Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,562 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional service at all times Communication excellent, purchase and refund made easy. This was my first time purchasing from Fusion. I would buy from this company again without hesitation . I brought a chair - love it! Thank you Fusion”

Helpful Report

Posted 2 months ago

Thank you so much for your glowing review, Barbara! We're thrilled to hear that you had a great experience with our service and found the purchasing process easy. It's wonderful to know that you love your new chair! Best regards, The Fusion Living Team.

Posted 2 months ago

“Lovely kitchen chair, lovely pink colour just what I wanted. Well-made and just right. Easy to put together all good. I have ordered another one in yellow..”

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Posted 2 months ago

Thank you so much for your wonderful review, Vera! We are so glad you love your kitchen chair and that assembly was easy for you. We also thank you for your reorder, we appreciate your continued support. Best regards, The Fusion Living Team.

Posted 2 months ago

“Site très sérieux Envoi rapide et soigné”

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Posted 3 months ago

Merci beaucoup pour votre commentaire élogieux, Stéphanie ! Nous sommes ravis que vous ayez apprécié notre service rapide et soigné. Votre satisfaction est notre priorité, et c'est toujours un plaisir de recevoir des retours positifs comme le vôtre. Cordialement, L'équipe Fusion Living

Posted 3 months ago

“Great design, happy colourful, cheap £69 per chair, surprisingly good back support, easy to assemble, delivered within 2 days!”

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Posted 3 months ago

Thank you for your fantastic review, Amelia! We're so happy to hear that you love the chairs and the assembly exceeded your expectations! We aim to deliver quickly, and we're thrilled that we could get your order to you in no time. Best wishes, The Fusion Living Team

Posted 3 months ago

“Lovely chair. Good price, speedy delivery. Easy to assemble”

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Posted 3 months ago

Thank you for your 5-star review, Oliver! We're thrilled to hear that you love the chair and found our service speedy. It’s great to know that assembly was a breeze for you also, your satisfaction means a lot to us. Best regards, The Fusion Living Team

Posted 3 months ago

“Quick delivery. Unfortunately we received the wrong colour chair. However the friendly, helpful personal service and support from the customer support team was brilliant. They arranged for a pick up and changed a product quicker than 1st time delivery. Easy without any hiccups.”

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Posted 4 months ago

Thank you so much for your 5-star review Regina! We are delighted to learn that our customer service was able to meet your expectations. Your satisfaction is essential to us, and we are happy that the solution was resolved quickly and efficiently. The Fusion Living team.

Posted 3 months ago

“Well pleased with these chairs !!! Ordered the table too !!”

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Posted 4 months ago

“livraison rapide et produits de bonne qualité”

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Posted 4 months ago

Merci beaucoup, Valerie, pour votre avis 5 étoiles et vos commentaires positifs ! Nous sommes ravis d'apprendre que vous êtes satisfaite de la rapidité de la livraison et de la qualité de nos produits. Votre satisfaction est notre priorité ! nous espérons que vous ferez à nouveau vos achats chez nous bientôt. L'équipe de Fusion Living

Posted 4 months ago

“Had my chairs after a long wait as they were out of stock. Smaller than I imagined when they finally arrived even though your given the sizes. Love them around my dining table though, they give the illusion of a lot more space than my old bulky looking chairs. So I guess I can say they are worth the wait.”

Helpful Report

Posted 4 months ago

Hi Mandy Thank you very much for taking the time to write a great review for us and giving your feedback. We really do appreciate it and we think your chairs looks fantastic around your dining table - thank you for the photograph! We are very pleased that you waited for them to come back into stock :) Enjoy your chairs and we hope to welcome you back again in the future. Best wishes Michelle

Posted 4 months ago

“Perfect ! Tres bon accompagnement”

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Posted 4 months ago

Merci d'avoir pris le temps de nous laisser un avis 5 étoiles et de bons commentaires. Nous l’apprécions vraiment. Merci d'avoir fait vos achats chez nous et nous sommes impatients de vous accueillir à nouveau dans le futur. Meilleurs vœux Loïs

Posted 4 months ago

“👍🏻🙋‍♂️ Je parle que français”

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Posted 4 months ago

Merci beaucoup pour votre avis 5 étoiles - nous espérons pouvoir vous accueillir à nouveau dans le futur. Meilleurs vœux Ali

Posted 4 months ago

“Je suis très contente de mes chaises bonne qualité , même si j’ai du patienter , mais on répondait vraiment très rapidement à mon mail merci”

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Posted 4 months ago

Merci d'avoir pris le temps d'écrire une excellente critique pour nous. Nous l'apprécions vraiment ainsi que vos commentaires sur vos chaises et notre service. Nous espérons vous aider à nouveau à l'avenir. Meilleurs vœux Michelle

Posted 4 months ago

“Thank you Michelle for your outstanding customer service on the telephone and by email. You were friendly, helpful, knowledgeable, thorough and open to options and ideas to suit my requirements. Really grateful for your support and guidance. Juliette, North Somerset.”

