Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,563 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were looking for a set reasonably priced stylish dining chairs. Fusion Living fitted the bill exactly. Plus good prompt in response sales team. Previously ordered a single unit to check quality of the chair. More than happy especially with the returns policy, which we did not need to utilise. Well done Fusion Living, Completely happy to recommend using this company.”

Helpful Report

Posted 3 years ago

Thank you for taking your time to write this great review, Robert. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear! We do hope to welcome you back soon. Best wishes Fusion Living

Posted 3 years ago

“Disappointed that monies for my 'pre-order' have already been taken from my card, despite having to wait until 12th June for it to be dispatched. It would be a better customer service if the monies were only taken once the goods were dispatched.”

Helpful Report

Posted 3 years ago

Thank you for your Review. We’re sorry you feel that way about the service you received. Unfortunately, when pre-ordering, the payment is taken at the point of purchase in order to ensure that the stock is allocated to you, ready for when it arrives into stock. Once your chairs arrive, we will of course get them dispatched to you as quickly as we can. Please get in contact with us if there is anything further we can help you with. Best Wishes, Fusion Living

Posted 3 years ago

“Excellent product excellent service prompt delivery excellent value for money special thanks to Jayne keeping me informed thank you wish more companies were on the ball like Fusion living”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We will pass this lovely feedback on to Jayne and we do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Helpful company with a pretty quick turnaround for orders. Thank you”

Helpful Report

Posted 3 years ago

Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living

Posted 3 years ago

“Great product. Only ordered one chair to check for and suitability, can now go ahead and order the other five. Prompt delivery with timed hour delivery slot notified by text.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this fantastic review! We're so pleased you're happy with your chair and the whole experience and service provided. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Excellent customer service. Delivery options clearly explained by a friendly, helpful and knowledgeable member of staff who ensured that I was able to easily complete my order”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear and will be passed on to the team. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“I ordered one white Eero Saarinen Tulip Style Side Chair with the Light Pink velvet cushion for my vanity table. It was a preorder item and the communication around delivery was great. Very sturdy and super comfortable.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with your Tulip Chair and the service provided. We hope to welcome you back again soon! Best Wishes, Fusion Living

Posted 3 years ago

“I have not received the tables yet. They were sent to a Pick Up location, a shop in my area, and the shop sent them back to the seller. The seller was very swift in sending them. I have not received the tables yet and would like to speak to the seller again before they are sent to me. The seller was very polite on the phone about the problem.”

Helpful Report

Posted 3 years ago

Thank you for your review, Joan. We are really sorry that there was an issue with the delivery, however, we understand this has now been dealt with by our customer service team. Once again, please accept our apologies and we really hope we can welcome you back in the future. Best Wishes, Fusion Living

Posted 3 years ago

“Great product, very pleased.”

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Posted 3 years ago

Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living

Posted 3 years ago

“Bought three different colours to make sure they were what we wanted / good quality. They were so we bought three more.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this great review. We're so glad they were what you wanted and you're happy with your order. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Chair - excellent, delivery - excellent - what else could you ask for…thank you, will shop again and recommend all my friends and family to use this excellent company that is Fusion Living…”

Helpful Report

Posted 3 years ago

Thank you Wayne for taking the time to write us this amazing review. We're so pleased you're happy with your order and the whole experience. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“I purchased 2 beautiful ghost style chairs. It was so easy to order and they arrived in a few days. They delivered straight to my door observing all the Covid protocols. I would recommend Fusion and certainly buy from them again in the future”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this fantastic review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Very happy with my new chairs. Communication and delivery excellent. Highly recommend Fusion Living.”

Helpful Report

Posted 3 years ago

Thank you for your great Review! We really appreciate you taking the time to write this. We hope to welcome you back again. Best wishes Fusion Living

Posted 3 years ago

“My Tulip chair arrived on the time quoted. Well packed and a quality product very pleased with the chair and the service. Full marks.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this excellent review! We're so pleased you're happy with your chair and the whole experience. We really pride ourselves on exceptional customer service, so feedback like this is great to hear. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“I can only praise Fusion Leaving for the who experience I had with my table and Chairs purchase! Amazing service, great quality!”

Fusion Living 5 star review on 7th May 2021

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. What a gorgeous photo too! We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Ho acquistato 4 sedie modello Tulip. Consegnate nei tempi indicati via mail, imballate singolarmente con cura. Le sedie sono ben rifinite, cuscino spesso, seduta comoda e sono arrivate in ottimo stato. Pienamente soddisfatto!”

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Posted 3 years ago

Grazie per aver dedicato del tempo a scriverci questa fantastica recensione! Siamo così contenti che tu sia soddisfatto delle tue sedie e dell'intera esperienza e del servizio fornito. Ci auguriamo che tu scelga di fare di nuovo acquisti con noi. Auguri, Fusion Living

Posted 3 years ago

“Ce fauteuil tulipe blanc est esthétique avec son look années 60. Je m'en sers comme siège de bureau. La coque épouse bien le dos et les reins, et le coussin d'assise est très confortable. Je l'adore.”

Helpful Report

Posted 3 years ago

Merci pour votre excellente critique! Nous apprécions vraiment que vous preniez le temps d'écrire ceci. Nous espérons vous accueillir à nouveau. Meilleurs vœux Fusion Living

Posted 3 years ago

“Brilliant! Quick deliver and great item”

Helpful Report

Posted 3 years ago

Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living

Posted 3 years ago

“Lovely website and easy to navigate, great choice of products. Customer service very helpful and knowledgable when I rang to ask product information. Placed order and delivery was super quick, I was informed at all times about my orders progress, when it arrived the quality was very good. This was the first time I had used this company and I’ll definitely shop here again, from my experience I’d definitely recommend Fusion Living to anyone. Many thanks.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Just put my new chairs together, I’m really pleased with them lovely color and very comfortable.😊”

Fusion Living 5 star review on 3rd May 2021

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this fantastic review! We're so pleased you're happy with your chairs. They look gorgeous! We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

Fusion Living is rated 4.8 based on 1,563 reviews