Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 618 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 618 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 14th April 2025

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Item very well packed and delivered quickly.”

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Posted 4 years ago

Hi, Thank you for taking the time to give us this great review. We are delighted that you are happy with the packaging of our products and the delivery times. We hope to hear from you again in the future. Kind Regards Ethan

Posted 4 years ago

“Good quality product, came assembled, which saved a lot of time, even had delivery of 2nd item which said was out of stock and would be on back order, at the same time as the first item, which was 48hrs. Overall, very impressed.”

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Posted 4 years ago

Hi Alison, Thank you for taking the time to give us this great review and also attaching this amazing image of your new TV Unit! We are delighted that you are happy with your new product and we hope to hear from you again in the future. Kind Regards Ethan

Posted 4 years ago

“Great product, great service, fully recommended”

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Posted 4 years ago

Hi Graham, Thank you for taking the time to give this amazing review. We are delighted that you are happy with the product you received and the service we provided. We hope to hear from you again soon! Kind Regards Ethan

Posted 4 years ago

“Excellent product and delivery”

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Posted 4 years ago

Hi Mark, Thank you for taking the time to give us this great review. We are delighted that your are happy with the product and delivery. We hope to hear from you again soon. Kind Regards Ethan

Posted 4 years ago

“Friendly service and easy to order, delivery was fast and very polite drivers”

Furniture World 5 star review on 14th May 2020

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Posted 4 years ago

“Excellent service - the packaging was the best I've seen - no chance of damage.”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Absolutely gorgeous furniture all I had to do was screw the handles on so very pleased with my nebraska mini sideboard and TV unit.. And I must say super fast delivery thank you”

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Posted 4 years ago

“Still waiting for order!”

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Posted 4 years ago

“Ordering was simple, quick and easy. Received prompt online messages regarding my questions. Free delivery was a good bonus”

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Posted 4 years ago

“Excellent delivery time”

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Posted 5 years ago

“Absolutely first class service couldn’t fault anything from order to delivery”

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Posted 5 years ago

“Quick delivery and informed me when delivery was due.”

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Posted 5 years ago

“Great fast delivery”

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Posted 5 years ago

Hi Rachel, Thank you for taking the time to give us this great five star review! We are delighted that you are happy with our delivery times and we hope to hear from you again soon! Kind Regards Ethan

Posted 4 years ago

“Online purchase easy. Super telephone customer service. Next day delivery.”

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Posted 5 years ago

Hi Jon, Thank you for taking the time to give us this great review. We are delighted that you were happy with with the delivery and customer service you received. We hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“Excellent service from start to finish. Great communication and all promises kept . Thanks.”

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Posted 5 years ago

Hi Steve, Thank you for taking the time to give us this fantastic review! We are delighted that you are happy with the service you received for us here at Oak City and we hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“Fantastic piece, quick delivery”

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Posted 5 years ago

Hi, Thank you for taking the time to give us this great 5 star review! We are delighted that you are happy with your new piece of furniture and we hope to hear from you again soon! Thanks, Ethan

Posted 5 years ago

“Wine rack as shown,delivery excellent”

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Posted 5 years ago

“Called when I item I ordered was out of stock, call handler checked and advised item would be back in stock within 4 days. Re-ordered 4 days later without any issues.”

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Posted 5 years ago

Hi Russell, Thank you for taking the time to give us this positive review. We are delighted that you had no issues and we hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“Received my Nebraska 2 Drawer mini sideboard. Absolutely love it. Good quality .fits in my hallway perfectly. Thankyou so much.”

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Posted 5 years ago

Hi Mrs Byers Thank you for your great review. We are thrilled that you are happy with your new sideboard, we hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

Furniture World is rated 4.7 based on 618 reviews