Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,562 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely chair, very comfortable. Quite easy to put together. Delivery and updates were good”

Helpful Report

Posted 2 years ago

Good morning, Thank you for leaving this lovely review. We're really pleased to hear that you happy with your chair, it's easy to assemble and you were happy with the delivery. We hope you enjoy your new chair and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Really pleased with stool I purchased, it arrived very quickly. Great service”

Helpful Report

Posted 2 years ago

Good morning Caroline, Thank you for leaving this great review. We're happy to hear that you're pleased with the stool you purchased, the quick delivery and service you recieved. We hope you enjoy your new stool and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Great product, fairly easy to assemble (instructions could be more complete). Came very well packaged!”

Helpful Report

Posted 2 years ago

Good morning Katherine, Thank you for leaving this lovely review. We're really pleased to hear that you're happy with the products you received, easy assembly and packaging. Thank you for the feedback on the instructions. We are currently in the process of redesigning this to make them more complete and easy to follow. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Really pleased with our new chairs and bar stools. Colourful and great quality. The service has been fab too. Some of my purchase was on pre-order and they rang to see if I wanted it delivered all together or not. They also helped when I had a small issue with the delivery company. It was sorted immediately and they rang me back to check my parcel had been delivered.”

Helpful Report

Posted 2 years ago

Good morning Sarah, Thank you for taking the time to leave this fantastic review! We're so happy to hear that you're pleased with our customer service and the chairs that you recieved. We hope you enjoy your new chairs and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Very impressed with the team who acted so swiftly to get my delivery to me at such short notice ..........beyond any expectations. Well done to everybody involved and thank you for not giving me any stress. I will certainly recommend you”

Helpful Report

Posted 2 years ago

Good morning Sandy, Thank you for taking the time to leave this amazing review! We're so happy to hear that you're pleased with the Fusion Living team and the swift delivery . We hope that you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Great customer services . Fantastic delivery . 4 chairs 1 stool all complete not a mark or imperfection on them . Would highly recommend this company . Can’t fault them in any way”

Helpful Report

Posted 2 years ago

Good morning Rach, Thank you for taking the time to leave us this lovely review, We're really pleased to hear that you're happy with the fast delivery and the quality of chairs you recieved. We hope that you enjoy your new purchase and hope to welcome you back to Fusion Living in the Future. Best Wishes, Fusion Living

Posted 2 years ago

“Easy to order using their online Website. Chairs were not in stock, but scheduled for the 20th January. Delivery came exactly when stated. Packaging was a little damaged on arrival, but chairs inside were not. Needs two of you to assemble chairs, as a bit fiddly. Found one nut missing for the chair leg, so have sourced one from a friend. All in all, a good experience with this company.”

Fusion Living 5 star review on 22nd January 2023

Helpful Report

Posted 2 years ago

Good morning Bonita, Thank you for leaving us this great review! We're glad to hear that you found the order process easy and you were happy with the delivery. We do apologise about the damage packaging but happy to hear that the product itself wasn't. We take out time to make sure all our items are packaged well to avoid any damage to the actual product in transit. We're sorry to hear that a nut was missing. We could have sent you this through in the post but glad to hear that you were able to source one from a friend. Any issues regarding this, please feel free to contact us! We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“quick, efficient delivery. Great quality, nice chairs at a good price. Clear instructions. Really pleased with all aspects of buying from Fusion. The chairs we wanted weren't in stock but the date when they would be back in stock was clearly shown on the site and we received our order just 1 day after that date.”

Helpful Report

Posted 2 years ago

Good morning Alison, Thank you for taking the time to leave this excellent review! We're so happy to hear that you're pleased with the quality and price of the chairs as well as the clear instructions. We hope you enjoy your new chairs and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Sturdy Chairs, Quality as good as we hoped for. Quick delivery and reliable state-of-delivery information.”

