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Furniture World Reviews

4.7 Rating 612 Reviews
92 %
of reviewers recommend Furniture World
Company Reviews Product Reviews
1,512
 Metrics Info
4.7
Based on 612 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Furniture World Reviews

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

Write Your review

Furniture World 5 star review on 14th April 2025
Alex S
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr James E
Verified Buyer
“Excellent service from Furniture World. My two tables arrived as stated and securely packaged and look fabulous.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Delia R
Verified Buyer
“Great service from placing order to prompt delivery. Very pleased with quality and price of furniture.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Pamela P
Verified Buyer
“Arrived very quickly. Good quality. Cannot fault.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Miss Lynn A
Verified Buyer
“Absolutely thrilled with it - it’s very solid and just what I needed to tidy up my office and get things of the floor and a great price too”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs ROSALINDE D
Verified Buyer
“Received in perfect time, packaged very well, assembled with ease, great communication. Looks great.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Emma B
Verified Buyer
“Website very informative and works well. Site easy to use. Communication was very good. Delivery great and arrived quicker than expected. Would recommend. Thank you.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Verified Buyer
“excellent prompt proffessional service throught the purchase and up to and including delivery”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Lesley B
Verified Buyer
“Nice sturdy sideboard. Well made and looks lovely”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Verified Buyer
“Really good company I called them with a query regarding the furniture I wanted to order and the advice received was great. I was aware of what was happening with my order at all stages. I would use this company again and would recommend it.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Mary B
Verified Buyer
“Lovely table very quick service”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Ian B
Verified Buyer
“Easy to use website, excellent communications.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
MR James J
Verified Buyer
“We needed a smaller table and chairs for our kitchen and Furniture World had exactly what we wanted. We were originally given a 3 month lead time for delivery but that was brought forward by 6 weeks, a brilliant bonus.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Jacolyn M
Verified Buyer
“Absolutely beautiful sideboard and lamp table, competitively prices compared to other shops. Delivery was quick and on time. Highly recommend.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Ms F
Verified Buyer
“Very pleasant to deal with when I had to make contact by phone. The delivery was on time and I was kept updated when it would arrive the delivery team were polite and efficient”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mr Larry K
Verified Buyer
“Would recommend”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Verified Buyer
“The customer service was terrible. I phoned to ask why I hadn’t receive my delivery. The customer service rep was rude and hung up the phone when I asked for a delivery fee refund. I called back to speak to a manager who was equally rude and said his colleague had hung up because I ‘keep calling’ - that was the first and only time I had called. Really annoying when companies think it’s ok to take your money but not offer a service in return.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Brilliant service, competitive prices and fast shipping. Would use again”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Pepita C
Verified Buyer
“2 sideboards delivered badly damaged. Company refused £50 compensation to go towards repair and could not supply a perfect replacement. Would not use again.”
Helpful Report
Posted 1 year ago
Hello Pepita I’m sorry that you are unhappy with the customer service you received recently , I have read our correspondence and can see that you were offered a brand-new replacement sideboard or if you preferred we were able to collect the item for a full refund . Both of which you declined and instead preferred to take the allowance offered to keep the item , if you have changed your mind and would like the item uplifted then please do contact our online sales team . Kind regards
Posted 1 year ago
Anonymous
Unverified Reviewer
“Excellent and friendly salesman Kevin. He was very informative and took time with me. I didn't feel pressured and made my own choice and he made me feel confident and everything will be taken care off.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Helen S
Verified Buyer
“Our lovely sofa arrived earlier than we originally expected which was great. Everything went smoothly from the ordering to the delivery. We are very happy with the service we received.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Furniture World is rated 4.7 based on 612 reviews
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