Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,562 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. I was kept informed of progress all the way. Love the chairs. They are very comfortable and give a great 'pop' of colour in our kitchen”

Helpful Report

Posted 7 months ago

Thank you very much Sheila for leaving a great review for us. We are so pleased you are happy with the chairs and our service. Thanks again and hope to see you again in the future! Best wishes Michelle.

Posted 7 months ago

“I contacted fusion living at the weekend concerned as I needed a quick delivery. They called me straight back and the delivery was done very promptly. Easy to fit together and absolutely delighted with the swivel chairs and table. This is my second order with fusion living and I am delighted.”

Fusion Living 5 star review on 1st July 2024

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Posted 7 months ago

Good afternoon Valerie Thank you so much for taking the time to write this excellent review for us. We really do appreciate it. We were so happy to help you again and to ensure that we delivered on time and to your requirements. Thanks again for shopping with us and we look forward to seeing you again soon. Best wishes Beth

Posted 7 months ago

“Très contente de ma commande Reçue très rapidement”

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Posted 7 months ago

Bon après-midi Merci pour votre excellent avis, nous sommes très heureux que vous aimiez vos nouvelles chaises. Merci d'avoir acheté chez nous. Nous espérons vous accueillir à nouveau dans le futur. Meilleurs vœux Michelle Good afternoon Thank you for your excellent review, we are so pleased that you love your new chairs. Thanks for shopping with us. We hope to welcome you back again in the future. Best wishes Michelle

Posted 7 months ago

“Overall brilliant service, would use again. Happy with our purchase. We bought garden chairs, loving the colour. Thank you Fusion”

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Posted 7 months ago

Hi John Thank you for your excellent review, we are so pleased that you love your new garden chairs. Thanks for shopping with us. We hope to welcome you back again in the future. Best wishes Michelle

Posted 7 months ago

“Je suis ravie de ma commande de 4 chaises tulipes , la qualité est vraiement belle, j'ai apprécié desuite les conseils et le suivi au début de mes recherches . j'ai passé comande le lundi et le vendredi j'étais livré rapide , hyper bien emballé et j'adore mes chaises !!! merci encore à toute l'équipe. à bientôt !! Nathalie”

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Posted 8 months ago

Bonjour Nathalie, Merci beaucoup d'avoir attribué à Fusion Living une note de 5 étoiles ! Je suis ravi de savoir que vous avez été satisfait de votre expérience d'achat sur notre site. Vos compliments sur la qualité des produits et notre service client nous font vraiment plaisir. Nous nous efforçons toujours d'offrir des conseils de qualité et de répondre à toutes les questions de nos clients. Nous apprécions grandement votre recommandation et vos encouragements. Sincèrement, Bethany Hi Nathalie, Thank you very much for giving Fusion Living a 5 star rating! I am delighted to know that you were satisfied with your purchasing experience on our site. Your compliments on the quality of the products and our customer service really make us happy. We always strive to offer quality advice and answer all of our customers' questions. We greatly appreciate your recommendation and encouragement. Sincerely, Bethany

Posted 7 months ago

“Je suis ravie d'avoir commander sur ce site , on m'a très bien conseillé sur mon choix , répondu à mes nombreuses questions. et les produits sont vraiment de belle qualité je recommanderai très prochainement, l'envois hyper rapide j'ai commandé le lundi vendredi j'étais livré !!! merveilleux cela est rassurant de constater qu'il y a encore des professionnels de la vente !: bravo à toute l'équipe !!! Nathalie Juin24”

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Posted 8 months ago

“Fantastic company to deal with.”

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Posted 8 months ago

Hi Josh, Thank you so much for taking the time to leave us a 5-star rating for Fusion Living! We truly appreciate your support and feedback. It's wonderful to hear that you found us to be a fantastic company to deal with. We strive to provide excellent customer service and quality products, and your kind words motivate us to keep up the good work. Best Wishes Bethany

Posted 8 months ago

“Good quality chairs with cushions and value for money, to be used in reception of a 5 star hair salon, lots of complimments from our guests and Team.”

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Posted 8 months ago

Hi Stephen, Thank you for your fantastic 4-star rating of Fusion Living! We truly appreciate your feedback. We aim to continue providing value for money products and exceptional customer service. Thank you once again for choosing Fusion Living, and we look forward to serving you again in the future. Best Wishes Bethany

Posted 8 months ago

“Excellent product, looks lovely. Customer service faultless.”

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Posted 8 months ago

Hi Helen, Thank you so much for taking the time to give Fusion Living a fantastic 5-star rating! We are thrilled to hear that you had an excellent experience with our product and that it looks lovely in your space. We take great pride in our faultless customer service and are thrilled to have provided you with a seamless and enjoyable shopping experience. Best Wishes Bethany

Posted 8 months ago

“Carefully delivered on time . Chairs totally fit for purpose.”