Helpful Report

Posted 4 months ago

Dear Juliette, Thank you so much for your exceptional 5-star rating of Fusion Living. We greatly appreciate your kind feedback and positive comments about the customer service that Michelle provided. Thank you once again for choosing Fusion Living and we hope to welcome you back again in the future. Best wishes Ali

Posted 4 months ago

“I recently purchased the Chelsea chairs and table set, and I’m thrilled with my decision. The design is elegant and modern, perfectly fitting my dining space. The chairs are very comfortable with a sturdy build that feels durable. The table itself is both stylish and functional, providing ample surface area for gatherings. Assembly was straightforward, and I had it set up in no time. I highly recommend the Chelsea set for anyone looking to enhance their dining experience.”

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Posted 4 months ago

Dear Claire, Thank you so much for taking the time to give us a fantastic 5-star rating! We are delighted to hear that you are thrilled with your recent purchase of the Chelsea chairs and table set. We look forward to serving you again in the future! Best wishes Lois

Posted 4 months ago

“The chairs were of good quaility but the delivery was well late so the overall service was not great”

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Posted 5 months ago

Hi Dave Thank you for taking the time to write a review for us. We are really pleased that you feel the chairs are a good quality and looking at your order, I can see that we went over the delivery lead time slightly and we are very sorry about that. We can see that Michelle in our customer services team helped and advised on the slight delay and once again we are sorry about that and thank you for bearing with us. We hope that we can welcome you back again in the future. Best wishes Ali

Posted 4 months ago

“I would have giving 5 stars but although very nice customer service staff, a few bits missing and one barstool is slightly uneven but will probably but a tiny bit of floor protector on slightly shorter leg. Love fusion chairs, easy to put together, lovely colours and long lasting. I have 6 dining chairs with Eiffel legs just need to change floor rubber protectors every year or so. Bar stools are lovely and very comfy in aqua and teal.”

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Posted 5 months ago

Hi Hilary Thank you for taking the time to leave a detailed review for us and providing some excellent feedback. We are really pleased you are happy with the level of customer service and we are also sorry to hear a few bits were missing. We have checked back and can see that the customer services team sent out the missing washers and we hope that has helped and solved the issue now. Once again, great to hear that you love your chairs as well. We hope to see you again in the future. Best wishes Michelle

Posted 4 months ago

“Excellent!”

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Posted 5 months ago

Thank you for taking the time to leave us a great 5 star review! We really appreciate it and hope to see you again soo.

Posted 4 months ago

“I ordered Soho chairs for my boat and when they arrived I changed my mind on the legs style. I rang to try to change the legs and was able to purchase new legs that were delivered the next day which was amazing service as I had guests arriving so needed the chairs. I am really happy with these chairs. The quality is great, they are just the look I wanted. The customer service was fantastic.”

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Posted 5 months ago

Dear Claire Thank you so much for your excellent 5 star review - we are delighted to hear that you are happy with your chairs and that we managed to get everything switched over and resolve for you asap and in time for your guests arrive. The photo you have shared looks stunning - what a great photo! Thank you also for your feedback on our customer service - this is always a top priority for us! Thank you for shopping with us and we look forward to welcoming you back again in the future. Best wishes Michelle

Posted 5 months ago

“Ideal for our small computer room, doesn't tale up much space, easy to turn and great colour choice.”

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Posted 5 months ago

Dear Sandra, Thank you so much for your 5-star rating of Fusion Living! We truly appreciate your kind words and positive feedback. Thank you once again for choosing Fusion Living, and we look forward to seeing you again in the future. Best wishes Ali

Posted 5 months ago

“Amazingly efficient ,and really pleased with the chair and cushions”

Helpful Report

Posted 5 months ago

Dear Jen Thank you so much for your 5-star rating of Fusion Living. We really appreciate your positive feedback. We are thrilled to hear that you found our service efficient and that you are really pleased with the chair and cushions. Once again, thank you for your kind words and continued support. We hope to welcome you back again in the future. Best wishes Michelle

Posted 5 months ago

Fusion Living is rated 4.8 based on 1,562 reviews