Furniture World Reviews

Name: Furniture World
Rating: 4.67

4.7 Rating 580 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Furniture World is a furniture store selling a wide variety, ranging from sofas, beds, living & dining furniture and accessories.

Furniture World was established in 1984 with a small bricks and mortar store in Redruth, Cornwall. Today, Furniture World has 6 stores across Cornwall and Devon, and a reputable online presence.

We sell across many channels that include Amazon and E-bay where our online business has had significant success which is based on quality customer service and fast delivery of stock from our warehouse based in Cornwall.
We have grown from marketplaces to now running a dedicated website that still keeps a 5* customer service at the core of our business.

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 23rd November 2024

359

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the look and quality of the table and chairs. Everything arrived very well packaged and was straightforward to assemble.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Lovely furniture a little disappointed that some of the furniture took longer to be delivered than originally told”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“We are very pleased with the TV stand we ordered. Good quality. We were updated with delivery details.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“The products turned out to be not what we wanted. That aside, contact with the team was very professional at all times and the returns dealt with efficiently.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“furniture world website was easy to use and i wan kept informed of the progress of my order. excellent service.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Great service, regular updates on delivery and delivered ahead of original estimated delivery date.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Service was generally great, but the only shortcoming is that Furniture World completely out-source delivery. So, they are not able to agree dates themselves, only pass on preferences to their outside provider. Not as joined up as it could be.”

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Posted 1 year ago