that you are very pleased with your chairs and our quick service. Your satisfaction is our top priority, and we're grateful for your support. Once again, thank you for choosing Fusion Living. We hope to see you again in the future. Best wishes Michelle

Posted 3 months ago

“Very nice quality, unfortunately I couldn't enter the discount code anywhere, you have to pay the full price a little disappointing”

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Posted 3 months ago

Dear Jens Thank you so much for leaving us a fantastic 5-star rating! We're thrilled to hear that you had a great experience with Fusion Living. Your kind words are greatly appreciated. We apologise for any inconvenience regarding the discount code. We always strive to provide the best prices to our valued customers. If you need any assistance in the future, please don't hesitate to reach out to our customer support team. Best wishes Ali

Posted 3 months ago

“Delighted with the ghosts chairs. They look really great in my bedrooms. The customer service was outstanding.”

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Posted 3 months ago

Dear Anne Thank you so much for your wonderful 5-star rating of Fusion Living. We are thrilled to hear that you are delighted with the ghost chairs and that they look great in your bedrooms. Thank you again for your kind words and for choosing Fusion Living. We appreciate your support and hope to serve you again in the future! Best regards, Michelle

Posted 3 months ago

“We are pleased with our new chairs . well worth waiting for orderd via phone call to Michelle who simplified the transaction and gave a5%reduction thank you”

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Posted 3 months ago

Dear Brian Thank you so much for giving Fusion Living a 5-star rating. We genuinely appreciate your feedback and it is great to hear that you are pleased with your new chairs. We are also delighted to hear that your ordering experience with Michelle over the phone was made simpler, and that she was able to provide you with a 5% first time customer discount. We strive to provide excellent customer service, and it's always rewarding to know that we've succeeded in making your transaction more convenient. Once again, thank you for your kind words and for choosing Fusion Living. Best wishes Carley

Posted 3 months ago

“I love these chairs they look amazing around my dining table the quality is fabulous and can't wait for my friends and family to see them I can recommend them the service is also vert very good.”

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Posted 3 months ago

Dear Jean Thank you so much for your wonderful 5-star rating of Fusion Living. We truly appreciate your kind words and are thrilled to hear that you love the chairs you purchased. It's fantastic to know that they look amazing around your dining table and that the quality exceeded your expectations. We can only imagine how great they will look when your friends and family get a chance to see them! Your recommendation means a lot to us, and we're glad to hear that you were also pleased with our service. Thank you once again for your support and for choosing Fusion Living. We look forward to helping you again in the future! Best wishes Ali

Posted 3 months ago

“Delivery was a little late but kept informed. Delivery man only left item at my door upon ringing the bell. It would have been nice if it was handed to me. Anyhooo, the product, the chair itself is amazing. Sleek and fits in very well with my decor. Easy to assemble and sturdy. I am very happy with my purchase.”

Fusion Living 4 star review on 19th August 2024

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Posted 3 months ago

Thank you very much for taking the time to leave us a great review and provide your feedback. We are so pleased that you are happy with your purchase and we are sorry that the delivery wasn't quite what you were expecting. We quite agree that it is a much more personal service if the items are handed to you personally and this is usually the case. However, we appreciate that some of the delivery drivers are still following more covid related guidance of leaving a parcel for the recipient to pick up themselves. We have noted your feedback though and appreciate you taking the time to let us know. We hope to welcome you back again in the future. All best wishes Michelle.

Posted 3 months ago

Fusion Living is rated 4.8 based on 1,549 reviews