Helpful Report

Posted 2 years ago

Good morning Gerald, Thank you for leaving us a lovely review! We're pleased to hear that you're happy with the quality of the chairs and the standard of the delivery. We hope you enjoy your new chairs and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“My order was delivered ahead of schedule, which was a delight in this day and age. Had a problem with a part damaged in transit. My email was responded promptly and the problem sorted. Excellent customer service. The chairs I ordered were delightful. It's a risk when you order online as it difficult to see the actual quality. Thank you Fision Living”

Helpful Report

Posted 2 years ago

Good morning Jackie, Thank you for taking the time to leave us this lovely review. We're happy to hear that your order got to you quickly and you are pleased with your purchase! Our apologise again for the part being damaged in transit. We're glad that we managed to sort this promptly for you. We pride ourselves in providing excellent customer service so it's great to hear that you feel you received this. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the Future. Best wishes, Fusion Living

Posted 2 years ago

“Products received promptly, well packaged and delivered with care. A minor problem was solve with courtesy and speed, so I have no hesitation in recommending this company.”

Helpful Report

Posted 2 years ago

Good morning Michael, Thank you for leaving this fantastic review. We're glad we managed to solve the problem for you and hope you enjoy your new products We hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“This is my 3rd order, fabulous as always and easy to assemble. Will be ordering my next 2 very soon!”

Helpful Report

Posted 2 years ago

Good morning, Thank you for leaving this fantastic review. It's so lovely to see a returning customer! We're glad to hear you're happy with your order and the easy assembly. We hope you enjoy your new purchase and look forward to welcoming you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Livraison ultra rapide et efficace. Chaises tulipes magnifiques et parfaitement emballées. J’ai d’ailleurs commandé 2 fauteuils de plus tellement nous avons été ravis de cette livraison de qualite.”

Helpful Report

Posted 2 years ago

** Super fast and efficient delivery. Beautiful and perfectly packaged tulip chairs. I also ordered 2 more armchairs, we were so delighted with this quality delivery. ... Good afternoon, Thank you for taking the time to leave this amazing review. We're really happy to hear that you love the quality of your chairs and how they were packaged. Thank you for returning with another order! We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

Bon après-midi, Merci d'avoir pris le temps de laisser cet avis incroyable. Nous sommes vraiment heureux d'apprendre que vous aimez la qualité de vos chaises et la façon dont elles ont été emballées. Merci de revenir avec une autre commande! Nous espérons que vous apprécierez votre nouvel achat et espérons vous accueillir à nouveau chez Fusion Living à l'avenir. Meilleurs vœux, Fusion Living

Posted 2 years ago

“Very happy with my furniture. Arrived earlier than expected as well.”

Helpful Report

Posted 2 years ago

Good morning Anita Thank you for leaving this lovely review. We're so pleased to hear that you're happy with your furniture and early delivery. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Good prices delivered very quickly. Would definitely recommend and will use again.”

Helpful Report

Posted 2 years ago

Good morning Bryn, Thank you for leaving this great review, we really appreciate it! We're so happy to hear that you're pleased with the prices and quick delivery. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Have ordered ghost chairs from Fusion twice. Both times very happy. Prompt delivery, good packaging, good product, good price. Happily recommend Fusion as a great reliable company to order from. 👍👍⭐️⭐️”

Helpful Report

Posted 2 years ago

Good morning Hazel, Thank you for taking the time to leave this lovely review. We are always so happy to see a returning customer! We are please to hear that you're happy with the prompt delivery, packaging, price and product. We hope you enjoy your ghost chairs and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Super service and items. Fast delivery.”

Helpful Report

Posted 2 years ago

Good morning Tracie, Thank you for taking the time to leave this great review. We're pleased to hear that you're happy with the fast delivery, service and your purchase! We hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Excellent service ! Easy ordering Fast delivery with great communication Bought 4 chairs , once here I decided I wanted a further 2 which arrived the day after I ordered them . Just terrific service and I adore my chairs - super quality , stylish and beautiful !”

Fusion Living 5 star review on 6th January 2023

Helpful Report

Posted 2 years ago

Good morning Karen, Thank you for taking the time to leave this amazing review and beautiful picture! We're pleased to hear that you're happy with the customer service, easy ordering and delivery. We hope you enjoy your new chairs and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Quick delivery, always kept up to date and chairs are great. Very happy”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave this lovely review. We're pleased to hear that you're happy with the delivery and hope you enjoy your new chairs. We hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

“Excellent quality tulip chairs and quick delivery given that I ordered between Christmas and New Year.”

Fusion Living 5 star review on 5th January 2023

Helpful Report

Posted 2 years ago

Good morning Lesley, Thank you so much for this lovely review and photos! We are so happy you're pleased with your Chelsea chairs and quick delivery. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 2 years ago

Fusion Living is rated 4.8 based on 1,562 reviews