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Posted 8 months ago

Hi Keith, Thank you so much for your outstanding 5-star rating of Fusion Living! We truly appreciate your kind words and support. Thank you for choosing Fusion Living! Kind Regards Bethany

Posted 8 months ago

“Excellent service and excellent quality!”

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Posted 8 months ago

Hi Emily Thank you so much for giving Fusion Living a perfect 5-star rating! We sincerely appreciate your support and are thrilled to hear that you had an excellent experience with our service and quality. Best Wishes Bethany

Posted 8 months ago

“Very satisfied”

Fusion Living 5 star review on 6th June 2024

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Posted 8 months ago

Hi Vincent, Thank you so much for taking the time to rate Fusion Living with 5 stars! We absolutely love how the Chelsea table looks and are thrilled to hear that you are satisfied with it. If you have any further comments or need assistance, please don't hesitate to reach out. Best Wishes Beth

Posted 8 months ago

“What can I say , they are a fantastic company and Iv emailed and spoken to them , they sorted everything I needed”

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Posted 8 months ago

Hi Lisa, Thank you so much for your 5-star rating of Fusion Living! We are thrilled to hear that you had a fantastic experience with our company. Your kind words truly mean a lot to us. Best Wishes Bethany

Posted 8 months ago

“Only basic interaction with the company so far, but everything was as expected, smooth operation.”

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Posted 9 months ago

Hi Tim, Thank you for taking the time to rate Fusion Living with 4 stars. We truly appreciate your feedback and are happy to hear you had a smooth experience with us. We hope to serve you again in the future! Kind regards Bethany

Posted 8 months ago

“Super helpful, saved our bacon with a particular chair we needed for an event. Painless and efficient - thank you!”

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Posted 9 months ago

Hi Grant, Thank you so much for your 5 star review! We're thrilled to hear that we could help you find the perfect chair for your event. It was our pleasure to assist you, and we're glad everything went smoothly. If you need anything else in the future, don't hesitate to reach out. Best Wishes Bethany

Posted 9 months ago

“After placing my order months ago the chair was delayed twice! It was supposed to arrive within a month and it’s been 3. An average chair has arrived but I wish I had just gone to Ikea”

Helpful Report

Posted 9 months ago

Hi Francesca, We apologise for the delay in receiving your chair and any inconvenience it may have caused. We understand your frustration, and we sincerely apologise for not meeting your expectations. There were unforeseen delays with the shipping of our products to us, but we communicated these issues clearly via email to keep you updated throughout the process. Your feedback is valuable to us, and we will use it to improve our services to ensure a smoother experience for the future. We appreciate your patience and understanding. Best Wishes Fusion Living

Posted 9 months ago

“Service client réactif, service rapide et produits de qualité, j’ai commandé chez eux 6 chaise Chelsea”

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Posted 9 months ago

Bonjour, nous tenons à vous remercier sincèrement d'avoir pris le temps de laisser un avis positif et de nous attribuer cinq étoiles pour votre expérience chez Fusion Living. Nous sommes ravis d'apprendre que vous avez trouvé notre service client réactif, notre service rapide et nos produits de qualité à votre entière satisfaction. Sincèrement, Bethany Hi, we would like to sincerely thank you for taking the time to leave a positive review and give us five stars for your experience at Fusion Living. We are delighted to learn that you have found our responsive customer service, fast service and quality products to your complete satisfaction. Sincerely, Bethany

Posted 9 months ago

“I ordered a Hille Robin Day armchair and needed advice on delivery time. Michelle took my call and was amazing. She liaised with the warehouse for me on colour availability and also organised delivery. She was charming, friendly and professional - an absolute joy! Thank you!!”

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Posted 9 months ago

Hi Karen, Thank you so much for your wonderful 5-star rating of Fusion Living! We truly appreciate your support and are thrilled to hear about your positive experience with us. Best Wishes Michelle

Posted 9 months ago

“Website was easy to navigate and the prices are very reasonable. Also very quick delivery for furniture items.”

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Posted 10 months ago

Hi Justine, Thank you so much for your positive feedback! We're thrilled to hear that you found our website easy to navigate and our prices reasonable. We strive to provide a seamless shopping experience for our customers. It's great to know that you also appreciated our quick delivery service. We hope to serve you again in the future! Best Wishes Carley

Posted 9 months ago

“ich bin sehr zufrieden, eine sehr schnelle Lieferung und die Kissen sind perfekt, vielen Dank ! Gerne mal wieder.”

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Posted 10 months ago

Hallo Bernd, Vielen Dank für Ihre tolle 5-Sterne-Bewertung von Fusion Living! Wir freuen uns sehr, dass Sie mit unserer schnellen Lieferung und den Kissen zufrieden sind. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Beste Wünsche Bethany Hi Bernd, Thank you for your great 5-star review of Fusion Living! We are very pleased that you are satisfied with our fast delivery and the cushions. We hope to welcome you back soon! Best Wishes Bethany

Posted 10 months ago

Fusion Living is rated 4.8 based on 1,562 reviews