Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 595 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 595 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Furniture World is a furniture store selling a wide variety, ranging from sofas, beds, living & dining furniture and accessories.

Furniture World was established in 1984 with a small bricks and mortar store in Redruth, Cornwall. Today, Furniture World has 6 stores across Cornwall and Devon, and a reputable online presence.

We sell across many channels that include Amazon and E-bay where our online business has had significant success which is based on quality customer service and fast delivery of stock from our warehouse based in Cornwall.
We have grown from marketplaces to now running a dedicated website that still keeps a 5* customer service at the core of our business.

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 23rd January 2025

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“brought lots of furniture from these always helpful and good service”

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Posted 5 years ago

Hi Michael Thank you again for such a kind review. We are thrilled that you are happy with the service and our products and we hope to hear from again soon. Kind Regards Ethan

Posted 4 years ago

“Excellent I ordered online it came in 4 days”

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Posted 5 years ago

Hi Thank you for taking the time to give us such a great review and we are thrilled that you are happy with your delivery times. We hope you return and shop with us again soon. Kind Regards Ethan

Posted 4 years ago

“Great quality product and service. Will be back.”

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Posted 5 years ago

Hi Stephen, Thank you for taking the time to give us this great review! We are delighted that you have happy with the product you received and the service here at Oak City. We are looking forward to you returning to us again in the future. Kind Regards Ethan

Posted 5 years ago

“. Ordering and delivery were fast and is just what I wanted”

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Posted 5 years ago

Hi Janine, Thank you for taking the time out of your day to give us such a positive review. We are delighted that the delivery and ordering was just what you wanted and we hope that you return soon! Thanks, Ethan

Posted 5 years ago

“Excellent company to deal with. Very good service and extremely prompt delivery. Goods arrived well packaged.”

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Posted 5 years ago

Hi Peter, We are thrilled that you were happy with the service that you received here at Oak City and we hope to hear from you again soon! Thanks, Ethan

Posted 5 years ago

“Great communication and quick delivery”

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Posted 5 years ago

Hi, Thank you for taking the time to give us this great review. We are happy to hear that you were pleased with the customer service that you have received and with the delivery timings. We hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“Great delivery time ordered Wednesday delivered Friday,only no call to say it was coming.”

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Posted 5 years ago

Hi, Thank you for taking the time to give us this review. We are glad that you are happy with our fast delivery times. I will pass your feedback onto the team. We hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“I ordered a nest of tables which arrived less than 48hrs, they are just what I was looking for, they are good quality and value. 5⭐️ Service......”

Helpful Report

Posted 5 years ago

Hi Pete, We are delighted that you are happy with your nest of tables and the service you received. Thank you for taking the time to give us this great review and we hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“Great service Quick delivery So pleased that I have ordered more items from company”

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Posted 5 years ago

Hi Rachel, Thank you for another great review. We are delighted that you are a returning customer and thank you for returning. We hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“Have bought several items from the Nebraska range, the latest being Nebraska mini sideboard which arrived the next day !! Very pleased with it and the ordering service.”

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Posted 5 years ago

Hi Anne, Thank you for taking the time to give us this positive review. We are thrilled that you are pleased with your latest purchase and that you are continuing to buy with us! We hope to hear from you again soon! Thanks, Ethan

Posted 5 years ago

“Very pleased. It came within two working days and was packed very securely.”

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Posted 5 years ago

Hi Peter, Thank you for reviewing our service, we are always glad to get customer feedback. Thanks, Dave

Posted 5 years ago

“Brilliant customer service. Console table looks really nice in my hallway,minimal assembly required and very straight forward.”

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Posted 5 years ago

Hi Maureen, Thank you for the very positive feedback of our service, we are always happy to hear from our customers. Thanks, Dave

Posted 5 years ago

“The sideboard I ordered was beautiful and well made but sadly did not go with my existing furniture. Saffi was amazing in arranging a return and a refund hit my account the next day. Brilliant company to deal with and I shall be looking to them for future furniture orders.”

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Posted 5 years ago

Hi Lesley, Thank you for leaving such a fantastic review, we always appreciate hearing what our customers think. Thanks, Dave

Posted 5 years ago

“Excellent service and quick from placing order to delivery.”

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Posted 5 years ago

Hi Graham, We are pleased you had such a positive service experience, thank you for taking the time to leave us a review. Thanks, Dave

Posted 5 years ago

“Very please with the furniture and the service”

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Posted 5 years ago

Hi Julia, Thank you for the positive review, we are glad you like your new furniture. Thanks, Dave

Posted 5 years ago

“Easy to order. Kept informed of dispatch and delivery along the way”

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Posted 5 years ago

Hi Sarah, Thank you for reviewing our service, we are glad you had such a positive experience. Thanks, Dave

Posted 5 years ago

“Very efficient service and furniture was delivered on time. Not sure though why I was charged £40 delivery when the website stated that UK mainland delivery was free. Despite this, the furniture was still very good value for money.”

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Posted 5 years ago

Hi Irene, We are glad you had such a positive experience, I have had a look at the order and the reason it was £40 was the location. For certain areas of Scotland and Off mainland UK we have to charge a little bit more to cover the distance travelled. Thanks, Dave

Posted 5 years ago

Hi Irene, Thank you for the 5star review, it is appreciated. Thanks, Dave

Posted 5 years ago

“Lovely helpful staff, excellent furniture, happy customer 😁”

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Posted 5 years ago

Hi Sarah, Thank you we always try our best to provide the highest standard of customer service and product. Thanks, David

Posted 5 years ago

“Excellent product and fast delivery.”

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Posted 5 years ago

Hi, Thank you for leaving a review, we are pleased that you had such a positive experience. Thanks, Dave

Posted 5 years ago

“The delivery was extremely efficient - only a couple of days It was going to arrive when I was out, so phoned Customer services & they arranged it for the following day Very well packed”

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Posted 5 years ago

Hi, Thank you for taking the time to review our service, we are happy you had such a positive experience and we hope to see you again soon. Thanks, Dave

Posted 5 years ago

Furniture World is rated 4.7 based on 595 reviews