Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,563 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy ordering and delivery process and the chairs purchased look good! A delivery time slot given on the morning of the delivery day and was on time. Only slight confusion was the that the delivery firm's paperwork initally showed online as 'delivery as requested between 6am & 11pm' which I think refered to delivery to the depot not the customer.”

Helpful Report

Posted 6 years ago

“Great Service and Price. Lovely chair. Arrived really quickly and was constantly updated regarding delivery. Would definitely buy from Fusion Living again.”

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Posted 6 years ago

“Brilliant service, the sales team made so much extra effort sending photos of upholstery options and talking me through a tricky flatpack build. Very happy with my new chair.”

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Posted 6 years ago

“Great set very well made. customer service excellent would definitely recommend.”

Fusion Living 5 star review on 28th July 2018

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Posted 6 years ago

“Have used this service successfully without a problem so will continue to use them. Give them a try”

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Posted 6 years ago

“Very pleased with the customer service at Fusion! Very informative and simply stress free! Chip on the ghost chair was changed without effort (replacement was checked before being sent out), will definitely be ordering from there again and recommending to friends and family. Special thanks to Carly and Helen! Very impressed!”

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Posted 6 years ago

“From my first contact with Fushion - via a phonecall, I knew this company was professional and going to be a good experience. Purchased four ghost dining chairs and they arrived two days later in perfect condition. Many thanks for the service I have received from you. I would not hesitate to recommend.”

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Posted 6 years ago

“Amazing customer service, helpful friendly staff and great products.”

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Posted 6 years ago

“The efficiency demonstrated was first class”

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Posted 6 years ago

“Good service. Updated on status throughout. Goods delivered within time specified. Delighted with the purchases.”

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Posted 6 years ago

“There had been an issue with stock levels and my order was delayed. Usually you would get an email telling you, but Fusion called to advise me and present options. It was what I consider real customer service. I would definitely recommend them.”

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Posted 6 years ago

“Customer service was second to none. Cheerful polite staff dealt with my enquiry both quickly and efficiently. We all know this can be rather rare these days.”

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Posted 6 years ago

“Carley had excellent communication skills and always kept me in the loop. Looking forward to seeing the chairs the end of this week”

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Posted 6 years ago

“Fantastic customer service from Helen, Carley and the team. My order was placed seamlessly and arrived very quickly. I swapped my colour of chair, which was received well from Helen and photos received of different colours to help me make my decision. A very friendly company to deal with and extremely helpful. The chairs are very good quality and stylish.”

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Posted 6 years ago

“)rdering was very easy and customer services replied and answered my queries in a prompt and friendly way. The chairs arrived on time in perfect condition and were easy to construct. Best of all they had a terrific choice of colours which are clear and bright. They have been admired by all my friends and look good against white walls.”

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Posted 6 years ago

“I found the the customer service very helpful and efficient.”

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Posted 6 years ago

“The items I required were dispatched and delivered very swiftly, and were easily assembled in a few minutes, and appear to be of good quality. I'm very happy with the service you provided.”

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Posted 6 years ago

“Very quick delivery, lovely colour (just like the picture) and a good price in comparison to other shops for the same product. Really happy and would 100% buy from here again! Thanks!”

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Posted 6 years ago

“Web site good and easy to use. Awaiting delivery”

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Posted 6 years ago

“Very happy with the service. Excellent tracking so I knew where parcel was. very impressed x”

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Posted 6 years ago

Fusion Living is rated 4.8 based on 1,563 reviews