Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,562 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to purchase and quick delivery”

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Posted 1 year ago

“I ordered two replacement seat covers after an extensive search, they arrived within two days, even allowing for me to change the delivery address!! I rang to change the address which was done quickly without any problem. Good quality product that matches my existing chairs perfectly and quick delivery, would recommend”

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Posted 1 year ago

Hi Paul, Thank you so much for your amazing 5-star review of Fusion Living! We are thrilled to hear that you had such a positive experience with us. We are glad to know that your replacement seat covers arrived promptly within two days, and that we were able to accommodate your request to change the delivery address. Our team is always here to assist you and ensure a smooth process for our customers. Thank you once again for choosing Fusion Living, and we hope to serve you again in the future. Best Wishes Carley

Posted 1 year ago

“Acquéreur de six chaises tulipes, je suis très satisfait. Elles ont été livrées en trois jours, très jolies et faciles à monter (15') par chaise. Le service client par mail est remarquable.”

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Posted 1 year ago

Bonjour Gérard, Merci pour votre fantastique note 5 étoiles de Fusion Living ! Nous sommes ravis d'apprendre que vous êtes très satisfait de votre achat. Nous sommes fiers de fournir un excellent service client et cela nous réchauffe le cœur d'apprendre que vous avez trouvé notre assistance par courrier électronique remarquable. Si vous avez d'autres questions ou avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter. Cordialement, Carley Hi Gerard, Thank you for your fantastic 5-star rating of Fusion Living! We are thrilled to hear that you are highly satisfied with your purchase. We take pride in providing excellent customer service, and it warms our hearts to hear that you have found our email support remarkable. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Kind Regards, Carley

Posted 1 year ago

“Versand hat super funktioniert, die Ware war innerhalb von 6 Werktagen da. Die Stühle sind auch in einer sehr guten Qualität. Kauf kann ich weiterempfehlen.”

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Posted 1 year ago

Hallo Nina, Vielen Dank für Ihre 4-Sterne-Bewertung von Fusion Living! Wir freuen uns sehr über Ihr Feedback und Ihre Unterstützung. Wir freuen uns sehr, dass der Versand reibungslos verlaufen ist und Sie Ihre Bestellung innerhalb von 6 Werktagen erhalten haben. Darüber hinaus freuen wir uns, dass Sie mit der hervorragenden Qualität der Stühle zufrieden sind. Ihre Empfehlung bedeutet uns sehr viel! Nochmals vielen Dank, dass Sie sich für Fusion Living entschieden haben und sich die Zeit genommen haben, Ihre Erfahrungen zu teilen. Wir freuen uns, Sie auch in Zukunft wieder bedienen zu dürfen. Beste grüße, Michelle Hi Nina, Thank you so much for your 4-star rating of Fusion Living! We greatly appreciate your feedback and support. We are thrilled to hear that the shipping process went smoothly and that you received your order within 6 working days. Additionally, we are delighted that you are satisfied with the excellent quality of the chairs. Your recommendation means a lot to us! Thank you again for choosing Fusion Living and for taking the time to share your experience. We look forward to serving you again in the future. Best regards, Michelle

Posted 1 year ago

“Quick delivery, very well packaging, nice chairs... Will surely order again.”

Helpful Report

Posted 1 year ago

Hi François, Thank you for your amazing 5-star rating of Fusion Living! We are thrilled to hear that you had a positive experience with us. Quick delivery, very well packaging, and nice chairs are our top priorities, and we are glad to know that we met your expectations. Your satisfaction means the world to us, and we look forward to serving you again in the future. Thank you for choosing Fusion Living, and have a fantastic day! Kind Regards Michelle

Posted 1 year ago

“livraison en avance , facile à monter, chaise en très bonne qualité, très satisfait de ce site , personnel aimable et professionnel.”

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Posted 1 year ago

Merci beaucoup pour votre incroyable note 5 étoiles de Fusion Living ! Nous apprécions grandement vos aimables paroles et sommes ravis d'entendre parler de votre expérience positive avec nous. Encore une fois, merci d'avoir choisi Fusion Living. Nous sommes impatients de vous servir à nouveau dans le futur ! Cordialement, Fusion Living Thank you so much for your amazing 5-star rating of Fusion Living! We greatly appreciate your kind words and are thrilled to hear about your positive experience with us. Once again, thank you for choosing Fusion Living. We look forward to serving you again in the future! Best regards, Fusion Living

Posted 1 year ago

“Handla hos fusion living va väldigt snabbt och smidigt 10 av 10 !”

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Posted 1 year ago

Tack så mycket för ditt femstjärniga betyg av Fusion Living! Vi är otroligt tacksamma för din uppskattning. Det gläder oss att höra att du upplevde handeln hos oss som snabb och smidig. Vi lägger stor vikt vid att erbjuda en smidig och effektiv köpupplevelse för våra kunder. Vi ser fram emot att få betjäna dig igen vid nästa tillfälle. Tack igen och ha en fantastisk dag! Fusion Living Thank you so much for your five star rating of Fusion Living! We are incredibly grateful for your appreciation. We are pleased to hear that you found trading with us to be fast and smooth. We attach great importance to offering a smooth and efficient shopping experience for our customers. We look forward to serving you again on the next occasion. Thanks again and have a great day! Fusion Living

Posted 1 year ago

“I ordered these on Christmas day and the courier delivered them on the first day of the new year, considering they were closed for the holidays this was a great service.”

