Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,562 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and delivered promptly.”

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Posted 3 years ago

Thank you for your fantastic review! We hope to welcome you back again. Best wishes, Fusion Living

Posted 3 years ago

“The first chair I ordered had a scratch on the leg, rang customer services & spoke to Carley, she ordered another straight away , excellent customer service, a very happy customer thank you”

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Posted 3 years ago

Hi Jenny, Thank you so much for providing us with such a brilliant review. We are so pleased that we quickly resolved the issue for you and that you are happy with the level of customer service you experienced whilst shopping with us. We pride ourselves on exceptional customer service, so feedback like this is excellent to hear. Best wishes, Fusion Living

Posted 3 years ago

“Can’t fault the service I had. Placed an order over the weekend and by Monday, I’d received an email and text to provide an update on my order. On Tuesday I received my delivery window which was met. 5 stars!”

Fusion Living 5 star review on 17th February 2022

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Posted 3 years ago

Thank you for providing us with this fantastic review Derek, and for such a great photo, your chairs look brilliant in your home! We are so pleased that you are happy with the overall experience whilst shopping with us. We hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Placed an order for 10 chairs crystal clear chairs which were delivered the following day. Ghost chairs have been used in a Patisserie boutique Next day delivery service was on point as well as the after-sale service received from Carley”

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Posted 3 years ago

Thank you so much for your amazing review, Riaz! We are so pleased that you are happy with your 10 chairs, and the customer service received whilst shopping with us. We would love to see some photos of your chairs in the Patisserie! If you have any, pop them over to georgina@fusionliving.co.uk we would love to take a look! Best wishes, Fusion Living

Posted 3 years ago

“I ordered some chairs for my dining room, some of which were on pre order and Jayne, very swiftly got in touch personally to discuss delivery and arrange the best way to do this. Thank you”

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Posted 3 years ago

Thank you for taking the time to write us this fantastic review! We're so pleased you're happy with your chairs and the whole experience and service provided. Exceptional customer service is really important to us, so that feedback is great to hear! We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Speedy delivery!!! Absolutely love our chairs we ordered”

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Posted 3 years ago

Thank you for taking the time to provide us with this lovely review, Janice. We are so pleased that you love your chairs! We do hope you choose to shop with us again in the future! Best wishes, Fusion Living

Posted 3 years ago

“Quick delivery,good product.”

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Posted 3 years ago

Thank you so much for your great review! We hope to welcome you back again. Best wishes, Fusion Living

Posted 3 years ago

“Very promt delivery great product and coustoner service very efficient”

Helpful Report

Posted 3 years ago

Hi Martin, Thank you so much for taking the time to provide us with such a great review, we are so pleased that you are happy with your product and the customer service received whilst shopping with us. We hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Very efficient service and a great table . If you live up any stairs you may want to bribe the drivers , very heavy 💪💪”

Helpful Report

Posted 3 years ago

Thank you so much for your great review, Alan. We are so pleased that you are happy with your new table and the service received whilst shopping with us. We do hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 3 years ago

“I ordered 4 chairs and a table on the phone. The lady I spoke to was extremely helpful and friendly to talk to. All items arrived safely less than a week later and it only took me an hour to put them together. They look fabulous!”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to provide us with this great review! We are so pleased that you're happy with your order and the whole experience and service provided whilst shopping with us. We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Sehr schnelle gut verpackte Lieferung. Die Stühle sind schön! Einzig die Aufbauanleitung ist etwas suboptimal. Sie besteht aus einem schlecht leserlichen DIN A4 Zettel. Fusion Living -> klare Empfehlung!”

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Posted 3 years ago

Vielen Dank, dass Sie sich die Zeit genommen haben, uns diese fantastische Bewertung zu geben! Wir freuen uns sehr, dass Sie Ihre Stühle lieben und mit dem Service zufrieden sind, der Ihnen beim Einkaufen bei uns geboten wird. Vielen Dank für Ihr Feedback zur Anleitung – wir werden es auf jeden Fall berücksichtigen. Wir hoffen, dass Sie sich in Zukunft wieder für einen Einkauf bei uns entscheiden. Die besten Wünsche, Fusion-Leben

Posted 3 years ago

“Great prices for their products and very fast delivery, customer service replied immediately when I possed a question, pity other companies I've dealth with aren't as efficient!”

Fusion Living 5 star review on 3rd February 2022

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Posted 3 years ago

“Utterly impressed with customer service…an item was damaged on delivery but after a quick e mail response situation was resolved very promptly!…only have positive things to say!”

Fusion Living 5 star review on 30th January 2022

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Posted 3 years ago

Hi Ali, Thank you so much for providing us with this review, we are so pleased you are happy with your order and we got the issue resolved promptly for you. We really pride ourselves on exceptional customer service, so feedback like this means a lot to us. Your chairs look amazing in your home! We do hope you choose to shop with us again. Best wishes, Fusion Living

Posted 3 years ago

“Ordered plastic stool. Got the next day. Excellent service Exactly what I wanted at a reasonable price.”

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Posted 3 years ago

Hi Susan, thank you so much for taking the time to write us this fantastic review! We're so pleased you are happy with your order and the whole experience and service provided. We hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Really fast and pro-active service, messaged me to give an option re delivery and then delivered one set of chairs while other is on pre-order. Arrived next day.”

Helpful Report

Posted 3 years ago

Thank you for this brilliant review, Anita. We are so pleased you are happy with the level of customer received whilst shopping with us, this is excellent to hear. We do hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Arrived exactly when expected and the chairs were very safely and carefully protected by robust packaging. Arrived pristine. Thank you!”

Helpful Report

Posted 3 years ago

Hi Amanda, Thank you so much for providing us with such a great review! We are so pleased you are happy with the customer service received whilst shopping with us. We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“The chairs I got were in a very good condition. Customer service was excellent. Everything happened like it was supposed to. Thank you so much”

Helpful Report

Posted 3 years ago

Thank you for providing us with such a brilliant review, Cornelius. We are so pleased that you are happy with your chairs and the whole experience and service received whilst shopping with us. We do hope you choose to shop with us again. Best wishes, Fusion Living

Posted 3 years ago

“Lovely choice of product. I bought 2 chairs which match beautifully with a table I recently bought. The only minor issue was a lack of written instructions for building. The diagrams are quite difficult to make out.”

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Posted 3 years ago

Thank you for providing us with this fantastic review, Vivienne. We are so pleased you are happy with your new chairs. Thank you for the feedback regarding our instructions - we will take this on board. We hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Hallo, am 10.1.2022 habe ich meine Bestellung aufgegeben, leider noch keine Information erhalten wann der Artikel ( ein Stuhl) versandt und bei mir eintreffen wird. Würden Sie mir bitte bitte dies demnächst mitteilen? Mit vielen Grüßen”

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Posted 3 years ago

Hallo Marita, Vielen Dank, dass Sie uns diese Bewertung zur Verfügung gestellt haben. Es tut uns leid, dass es bezüglich des Liefertermins Ihrer Bestellung zu Verwirrung gekommen ist – ein Mitglied unseres Kundendienstteams wird sich direkt mit Ihnen in Verbindung setzen, um die Lieferzeiten zu besprechen. Ich hoffe, es hilft. Die besten Wünsche, Fusion Leben

Posted 3 years ago

“Just received a 90xm table plus two armchairs and I am impressed by the quality not only of the product but also the packaging. Understandable why these are design classics not only for their appearance but also practicality. Good service from staff at Fusion.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this great review, Ian. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you choose to shop with us again! Best Wishes, Fusion Living

Posted 3 years ago

Fusion Living is rated 4.8 based on 1,562 reviews