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Fusion Living Reviews

4.8 Rating 1,562 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,562 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

Write Your review

Fusion Living 4 star review on 29th November 2024
Sylvia
Fusion Living 4 star review on 14th October 2024
Mandy
Fusion Living 5 star review on 11th October 2024
Anonymous
Fusion Living 5 star review on 11th October 2024
Anonymous
Fusion Living 5 star review on 16th September 2024
Jens
Fusion Living 5 star review on 5th September 2024
Claire
Fusion Living 5 star review on 28th August 2024
Michael
174
Anonymous
Anonymous  // 01/01/2019
Excellent fast service... I had a minor issue which was resolved very quickly. Great chairs too!
Helpful Report
Posted 1 year ago
Good morning James, Thank you for taking the time to leave this great review. We're really happy to hear that you're pleased with our fast service and chairs you received! Our apologise about any issues faced - we are really glad to hear that the customer service time have managed to resolve this quickly for you. We hope that you enjoy your new chairs and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 1 year ago
Excellente expérience. Nous sommes très satisfaits de notre achat et du service. Nous avons été livré très rapidement. Nous recommandons vivement FusionLiving
Helpful Report
Posted 1 year ago
Français: Bonjour Laurence, Merci de nous avoir laissé cet avis fantastique ! Nous sommes vraiment ravis d'apprendre que vous êtes satisfait du service que vous avez reçu. Nous espérons que vous apprécierez votre nouvel achat et espérons vous accueillir à nouveau chez Fusion Living à l'avenir. Meilleurs vœux, Fusion Living English: Good morning Laurence, Thank you for leaving us this fantastic review! We are really pleased to hear that you are satisfied with the service you recieved. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 1 year ago
Bonjour Laurence, Merci de nous avoir laissé cet avis fantastique ! Nous sommes vraiment ravis d'apprendre que vous êtes satisfait du service que vous avez reçu. Nous espérons que vous apprécierez votre nouvel achat et espérons vous accueillir à nouveau chez Fusion Living à l'avenir. Meilleurs vœux, Fusion Living
Posted 1 year ago
Great chairs, will use them on our terrace,
Helpful Report
Posted 1 year ago
Good morning Lisa, Thank you for leaving this great review. We're happy to hear that you're pleased with the chairs! I bet they will look lovely on your terrace. We would love to see a photo when they are set up! Best wishes, Fusion Living
Posted 1 year ago
Excellent services, great friendly team!
Helpful Report
Posted 1 year ago
Good morning Justin, Thank you for leaving us a lovely review. We're happy to hear that you're pleased with our team and service given! We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 1 year ago
Fabulous modern design. Easy to assemble comfortably to sit in. Great product.
Helpful Report
Posted 1 year ago
Good morning Derek, Thank you for taking the time to leave this lovely review. We're happy to hear that the chair is comfortable and is was easy to assemble. We hope you enjoy your new chair and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 1 year ago
Lovely chair, very comfortable. Fast service and great communication.
Helpful Report
Posted 1 year ago
Good morning, Thank you for leaving this lovely review. We're pleased to hear that you're happy with the fast service, communication and the comfort of your chair. We hope you enjoy your new chair and hope to welcome you back to Fusion Living in the future. Best Wishes, Fusion Living
Posted 1 year ago
Delivery fast. The chairs are very nice! Good quality and easy to built together. Only one (black chair) had some small scratches but with the pillow on top its not visible.
Helpful Report
Posted 2 years ago
Good morning Denny, Thank you for taking the time to leave this lovely review. We're pleased to hear that you're happy with your new chairs and the fast delivery you received. We're sorry to hear about the small scratches on the one chair! Feel free to contact the customer service team if needed and we can discuss sorting this issue for you. Best wishes, Fusion Living
Posted 2 years ago
Fantastic service, beautiful product delivery smooth and package so well …..amazing all round.
Helpful Report
Posted 2 years ago
Good morning Rita, Thank you for leaving this great review! We're pleased to hear that you're happy with the service you received, the packaging and delivery. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 2 years ago
Love these chairs! Really comfortable
Fusion Living 5 star review on 17th February 2023
Helpful Report
Posted 2 years ago
Good morning Joanna, Thank you for leaving this lovely review and beautiful photo! We're so pleased to hear that you love your new chairs and you find them comfortable. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 2 years ago
The price of the chairs were fairly reasonable and I am very happy with them. It was not difficult to assemble also, very straightforward. They looks very stylish and contemporary so I am very pleased with my purchase and would definitely recommend buying them.
Fusion Living 5 star review on 16th February 2023 Fusion Living 5 star review on 16th February 2023 Fusion Living 5 star review on 16th February 2023
Helpful Report
Posted 2 years ago
Good morning Jennelle, Thank you for taking the time to leave this lovely review and beautiful photos! We're pleased to hear that you are happy with the chairs and price. They really do look stylish and contemporary with your glass table! We hope you enjoy your new chairs and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 2 years ago
After trying to order a tulip table from a few other companies (which proved to be strangely complicated and frustrating), I ordered from Fusion Living. Not only was their customer service friendly, prompt and accommodating, everything they promised was delivered EXACTLY as promised. The delivery team of three were right on time, absolutely professional and were in and out (after assembling the table and removing the packaging) within ten mins. As for the table itself, the price is great and so is the table. In fact, it’s actually nicer than the image on the website. That’s a first! Totally delighted. (Now I have to find new chairs.) The only fault I can find (and this really isn’t a fault) is I wished they carried more of a variety of furniture. I say this simply because if they did, I’d order everything from them. I only want to deal with them. Cannot say enough good things about this fabulous company.