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Posted 1 year ago

Hi Kay, Thank you so much for your amazing 5-star rating of Fusion Living! We truly appreciate your support and are glad to hear that you are pleased with your experience. Best Wishes, Fusion Living

Posted 1 year ago

“Great chair. Great service.. thank you.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Fusion Living! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority and we look forward to serving you again in the future. Kind Regards Fusion Living

Posted 1 year ago

“The table I ordered, before Christmas was damaged. I didn’t report this until after the holiday period and Fusion living refused to accept a return because I didn’t report it within 2 days of delivery and didn’t offer any compensation. Please avoid this fraudulent company at all cost.”

Helpful Report

Posted 1 year ago

Good afternoon Thank you for your review and we are sorry that you have left a 1 start review and are unhappy with your experience with us. We have looked into your order and we can see your table was delivered to you on 20th December and as per our Terms and Conditions we do ask that all faults and damages are reported to us within 2 days of receiving your order. We do apply some flexibility to this and where possible, we extend this by a couple of days. However, unfortunately, we were only made aware of the issue on Friday 29th December which was 9 days after you received your table. Unfortunately, we are very sorry but, on this occasion, as explained in our email, we are unable to offer a replacement table top free of charge. We would also like to reassure you that we are definitely not a fraudulent company. We have been in business since 2011 and we work extremely hard to provide excellent products and exceptional customer service - it is at the heart of everything we do. However, we do appreciate that it some instances, it may not match up to expectations particularly when we are having to align our decisions with our business terms and conditions. Best wishes Fusion Living

Posted 1 year ago

“Nice contact. Quick answers. And delivery to France. Thank you very much.”

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Posted 1 year ago

Hi Jacky, Thank you very much for your 4-star rating of Fusion Living! We are glad that you had a positive experience with our services and the delivery to France. Best Wishes Beth

Posted 1 year ago

“Beautiful”

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Posted 1 year ago

Hi Nathalie, Thank you for your 5-star rating for Fusion Living! We are absolutely delighted to hear that you enjoyed the beautiful décor! Your kind words mean a lot to us! Kind Regards Beth

Posted 1 year ago

“Good delivery. However one chair broken but speedy response meant replacement came next day. Even better!! Chairs are very comfortable.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Fusion Living! We are delighted to hear that you were pleased with the delivery of your chairs! We apologise about the broken chair, but are glad to hear that we were quick to solve that issue and you are pleased with the outcome. We are also glad to hear that you found the chairs to be very comfortable! Best Wishes Beth

Posted 1 year ago

“Really efficient delivery especially as so close to Christmas. Very impressed. Spotted some chairs that looked a perfect match to one I had… they are perfect, great quality and good price. They look stylish around my kitchen table. Will come back and shop here again.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5 star rating! We are delighted that you were impressed with our efficient delivery at Christmas time. We are so pleased to hear that you found the perfect chairs to match yours, and that they look great in your kitchen! We look forward to serving you again! Kind Regards Beth

Posted 1 year ago

“Good service”

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Posted 1 year ago

Hi Steve, Thank you so much for your 5 star rating of Fusion Living! We are so delighted to hear that you had a great experience with us and that you appreciate our good service. We look forward to serving you again in the future! Best Wishes Beth

Posted 1 year ago

“Fast, great delivery Good quality Reached our expectations”

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Posted 1 year ago

Hi Helena, Thank you so much for your kind words and five star rating! We greatly appreciate it. We are also delighted to know that you were completely satisfied with the fast delivery, quality, and that it reached all of your expectations. We are looking forward to exceeding your expectations again soon. Kind Regards Beth

Posted 1 year ago

“Much to like. Great service and prompt delivery. However the finish on the cushions was variable and quite puckered in places, we debated sending them back but for the cost and the overall look and durability we decided to keep”

Helpful Report

Posted 1 year ago

Hi Ella, We truly appreciate your review of Fusion Living! Thank you for taking the time to provide us with your feedback. We are delighted to hear that our customer service team is meeting your expectations. Our team always strives to provide quality service. We appreciate the feedback and will take it on board when quality checking our products. Thank you, Fusion Living

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi Amira, Thank you so much for the 5 star rating! We are so pleased to know that you've been happy with our great service. We appreciate your business and your feedback! Kind Regards Beth

Posted 1 year ago

“Fantastic service & product! Thank you”

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Posted 1 year ago

Hi Martine, Thank you for your generous 5 star rating of Fusion Living! We greatly appreciate you recognising our fantastic service and product! We hope you keep enjoying all that Fusion Living provides! Best Wishes Fusion Living

Posted 1 year ago

“Quick delivery, items well packaged and looking as expected.”

Helpful Report

Posted 1 year ago

Thank you so much for giving Fusion living a 5-star rating! We appreciate you taking the time to leave such a positive review. We're glad to hear that you received your items quickly and everything was well packaged as expected. We strive to ensure that all of our customers have an enjoyable experience, and it's clear that you did! Thank you again. Kind Regards Fusion Living

Posted 1 year ago

Fusion Living is rated 4.8 based on 1,562 reviews