Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,563 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 4 star review on 29th November 2024

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely pleased with the chairs easily assembled. The delivery was excellent kept informed as when delivery would be and pleasant delivery men.”

Helpful Report

Posted 3 years ago

Hi Diane, Thank you so much for this fantastic review! We are so pleased that you are happy with your chairs and the service provided. We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“I received my Robin Day Polo chair quick and in excellent condition, the whole process was super easy and professional. Would highly recommend and will definitely use again.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this great review, Lee. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Ordered some chairs some dining chairs and some bar stool chairs that are on pre order until late August/ early September. Jayne emailed almost straight away to check I knew about the ones being on back order and ask about my delivery preferences and whether I would want the in stock items straight away or all together. The first lot of items were delivered so promptly and I was grateful for the communication”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this great review, Rebekah. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Gorgeous good quality chairs. They came with no instructions but after emailing to have them sent over they were sent immediately. Not the easiest to put together even with instructions due to a lack of pre-drilled holes but definitely worth the effort.”

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Posted 3 years ago

Hi Debbie, Thank you for taking the time to write us this review! We are so pleased that you are happy with your chairs and we appreciate the feedback given. We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Very good customer service. I was expected my item 2-3 weeks later but came earlier. Very happy with it.”

Helpful Report

Posted 3 years ago

Thank you for this great review, Elena. We are so pleased you are happy with your item and hope you choose to shop with us again. Best wishes, Fusion Living

Posted 3 years ago

“Extremely happy. Good items, well packed, good communication, including the new difficulties of shipping stuff from the UK to EU. Top marks, would definitely order from them again.”

Helpful Report

Posted 3 years ago

Hi David, Thank you so much for taking the time to write such a great review. We really appreciate this feedback and we do hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Gorgeous chairs. Love the colours. Easy to put together - I had to drill a guide hole for the metal struts but it only took a minute. Good customer service and goods arrived on time”

Helpful Report

Posted 3 years ago

Hi Hazel, Thank you so much for taking the time to write us this great review. We're so pleased you're happy with your chairs and the service provided. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Good quality product and excellent delivery service. We purchased 6 chairs in different primary colours for our Kitchen Diner. Look great.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this fantastic review! We're so pleased you're happy with your chairs and the service provided. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“We ordered 6 dining chairs. Services from start to finish was excellent.”

Helpful Report

Posted 3 years ago

Thank you for your great review! We hope to welcome you back again. Best wishes, Fusion Living

Posted 3 years ago

“Love these chairs very good value for money & very quick delivery.”

Helpful Report

Posted 3 years ago

Hi Ann, Thank you so much for your great review. We are so pleased that you are happy with your chairs and the service received. We do hope to welcome you back in the future. Best wishes, Fusion Living

Posted 3 years ago

“Absolutely love my new tulip style chairs. Delivery was slightly delayed but Fusion Living kept me informed by email as to when they would arrive.”

Helpful Report

Posted 3 years ago

Hi Julie, Thank you for your great review! We're so happy that you love your new Tulip Style Chairs. We do hope to welcome you back again in the future. Best Wishes, Fusion Living

Posted 3 years ago

“Create service and very happy with my chairs and table”

Helpful Report

Posted 3 years ago

Thank you for your fantastic review, Thomas. We're so pleased you are happy with your table and chairs. We hope to welcome you back again. Best Wishes, Fusion Living

Posted 3 years ago

“There was a slight delay in getting my chair, but CS kept me updated on progress. Love my chair, easy to assemble and exactly what I wanted”

Helpful Report

Posted 3 years ago

Thank you Kelly for taking the time to write us this fantastic review! We're so pleased you're happy with your chair and the service provided. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Delighted with my table and chairs. Looks fantastic in my kitchen. Would definitely purchase from Fusion again, excellent service and very helpful and pleasant staff.”

Helpful Report

Posted 3 years ago

Hi Myra, Thank you for taking the time to write this great review! We're so pleased you're happy with your table and chairs and the whole experience and service provided. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Cushions fit modern tulip chairs. They are a little firm compared to original cushions. They do not fit vintage Sarrinnen tulip chairs which are curved, hard base seat pads.”

Helpful Report

Posted 3 years ago

Thank you for your great Review! We hope to welcome you back again. Best wishes Fusion Living

Posted 3 years ago

“A massive thank you to Carley and Jayne of Fusion Living for their first class service from ordering to delivery”

Helpful Report

Posted 3 years ago

Thank you Graeme for this fantastic review, we will make sure this feedback is passed on to Carley and Jayne! We're so pleased you are happy with the experience and service provided by us. We hope to welcome you back again. Best Wishes, Fusion Living

Posted 3 years ago

“We were searching online for the right chairs for our new home for weeks when we finally stumbled across Fusion Living, who had exactly what we needed. Upon ordering, our Republic of Ireland address changed, inexplicably, to Northern Ireland. We emailed their support who fixed our problem quickly, and he order was dispatched shortly afterwards. We received them MUCH more quickly than expected in two large, well-packed boxes. Everything was easy to put together and priced very reasonably. I would definitely recommend Fusion Living to friends and family”

Fusion Living 5 star review on 2nd July 2021

Helpful Report

Posted 3 years ago

Hi Philip, Thank you for taking the time to write us this fantastic review! We're so pleased you're happy with your chairs and the whole experience and service provided. We do hope you choose to shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Never used Fusion before. Really nice chairs, very high quality and nice and easy to assemble. I was able to adjust the delivery date online which was a great help. Very impressed.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this fantastic review, Micael. We're so pleased you're happy with your chairs and the whole experience and service received while shopping with us. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Very pleased with the 6 Eero Saarinen style chairs - the quality was better than expected . A slight problem was quickly resolved by customer service, who have been excellent. Would order again from this company.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“I got the Eero Saarinen set of tulip table and chairs from Fusion Living and can thoroughly recommend both the product and the company. Anyone thinking of buying the table and chairs will already be convinced by the aesthetic, but they are also very functional : all you need do is wipe down with a damp cloth and buff (no polishing, no staining, no fingerprints) : the cushion covers are machine washable and can be replaced if you update the kitchen or just fancy a change of look : the whole set is very stable and well made, easy to put together, and the chairs are light and really comfortable. The people in the company were a pleasure to deal with. First of all, you get to talk to a real person without spending ages waiting for the phone to be answered or sitting in an automated queue. The people I spoke to were all pleasant and helpful, answered my concerns promptly, and accommodated several requests I had to make. All in all, the buying/delivering process went smoothly and painlessly. Many companies say they focus on customer service - I think this one really does.”

Helpful Report

Posted 3 years ago

Hi Maria, Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

Fusion Living is rated 4.8 based on 1,563 reviews