Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,563 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and great quality”

Helpful Report

Posted 6 years ago

“This the second order of tulip chairs that I have placed. On both occasions the exceptional service, was equal to quality of the product. Friendly professional people available at the end of a phone to advise and reassure. Delivery person arrived in record time. The packaging was exactly right and recyclable. The chairs are a thing of beauty and really comfortable. I am a completely satisfied customer!”

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Posted 6 years ago

“Very happy with my first order. Delivery was quick and convenient and very pleased with my new chairs. Easy to put together and perfect for my home. Will be ordering again.”

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Posted 6 years ago

“Ordered six chairs one of which was damaged. Made a call & it was sorted with replacement parts by return. Would have been 5 stars apart from this.”

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Posted 6 years ago

“Fantastic customer service. Extremely quick response.”

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Posted 6 years ago

“Easy to order and even got a courtesy call to confirm my address before delivery. Happy with my new chair and would use Fusion Living again in the future. Thank you :)”

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Posted 6 years ago

“Just purchased 4 Tulip style dining chairs and although still boxed, I'm happy on quick examination that they are ok. I was kept informed about the delivery which was also fairly quick. Overall positive experience. I would buy from this company again.”

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Posted 6 years ago

“Excellent service! I phoned the office with a question and received superb assistance. My goods arrived within 3 days and on the date promised.”

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Posted 6 years ago

“Easy to order from this company. Information on delivery was very good. Product was very well packaged and was delivered as per my instructions. So, thank you Fusion staff for a trouble free purchase. I will visit your website again.”

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Posted 6 years ago

“Product was as described and delivery was very prompt. I would however, have appreciated an email telling me the item had been dispatched; it was sheer chance that I was home when DPD made the unexpected delivery!”

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Posted 6 years ago

“Great experience, fast delivery”

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Posted 6 years ago

“Great service with excellent response times, goods received in 3 days.”

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Posted 6 years ago

“Great Communication and service from start to finish. Quick reply to my enquiry and fast dispatch. Recommended!”

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Posted 6 years ago

“I haven't received order yet. I think it would to be good to give customers an idea of how long delivery would take”

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Posted 6 years ago

“Can only describe overall performance of Fusion Living as excellent in all aspects in fulfilling my recent order”

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Posted 6 years ago

“Delivered quickly and was notified time of delivery which was really handy within 1hr time slot. The chairs are brilliant so comfortable and exactly the colour shown. We did need to put together but wasn't too difficult. Sturdy and feels like they mold around your hips and back, supporting you. The padded seats are comfortable and can be detached by undoing some screws which is handy if you ever want to change the seating cover. Very happy 😊”

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Posted 6 years ago

“Found the perfect table at the best price. Very helpful customer support. Highly recommended.”

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Posted 6 years ago

“Very helpful when I made an enquiry and received goods very quickly and of a high standard. Would highly recommend”

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Posted 6 years ago

“Excellent and attentive service from Carley as I was choosing which lights I wanted and had questions about fittings. She even went to the trouble of sourcing some lights for me when stock was very low. Above and beyond the call, and much appreciated”

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Posted 6 years ago

“Chairs are exactly as described, very well packed and delivered promptly. Web site was easy to use, customer pre-advice and delivery excellent. Can recommend fusion happily,”

Helpful Report

Posted 6 years ago

Fusion Living is rated 4.8 based on 1,563 reviews