Fusion Living 5 star review on 13th February 2023
Helpful Report
Posted 2 years ago
Good morning David, Thank you for taking the time to leave this fantastic review! We're really happy to hear that you're pleased with the customer service, delivery and product itself. We take pride in providing a high quality service, so it's lovely to hear that you felt that you received this. We are currently in the process of adding a wider range of furniture to our website, so hopefully we will see you again in the future! Thank you for your purchase and we hope that you enjoy your new table. Best wishes, Fusion Living
Posted 2 years ago
Regarding Chelsea tulip 4 chair set with table : I can see why reviews are very positive ,from ordering to delivery I cannot fault the communication from the sales person, Michelle, brilliant ! Thank you Michelle. As for the items well they were extremely well packed , not a scratch anywhere to be seen & very easy to assemble. Absolutely love my table & chairs. If anyone is considering ordering from fusion living then I can assure you there is nothing to be hesitant about. Thanks again all , one very happy customer.
Helpful Report
Posted 2 years ago
Good morning Neil, Thank you for taking the time to leave this amazing review! We're really pleased to hear that you're so happy with the ordering, delivery and communication from us. Our customer service team and warehouse team take pride in providing an excellent quality service, so it's lovely to hear that you felt that you received this. We hope that you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 2 years ago
We're v pleased with the replacement cushions for the tulip (Chelsea) chairs. The price was also a great improvement on the £104.00 (each) we were quoted by an upholsterer!
Helpful Report
Posted 2 years ago
Good morning, Thank you for leaving this lovely review. We're happy to hear that you're pleased with the cushions and their price. We hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 2 years ago
Excellent company with excellent products !!! Buy with confidence. I have ordered a number of times and they are one of my go to retailers.
Helpful Report
Posted 2 years ago
Good morning Mark, Thank you for taking the time to leave this amazing review! We're very happy to hear that you feel confident in ordering with us and it's lovely to hear that you're a returning customer. We hope to welcome you back to Fusion Living in the future. Enjoy your new purchase! Best wishes, Fusion Living
Posted 2 years ago
Goedenavond, ik ben heel tevreden over het bezorgen van mijn 2 eetkamerstoelen. Dit was erg snel en goed gegaan. Ik geef fusion living een 10 voor top bedrijf.
Helpful Report
Posted 2 years ago
English: Good evening, I am very satisfied with the delivery of my 2 dining room chairs. This went very quickly and well. I give fusion living a 10 for top company. Good morning Yvonne, Thank you for taking the time to leave this great review! We're really happy to hear that you're pleased with you chairs and the delivery. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best Wishes, Fusion Living
Posted 2 years ago
Guten Morgen Yvonne, Vielen Dank, dass Sie sich die Zeit genommen haben, diese großartige Bewertung abzugeben! Wir freuen uns sehr zu hören, dass Sie mit Ihren Stühlen und der Lieferung zufrieden sind. Wir wünschen Ihnen viel Freude mit Ihrem neuen Kauf und hoffen, Sie in Zukunft wieder bei Fusion Living begrüßen zu dürfen. Besten Wünsche, Fusion Living
Posted 2 years ago
Beautiful product Excellent customer service Great price
Helpful Report
Posted 2 years ago
Good morning Sharon, Thank you so much for the lovely review. We're so happy to hear that you're pleased with your purchase and the customer service that you received. We hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 2 years ago
I received a good service from the company. I purchased one dining chair to see if I was what I wanted before purchasing three more. There was a problem with the chair which was dealt with well and very swiftly. The customer adviser was polite, courteous and helpful. The company then sent the three other chairs, but made them all up for us prior to sending them. They arrived very promptly.
Helpful Report
Posted 2 years ago
Good afternoon Carol, Thank you for taking the time to leave us this lovely review! We're really happy to hear that the team was able to sort any issues out for you and you were pleased with the outcome. We hope you enjoy your new chairs and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 2 years ago
Beautiful pink chairs with chrome legs....padded for comfort.Great service and price.Bought four for the kitchen.....may buy another couple.
Helpful Report
Posted 2 years ago
Good afternoon Brian, Thank you for taking the time to leave this great review! We're really happy to hear that you're pleased with the price and the service that you recieved. We hope you enjoy your new chairs and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 2 years ago
I have ordered from Fusion Living a couple of times now and wouldn't hesitate to order again. Excellent quality and very fast delivery. The customer service team have always been very responsive and very helpful. Companies with fantastic customer service means a lot to us and not many companies have this anymore.
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave this fantastic review - we really appreciate you returning to us! We're pleased to hear that you're happy with the quality of your purchase, the fast delivery the received and the responsive customer service. We hope you enjoy your new purchase and hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living
Posted 2 years ago
The material around the table has started to peel off and it arrived very slightly damaged.
Helpful Report
Posted 2 years ago
Good afternoon Donna, Thank you for taking the time to leave us a review. We're really sorry to hear you have a problem with your table. A member of the team will get in touch with you regarding this. Best wishes, Fusion Living
Posted 2 years ago
Fusion Living is rated 4.8 based on 1,562 reviews